# AfterShip Reviews **Vendor:** AfterShip **Category:** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools) **Average Rating:** 4.7/5.0 **Total Reviews:** 311 ## About AfterShip AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions. - 7 Standardized tracking statuses - 40 Standardized tracking sub-statuses Keep customers informed and up to date - Embed the AfterShip Track Button for effortless order tracking - Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages - Add your tracking link to either your store’s header or footer - Send delivery notifications to customers and yourself through Email, SMS, WhatsApp, and FB messenger - Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions - Schedule delivery SMS based on the buyer's timezone - Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience. - Set up automated email delivery update workflows to auto-alert customers when the order status changes. - Send shipping notifications from your email address - Customize messages to include your logo, URL, and product recommendations Provide a branded experience - Automatically generate a tracking page for each shipment and customize the look & feel - Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations - Set up a custom domain to display the tracking information - SSL certificate for users with a verified custom domain Secure your packages with AfterShip(R) Protection - Protect your packages from loss, damage, and porch piracy with AfterShip(R) Protection, powered by InsureShield(R) shipping insurance. - Quick claims approval - High % of claims paid quickly - Coverage for loss, damage, and porch piracy - Protection up to the total value of goods - Estimate loss recovery with an ROI calculator - Allow customers to opt in or out of shipment coverage at checkout - 24/7 resolution status visibility Multiple shipping solutions - AfterShip connects you with 1000+ carriers worldwide - Including UPS, DHL, USPS, China Post (ePacket), and China EMS - Standardized layout of tracking results received from different carriers Delivery date prediction - Set clear delivery expectations for your customers by displaying accurate order delivery dates. Analyze & take action - Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback - Filter data by date, shipment type, devices, location, visits, and more ## AfterShip Pros & Cons **What users like:** - Users appreciate the **knowledgeable and helpful customer support** provided by AfterShip, enhancing their overall logistics management. (5 reviews) - Users appreciate the **intuitive integrations** of AfterShip, making automation and organization of logistics seamless and efficient. (5 reviews) - Users value the **easy integrations** of AfterShip, making order tracking simple and effective across platforms. (4 reviews) - Users find AfterShip's support team to be **exceptionally helpful** , ensuring smooth integration and effective logistical organization. (4 reviews) - Users praise the **exceptional issue resolution** by AfterShip, highlighting the team's expertise and commitment to service. (3 reviews) - Service Quality (3 reviews) - Shipping Management (3 reviews) - Users praise the **amazing tracking services** of AfterShip, enhancing order management and customer trust effortlessly. (3 reviews) - Users value the **tracking efficiency** of AfterShip, finding it highly useful and easy to watch shipments. (3 reviews) - Automation (2 reviews) **What users dislike:** - Users find AfterShip's pricing to be **too high** , especially for smaller businesses with lower shipping volumes. (3 reviews) - Users report **tracking issues** that disrupt business operations, with inadequate support and unsatisfactory billing experiences. (3 reviews) - Users note the **missing small carriers** and occasional auto-sync issues with Shopify as drawbacks of AfterShip. (2 reviews) - Users experience **poor customer support** with AfterShip, facing unresolved issues and ineffective communication throughout their service usage. (2 reviews) - Users report **poor support** from AfterShip, with unresolved issues and inadequate communication complicating their experience. (2 reviews) - Users find **pricing issues** with AfterShip, especially for small businesses and overage charges that impact affordability. (2 reviews) - Return Issues (2 reviews) - Technical Issues (2 reviews) - Carrier Limitations (1 reviews) - Connectivity Issues (1 reviews) ## AfterShip Reviews ### 1. 1,100 Carriers and Branded Tracking Pages That Deliver **Rating:** 5.0/5.0 stars **Reviewed by:** SANDILE N. | IT Administrator, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about AfterShip?** 1100 carriers and branded tracking pages **What do you dislike about AfterShip?** You can create a seamless experience where users track their high-end tech purchases directly on a page that matches your site’s aesthetic **What problems is AfterShip solving and how is that benefiting you?** AfterShip replaces that anxiety with branded tracking pages. Rather than sending your audience off to a basic logistics site, you can keep them within your own ecosystem. That helps preserve the “premium” feel of your gear recommendations and keeps your brand top of mind during the most anticipated part of the purchase. AfterShip also offers deep integration with 1,300+ carriers and all major platforms. On the performance and support side, it includes AI-powered estimated delivery dates (with up to 95% accuracy) along with proactive status triggers. **Official Response from Philips Tourangbam:** > Thank you for sharing your feedback about AfterShip. We're glad to hear that you appreciate the extensive carrier options and branded tracking pages. We understand your concerns about maintaining a seamless user experience and will take this into consideration for future improvements. ### 2. Clean, Intuitive Shipment Tracking with Strong Branded Notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Lee P. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about AfterShip?** AfterShip provides a clean, intuitive interface that makes it straightforward to manage shipments across multiple carriers. The dashboard feels well organized, so both technical and non-technical users can quickly grasp tracking statuses, exceptions, and delivery insights at a glance. The branded tracking pages and notification workflows are especially strong, helping create a smooth, seamless post-purchase experience. That said, a few parts of the UI can feel a bit dated, and when working with more advanced features, I’ve occasionally noticed small navigation inconsistencies. **What do you dislike about AfterShip?** While the integrations are generally strong, some users have run into technical issues or inconsistent syncing with platforms such as marketing tools or eCommerce systems. These problems can take time to troubleshoot and may require input from a developer to resolve. **What problems is AfterShip solving and how is that benefiting you?** Reduces “Where Is My Order?” (WISMO) overload One of the biggest pain points in eCommerce is the sheer volume of WISMO questions from customers. AfterShip automates tracking updates and notifications, which can significantly reduce inbound support tickets and give support teams more breathing room. In many cases, proactive communication helps cut down these repetitive “Where is my order?” queries before they ever reach your inbox. **Official Response from Philips Tourangbam:** > We're glad to hear that you find AfterShip's interface clean and intuitive, making it easy to manage shipments and track statuses across multiple carriers. We appreciate your feedback about the dated UI and navigation inconsistencies, and we'll take that into consideration for future improvements. ### 3. Secure Tracking with Room for Analytics Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Prahlad K. | Head of Operations & Supply Chain | Founding Team, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about AfterShip?** I really appreciate the security features in AfterShip, which are awesome. They ensure that when a customer tries to track an order using someone else's order number, they won't be able to access the order details. AfterShip requires both the order number and phone number to match and provide the details, making it secure. Given I have a lot of orders daily, it's crucial the security features work well. No other customers can see other people's tracking or order details. Also, the initial setup was very easy. **What do you dislike about AfterShip?** Should have a robust analytics dashboard in the merchant portal. **What problems is AfterShip solving and how is that benefiting you?** I use AfterShip on my website for customers to easily track their orders using email, phone number, or order number. The security features prevent unauthorized access, ensuring order details are only accessible with matched credentials. ### 4. AfterShip Saves Us Manual Effort with Bulk Shipment Verification **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about AfterShip?** Aftership is saving us a lot of manual effort. Thanks to their service, we’re able to verify a large number of shipments in bulk and take action accordingly. **What do you dislike about AfterShip?** There’s nothing I dislike about Aftership. **What problems is AfterShip solving and how is that benefiting you?** We check the tracking numbers provided by our sellers to understand the actual status of the shipments in bulk. **Official Response from Philips Tourangbam:** > We're thrilled to hear that AfterShip is saving you time and effort with bulk shipment verification. Thank you for sharing your positive experience! ### 5. Useful Tracking Platform That Lightens My Team’s Workload **Rating:** 4.5/5.0 stars **Reviewed by:** Sachin D. | Senior Talent Acquisition Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about AfterShip?** AfterShip makes the entire order tracking process smooth and professional. The branded tracking pages and notifications have helped us reduce customer inquiries and improve trust. The integration with Shopify was straightforward, and the dashboard is very easy to navigate even for non-technical team members. I also appreciate the wide coverage of carriers worldwide, which saves us time from juggling multiple courier websites. **What do you dislike about AfterShip?** At times, there can be a slight delay in updates compared to carrier websites, especially for international shipments. The pricing could be a bit more flexible for smaller businesses that don’t ship at high volumes. **What problems is AfterShip solving and how is that benefiting you?** As i was working as an Recruiter and We mainly use it for tracking shipments to North America and Europe. It has improved customer satisfaction since buyers feel informed at every step of the journey. Overall, it helps us present a more professional post-purchase experience. **Official Response from Philips Tourangbam:** > Thank you for sharing your positive experience with AfterShip. We're pleased to hear that our platform has helped reduce customer inquiries, improve trust, and save time for your team. We understand the importance of timely updates and competitive pricing, and we are continuously striving to enhance our service to address these concerns. ### 6. One Platform for Seamless Pre- and Post-Sales Service Management **Rating:** 5.0/5.0 stars **Reviewed by:** Lovish K. | Subject Matter Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about AfterShip?** Single platform to manage Pre and Post sales services. **What do you dislike about AfterShip?** Nothing everything is good and e-commerce merchants can go for this. **What problems is AfterShip solving and how is that benefiting you?** It helped me to track all my packages from different carriers under single app. **Official Response from Philips Tourangbam:** > We're thrilled to hear that you find AfterShip to be a single platform for managing pre- and post-sales services. Thank you for your positive feedback! ### 7. Aftership Feed for TikTok **Rating:** 5.0/5.0 stars **Reviewed by:** Tayfun B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about AfterShip?** Quick support........................... **What do you dislike about AfterShip?** Actually i am exploring the Application right now. **What problems is AfterShip solving and how is that benefiting you?** account setup is done, needed to check with the team and they helped to check, Aditya was there to help me. **Official Response from Philips Tourangbam:** > We're glad to hear that you found our support quick and helpful! If you have any further questions or need assistance while exploring the application, feel free to reach out to us. ### 8. Aftership Feed **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro V. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about AfterShip?** Been using aftership for 6 months and love the category mapping feature. **What do you dislike about AfterShip?** still exploring all the options aftership has available **What problems is AfterShip solving and how is that benefiting you?** Tiktok shop connection **Official Response from Philips Tourangbam:** > We're glad to hear that you are enjoying the category mapping feature! If you have any questions or need assistance with exploring other options, feel free to reach out to our support team. ### 9. Exceptional Thorough and Professional Service for Complex Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about AfterShip?** What I liked best was the thorough and professional service provided. The team went above and beyond to address my slightly complex issue, demonstrating expertise and dedication. Their detailed approach ensured everything was resolved efficiently, making the experience truly outstanding. **What do you dislike about AfterShip?** None that I am aware of - keep up the good work! **What problems is AfterShip solving and how is that benefiting you?** Tracking and helping me select the best tracking package that fits my business needs. **Official Response from Philips Tourangbam:** > Thank you for your kind words! We are committed to addressing complex issues with expertise and dedication. We appreciate your support and look forward to continuing to provide outstanding service to meet your business needs. ### 10. Save yourself the hassle and look elsewhere for a reliable solution. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2025 **What do you like best about AfterShip?** WeAfterShip initially showed a lot of promise and we had a great introductory call with them. **What do you dislike about AfterShip?** We signed up for their service with the promise of smooth integration with Klaviyo, only to face persistent technical issues that made the service completely unusable in production. Despite spending months troubleshooting and exchanging numerous emails with their support team, the promised functionality was never delivered. To add insult to injury, we were charged for two months of service (including an "over use" extra charge in month two!) yet only received a partial refund for the first month—leaving us out of pocket for services that never actually saw production due to their technical issues. An understatement to say disastrous for our small family-run business. We cannot recommend AfterShip based on our experience. Their ineffective integration and unsatisfactory billing resolution have left us feeling taken advantage of. Save yourself the hassle and look elsewhere for a reliable solution. **What problems is AfterShip solving and how is that benefiting you?** Despite spending months troubleshooting and exchanging numerous emails with their support team, the promised functionality was never delivered. **Official Response from Philips Tourangbam:** > We're glad to hear that you find AfterShip easy to use and appreciate our API integration options. Thank you for the positive feedback on our customer support as well! ### 11. Aftership feed application **Rating:** 5.0/5.0 stars **Reviewed by:** Carla B. | Manager Marketplace, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about AfterShip?** Liked the support provided ............. **What do you dislike about AfterShip?** Still exploring the app for now ........ **What problems is AfterShip solving and how is that benefiting you?** To send the products into Tiktok shop **Official Response from Philips Tourangbam:** > Thank you for your feedback! We hope you continue to have a positive experience while exploring the app. If you encounter any issues or have any suggestions, please let us know. ### 12. Helpful CSRs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2025 **What do you like best about AfterShip?** automated tracking feature for our customers. **What do you dislike about AfterShip?** There are some upgrades here and there from the services that breaks our business services which may take sometime to resolve due to investigations from our Dev team and afterShip team. **What problems is AfterShip solving and how is that benefiting you?** informing customers about their delivery status. **Official Response from Philips Tourangbam:** > We're glad to hear that you find our automated tracking feature helpful for your customers! We apologize for any inconvenience caused by the upgrades. Our teams are working to resolve any issues as quickly as possible and will ensure minimal downtime. ### 13. Returns Support was great **Rating:** 5.0/5.0 stars **Reviewed by:** matt P. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about AfterShip?** The integrations are for the most part intuitive and when I have issues I generally can work through them. The staff when able to is very knowledgable and helpful **What do you dislike about AfterShip?** Lately on some of the pages I am not getting the help - there is no ticket system so chats seem to fall out of memory and I have ot start over again. I asked them to build a ticketing system. **What problems is AfterShip solving and how is that benefiting you?** Keeping the shipment tracking in one place and offering branded good looking emails and SMS notifications to our customers has been great **Official Response from Philips Tourangbam:** > Hi Matt, Thank you for sharing your honest review. You can reach out to us on support@aftership.com for any queries if you are facing a challenge with the chat option. We'd be happy to assist you. Regards Team AfterShip ### 14. Director **Rating:** 5.0/5.0 stars **Reviewed by:** Toan L. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about AfterShip?** easy to use, alot of API to integrate. Good customer support **What do you dislike about AfterShip?** I dont know yet, maybe missing some small carrier **What problems is AfterShip solving and how is that benefiting you?** solving my needs of tracking my packages and get real time status **Official Response from Philips Tourangbam:** > We're glad to hear that you find AfterShip easy to use and appreciate our API integration options. Thank you for the positive feedback on our customer support as well! ### 15. Great app **Rating:** 5.0/5.0 stars **Reviewed by:** Stav B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 01, 2025 **What do you like best about AfterShip?** I used to get 50 Emails every day regarding customers' parcels. After installing the plugin the customers can view their order status and now I get only 5 Emails per day. Saved me so much important time that I can now use to improve my business. **What do you dislike about AfterShip?** The price is way too high, but they offer a discount code. **What problems is AfterShip solving and how is that benefiting you?** Customer support **Official Response from Philips Tourangbam:** > Thank you for sharing your positive experience with AfterShip! We're thrilled to hear that our plugin has helped you streamline your order status communication and save you valuable time. We understand your feedback about the pricing and will share the feedback to see how this can be improved in the future. ### 16. Extremely Useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about AfterShip?** Aftership helps our team keep organized with all of our logistical needs. It helps automate the process of updating clients on shipments and keeping our team up to date on each orders progress. Ankush has been extremely helpful whenver we've run into any issues and we'd highly recommend this app for anyone business with logical needs. **What do you dislike about AfterShip?** We have had no considerable downsides other than a few issues with our account auto syncing into Shopify. **What problems is AfterShip solving and how is that benefiting you?** Aftership helps us keep organized with all of our logistical needs. This benefits our clients by keeping them up to date on shipping progress and to be able to answer question on their shipments arrival. **Official Response from Philips Tourangbam:** > We're glad to hear that AfterShip has been extremely useful for your team in keeping organized with logistical needs and automating the process of updating clients on shipments. We appreciate your recommendation and are happy to hear that Ankush has been helpful in resolving any issues. We apologize for the inconvenience with the account auto syncing into Shopify and will work to improve this experience for you. ### 17. Great support **Rating:** 5.0/5.0 stars **Reviewed by:** pseudo f. | Owner, screen printer, designer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about AfterShip?** Very helpful with setting up. Did a zoom call and everything **What do you dislike about AfterShip?** Could use video training options........ **What problems is AfterShip solving and how is that benefiting you?** No longer having to manage emails for returns. **Official Response from Philips Tourangbam:** > We're glad to hear that you found our support helpful in setting up AfterShip. We appreciate your feedback about video training options and will take it into consideration for future improvements. ### 18. Recommend for excellent customer shipping experience **Rating:** 5.0/5.0 stars **Reviewed by:** Gabe C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about AfterShip?** Ability to view and track all aspects of shipments from all our couriers, very easy to use. Allows for real time notification for customers of their shipment progress. Customer support is quick and responsive. Integrates perfectly with Shipstation to track all our orders for all couriers. **What do you dislike about AfterShip?** We've been very happy with the service, as of now I don't have any complaints. **What problems is AfterShip solving and how is that benefiting you?** We like seeing the progress of our shipments and have the ability to integrate with our notifications to customers. **Official Response from Niraj Kumar:** > Thank you for your positive feedback! We're glad to hear that AfterShip integrates perfectly with Shipstation and provides real-time notifications for your customers. We appreciate your support and are committed to providing excellent customer service. ### 19. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Catalin A. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about AfterShip?** A wide range of integrations available (almost everything you can think of). If something is not there, make sure to reach out to the customer service as they will do everything it takes to solve your concerns. **What do you dislike about AfterShip?** Sometimes it can be very complex (with so many services & features). **What problems is AfterShip solving and how is that benefiting you?** Giving up to date tracking notifications to our customers (both email and SMS) **Official Response from Ankush Kumar:** > Thank you for your positive feedback! We're glad to hear that our wide range of integrations and dedicated customer service team have made a positive impact. We understand the complexity of our services can be overwhelming at times, and we're committed to enhancing user experience. We appreciate your support! ### 20. Testing AfterShip for returns **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about AfterShip?** After testing AfterShip thoroughly, we're impressed! It promises to streamline package tracking with real-time updates and a user-friendly interface. Integration has been smooth, and we're excited to go live soon! Highly recommended for anyone looking to enhance their shipping experience. **What do you dislike about AfterShip?** We're currently evaluating AfterShip and have not yet identified any specific dislikes. **What problems is AfterShip solving and how is that benefiting you?** AfterShip simplifies the returns process by providing a centralized platform for tracking returned packages in real-time. We hope this improves operational efficiency and enhances customer satisfaction by ensuring timely processing and transparency throughout the returns journey. **Official Response from Philips Tourangbam:** > It's great to hear that AfterShip is simplifying the returns process for you by providing real-time tracking and operational efficiency. We hope it continues to benefit your business and enhance customer satisfaction. ### 21. Great product and equally great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Meyang Y. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AfterShip?** The plans are well explained and most importantly when I need help upgraded my plan, I was able to get help right away from an ACTUAL PERSON!!!! **What do you dislike about AfterShip?** Nothing so far, will let you know when something comes up. **What problems is AfterShip solving and how is that benefiting you?** Aftership is enabling my business to provide standard labels to my sellers and enables my buyers to track their shipments **Official Response from Ankush Kumar:** > We're happy to hear that AfterShip is helping your business provide standard labels to your sellers and enabling your buyers to track their shipments. Please feel free to reach out if you have any further questions or need assistance. ### 22. AfterShip customer service **Rating:** 5.0/5.0 stars **Reviewed by:** alejandro h. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2024 **What do you like best about AfterShip?** The AfterShip customer service is prompt and helpful, they respond quickly and efficiently to inquiries, also they have a good understanding of the product and can answer questions accurately, and lastly they are professional and friendly, they are courteous and provide a positive customer experience, which suggests that the company prioritizes customer satisfaction and offers a positive experience when you need help **What do you dislike about AfterShip?** I actually didnt find any downside in their customer experiences area **What problems is AfterShip solving and how is that benefiting you?** Improving customer experience, by providing real time tracking information and delivery notifications **Official Response from Ankush Kumar:** > Thank you for your kind words about our customer service. We strive to ensure that our team is knowledgeable and courteous, and we are glad to hear that it has made a positive impact on your experience. ### 23. Efficient Tracking and Exceptional Support **Rating:** 4.5/5.0 stars **Reviewed by:** Nathaly M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about AfterShip?** I have been using the AfterShip Tracking app for a couple of years now, and I must say it has been an essential tool for our business. It's easy to use and has a lot of interesting features. What truly sets AfterShip apart is its customer support. Whenever I have had an issue or a question, their team has been incredibly responsive and helpful. The support is not only great but also quick, ensuring that any concerns are addressed promptly. **What do you dislike about AfterShip?** Providing more detailed analytics and reporting features would be valuable for tracking performance evaluation. **What problems is AfterShip solving and how is that benefiting you?** It solves the problem of efficiently tracking shipments and providing real-time updates to both businesses and customers. This benefits me by streamlining our shipping process, reducing customer inquiries about order status, and improving overall customer satisfaction. **Official Response from Philips Tourangbam:** > We're thrilled to hear that you find AfterShip easy to use and that our customer support has been helpful for your business. We appreciate your feedback about the need for more detailed analytics and reporting features, and we'll definitely take that into consideration for future updates. ### 24. Fantastic plugin with much customization available **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammed F. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about AfterShip?** I recently integrated the Aftership WordPress plugin into my online store, and I couldn't be more thrilled with the results. This plugin has revolutionized the way I handle order tracking, offering vast features that make it a must-have for any e-commerce business. Setting up Aftership was very eas, the user-friendly interface ensured a smooth installation process. within minutes, I had a comprehensive order tracking system up and running on my website, providing real-time updates to customers. One of the standout features of Aftership is its compatibility with multiple couriers including most available courier companies, it works as a single window where customers will look and after ship will fetch the rea-time info from courier's system and serve to customers. This means we can effortlessly manage shipments through various carriers, offering customers much onvenience. The ability to customize tracking pages enhances the overall brand experience, professional look the ecom website, the ability to set up a custom domain further elevates the professionalism of website, giving confidence for customers and enhancing the overall shopping experience. The marketing tools included in Aftership are aalso a greate advantage. it can engage with customers at various points, providing updates, promotions, and relevant information through the tracking process. This not only keeps customers informed but also opens up new avenues for promoting products and services I would like to rate Aftership as a fantastic plugin has simplified order tracking for e-commerce websites. Its easy setup, vast customization options, and marketing tools will make significant impact on customer satisfaction levels. **What do you dislike about AfterShip?** I could see Aftership branding on the footer of page before and this is what I noticed as a negetive poiunt, but upon contacting the support they just removed it without any delay, but I think they would have done this by defualt for paid plans. **What problems is AfterShip solving and how is that benefiting you?** Without Aftership we had to provide the tracking number and courier's website link to track for each customers for them to track, but now we can update tracking info on website and can include own tracking link in order confirmation email, customer can check the status with their order number, no need of tracking number provided by couriers, also they can know the tracking number when they check with their order number. **Official Response from Philips Tourangbam:** > We're thrilled to hear that you're enjoying our product! Your positive feedback truly makes our day. We're glad that the branding removal was done as requested and have taken your feedback as well. Thank you for taking the time to share your experiences. We're here for you and look forward to continuing to provide you with a quality product. ### 25. Excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about AfterShip?** Very helpful staff. You can reach them by phone/chat or email! **What do you dislike about AfterShip?** No downside, everything about this experience was very positive **What problems is AfterShip solving and how is that benefiting you?** Streamline tracking and returns.... **Official Response from Philips Tourangbam:** > Thank you for your kind words! We're glad to hear that you had a positive experience with us. If you ever have any suggestions for improvement, feel free to let us know. ### 26. I love it so far ... **Rating:** 5.0/5.0 stars **Reviewed by:** JOsi G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about AfterShip?** The time-saving features of this app have been a game-changer for me. I can now focus on other aspects of my business while knowing that my marketing efforts are being taken care of. **What do you dislike about AfterShip?** So far everything is going well... I am still trying the diferent features. **What problems is AfterShip solving and how is that benefiting you?** It's a great app that helps alot with the marketing of products **Official Response from Niraj Kumar:** > Thank you for sharing what you like best about AfterShip! We're glad to hear that the app's time-saving features are making a positive impact on your business and allowing you to focus on other important aspects. ### 27. Ideal for managing customer tracking numbers **Rating:** 4.5/5.0 stars **Reviewed by:** François F. | Gérant de société, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about AfterShip?** Reliable and very professional tool. I use it every day and it works very well. Customer chat for questions is very responsive. **What do you dislike about AfterShip?** A bit technical to get started, but top-notch customer service for support. **What problems is AfterShip solving and how is that benefiting you?** Automatic sending of tracking numbers for my clients' packages. **Official Response from Ankush Kumar:** > We're glad to hear that you find AfterShip reliable and professional. Our customer support team is always here to help you via live chat and email with any technical aspects you may encounter. Please feel free to reach out to us for further help. ### 28. AfterShip still works perfectly after 4 years **Rating:** 5.0/5.0 stars **Reviewed by:** Perry David C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2024 **What do you like best about AfterShip?** The app is set it and forget. initial set up is simple **What do you dislike about AfterShip?** There are no downsides. My HK office update a csv daily, my customer get email notifications. perfect. **What problems is AfterShip solving and how is that benefiting you?** aftership automates origin to destination tracking **Official Response from Philips Tourangbam:** > We appreciate your kind words and are happy to hear that AfterShip has been able to automate tracking for your shipments, making it convenient for you and your customers. ### 29. Very helpful staff, customer service is very good, would recommend this app to everyone! **Rating:** 5.0/5.0 stars **Reviewed by:** Csongor K. | None, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2024 **What do you like best about AfterShip?** Helpful staff Beginner friendly Lots of options available **What do you dislike about AfterShip?** By the lot of options avaiable i get a little bit lost in the app but thats all **What problems is AfterShip solving and how is that benefiting you?** Helping me with emails, tracking. **Official Response from Philips Tourangbam:** > We're thrilled to hear that you found our staff helpful and our customer service very good! Thank you for recommending our app to everyone. We're constantly working on improving the user experience, so we appreciate your feedback about feeling a little lost in the app. If you have any specific suggestions on how we can make the app more user-friendly, please feel free to share them with us. ### 30. Top notch Customer Service and Super-duper App **Rating:** 5.0/5.0 stars **Reviewed by:** roman d. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about AfterShip?** Prabha was extremely helpful. I just love AfterShip now. This AfterShip app has made our life easier by tracking my packages from one app. Now I had to give it the tracking number and it automatically worked. Also, if I got the tracking number via email it auto would do it has really been a huge help! Thanks again Ankit for the wonderful service **What do you dislike about AfterShip?** As Of Now nothing to dislike i want to use it more **What problems is AfterShip solving and how is that benefiting you?** aftership tracking shipping and feed **Official Response from Niraj Kumar:** > We're delighted to hear that you're enjoying using AfterShip and that our team member has provided you with excellent service. We're glad to hear that AfterShip has made tracking your packages easier. If you ever have any suggestions or feedback, please don't hesitate to let us know. We're always looking for ways to improve. ### 31. Aftership serves us well, it's responsive and clear to all cs staff and integrates well to Shopify **Rating:** 5.0/5.0 stars **Reviewed by:** Elad D. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about AfterShip?** The functionality, the views, the integration that works flawlessly with Shopify **What do you dislike about AfterShip?** It's too complicated to make tests (need the order# and email of actual orders) **What problems is AfterShip solving and how is that benefiting you?** Keeping track of customers complains and return process **Official Response from Ankush Kumar:** > Thank you for sharing your positive experience with AfterShip. We're pleased to hear that it has been beneficial for keeping track of customer complaints and the return process. We understand your feedback about the complexity of making tests and will take this into account for future improvements. ### 32. Nitin Provided An Extremely Helpful Customer Service Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie H. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about AfterShip?** It allows us to trigger Klaviyo flow automation based on "In Transit" trigger. It also helps us to to seamlessly track products, and customers can visit our branded tracking page. Customer service is always speedy and helpful. **What do you dislike about AfterShip?** Nothing as of yet.. 5 stars. I will keep an eye out for features which could be useful as they develop them. **What problems is AfterShip solving and how is that benefiting you?** It is allowing us to deliver tracking information and follow up emails in personilised tie, rather than using blanket delays. It also integrates seamlessly with other apps. **Official Response from Philips Tourangbam:** > Thank you for your positive feedback! We are delighted to hear that you find AfterShip helpful in triggering Klaviyo flow automation and providing seamless tracking for your products. We are committed to continuously improving our features to better serve your needs. We appreciate your support and look forward to assisting you further. ### 33. Exceptional Support and Real-Time Solutions from AfterShip **Rating:** 5.0/5.0 stars **Reviewed by:** Serkan T. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2023 **What do you like best about AfterShip?** AfterShip's standout feature is undoubtedly its customer support, especially the assistance from Priti. Her prompt and efficient problem-solving skills made a significant difference in my experience. The platform itself is user-friendly with a clear, intuitive interface, making shipment tracking effortless. The comprehensive feature set, including detailed tracking information and timely notifications, greatly enhances the overall efficiency of managing shipments. The ease of integration with existing systems is another major advantage, facilitating a smoother workflow. **What do you dislike about AfterShip?** Nothing i can say negative about AfterShip App. **What problems is AfterShip solving and how is that benefiting you?** Real-Time Tracking: AfterShip provides up-to-the-minute tracking updates. This feature ensures that I am always informed about the whereabouts of my shipments, reducing anxiety about delivery times and enhancing my ability to plan around the arrival of important packages. Centralized Tracking Information: With AfterShip, I can track packages from multiple carriers in one place. This consolidation saves me from the hassle of navigating through various carrier websites or apps, significantly improving efficiency and convenience. Automated Notifications: The platform's automated notification system keeps me updated about the status of my shipments without the need for constant manual checking. This automation is particularly beneficial for managing customer expectations in a business setting, as it allows for proactive communication regarding shipment statuses. Reduced Customer Support Queries: In a business context, AfterShip reduces the volume of customer inquiries related to shipment tracking. Customers have access to the same detailed tracking information I do, leading to fewer queries and a reduced burden on customer support resources. Improved Customer Satisfaction: The transparency and reliability of AfterShip's tracking system enhance overall customer satisfaction. Customers appreciate being kept in the loop about their orders, which builds trust and loyalty towards my business. ### 34. Great Way to Track Packages! **Rating:** 5.0/5.0 stars **Reviewed by:** Tricia W. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about AfterShip?** Easy to watch package shipping for all shippers. **What do you dislike about AfterShip?** I wish I would have found this sooner to consolidate tracking of our packages. **What problems is AfterShip solving and how is that benefiting you?** Monitoring the tracking of packages to make sure items arrive when they are supposed to. **Official Response from Niraj Kumar:** > We're glad to hear that you find AfterShip easy to use for tracking packages across different shippers! ### 35. It's very robust shipment notification! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about AfterShip?** I love how this AfterShip intergrates with our WooCommerce platform. It's very easy to use! Customers love to receive and keep them updated throughout the shipment process. **What do you dislike about AfterShip?** It's fairly expensive for send over 100 packages per month. SMS is sort of expensive feature, but handy to have though. **What problems is AfterShip solving and how is that benefiting you?** It has simpfly the shipment tracking process which keeping out customers in the loop. **Official Response from Ankush Kumar:** > We're glad to hear that you find AfterShip's integration with WooCommerce easy to use and that your customers appreciate the shipment notifications. We understand your concern about the cost, and we're constantly working to provide the best value for our services. We appreciate your feedback. Let us know how we can improve our services so that we can provide a better experience and also improve our rating. ### 36. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2024 **What do you like best about AfterShip?** Great customer service, easy to navigate system. **What do you dislike about AfterShip?** nothing at this time. This is my first time using it, and so far so good **What problems is AfterShip solving and how is that benefiting you?** they helped me with my marketing email, and setting up my dns. **Official Response from Niraj Kumar:** > Thank you for the positive feedback! We're glad to hear that you had a smooth experience using AfterShip for the first time. If you ever have any questions or need assistance, feel free to reach out to our customer service team. ### 37. Easy and Cost-effective to set up for self-serve returns **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2024 **What do you like best about AfterShip?** The set-up process was easy and I had customer service respond fast to messages when I need help to set up advanced rules for my returns and exchanges. **What do you dislike about AfterShip?** Pricing on the plans that include the advanced features are expensive for a small company that has a low volume of returns. **What problems is AfterShip solving and how is that benefiting you?** Self-serve return portal to make the returns for my customers easier **Official Response from Philips Tourangbam:** > We're glad to hear that you found our set-up process easy and that our customer service was responsive to your needs. We understand your concern about pricing, and we are constantly reviewing our pricing plans to ensure they are competitive and offer value for our customers. We appreciate your feedback and will take it into consideration for future updates. ### 38. Very Good **Rating:** 5.0/5.0 stars **Reviewed by:** Enrique C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2024 **What do you like best about AfterShip?** The service was amazing , they reply Instantly **What do you dislike about AfterShip?** nothing so far , Just starting using the aplication **What problems is AfterShip solving and how is that benefiting you?** I'm planing to use it for all return service **Official Response from Philips Tourangbam:** > Thank you for your positive feedback! We're here to support you as you begin using the application, so please don't hesitate to contact us if you encounter any issues or have any questions. ### 39. This app is amazing - Easy returns and good support **Rating:** 5.0/5.0 stars **Reviewed by:** Parijan O. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about AfterShip?** Helpful support from Aditya! Convenient and helpful to manage returns, my clients are saving more time and we optimized our business. As someone who places a high value on customer service, I have found the AfterShip Tracking app to be one of the more impressive ones out there. Their support team was extremely helpful, providing me with accurate and timely information whenever I needed it. In terms of customer service, this app is top-notch. **What do you dislike about AfterShip?** I do not dislike anything, I want to use it more in the future **What problems is AfterShip solving and how is that benefiting you?** Managing returns and automating the entire process. Aftership returns **Official Response from Philips Tourangbam:** > We're thrilled to hear that AfterShip has been convenient and helpful for managing returns, saving you and your clients time. Thank you for sharing your positive experience! ### 40. The best tracking app tbh **Rating:** 5.0/5.0 stars **Reviewed by:** evenour e. | eccomerce head, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about AfterShip?** There support team the sms feautures i love it they are doing so good in helping the customers with everything a brand needs very easy to use helpup easy implementation and ease of intergration **What do you dislike about AfterShip?** nothing i swear i dont hate anything as of now **What problems is AfterShip solving and how is that benefiting you?** from tracking and helping us analyse our rto and everything **Official Response from Niraj Kumar:** > Thank you for your kind words! We are thrilled to hear that you are enjoying AfterShip's tracking app and our support team. We are committed to providing excellent service and making tracking easy for our customers. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We are here to help! Thank you for choosing AfterShip. ### 41. Outstanding Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2024 **What do you like best about AfterShip?** Customer Service team was extremely diligent and helpful in resolving our issue. They responded swiftly and offered clear, step-by-step instructions, ensuring a quick resolution. I'm grateful for their professionalism and commitment to customer satisfaction. Highly recommend AfterShip for their exceptional support and reliable service! **What do you dislike about AfterShip?** There is no downside. Everyhing was okay. **What problems is AfterShip solving and how is that benefiting you?** Shipment tracking **Official Response from Philips Tourangbam:** > Thank you for your kind words about our Customer Service team! We strive to ensure that our customers receive clear and step-by-step instructions for quick issue resolution. We appreciate your recommendation and are committed to maintaining our exceptional support and reliable service for your shipment tracking needs. ### 42. 10 out of 10 **Rating:** 5.0/5.0 stars **Reviewed by:** Jasmine O. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about AfterShip?** Customer Support is the best, they help me set up account in timely manner **What do you dislike about AfterShip?** Nothing I can truly say I dislike about aftership **What problems is AfterShip solving and how is that benefiting you?** Return labels **Official Response from Niraj Kumar:** > Thank you for the glowing review! We're thrilled to hear that our Customer Support team provided you with excellent service. If you ever have any questions or need further assistance with setting up your account or anything else, please don't hesitate to reach out. We're here to help make your experience with AfterShip as smooth as possible. Thank you for choosing AfterShip! ### 43. Best App for small business and Blog Pages **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about AfterShip?** The support is great, the prices are fair. Highly recommend the app. **What do you dislike about AfterShip?** Nothing, cannot complain for the price. The Blog section is easy to use, this was our most important point **What problems is AfterShip solving and how is that benefiting you?** We wanted to create Blog pages and AfterShip helped us a lot. The designs are create and we couldn't be happier. **Official Response from Pratibha Singh:** > I wanted to express my gratitude for your feedback. Your positive feedback has reaffirmed our commitment to providing the best value for our customers. Your satisfaction is our top priority, and we are delighted to hear that our pricing and Support have met your expectations. Your feedback motivates us to continue delivering exceptional products and services. Should you have any further inquiries or suggestions, please do not hesitate to reach out to us at [support@aftership.com] to assist you and ensure your satisfaction with our products. ### 44. Excellent Customer Support!! This app makes my life easier **Rating:** 5.0/5.0 stars **Reviewed by:** Atish P. | Manager - Systems at Biotech Vision Care Pvt. Ltd., Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2024 **What do you like best about AfterShip?** Amazing Tracking services! Highly recommended Simply Love this app and great customer Support! Very patient and kind tech staff!!! **What do you dislike about AfterShip?** Everything is working very good, Nothing to be dislike! **What problems is AfterShip solving and how is that benefiting you?** Helping with my Tracking issues **Official Response from Philips Tourangbam:** > Thank you for your kind words! We're glad to hear that our app is making your life easier and that you appreciate our customer support. ### 45. professional and quick **Rating:** 5.0/5.0 stars **Reviewed by:** ali Y. | co funder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2024 **What do you like best about AfterShip?** being professional and responding very quick **What do you dislike about AfterShip?** nothing to dislike everything wes perfect **What problems is AfterShip solving and how is that benefiting you?** verifying domain **Official Response from Ankush Kumar:** > We're glad to hear that you found Customer support professional and quick. We appreciate your kind words. Please feel free to reach out to us via live chat and email for further help. ### 46. great serviceGreat support from Aftership **Rating:** 5.0/5.0 stars **Reviewed by:** Roger W. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about AfterShip?** We had great support today from Aftership, they are always there to help with any questions we have **What do you dislike about AfterShip?** So far everything is working well, we have nothing to cpomplain about so far **What problems is AfterShip solving and how is that benefiting you?** Afteesio are helping to prevent returned shipments due to customers not collecting from couriers **Official Response from Ankush Kumar:** > Thank you for your positive feedback! We're glad to hear that you had a great experience with our support team. At AfterShip, customer satisfaction is our top priority, and we're always here to assist you with any questions or concerns you may have. ### 47. Streamline the post-sale experience for our customers. **Rating:** 4.0/5.0 stars **Reviewed by:** Gio S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2024 **What do you like best about AfterShip?** Easy-to-use interface and easy to configure, with integration with several services. Great customer service. **What do you dislike about AfterShip?** Cheaper packages target those who need just a tracking system. **What problems is AfterShip solving and how is that benefiting you?** Provide shipping status updates to our customers **Official Response from Philips Tourangbam:** > It's great to hear that AfterShip has been able to provide shipping status updates to your customers. We appreciate your feedback about the cheaper packages and will take that into account as we work to improve our services. ### 48. Wow~ Super-duper fast customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kunal S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about AfterShip?** Very helpful customer service! No long wait time. He was able to cancel my subscription for me and was very pleasant and helpful! Made sure all my questions were answered before ending the chat. Thanks again! **What do you dislike about AfterShip?** I want to use it more, but as of now I don't dislike it... **What problems is AfterShip solving and how is that benefiting you?** Aftership tracking services **Official Response from Philips Tourangbam:** > We're thrilled to hear that you had a positive experience with our customer service team! We strive to provide fast and helpful support to all our customers. Thank you for your kind words, and we're here to assist you with any tracking needs in the future. ### 49. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Razvan V. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2024 **What do you like best about AfterShip?** They are really quick responding and helpful at any step you need ! Great Customer Service and Great APP **What do you dislike about AfterShip?** Can't find any yet. As soon as I suggested something, just 1 hour later appearead in the app. AWESOME ! **What problems is AfterShip solving and how is that benefiting you?** Email Marketing **Official Response from Philips Tourangbam:** > Thank you for your positive feedback! We strive to provide quick and helpful customer service at every step. We're glad to hear that you are satisfied with our app and that we were able to address your suggestion promptly. If you have any further feedback or need assistance, please feel free to reach out to us. ### 50. Excellent Platform to track shipments **Rating:** 4.5/5.0 stars **Reviewed by:** Kavita s. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about AfterShip?** by using AfterShip, we can track multiple courier partner shipments with complete tracking history. **What do you dislike about AfterShip?** It should have customer number so we can communicate easily. **What problems is AfterShip solving and how is that benefiting you?** we did not get tracking api from multiple shipping partner. By AfterShip we get the solution by using tracking apis **Official Response from Niraj Kumar:** > Thank you for sharing your positive experience with AfterShip! We're thrilled to hear that you find our platform excellent for tracking multiple courier shipments. Your feedback about having a customer number for easier communication is valuable, and we'll definitely consider it for future improvements. We're glad that AfterShip has been able to solve your tracking API needs and benefit your business. If you have any more suggestions or questions, please feel free to reach out to us. We're here to help! ## AfterShip Discussions - [What courier does AfterShip use?](https://www.g2.com/discussions/what-courier-does-aftership-use) - 1 comment, 1 upvote - [How do you use AfterShip?](https://www.g2.com/discussions/how-do-you-use-aftership) - 1 comment - [What is AfterShip app?](https://www.g2.com/discussions/what-is-aftership-app) - 1 comment - [How does AfterShip tracking work?](https://www.g2.com/discussions/how-does-aftership-tracking-work) - 1 comment - [View AfterShip pricing details and edition comparison](https://www.g2.com/products/aftership/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+14%3A20%3A39+-0500&secure%5Bsession_id%5D=36de0095-bda5-4b63-abe5-8f42353bd8ae&secure%5Btoken%5D=622ab7479e286765052225bfef236aa378ebe0c0c980b52e637e49f5cca31218&format=llm_user) ## AfterShip Integrations - [Attentive](https://www.g2.com/products/attentive/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Loox](https://www.g2.com/products/loox/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Omnisend](https://www.g2.com/products/omnisend/reviews) - [OpenCart](https://www.g2.com/products/opencart/reviews) - [Postman](https://www.g2.com/products/postman/reviews) - [PrestaShop](https://www.g2.com/products/prestashop/reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - [ShipBob](https://www.g2.com/products/shipbob/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [Shopware](https://www.g2.com/products/shopware/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Tapcart](https://www.g2.com/products/tapcart-tapcart/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho Inventory](https://www.g2.com/products/zoho-inventory/reviews) ## AfterShip Features **Labels** - Label Printing - Return labels - Bar codes **Integrations** - E-Commerce - WMS - Accounting - OMS **Shipping Insurance** - Claim Tracking - Shipment Tracking Integrations - Cargo Tracking - Reporting & Analytics - B2C E-Commerce Tracking - Claim Filing **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Package Tracking** - Multi-step Planning - Cross-system Integration - Proactive Assistance **Agentic AI - E-Commerce Tools** - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Tracking** - Shipping - Inventory **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Transactions** - Exchange - Approvals - Refund - Credit **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Reports** - Shipment reports - Inventory reports - Unshipped products ## Top AfterShip Alternatives - [Narvar](https://www.g2.com/products/narvar/reviews) - 4.2/5.0 (171 reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (573 reviews) - [Route](https://www.g2.com/products/route-2023-05-09/reviews) - 4.5/5.0 (110 reviews)