# Brex Reviews **Vendor:** Brex **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 1,531 ## About Brex Brex is a unified spend platform that makes it easy to control every type of spend. Control your spend worldwide with corporate cards, expense management, reimbursements, travel, bill pay, and business accounts — all in one unified system. 95% of customers say switching to Brex is easy. And tens of thousands of companies including Indeed, SeatGeek, DoorDash and thousands more choose Brex for customizable workflows that can handle complex and diverse types of spend and enable the highest levels of compliance with the least amount of friction for employees. This saves time and money through better, proactive controls. ## Brex Pros & Cons **What users like:** - Users appreciate the **ease of use** of Brex, enjoying its intuitive design and efficient expense management features. (376 reviews) - Users enjoy the **intuitive expense tracking** of Brex, finding it efficient and easy to manage business finances. (133 reviews) - Users praise the **responsive customer support** of Brex, enhancing their experience and ensuring smooth problem resolution. (121 reviews) - Users love the **easy upload feature** of Brex, making expense documentation quick and hassle-free. (100 reviews) - Users praise Brex for its **efficient management** of finances, offering seamless tracking and easy integration with accounting software. (99 reviews) - Users find the **user-friendly interface** of the Brex mobile app simplifies expense tracking and management efficiently. (98 reviews) - Simplicity (95 reviews) - Virtual Cards (94 reviews) - Expense Tracking (86 reviews) - Convenience (85 reviews) **What users dislike:** - Users experience **approval issues** with Brex, facing difficulties in spending category limits and onboarding processes. (55 reviews) - Users note the **challenging approval process** for smaller businesses due to strict underwriting criteria by Brex. (26 reviews) - Users find the **manual entry process cumbersome** , especially with receipt handling for recurring subscriptions affecting efficiency. (25 reviews) - Users face **upload issues** with Brex, including ineffective receipt scanning and challenges with virtual card functionality. (25 reviews) - Users experience **card issues** with Brex, facing payment problems and difficulties in spending category settings. (24 reviews) - Receipt Management (23 reviews) - Credit Issues (22 reviews) - Users find **limited travel options** with Brex, including lack of perks and issues with virtual card usability. (22 reviews) - Users express frustration with **poor customer support** , feeling unassisted during setup and implementation challenges. (19 reviews) - Integration Issues (16 reviews) ## Brex Reviews ### 1. Effortless Expense Management with Brex **Rating:** 5.0/5.0 stars **Reviewed by:** Robert G. | VP, Business Development, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Brex?** I use Brex for company travel expenses, and I really appreciate how the automatic receipt loading saves me so much time instead of having to manually load receipts. Filing an expense report with Brex is super easy; I simply add a few comments, and the process is complete. The automatic receipt loading makes it really convenient, as it is already there when I log in. Overall, Brex helps eliminate the headache of expense reporting, and I think you all are awesome. **What do you dislike about Brex?** I am not crazy about booking travel on the Brex platform. It isn't horrible, but some of the steps can be a bit time-consuming when looking for specific flights and hotels. **What problems is Brex solving and how is that benefiting you?** Brex eliminates the headache of expense reporting. The automatic receipt loading saves me time, and filing an expense report is super easy. I just log in, and receipts are there; I put in a few comments, and the process is complete. **Official Response from Brex Support:** > Thanks for the feedback, Robert! We're glad the app is making receipt tracking easier. We hear you on the memo field and will pass that along to the team. ### 2. Seamless Global Transactions with Brex **Rating:** 5.0/5.0 stars **Reviewed by:** Adeshina A. | Founder/Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Brex?** I like how simple it is to onboard with Brex, as the KYC process is very seamless. The card works globally, which is very helpful when traveling for various events, conferences, and meetings. I appreciate that Brex offers both physical and virtual card options, allowing me to choose based on my needs. The ability to use disposable cards adds an extra layer of security against cyber threats or phishing. The credit line feature is useful as it helps me prepare for expenses even if my card or account is not funded at the time. Overall, the ease of payment and options available with Brex are quite beneficial. **What do you dislike about Brex?** I would recommend the ability for more seamless integrations with your banking or accounting softwares. At the moment, we don't use that. But I think if the process is seamless, just the way you can connect using APIs, it would be good. **What problems is Brex solving and how is that benefiting you?** I use Brex for digital banking, making it easy to receive and send funds for vendor payments. It solves issues around payment collections, both locally and internationally. **Official Response from Brex Support:** > Thanks for the review, Adeshina! We’re glad Brex is making global finance simple and smooth for you. Here’s to more seamless growth ahead! ### 3. Step Backward **Rating:** 0.5/5.0 stars **Reviewed by:** Dan R. | Regional Channel Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Brex?** Step backward. I don't have a card. I am just turning in my expenses that I paid for. **What do you dislike about Brex?** Very kludgee. hard to use. Example - in other platforms, you can daisy chain mileage on trips in a single day. as sales reps...this is what we do. We meet a client for breakfast, then take bagels to another client....meet another client for lunch....then coffee with another client....the drinks and dinner with another. Each one of these mileage entries is a separate painful entry. Other platforms help you organize your expenses around trips that you have taken. Brex feels like a series of one-offs and I have hard time auditing expenses, making sure I captured everything from a trip **What problems is Brex solving and how is that benefiting you?** None. Brex was a step backwards for me and takes time out of my day **Official Response from Brex Support:** > Thank you for the candid feedback. We’re sorry Brex has felt like a step backward and that managing mileage and trip-based expenses has been frustrating. That’s not the experience we aim to deliver. We understand how important it is to capture and review expenses in a way that reflects how your day actually works, especially when you are meeting multiple clients. Your feedback is valuable and highlights where we can improve. We appreciate you sharing this and will take it back to the team as we continue working to make expense management more intuitive and efficient. ### 4. Intuitive and reliable App for Business Expenses—Everything You Need in a Few Clicks **Rating:** 4.5/5.0 stars **Reviewed by:** N a. | Solutions Engineer (pre-sales), Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Brex?** Is easy to use, has a good app and the overall experience is what I expect for a business expenses card. I really like the app, it has all the features correctly available without to many clicks. The main feautures you use are very easy to find (historic of expenses, consumed budget, user info etc.). I like the fact also that to log in and access the services, you dont have to go through 20 different steps (like amex). It is more intuitive than Amex by far, things like knowing your expenses or if you need to lock the card or request chat assistance are available directly and very fast. It reminds me of the experience of Kraken exchange and a little bit like Revolut (two "financial" apps that I think are also spot on with the usability and ease to use for the everyday user). I have not used the tasks or travel features, but looks like the functionalities on those will also be on par **What do you dislike about Brex?** Overall I like the app, if I where to point something, I would like some more: Analytics kind of features. Like, receiving an email end of the month to see what have you expensed. Sometimes it is good just to review that the expenses are professional and that you have not made a personal expense by mistake. A bit of dashboarding (similar to "manage your expenses in revolut"), where basically you can see an aggregation of where and which kind of categories have you made over a period of time Something more far fetched but that could be nice to have. Usually I use the card mostly when travelling for work, something that could be really nice is having a feature where you say where you are (city, hotel etc.) and gives you quick tips/recommendations (not add based) of where to go for lunch, or which things can you do on your free time while on the business trip. Something that could make me want to open the app when I am travelling to get usefull insights for my trip. Might be a wide area, but overall, having something that makes Brex more connected with the user on their travels (which in my case is the times I use the card the most). Right now I feel Brex is a very spot on solution to manage my payments while travelling, but I feel that the same team can also deliver further capabilities that enhance even further the experience of travelling for work or using the card. **What problems is Brex solving and how is that benefiting you?** I need to travel for work, and I dont want to have my personal card and then have to submit all expenses with all the bureocrazy until I get my money back. Brex, in that sense, saves me lots of administrative time because I can just use it and know that even in the corner cases (lost card, require bigger limit etc.) I can solve them directly from my app. I also like that not even once did I have a problem or an issue that I had to spend time on solving, the app and features are well designed in a way that I can forget about the financial aspect of my business travels: only thing I need to do is having my brex card or use nfc **Official Response from Brex Support:** > Thank you for such a detailed and thoughtful review. We’re glad to hear that Brex has made managing business expenses and travel simpler for you, from intuitive app navigation to quick access to key actions like locking cards or adjusting limits. We also really appreciate the time you took to share your ideas around analytics, dashboarding, and making the travel experience even more connected and useful. Feedback like this is incredibly valuable, and we’ll be sure to share it with our product teams as we continue evolving the Brex experience. Thanks again for using Brex and for taking the time to share your perspective. ### 5. Effortless Virtual Cards and Automation for Streamlined Expenses **Rating:** 4.5/5.0 stars **Reviewed by:** Bryan M. | Head of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Brex?** I really appreciate how simple it is to create virtual cards that are linked to specific budgets, as well as the option to submit invoices that are automatically matched to the corresponding charges without any manual effort. The automation built into the system makes handling purchases and reimbursements much faster and more convenient. **What do you dislike about Brex?** At times, I notice that my customizations for the Expense views unexpectedly disappear and revert back to the default settings. It would be very helpful if there were an option to include both myself and my team members together in budget reports. Additionally, I have observed that purchases from the same vendor are occasionally split into two separate vendor IDs, even though they share the same name. **What problems is Brex solving and how is that benefiting you?** Managing vendor and SaaS service payments in various regions and currencies can be complex. This platform helps streamline those transactions, making it easier to handle payments across different countries and currencies. **Official Response from Brex Support:** > Thank you for the detailed review. We’re glad Brex is helping you move faster with virtual cards, automated invoice matching, and global payments. We also appreciate the feedback on expense view customizations, reporting flexibility, and vendor grouping, and we’ll share this with the team as we continue improving those areas. We're happy to have you as our customer! ### 6. Effortless Expense Management with Brex **Rating:** 5.0/5.0 stars **Reviewed by:** Nick G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Brex?** What I like most about Brex is that the app is super simple. I'm able to reimburse the company if there's something I needed to pay for, and it makes it really easy for me to just pay. I also appreciate that the initial setup was super simple. They shipped me the card within normal shipping time, and it was easy to set up the app. **What do you dislike about Brex?** The only thing I'd say could be improved is the card quality. I've had two cards. I lost one, and then the second one I have now, both were really quick to rub off the numbers. But the lettering on the back of the card has fully rubbed off my name and the card number. It's kinda hard to type in the number online if you don't have the app open. **What problems is Brex solving and how is that benefiting you?** Brex makes it easy to manage expenses when traveling for work and provides visibility into company spending. **Official Response from Brex Support:** > Thank you for the thoughtful review. We’re glad Brex makes it easy to manage expenses and reimbursements, and that setup and delivery were smooth from the start. We also appreciate the feedback on card durability. That’s important, especially when you need to access details quickly. Insights like this help us continue improving the experience. Thanks again for sharing your review with us. ### 7. Effortless Budget Management with Modern UI **Rating:** 5.0/5.0 stars **Reviewed by:** Martin S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Brex?** I use Brex for work as a Senior Graphic Designer, and it truly streamlines the process of managing my work budget. I love the modern user interface, which includes features that normal bank apps often miss. It's also compatible with Apple, making it easy for me to connect with my iPhone and Apple Pay, so I can quickly access important information like balance, statements, and card info. The initial setup was lightning fast, and I could instantly use my Brex digital card. I also think the app is great, although it would be nice to have a simple switch to toggle between light and dark mode. **What do you dislike about Brex?** I love the app but I think it would be nice to toggle light and dark mode with a simple switch. **What problems is Brex solving and how is that benefiting you?** Brex streamlines my work budget management, features a modern user interface that regular banking apps lack, and integrates easily with my phone, simplifying access to balance and card info. **Official Response from Brex Support:** > Thank you for the thoughtful review. We’re glad Brex helps streamline how you manage your work budget and that the interface, Apple Pay integration, and quick setup made it easy to get started. We also appreciate the suggestion around a light and dark mode toggle. Feedback like this helps us continue improving the app experience. Thanks again for sharing your perspective with us! ### 8. User-Friendly with Great Perks, but Setup Can Be Tricky **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah E. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Brex?** I really like that Brex is user friendly. The perks and the benefits that come with using Brex have just been amazing. It makes it easier to handle accounts receivable and finance processes by allowing me to upload receipts and get the information to the ones who need it. Once I was set up, it became easier to use and more beneficial. **What do you dislike about Brex?** Sometimes uploading receipts and figuring out what the card was used for can be confusing. It can be a barrier when trying to get the definitions or explanation of what the card was used for. Also, initially, it was not easy for me to set up Brex, and I needed help from finance. It was a little difficult and confusing with the questions it asked. **What problems is Brex solving and how is that benefiting you?** I use Brex to upload receipts easily and share them with our finance team. It's user-friendly and makes tracking expenses simpler. **Official Response from Brex Support:** > Thank you for the thoughtful review. We are glad Brex feels user-friendly and is helping simplify receipt uploads and collaboration with your finance team. It is great to hear the value became clearer once you were up and running. We also appreciate the feedback on setup and receipt clarity. We know those moments can create friction, and insights like this help us continue improving onboarding and making expense details easier to understand. Thanks again for sharing your experience with us. ### 9. Quick, Easy Purchases with Digital Wallet Compatibility and Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Brex?** So easy to use - any purchases are quick and easy with a personal card compatible with digital wallets and multiple software integrations across our tech stack. I love the automations and AI-powered updates. All of my purchases are flagged by Slack for me to check/review, and Brex does a great job of automatically categorizing them, adding a memo, and/or generating a receipt **What do you dislike about Brex?** I have not personally experienced any downsides. All functions work as expected, and I've never needed to contact support or even have my own teammates fix any problems. **What problems is Brex solving and how is that benefiting you?** Everyone on our team has various expenses, and Brex makes it super easy for everyone to manage those rather than it all falling on one person. In addition to distribution the work and giving ownership to everyone, Brex just makes the entire process quick, easy, and a seamless part of our day-to-day operations. **Official Response from Brex Support:** > Thank you for the detailed review. We’re glad Brex is making expense management seamless for your team, from automations and AI-powered categorization to real-time Slack visibility. That’s exactly the kind of efficiency and ownership we aim to deliver. It’s great to hear everything is working smoothly across your workflows. Thanks again for sharing your experience with us. ### 10. Travel Expense Management Made Easy with Brex **Rating:** 5.0/5.0 stars **Reviewed by:** Guillermo M. | Senoir Business Development Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Brex?** I love how easy it is to use Brex when I'm traveling, even in different countries. I can just put it into all the machines or pay with it wherever I am. The NFC feature is great, and I have both the digital card on my phone and the physical card. The app is really helpful; it shows what I’ve already spent and my spend limit. The app looks really good and works everywhere, from Colombia to Europe and the United States. It's also convenient that my boss can see my spending, so I don't have to worry about keeping all the receipts. This saves a lot on administration. The initial setup was really easy too, with a link to download the app, and everything worked smoothly even from Colombia. The digital card setup with Google Pay was really quick too, and the physical card arrived super fast. **What do you dislike about Brex?** I tried to set my spending limit correctly, but it didn't approve my payment. My spending limit was good in the app and on the desktop, but when I got to the counter, it wouldn't let me pay the deposit. **What problems is Brex solving and how is that benefiting you?** Using Brex makes managing travel and job expenses seamless. It simplifies overseas payments with both digital and physical cards, and reduces administrative tasks by not needing to keep receipts, as spending is tracked automatically. **Official Response from Brex Support:** > Thank you for the detailed review. We are glad Brex makes travel seamless for you, from contactless payments worldwide to real-time visibility in the app. It is great to hear that setup, Google Pay, and card delivery were smooth from day one. We also appreciate you sharing the experience with the spending limit at the counter. Situations like deposits can sometimes involve higher temporary authorization holds than the listed amount, which can impact approvals even if the visible limit looks sufficient. Feedback like this helps highlight where clarity and flexibility matter most. Thanks again for sharing your experience with us. ## Brex Discussions - [What are Brex alternatives?](https://www.g2.com/discussions/what-are-brex-alternatives) - 1 comment, 1 upvote - [How does Brex earn profit?](https://www.g2.com/discussions/how-does-brex-earn-profit) - 1 comment, 1 upvote - [More Physical Cards?](https://www.g2.com/discussions/more-physical-cards) - 1 comment, 1 upvote - [What will my limit be?](https://www.g2.com/discussions/limits) - 1 comment, 1 upvote - [What integrations does Brex offer?](https://www.g2.com/discussions/integrations-77062426-b534-4cef-a36c-b39beb358129) - 1 comment, 1 upvote ## Brex Pricing - **Premium**: Contact Us For mid-sized companies looking to scale. Everything included in Essentials plus: - **Enterprise**: Contact Us For global enterprises with custom needs. Everything in Premium plus: - **Essentials**: Free For startups and growing companies. [View full pricing details](https://www.g2.com/products/brex/pricing) ## Brex Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Svb](https://www.g2.com/products/svb/reviews) - [Uber for Business](https://www.g2.com/products/uber-for-business/reviews) - [Wave](https://www.g2.com/products/wave/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Brex Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Setup** - Data - Approvals - Alignment **Invoice Management** - Capture - Supplier Portal - Repository **Expense Reporting** - Expense Automation - Integration - Compliance - Mobile Functionality **Dashboard** - Payouts - Fees - Payment Schedule **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Performance** - KPIs - Benchmarks - Forecasting - Savings **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Approval ** - Rules - Workflows - Submit **Integrations** - Subscription Management - Banking - Accounting **Analytics** - Due Dates - Benchmarking - KPIs **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **Analytics/Reporting** - Cash Balance - ARR - Valuation - Customer Metrics - Expenses **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance **Client Invoicing** - Electronic Payments - Project Accounting / Revenue Recognition **Integration** - Accounting - Payment Integration - ERP **Reporting** - Real time - Multiple Views - Export - Budgets **Agentic AI - Recurring Revenue Finance** - Multi-step Planning **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Payments** - Vendor - Recurring - Employee Reimbursements - ACH **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Fraud & Risk Management** - Notifications - Unique Cards - Controls **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking **Administration** - PCI Regulation Compliant **Agentic AI - Spend Management** - Proactive Assistance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Brex Alternatives - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,354 reviews) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (8,889 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (6,827 reviews)