# Azuga Fleet Reviews **Vendor:** Azuga **Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 194 ## About Azuga Fleet End-to-End Fleet Management Solution Take a safety-first approach to your fleet through the enterprise-grade platform at a small business price. Azuga's end-to-end fleet management platform allows your business to increase productivity and reduce risks through a variety of customized features, such as fleet tracking, dashcams, asset tracking, driver coaching, and gamification - empowering your business to unleash its full potential. Azuga’s cloud-based solution delivers efficiency, productivity, and safety across end-to-end operations for fleet-powered businesses. “When Drivers Compete (On Safety), Everyone Wins”: With Azuga's innovative driver safety scoring model drivers are able to compete against each other and be rewarded for good driving behavior. This driver safety score is surfaced through mobile apps enabling a social aspect that builds safer driving habits fleet-wide, reduces the risk of accidents and claims, and incentivizes drivers to practice safety. In fact, for every 10-point driver score increase, it reduces accident risk by 57.4%! With Azuga, you can expect fewer accidents, less wear and tear on vehicles, less fuel waste, and more productivity from your drivers/technicians. Upgrade to Azuga today and learn why 90% of our enterprise customers switched from a competitor. ## Azuga Fleet Pros & Cons **What users like:** - Users find Azuga Fleet's **ease of use** exceptional, appreciating its user-friendly interface for daily operations. (35 reviews) - Users value the **real-time location tracking** of Azuga Fleet, enhancing fleet management and route visibility effectively. (25 reviews) - Users find the **tracking efficiency** of Azuga Fleet invaluable for ensuring fleet safety and route management. (23 reviews) - Users value the **driver monitoring** feature of Azuga Fleet, enhancing accountability and providing invaluable real-time insights. (20 reviews) - Users appreciate the **GPS accuracy** of Azuga Fleet, finding it essential for effective vehicle tracking and maintenance. (18 reviews) - Real-time Tracking (17 reviews) - Safety (15 reviews) - Reporting Features (13 reviews) - Reporting (12 reviews) - Customer Support (11 reviews) **What users dislike:** - Users find the **GPS functionality lacking** due to limited access to past mileage and additional driver management options. (14 reviews) - Users face **technical issues** with battery drain and inconsistent functionality, affecting their overall experience with Azuga Fleet. (13 reviews) - Users report **data inaccuracy** in Azuga Fleet, making it difficult to track historical mileage accurately. (7 reviews) - Users often face **connectivity issues** that can delay functionality and require device replacements for resolution. (6 reviews) - Users report significant issues with **inaccurate tracking** , leading to unreliable alerts and frustrating interactions with support. (6 reviews) - Users experience issues with **reporting problems** , feeling unsupported and facing delays in corrections and notifications. (6 reviews) - Missing Features (5 reviews) - Users express concerns over **poor customer support** , highlighting slow responses and difficulty resolving billing issues. (5 reviews) - GPS Problems (4 reviews) - Improvement Needed (4 reviews) ## Azuga Fleet Reviews ### 1. Reliable and Easy to Navigate system. **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa A. | Front Office Manager , Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Azuga Fleet?** This product is very easy to use and offers a variety of reports for the fleet. It provides real-time tracking of vehicles and delivers clear video footage. **What do you dislike about Azuga Fleet?** The battery drains too quickly, so I have to keep it plugged in almost all the time to use it. Additionally, the dashboard camera keeps falling off, which is quite frustrating because I have to keep reattaching it. **What problems is Azuga Fleet solving and how is that benefiting you?** new dash board camara for a vehicule that got stolen **Official Response from Azuga Fleet:** > Hi Vanessa! Thank you so much for taking the time to share your experience! We’re really glad to hear that the system has been easy to navigate and that the real-time tracking and video clarity have been helpful for your fleet. We're sorry to hear about the issues you’ve run into with the battery life and the dashcam not staying in place. That’s definitely not the experience we want you to have. If you haven’t already, our support team would be happy to help troubleshoot or look into replacement options to make sure your camera setup is secure and performing the way it should. We’re also glad the dashboard camera has been useful, especially in such a stressful situation with a stolen vehicle. Knowing it helped in that scenario means a lot to us. Thanks again for your feedback! -The Azuga Team ### 2. WORST CUSTOMER SERVICE EVER **Rating:** 0.0/5.0 stars **Reviewed by:** Christin K. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Azuga Fleet?** I do not like this company at all. They are by far the worst company I have dealt with. **What do you dislike about Azuga Fleet?** This review will likely not get posted considering the reviews here are far from what I have read on google. BUT, This company is the worst I have ever worked with. We have been back and forth with Azuga for 10months on all of the issues with their equipment. We have had 0 resolution from their support team and have had to figure out 99% of the issues on our own. My advice would be to NEVER use this company. They were and still are very responsive when it comes to selling their product with all the spam emails, but you will wait DAYS and in my case WEEKS before getting a call back when you have an issue with their product. When you finally do get a call back the person will have little to no knowledge about their own products and will keep guessing as to what is wrong. They will throw it back on you that it is installed wrong, then to find out that you never got the correct equipment in the first place. (NOTE: if your truck runs a PTO you need a completely different device). Once you install the "correct" devices the amount of "false alerts" will increase 10 fold. We have tried to test the system by purposefully jamming up our brakes to see if it will trigger an actual event, it doesn’t. For the month of April alone my system has thrown 770 alerts, of which 60 were either correct or could have been a close call. The majority of the alerts are when my truck doesn’t even have a driver in the cab. I am currently waiting for a response on my refund, I was promised I would have a response by the end of the day for the last 3 business days…. My guess is that they are going to refuse my refund and I will have to get my lawyers involved. **What problems is Azuga Fleet solving and how is that benefiting you?** Azuga was supposed to help me do a lot of things, at this point I have had 0 help with anything. **Official Response from Tami Strand:** > Hi Christin, I am truly sorry to hear about your experience and the frustrations you’ve faced with our service and equipment. This is not the level of support or reliability we strive to provide, and I can understand how discouraging it must have been to feel like you weren’t getting clear answers or timely resolutions. I want to assure you that your concerns are being heard and taken seriously. I’d like the opportunity to connect directly, review the issues you’ve experienced in detail, and ensure you get the resolution you deserve. Please reach out to us at customercare@bridgestone.com so we can prioritize your case. Your feedback is valuable in helping us identify where we’ve fallen short and where we need to improve. While I regret that your experience has not reflected the standards we aim for, I appreciate you taking the time to share it with us. ### 3. Best vehicle tracker system. **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy H. | Region 6 Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Azuga Fleet?** It is great to know where all of your fleet is located at any time. We are a public utility, and during an emergency we utilize Azuga Fleet to identify the closest vehicle to respond as quickly as possible. **What do you dislike about Azuga Fleet?** I wish you could track the used route better if you are trying to figure out where that vehicle was at a certain time. **What problems is Azuga Fleet solving and how is that benefiting you?** Knowing where all of our vehicles are located and making sure they are using the best route safely. **Official Response from Tami Strand:** > Hi Jeremy, Thank you for your thoughtful review! It's made our day to hear that Azuga helps your team respond quickly during emergencies. We’re glad to play a role in supporting such an important responsibility. We appreciate your feedback about route tracking and agree it’s an area with room to grow. Input like yours helps us continue to improve and deliver even more value to teams like yours. Thanks again for trusting Azuga. We’re grateful to support the important work you do! ### 4. Great equipment experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin Naim M. | Regional Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Azuga Fleet?** As a regional director, I am blessed to to check on my fleet at anytime from anywhere. At home, at work, just hanging out. I can always see what my team is doing. **What do you dislike about Azuga Fleet?** I really don’t have a dislike. Nothing comes to mind **What problems is Azuga Fleet solving and how is that benefiting you?** Knowing. If my vehicles are doing their patrols accordingly. I can just check the app and see who’s doing what and at what times. **Official Response from Azuga Fleet:** > Hi Kevin! Thank you for the 5-star review! We’re really glad to hear that having access to your fleet from anywhere has made such a difference in your day-to-day. Being able to quickly check in really is one of the biggest benefits, and it’s great to know it’s helping you stay connected with your team. We also appreciate you sharing how the app supports your patrol oversight. Having that real-time visibility into who’s where and when can make operations run so much smoother, and we’re happy it’s giving you that peace of mind. Thanks again for taking the time to share your experience. We’re here anytime you need us! -The Azuga Team ### 5. Azuga Fleet for small company **Rating:** 4.5/5.0 stars **Reviewed by:** Pete S. | Assistant Business Development Director, Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Azuga Fleet?** We’re a smaller operation, about 10 trucks. But the features in the app are super easy to use and are very helpful for our managers to take care of their own equipment **What do you dislike about Azuga Fleet?** Don’t have much negative to say. This is a great product **What problems is Azuga Fleet solving and how is that benefiting you?** Azuga fleet is helping us stay organized with our reporting and helping us save money by keeping everyone accountable for their own pieces of equipment **Official Response from Tami Strand:** > Thanks for sharing your experience! We’re glad to hear that Azuga is helping your team stay organized and giving managers an easy way to keep tabs on their trucks. Knowing we’re helping your business run more smoothly and save money really makes our day! Thanks again for trusting Azuga to support your fleet. We’re excited to keep helping your business grow! ### 6. Very helpful to improve your alertness on the road **Rating:** 5.0/5.0 stars **Reviewed by:** Ariel R. | Hybrid Tech, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Azuga Fleet?** What i like is that you can check your score on the daily basis to see where you can improve your skills on the road **What do you dislike about Azuga Fleet?** What i dislike is that when other drivers cut you ofd and make you hit the brakes a little harder and it brings down your score drastically. **What problems is Azuga Fleet solving and how is that benefiting you?** It helps with maintaining a healthy driving score during work hours. **Official Response from Tami Strand:** > Hi Ariel, Thanks so much for your 5-star review! It’s great to hear that checking your daily score helps you stay more aware behind the wheel. We love knowing our tools can make that kind of difference in your day. We also understand how frustrating it can be when other drivers force sudden braking that impacts your score. Feedback like yours helps us keep refining the system so it better reflects real-world driving situations. We really appreciate you sharing your experience and for prioritizing safety on the road! ### 7. Azuga fleet feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Steve P. | Pest control technician, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2025 **What do you like best about Azuga Fleet?** Suga Fleet helps me identify all my potential driving areas that need improvement, such as speed and erratic driving. **What do you dislike about Azuga Fleet?** It doesn’t take into consideration when someone pulls out in front of you and you have to brake really hard, which obviously gives you a ding on hard braking. **What problems is Azuga Fleet solving and how is that benefiting you?** To improve driving **Official Response from Tami Strand:** > Hi Steve, Thanks for taking the time to leave a 5-star review! It’s rewarding to know our tools are making a real impact by helping you spot areas for improvement and keep your driving on track. We also appreciate your note about hard braking in unavoidable situations. Feedback like yours is invaluable as we continue refining our scoring to better reflect real-world driving. Thanks again for sharing your experience and for prioritizing safety every day! ### 8. Route App Review **Rating:** 5.0/5.0 stars **Reviewed by:** Brian W. | General Manager Fleet and Delivery Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Azuga Fleet?** What I like best about the APP is It is user friendly and has ease of functionality. I believe the APP is applicable to any number of Driver / Delivery Route needs and would recommend the APP for other companies. **What do you dislike about Azuga Fleet?** There are some technical issues with the mapping and orientation of the designated routes. The mapping can reorganize the pins frequently too, especially when adding new data. **What problems is Azuga Fleet solving and how is that benefiting you?** The details listed in our tool bars are very detailed and informative. **Official Response from Azuga Fleet:** > Hi Brian! Thank you for sharing your feedback and for the 5-star review! It’s great to hear that the app has been easy to use and flexible enough to support different routing needs. We really appreciate your recommendation - hearing that you’d suggest it to others means a lot. We're sorry you’ve run into issues with mapping and route orientation. That kind of unpredictability can definitely disrupt your workflow, and your note about pins reorganizing when new data is added is helpful for our team to know. We’re always working on improving accuracy and stability, so feedback like this goes straight into making the app better. I’m glad the detailed toolbars have been valuable for you as well. Thanks again for taking the time to leave a thoughtful review. We appreciate it, and we’re here anytime you need support. -The Azuga Team ### 9. Azuga is a very useful tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Azuga Fleet?** I like that it keeps track of my speed to hold me accountable. **What do you dislike about Azuga Fleet?** I do not like that the camera will not work without someone connecting it to the vehicle. **What problems is Azuga Fleet solving and how is that benefiting you?** In case I need to connect to a certain vehicle, Azuga also keeps track of the vehicle I had used in the past. All I need to do is match the unique identifier to the vehicle I'd be using at any given time. **Official Response from Tami Strand:** > Thank you for taking the time to share your feedback! We’re so glad to hear that Azuga helps you stay accountable on the road and makes it easier to track the vehicles you’ve used, that’s exactly the kind of support we aim to provide. We also appreciate your note about the camera setup. We understand it can be inconvenient when extra steps are required, and feedback like this helps us identify ways to make the experience smoother in the future. ### 10. Easy to Use and Informative Fleet Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Azuga Fleet?** Overall it’s easy to use and provides adequate information on fleets. **What do you dislike about Azuga Fleet?** Occasionally it the application may get slow but less than 5% of the time. **What problems is Azuga Fleet solving and how is that benefiting you?** Manage fleets and helps increase business operations. **Official Response from Azuga Fleet:** > Thanks for the great review! We’re really glad to hear Azuga Fleet has been easy to use and gives you the fleet insights you need to keep operations running smoothly. We also appreciate the note about occasional slowness. Even if it’s rare, it’s something we take seriously and feedback like yours helps us keep improving performance. If you’re open to it, feel free to reach out to our support team with a quick note about when you notice it (time of day, what you were doing in the app, etc.). That context helps us track it down faster. -The Azuga Team ## Azuga Fleet Discussions - [Who owns azuga?](https://www.g2.com/discussions/who-owns-azuga) - 1 comment - [What can azuga do?](https://www.g2.com/discussions/what-can-azuga-do) - 1 comment - [What is azuga fleet?](https://www.g2.com/discussions/what-is-azuga-fleet) - 1 comment - [How much does azuga cost?](https://www.g2.com/discussions/how-much-does-azuga-cost) - 1 comment ## Azuga Fleet Pricing - **CompleteFleet**: $$$ per vehicle/month Plan includes SafeFleet plus exclusive tailored services for comprehensive fleet tracking. - **SafeFleet**: $$ per vehicle/month Plan includes BasicFleet plus must-have safety features and efficiency-boosting tools - **BasicFleet**: $ per vehicle/month Plan included core vehicle tracking features plus driver scoring and rewards [View full pricing details](https://www.g2.com/products/azuga-fleet/pricing) ## Azuga Fleet Features **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking **Reporting** - Expense reporting - Fuel reports - Vehicle reporting - Service costs **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Inventory - Geofencing **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior **Deliveries** - ETAs - Proof of delivery - Route Optimization **Task Alerts** - Maintenance alerts - Mileage reminders - Notifications **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **Planning** - Calendar - Maintenance priority - Scheduling **Analytics** - Vehicle Performance - Driver Performance - Cost **Analytics** - Vehicle Performance - Driver Performance - Costs **Work Orders** - Approval and Rejection - Automatic service records - Shop communication - Inspection **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Generative AI - Fleet Management** - Text Summarization ## Top Azuga Fleet Alternatives - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (3,448 reviews) - [Motive](https://www.g2.com/products/motive-technologies/reviews) - 4.4/5.0 (2,676 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (942 reviews)