--- title: 7shifts Reviews meta_title: '7shifts Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 128 reviews by the users' company size, role or industry to find out how 7shifts works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 128 scale: '5' date_modified: '2026-07-16' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # 7shifts Reviews **Vendor:** 7shifts **Category:** [Restaurant Scheduling Software](https://www.g2.com/categories/restaurant-scheduling) **Average Rating:** 4.5/5.0 **Total Reviews:** 128 ## About 7shifts 7shifts is an all-in-one restaurant team management platform that helps operators: 1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting. 2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists. 3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips. 4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%. Here’s how your restaurant can benefit from 7shifts: - Save up to 4 hours per week creating and managing your staff schedules - Reduce time spent on scheduling by 80% - Save up to $250 per month in managers time - Reduce labor costs to save up to $3,000 annually - Reduce calls and texts from staff by 70% - Create schedules with 95% labor accuracy - Forecast your future sales with 95% accuracy - Save $1,000s per month in reduced labor costs from more efficient schedule - Save $1,000’s per month in early clock ins and labor overages It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management. ## 7shifts Pros & Cons **What users like:** - Users find 7shifts to be **incredibly easy to use** , enhancing their scheduling efficiency and operational management. (18 reviews) - Users value the **simple scheduling ease** of 7shifts, enhancing employee management and communication across teams. (11 reviews) - Users highlight the **ease of use** in 7shifts, simplifying shift management and enhancing overall productivity. (10 reviews) - Users value the **responsive customer support** of 7shifts, enhancing their experience with effective communication options. (8 reviews) - Users value the **easy management** of 7shifts, appreciating its intuitive design and streamlined communication for scheduling. (8 reviews) - Helpful (8 reviews) - Users find the **setup ease** of 7shifts seamless, enhancing their experience with intuitive scheduling and management tools. (7 reviews) - Time-saving (7 reviews) - Users appreciate the **effective communication** features of 7shifts, facilitating seamless messaging and team connectivity. (6 reviews) - Simple (6 reviews) **What users dislike:** - Users face significant **integration issues** with 7shifts, complicating features like labor tracking and budgeting. (6 reviews) - Users find the **limited features** of 7shifts restrictive, especially when compared to more comprehensive alternatives in the market. (5 reviews) - Users find the pricing of 7shifts **expensive** , especially given the limited features and poor support in recent months. (4 reviews) - Users find the **clarity issues** in 7shifts' attendance reporting and scheduling format quite confusing and need improvements. (3 reviews) - Users face issues with **missing features** , such as the inability to pay J1s without a social security card and poor support. (3 reviews) - Users find the **high fees** of 7shifts excessive compared to competitors, impacting overall value and usability. (3 reviews) - Users experience **inaccurate tracking** and syncing issues with 7shifts, leading to frustration during payroll and labor management. (3 reviews) - Poor Customer Support (3 reviews) - Poor Reporting (3 reviews) - Users face **scheduling issues** with 7shifts, finding it less user-friendly compared to other platforms. (3 reviews) ## 7shifts Reviews ### 1. This is by far the easiest scheduling app I have ever used. **Rating:** 5.0/5.0 stars **Reviewed by:** Apreil G. | GM, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** I love that I can communicate with my staff. I especially like the layout! I think that the weather plays a HUGE factor on customer flow and 7shifts provides this. **What do you dislike about 7shifts?** You state that "copying shifts is a breeze" but it is not. I pull a shift from one employee to another easily, but coping I have been unable to do? **What problems is 7shifts solving and how is that benefiting you?** I love that you want the feedback of the people using your product! This means you genuinely care about our productivity. **Official Response from Maylee 7shifts:** > Hi Apreil! I've flagged this with your support rep and they're going to reach out to help you out. ### 2. Very helpful Scheduling app and more! **Rating:** 5.0/5.0 stars **Reviewed by:** Nick H. | Food & Beverage Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** Very intuitive for training managers and new hires. Love that is sincs with the POS system. **What do you dislike about 7shifts?** Depending on your notification setup it can be very overwhelming how many messages you as the manager can receive. **What problems is 7shifts solving and how is that benefiting you?** By letting 7shifts integrate with our POS system it has changed things alot. **Official Response from Maylee 7shifts:** > Thanks Nick. Intuitive is our goal! ### 3. Not bad but can use some upgrades **Rating:** 3.5/5.0 stars **Reviewed by:** Wayne G. | AGM, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2022 **What do you like best about 7shifts?** Communication to staff and alerts. Not this survey **What do you dislike about 7shifts?** Time off request responses is not realistic. And the ability to break out FOH vs. BOH labor. And the labor $$ for a specific time frame **Recommendations to others considering 7shifts:** It is basic but performs well. Cost is good. **What problems is 7shifts solving and how is that benefiting you?** Integration and communication. **Official Response from Maylee 7shifts:** > Hi Wayne! Thank you for the feedback. Our team should be able to help you out with the break out of labor and labor cost. I'm also curious to hear more about the time off request note. If you're open to it, we'd love to get more information from you. You can email us at reviews@7shifts.com. ### 4. Convenient, easy **Rating:** 4.0/5.0 stars **Reviewed by:** Mariana Z. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** Very comfortable, easy and understandable . Everything says for itself **What do you dislike about 7shifts?** On the phone it's lagging a lot, need to restart the app every time to see proper dates, names etc. maybe perform some maintenance on app to prevent this from happening **What problems is 7shifts solving and how is that benefiting you?** Don't get the question **Official Response from Maylee 7shifts:** > Thanks for the review Mariana! That doesn't sound like the experience we aim for with the app. If you haven't already reached out to our support team with more details, send us an email at reviews@7shifts.com and we can work to help you out. ### 5. Was told it would integrate with Toast, and it doesn't. Don't know if that's a you issue, or Toast **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** It is very easy to navigate, and user-friendly for the staff. **What do you dislike about 7shifts?** the browser isn't the same as the app. you can't tell if someone has already taken off when requesting like the browser. **Recommendations to others considering 7shifts:** If you want to integrate with Toast, I do not recommend it. However, as a scheduling app, great. **What problems is 7shifts solving and how is that benefiting you?** They told me it wasn't on their radar to have the app match the browser. I just wish for time off, it could say how many people already asked off. **Official Response from Maylee 7shifts:** > Hmm, sounds like something isn't quite right. Can you email us at reviews@7shifts.com so we can get one of our support team members to help you out? Toast and 7shifts should have no issue with integrating, so we'd love to probe around and fix this for you. ### 6. Great app and site to keep my team organized **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** I enjoy the communication part as well as pre-shift alerts. We have our integrated with Toast, so I can compare Schedules to Actual Labor as well. **What do you dislike about 7shifts?** It can be clunky on the app. I'd love to be able to print out daily rosters for my managers that are easy to read and broken out into departments. **What problems is 7shifts solving and how is that benefiting you?** 7shifts is helping to manage overtime, account for Time off requests and keep them organized. It's been a solid addition to our program here. **Official Response from Maylee 7shifts:** > We recently rolled out some upgrades to printing schedules, which may be what you're asking for! If you want to reach out to reviews@7shifts.com with your information we can connect your support team member with you to help out. ### 7. 7shifts integration with Toast has been supreme! **Rating:** 4.5/5.0 stars **Reviewed by:** Dylan M. | On-site Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** Toast integrations and smart scheduling projections. **What do you dislike about 7shifts?** Sometimes copying schedules can be a little cumbersome, I also wish time off could be entered from the scheduling page. **What problems is 7shifts solving and how is that benefiting you?** We are able to keep a steady/daily pulse on labor costs which has been crucial! **Official Response from Maylee 7shifts:** > Thanks for the review Dylan! We love to hear it. If you're open to providing more information around the note of copying scheduling being cumbersome, email us at reviews@7shifts.com so we can do some digging. May be something we can help you out with, or at least note for future. ### 8. We like the mobile app for the staff **Rating:** 4.0/5.0 stars **Reviewed by:** Greg H. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** Ease of use for all involved, managers as well as staff **What do you dislike about 7shifts?** nothing at all, it is very user friendly **Recommendations to others considering 7shifts:** This is a very easy and well thought out scheduling program **What problems is 7shifts solving and how is that benefiting you?** Allowing changes to the schedule with notifications **Official Response from Maylee 7shifts:** > Thanks Greg. It sounds like you're finding 7shifts helpful, but only put 4 stars out of 5. If you have any feedback for us on how to make your experience a 5/5 please let us know! ### 9. 7shifts is Fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Kari M. | VP, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** The ease of use and easy customer service features. **What do you dislike about 7shifts?** My browser always opens my page on an old schedule unless I reset my cookies. **Recommendations to others considering 7shifts:** Take advantage of the training and tutorials for your team. **What problems is 7shifts solving and how is that benefiting you?** Controlling labor cost **Official Response from Maylee 7shifts:** > Thank you Kari! That cookies issue sounds a bit frustrating. I wonder if there's something our team can help out with. Email us at reviews@7shifts.com and we can take a peek. ### 10. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Sara Z. | Director Of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** User-friendly for staff and managers. Easy to connect on **What do you dislike about 7shifts?** I haven't had any issues with the system **Recommendations to others considering 7shifts:** Very easy to use for staff and managers **What problems is 7shifts solving and how is that benefiting you?** Easy Scheduling for staff, sending messages, and the shift pool tool **Official Response from Maylee 7shifts:** > Thank you for the review Sara! ### 11. I love 7shifts very convenient and easy for my schedule as a business owner **Rating:** 5.0/5.0 stars **Reviewed by:** Livia F. | Restaurant owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** Easy software i never had any problem to use it **What do you dislike about 7shifts?** Nothing i never had any issues to use it **What problems is 7shifts solving and how is that benefiting you?** Headache of having to send text or call my employees and see when they're available **Official Response from Maylee 7shifts:** > Thanks for the review Livia! ### 12. The B+ schedule app **Rating:** 4.0/5.0 stars **Reviewed by:** Heather H. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** The easy app access for the staff. They can do everything from their phone **What do you dislike about 7shifts?** The chat is helpful, submitting the questions on the submit question link is not **What problems is 7shifts solving and how is that benefiting you?** Nothing at this time **Official Response from Maylee 7shifts:** > Hi Heather. Thank you for the review. We'd love to make it to an A grade in your books! We've noted your call out on the question link and our team will take a look. ### 13. Couldn't Survive without 7Shifts **Rating:** 5.0/5.0 stars **Reviewed by:** W John M. | Co-Founder/CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** Scheduling & Clocking is a breeze with 7 shifts! **What do you dislike about 7shifts?** Honestly the system works perfectly to my needs! **What problems is 7shifts solving and how is that benefiting you?** Quick Schedules, Time Clocking Staff and setting up Data for Quick Payroll input and completion. **Official Response from Maylee 7shifts:** > These words are music to our ears. Thank you! ### 14. Incredibly useful tool for managing staff. Would be a ten if there were more integrations available **Rating:** 4.5/5.0 stars **Reviewed by:** Jake L. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** Scheduling tool is great. Easy to use. Fast. I like the optimal labor tool. **What do you dislike about 7shifts?** Having to load my own data to leverage the tools. **What problems is 7shifts solving and how is that benefiting you?** Scheduling is made easier with the tool. **Official Response from Maylee 7shifts:** > Thanks Jake. Have you provided feedback on your missing integrations to our team? We're always looking to grow our platform and integrations, and appreciate insights from our users! ### 15. SO USER FRIENDLY **Rating:** 4.5/5.0 stars **Reviewed by:** shawn m. | Director of Banquets and Events, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** ability to modify shifts and copy shifts **What do you dislike about 7shifts?** would like more options to change shift job codes **What problems is 7shifts solving and how is that benefiting you?** scheduling is a breeze and shift change and requests are easy to approve **Official Response from Maylee 7shifts:** > Thank you Shawn! We'd be curious for more information about the shift job codes. If you haven't already flagged that with one of our team members, you can reach out to reviews@7shifts. ### 16. Jared’s review **Rating:** 3.5/5.0 stars **Reviewed by:** Jared F. | General manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** Easy to use and easy to get scheduled out to staff quickly **What do you dislike about 7shifts?** Breaking up the locations better. Overall still good though **What problems is 7shifts solving and how is that benefiting you?** Getting scheduled to staff quickly **Official Response from Maylee 7shifts:** > Thanks for the review Jared. We'd love to make that 3.5 into a solid 4 (or 5!). We're always working to improve the app and its useability. ### 17. Incredibly easy to schedule multiple Unites **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** Excel sheet to this, well worth it! Integrates into Toast, and other POS. Creating labor budgets and ease of coveraging shifts is great. My employees also love it. **What do you dislike about 7shifts?** It does not integragte into FoodTec POS. **What problems is 7shifts solving and how is that benefiting you?** The time it takes to schedule, manage people, fielding calls. I defer all scheduling needs wants and requests to the app. It's very good and serves its pupropose. **Official Response from Maylee 7shifts:** > Sayonara excel! Happy to hear how much of an impact we've made on your business. ### 18. Very happy with 7shifts **Rating:** 5.0/5.0 stars **Reviewed by:** Christel M. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** 7shifts has helped us streamline scheduling, labor, reporting **What do you dislike about 7shifts?** If you accidentally change a schedule it sometimes is hard to revert to the old schedule **Recommendations to others considering 7shifts:** I highly reccomend 7shifts. Their product is good, they often roll out improvements and their support is amazing. I have no complaints **What problems is 7shifts solving and how is that benefiting you?** COL we've seen a significant reduction in labor cost since starting 7shifts **Official Response from Maylee 7shifts:** > Thanks for the review Christel! ### 19. Easy to use, and very affordable! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** Very intuitive and easy to use. Researched other apps and this is one of the most valuable ones for the number of features. **What do you dislike about 7shifts?** Keeps changing often with other customer's inputs - not completely a bad thing but always adjusting. **Recommendations to others considering 7shifts:** good value **What problems is 7shifts solving and how is that benefiting you?** Helping me to achieve labour targets, view sales data against labour, and a communication tool with staff. **Official Response from Maylee 7shifts:** > Thank you! We are definitely constantly working to make our app even more useful for restaurant teams. If you ever have feedback, don't hesitate to reach out to our team. ### 20. It definitely makes your work life easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** Scheduling and messaging. I found it is very useful when it comes to communicating with the team members **What do you dislike about 7shifts?** I have some difficulties with logging in sometimes but I guess it might be internet problems **What problems is 7shifts solving and how is that benefiting you?** About communicating with the team. 7 shift definitely helps a lot! ### 21. Very Easy to Use and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** Scheduling is simple and easy with drag and drop features as well as being able to use templates and copy previous weeks schedules. **What do you dislike about 7shifts?** Notifications do not always come through as selected in preferences. **What problems is 7shifts solving and how is that benefiting you?** Efficiency of time off requests and availability. ### 22. 7 shifts review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** Ease of onboarding, all in one system helps **What do you dislike about 7shifts?** Intergration issues, have had so many issues completing payroll through 7shifts. Little to no support on Intergration issues **Recommendations to others considering 7shifts:** Make sure you integrations are rock solid **What problems is 7shifts solving and how is that benefiting you?** Scheduling **Official Response from Maylee 7shifts:** > Thanks for your note. Integrations can be tricky. Depending on which system you're looking to integrate, the API could be written by the other company, which leaves it a bit out of our hands. We'd love to be able to dig into this more and see if we can help you out. Please send us an email at reviews@7shifts.com and we can push it into the right hands. ### 23. Easy and simple to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** It's very easy to get used to and everything you need is right there on browser and mobile **What do you dislike about 7shifts?** Some functions are not that great on mobile **What problems is 7shifts solving and how is that benefiting you?** Labor projections in real time **Official Response from Maylee 7shifts:** > We're constantly working to make improvements to our mobile app. If you're open to providing more information we always appreciate user feedback (reviews@7shifts.com). ### 24. We love our new 7 Shifts software! **Rating:** 5.0/5.0 stars **Reviewed by:** Shaun H. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** It's very user friendly. It's like the Apple of scheduling. **What do you dislike about 7shifts?** I like everything about it. It's really just great! **Recommendations to others considering 7shifts:** Don't wait. Make the switch! **What problems is 7shifts solving and how is that benefiting you?** It makes scrubbing labor so much easier. **Official Response from Maylee 7shifts:** > Thanks Shaun! Honored to be referenced as the "Apple of scheduling". ### 25. Ease of Use **Rating:** 4.0/5.0 stars **Reviewed by:** Terry R. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** Copy and Paste feature, it makes it much easier to schedule an individule. **What do you dislike about 7shifts?** There is no undo feature with setting a persons time. **What problems is 7shifts solving and how is that benefiting you?** Determining scheduled hours based on projected sales. **Official Response from Maylee 7shifts:** > Thanks for the feedback Terry! We definitely want to look into your note on the undo feature with setting a person's time. Could you send us an email to reviews@7shifts.com with some more context so we can take a look? ### 26. Plenty of tools in this app depending on use case **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** We primarily use for scheduling and it works very well. There are great tools to integrate if you want labor cost, time cards, etc... **What do you dislike about 7shifts?** Some wonkiness with the mobile app vs using a computer. **Recommendations to others considering 7shifts:** If you can consolidate clocking, POS and scheduling - this is a beast **What problems is 7shifts solving and how is that benefiting you?** Scheduling 3 teams in different locations and around 200 people in a consolidated format. **Official Response from Maylee 7shifts:** > Thank you! We're always working on improve the UX on our app. If you have specific feedback on what could be better, please don't hesitate to share with our team. ### 27. Great app for a workplace **Rating:** 4.5/5.0 stars **Reviewed by:** Marcel R. | Head Chef, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2021 **What do you like best about 7shifts?** How easy is it to use, manage schedules, and check sales and labor costs, The tools are easy to use for my needs, as it has several tools with extra information **What do you dislike about 7shifts?** Sometimes the website crashes, the app is always working great. **Recommendations to others considering 7shifts:** The platform works great with IOS or android. **What problems is 7shifts solving and how is that benefiting you?** I am creating new schedules, time off requests, checking labor costs, updating the personal information of staff, and accessible communication between staff. ### 28. great system, user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about 7shifts?** It is convenient, user friendly, and posting schedules and communication works great **What do you dislike about 7shifts?** I have not encountered any issues yet. The only thing will be trying to contact customer services **What problems is 7shifts solving and how is that benefiting you?** customer service is hard to reach sometimes **Official Response from Maylee 7shifts:** > Oh no, we don't want you to feel like it's hard to get in touch. You can reach us easily through the app or desktop system with any questions. I'm also linking the support page where you can find answers to some of the most common questions. ### 29. 7shifts Review **Rating:** 4.5/5.0 stars **Reviewed by:** Alyssa I. | Speech Language Pathologist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2021 ### 30. We absolutely love 7shifts. It is easy, clean and insightful which makes scheduling a breeze. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **What do you like best about 7shifts?** My favorite part about 7shifts is having scheduling and time clock in one place. You can decide parameters with which time clock is automatically approved or not. This makes payroll go so much quicker. There are also helpful reports, such as Variance Report to see why employee's time clocks may be off from schedule. There are many features on the scheduling side that are helpful: desired hours tracker, total hours/labor projection per day, availability issue notifications, time off requests easily noticeable. And employees can be organized in many ways, such as location, department, and role. We absolutely love 7shifts! **What do you dislike about 7shifts?** Reporting could possibly be a little more robust, but ultimately, we've been very pleased with the entire product, including reporting. **Recommendations to others considering 7shifts:** Just do it. It's the best scheduling app out there. **What problems is 7shifts solving and how is that benefiting you?** Scheduling and Time Clock is a breeze. Monitoring labor costs is easy. We work with many part-time students, so scheduling can be difficult with difference availabilities each semester. But 7shifts makes it all easy. ### 31. Meets All Basic Requirements **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2020 **What do you like best about 7shifts?** Nothing confusing about it, the chat platform is particularly good. Easy to send out notifications to both individuals and groups. **What do you dislike about 7shifts?** Feels like it lacks a lot of the additional resources that a lot of restaurant scheduling platforms have implemented (eg. on-site clocking in/out system). Moving from personal schedule to full staff schedule can be a bit tricky at times. **Recommendations to others considering 7shifts:** Good value and very user friendly. Just note that you will need to add additional software into your system to track employee shift work. **What problems is 7shifts solving and how is that benefiting you?** Problems: staff scheduling with tight availability Benefits: Very user friendly for the staff that are setting the schedule with Administrative privileges. ### 32. 7Shifts Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2019 **What do you like best about 7shifts?** I like 7shifts because it is very convenient and useful. It lets me know my shifts for the week. I’m also able to give up my shift to everyone or someone specifically if I want my shift covered. I also like how you can update your availability and request time off. It also has a section that lets you know of all the employees that work at the restaurant. Navigating is very easy to do. **What do you dislike about 7shifts?** Honestly, there isn’t anything I dislike about it. It’s very helpful for me. **Recommendations to others considering 7shifts:** If you own a restaurant, I highly recommend you set this up for your employees. It is very helpful and useful. **What problems is 7shifts solving and how is that benefiting you?** I have the app downloaded so I’m able to go on my phone and see what shifts I’m working very quickly and easily. It also lets me see what other servers will be working with me. ### 33. A huge time saver, 7shifts easily helps draft schedules and track RTO and availability **Rating:** 4.5/5.0 stars **Reviewed by:** Heather M. | Co-Owner, Restaurants, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2019 **What do you like best about 7shifts?** For a reasonable price, 7shifts.com allows us a modern platform staff availability, time-off, and schedule management. **What do you dislike about 7shifts?** I don't love that 7shifts has so many paywalls. There are four levels for admins to select with a variety of features locked into those options. **What problems is 7shifts solving and how is that benefiting you?** We love that we can honor the staff by knowing that their availability, time off and schedules are well managed. We can also communicate with them easily via their in-app messaging. There are some labor management features that we don't really use but could if we find the need. ### 34. Very covenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2019 **What do you like best about 7shifts?** The comfort and user friendliness, convenience and the fact that it allows comunication with the head chef. **What do you dislike about 7shifts?** Its crashes from time to time on android and has to be relaunched to get it to work. **Recommendations to others considering 7shifts:** Makes life much easier **What problems is 7shifts solving and how is that benefiting you?** Shift swaping, off day comminication with the chef, salary calulation. ### 35. Great app, keeps things organized **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2019 **What do you like best about 7shifts?** this app is really cool. helps everyone stay organized with all our shifts in one place **What do you dislike about 7shifts?** sometimes it’s a little glitchy which isn’t fun and logs us out **What problems is 7shifts solving and how is that benefiting you?** making sure everyone knows when they’re working ### 36. Easier to use than competitors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2019 **What do you like best about 7shifts?** The ability to give up and pick up shifts within the app is great. Time off requests are right within the app as well, which makes it easy **What do you dislike about 7shifts?** I got locked out about once every two months for some reason. App would kick me out and not recognize my login **What problems is 7shifts solving and how is that benefiting you?** No issues on the user end. I loved being able to swap shifts and send messages to coworkers within the app ### 37. Shift Management made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2019 **What do you like best about 7shifts?** Easy team messaging built in. Easy to see what teams are working when. Very user friendly. Attendance flagging also easy to use. **What do you dislike about 7shifts?** Third party apps integrated without consent. Forecasting was also never quite right. **Recommendations to others considering 7shifts:** Be patient. **What problems is 7shifts solving and how is that benefiting you?** We stopped using it but we used it to schedule labor. ### 38. life saving experience **Rating:** 4.5/5.0 stars **Reviewed by:** Coralie P. | saler, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2018 **What do you like best about 7shifts?** With 7Shifts, your schedule is easily accessible. You do not have to worry about not being at work to see your schedule or forgetting because it reminds you. Also, it allows people to bit their shifts if they have a situation coming up. I like the fact that it is accessible on mobile so you don't have to necessarily be on a computer **What do you dislike about 7shifts?** I do not like the fact that it require internet at all time. It should be possible to access it without data to consult our schedule. Also, a reminder should be obliged the day you are working so you don't forget the exact time you are working. **What problems is 7shifts solving and how is that benefiting you?** time management for employee is the most important problem 7Shift solves. For managers, it's shows you who put their availabilities and if they don't, it shows to managers to ask them. Also it allows to have a global view of the schedule and what changed should me made ### 39. Best restaurant scheduler **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2019 **What do you like best about 7shifts?** It is easy for employees to use and functions well with our POS system **What do you dislike about 7shifts?** I wish we could directly import sales and labor **What problems is 7shifts solving and how is that benefiting you?** Employees love to use to from their phones ### 40. Simple and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Jayelynn W. | Store Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2018 **What do you like best about 7shifts?** Simple to use; being able to create schedule templates saves me time every week. The Manager's Log feature is also nice so that I don't have to have something separate for it. I can also send the report to my co-owners which is helpful. Enjoy that I can draft and publish the schedule from my phone when I'm on the run. When there is a change to the software I get a detailed email and usually a video as well. **What do you dislike about 7shifts?** When doing the schedule from the app, I'm not able to see if someone has time off. Sometimes the app glitches and I get multiple notifications for the same 7Shifts post and other times I don't get the notification at all. You have to ensure that the roles in your POS match the roles in Touch Bistro so that it will properly track the labor. **Recommendations to others considering 7shifts:** Simple and easy to use. Setup your integrations from the beginning to make life easier. I did the integration a year into the business and it would have been easier from the beginning. **What problems is 7shifts solving and how is that benefiting you?** Being able to integrate 7Shifts with Touch Bistro is extremely helpful. I can view labor and sales in real time, see if an employee is going into overtime, etc. Being able to simply respond to an email to approve or deny a time off request, shift grab, etc. makes it extremely easy when I'm bouncing from our Taproom to the Brewery. ### 41. 7Shifts has saved me time as a schedule manager **Rating:** 5.0/5.0 stars **Reviewed by:** Phil Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2018 **What do you like best about 7shifts?** How easy the software is to use. I have saved so much time in scheduling because this product's goal is to save time and they nailed it. **What do you dislike about 7shifts?** There have been some glitches at times but I have noticed that support is always so responsive. The glitches were fixed and if there were any new features I thought should be added they always welcome the feedback and pass it along to the decision makers. **Recommendations to others considering 7shifts:** Do the trial! You have nothing to lose. They help you get everything transferred if you are using another system. **What problems is 7shifts solving and how is that benefiting you?** Time off for employees was an issue for us and with 7shifts it is much easier to keep track of who is taking what off and how much time they have taken this year so far. The biggest benefit I have realized using 7shifts is the TIME I have saved! Using the templates, I am able to quickly drag and drop employees into shifts and automatically keep regular shifts by employees in place. ### 42. Easy transition with great benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda R. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2018 **What do you like best about 7shifts?** The ease at which the users have adapted. We switched from excel to the 7shifts app with remarkable ease and acceptance. **What do you dislike about 7shifts?** I would really like it if there was more analytical information available, i.e. how often do staff open the app, who has elected for push notifications, how many people are utilizing the app to its fullest potential. **Recommendations to others considering 7shifts:** Do it! Instead of dedicating hours each scheudle period to creating a schedule, 7Shifts allows multiple managers to input simultaneously and with better accuracy. Cutting our overall scheduling time in half, maybe less! **What problems is 7shifts solving and how is that benefiting you?** It has allowed for better accountability and a live schedule that changes as needed. In the past, on excel, those of us out of the outlets never know the changes or adaptations that were being made to the schedules after they were posted, now we do. The staff have the onus on themselves to request time, with a proper time date stamp trail to follow. ### 43. Ditch the paper and regain your time with this powerful and versatile scheduling solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Jon L. | Owner/Operator, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2018 **What do you like best about 7shifts?** Once you take the time to define your company, schedule creation is literally one click and perhaps a drag-and-drop tweak or two. 7Shifts manages employee availability, time off, shift switches, messaging - everything that used to require reams of paper, whiteboards, Post-It notes and a good memory. Employees have all of their schedule information available to them on the app, which is very intuitive and easy to use. **What do you dislike about 7shifts?** Nothing. 7Shifts fits my needs perfectly. **Recommendations to others considering 7shifts:** Initial setup took about six hours spread across three days, defining business parameters, entering the staff, defining staff roles, defining the shifts that need to be covered, developing rules regarding availability/time-off submission deadlines and shift switching. The mobile app is intuitive enough that your staff should have a short learning curve - I needed to do very little one-on-one training. Once setup was complete and the staff was familiar with the app, I ran three weekly schedules in parallel with the paper schedule, and then we switched over to 7Shifts completely. **What problems is 7shifts solving and how is that benefiting you?** Keeping track of weekly availability, time-off requests, shift switches, and inter-staff communication requires a lot of paper and a good memory. Creating the schedule on paper is time-consuming and leaves room for human error. 7Shifts automated the entire process, and reduced the time I spend managing my weekly schedule from several hours to five minutes per week. I always know who is working, and the staff has their availability and schedule at their fingertips. ### 44. Great scheduling tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2019 **What do you like best about 7shifts?** The ease of use and clear, colorful graphics. The format is user friendly. Options and drop down menus are listed at the top and sides, making it easy to find information. Additionally, the use of vivid, bright colors make this fun to work with. **What do you dislike about 7shifts?** Sometimes, tabs would be either changed around or deleted and I couldn't find options that used to be there previously. I don't know if this was a system issue or software issue, but it was frustrating and time-consuming. **What problems is 7shifts solving and how is that benefiting you?** Scheduling in a hotel can be difficult and 7 shifts restaurant scheduling made the task easier for employees to see scheduled shifts, shifts up for grabs (with co-workers phone numbers listed), shifts in a pool, and events coming up. Employees were able to handle switching shifts much easier and lighten the work load for management. ### 45. Great for scheduling, but not versatile **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2019 **What do you like best about 7shifts?** The fact that you can "offer up" shifts and add a comment is definitely the best part. It's a super convenient way to trade shifts without sending a bunch of messages or relying on the manager to find a replacement for you. It's also nice that you can see everyone/the whole schedule. **What do you dislike about 7shifts?** 7 shifts only seems to be good for that one thing - scheduling and offering up shifts. It's a little annoying that we have to download two apps (slack and 7 shifts) to communicate and schedule. It would be amazing if they were combined into one. On the other hand, if you have a group message AND a scheduling app, although 7 shifts is great, it seems like you might as well just use google calendar **What problems is 7shifts solving and how is that benefiting you?** The ability to have people offer up their shift (with a reason/comment) is the biggest thing that comes to mind in terms of solving problems. It's super convenient ### 46. Quite nice **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2019 **What do you like best about 7shifts?** Super easy to set up, very easy to navigate, easy to communicate amongst each other through the app **What do you dislike about 7shifts?** There is nothing i dislike about it. Every thing with this app has been direct and straight forward easy to use **What problems is 7shifts solving and how is that benefiting you?** Easy to have someone cover a shift, messages sent instantly, email notifications and phone alerts ### 47. Great but it needs to improve **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2018 **What do you like best about 7shifts?** I really like we have to the reach of a finger all contacts of everyone that works in the restaurant. It's great to send messages to a specific colleague, to a group or to all staff. While we don't need to have the person phone information from everyone. **What do you dislike about 7shifts?** I don't like very much the interface of how the editing of the weeks are done. It's not so easy to use. I've tried before a few times to change specific dates and I had trouble with it. **Recommendations to others considering 7shifts:** I think it's a very necessary and great tool for any restaurant **What problems is 7shifts solving and how is that benefiting you?** Communication. You can spread a message to all employees in one click. Anything that needs to be communicated can be done right away and you'll be sure each person will receive a notification on their phone that you can be sure they will see. ### 48. Pretty Great Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2019 **What do you like best about 7shifts?** I love the ability to communicate with my team, manage the schedule, and check time punches all in one olatform **What do you dislike about 7shifts?** The updates frequently have glitches that has been somewhat frustrating **What problems is 7shifts solving and how is that benefiting you?** Scheduling, communication ### 49. 7Shifts - Great for multiple companies! **Rating:** 4.5/5.0 stars **Reviewed by:** Emily N. | Director of Operations, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2018 **What do you like best about 7shifts?** The communication aspect with 7Shifts messaging has been the best part of our experience with 7Shifts! We're able to effectively communicate schedule changes, business updates and other pertinent business information across all channels (or just a few). **What do you dislike about 7shifts?** The new toggle option between companies sometimes doesn't work and I have to log out and back in. **Recommendations to others considering 7shifts:** The cost far outweighs the cost of managements time in schedule creation. **What problems is 7shifts solving and how is that benefiting you?** The main issue we're able to overcome with 7Shifts is better communication! There has been no other way to effective communicate between 100ish employees, across four companies. Another huge benefit is the availability function to manage 30 college students class schedules. We've cut our schedule creation time to 1/8 of what it used to be. ### 50. Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Jaxon B. | Crew Member, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2018 **What do you like best about 7shifts?** The easy accessibility to my schedule and predicted hours **What do you dislike about 7shifts?** Not seeing who else I work with and how supervisors can turn off the shift pool **Recommendations to others considering 7shifts:** It’s most definitely worth it **What problems is 7shifts solving and how is that benefiting you?** It helps cover shifts and it gives me extra opportunities to pick up shifts. It also helps show the expected amount of hours I work for the week. ## 7shifts Discussions - [Do you offer discounts to restaurant franchises or groups?](https://www.g2.com/discussions/do-you-offer-discounts-to-restaurant-franchises-or-groups) - 1 comment, 1 upvote - [How will you bill me?](https://www.g2.com/discussions/how-will-you-bill-me) - 1 comment, 1 upvote - [What happens at the end of the trial?](https://www.g2.com/discussions/what-happens-at-the-end-of-the-trial) - 1 comment, 1 upvote - [What form of payment do you accept?](https://www.g2.com/discussions/what-form-of-payment-do-you-accept) - 1 comment, 1 upvote - [Do I have to sign a contract?](https://www.g2.com/discussions/do-i-have-to-sign-a-contract-9c2d31e7-cfed-4248-9e89-aff43c27c793) - 1 comment, 1 upvote - [View 7shifts pricing details and edition comparison](https://www.g2.com/products/7shifts/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+23%3A24%3A17+-0500&secure%5Bsession_id%5D=566781c4-6a33-4f9f-af59-e970fc8fee96&secure%5Btoken%5D=a023d8af123a6ca87db0d777644edb51c8b8f6382ae47cd8bb78fc95121cd176&format=llm_user) ## 7shifts Integrations - [Gusto](https://www.g2.com/products/gusto/reviews) - [Toast](https://www.g2.com/products/toast/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) ## 7shifts Features **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Platform Basics** - Interoperability - Performance - Reporting **Platform Basics** - Reporting - Interoperability **Platform Basics** - Reporting - Dashboard - Performance **Employee Management** - Shift Tracking - Employee Profiles - Employee Segmenting **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform Data** - Dashboard - Alerts and Notifications **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **Platform Content** - Automation - File Sharing - Content Library **Tip Management** - Tipout Rules - Payment Tracking - PCI Compliance - Automated Payout **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Platform Additional Functionality** - Cloud - Mobility - Messaging **Front of Office** - POS - Table Management - Kitchen Ticketing - Reservations **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Portal **Platform** - Reporting - POS Integration - Encryption **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Restaurant Scheduling** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Generative AI** - AI Text Summarization - AI Text-to-Speech ## Top 7shifts Alternatives - [Homebase](https://www.g2.com/products/homebase/reviews) - 4.6/5.0 (541 reviews) - [Push Operations](https://www.g2.com/products/push-operations/reviews) - 4.4/5.0 (155 reviews) - [HotSchedules](https://www.g2.com/products/hotschedules/reviews) - 4.3/5.0 (102 reviews)