Webcasting Software

While Google Meet offers so many features but I find that there's a lack of some advanced features like virtual background.

Also, you can only schedule and join the meeting if you have a decent internet connection which might not be possible for everyone and everywhere. Review collected by and hosted on G2.com.

You can schedule and join meetings with people sitting in any location of the world, making it a seamless way of communication. Google meet also provides high audio and video quality.

This has significantly helped me in increasing my productivity, allowing for smooth and user friendly experience in the meetings regardless of the location. Review collected by and hosted on G2.com.

I can't invite more than 5 users from other Google Workspace in a month to collaborate. Don'tknow if this is a feature limit for my pricing tier but this restricts collaboration to a certain extent. I'm searching for a workaround in the meantime. Review collected by and hosted on G2.com.

It's worth investing in the product. Review collected by and hosted on G2.com.

The biggest benefit is collaboration. I don't have to manage multiple emails to invite and share my work with my clients. Plus it is really affordable for me for my requirements. Review collected by and hosted on G2.com.

as so far now, I don't dislike anything about it. Or I can say , as far as I have used the features of this app, I didn't find anything to dislike about it. Review collected by and hosted on G2.com.

It is so wonderful that my studies during Covid -19 were going in the faith of this app. even today , from video meetings to collaboration, the only app I think about is this. Review collected by and hosted on G2.com.

Downsides:

1. Settings can be very complicated to deal with sometimes, have to contantly check FAQs or chatgpt Eg: Chaning profile name is a not so easy process, you'd have to find the right tab and then it doesnt happen there,it takes you to its webpage you make and save the changes there. But then again the changes are not reflected in the desktop app. You'll have to relaunch and sometimes even thatdoesn't work, so you'll have to re-install zoom

2. Has a restriction of 40-minutes free meeting with only 100 participants, formore you've to pay

3. Screensharing, hosting and control can be abit complicated Review collected by and hosted on G2.com.

Undoubtedly. it is a great collaborative tool allowing people to work together in an detailed way together. Once you get used to it it is quite user-friendly. But to really use the features upto its limit one has to be very well versed with zoom. Review collected by and hosted on G2.com.

As i use this product on daily basis, the main i faced in using this that its interface is quite complex for the first time due its vast features. Though it states its wide integration capabilities with other applications however its integration with other applications can only be scaled to which the application can support. Review collected by and hosted on G2.com.

Webex is fairly a useful product in solving a lot problems like scheduling a instant meetings, seamless collaboration between the colleagues to share data, timeless integration with applications proves useful for handling day to day businees problems. Review collected by and hosted on G2.com.

It feels quite outdated and slow compared to modern apps , and also with poor internet the call 's lag and drop which is quite bad.

It requires very high data usage and is not ideal for the ones who dont have wifi connection and for the ones who have limited data plans. Review collected by and hosted on G2.com.

Skype is solving the barrier of language and distance it gives acess to have a free video confrencing with people across the world . Its features like screensharing makes learing and work more effecient. It breaks down the big problem of language barrier by live video calling with translation which makes the conversation easier.

It benefits me as it helps me to stay connected with my friends , family and colleagues anywhere and it gives me free acess to have international calls and it is also very secure with end to end encryption. Review collected by and hosted on G2.com.

What I Dislike About OpenPhone:

When I click on an image I sent to a client, it doesn’t always open the correct image.

When a call is forwarded to my personal cell, there’s no clear indication that it’s coming from OpenPhone.

Customer service response time is slow, which can be frustrating when issues arise—though, fortunately, there aren’t many.

I find integrations and webhooks unclear and don’t know how to use them effectively.

The "Change Greeting" feature feels outdated and could use a refresh.

For menu options, it would be helpful if OpenPhone indicated which option the client selected, so we can better understand their needs.

I wish my team members could see the contact names I've saved—right now, I can see them on my end, but they cannot on theirs. Review collected by and hosted on G2.com.

OpenPhone helps streamline team communication and client interactions, making it easier to manage business calls and messages in one place. As a business owner, I need a user-friendly and modern system that allows my team to communicate effectively without technical barriers.

Some key benefits include:

Efficient call and messaging management – I can quickly input a phone number, create a conversation, and add notes to track client interactions.

Collaboration across my team – My team can easily access conversations, making it simple to stay aligned on client communications.

Ease of use – The platform is intuitive, and the settings are easy to navigate, reducing time spent troubleshooting or training my team.

Snippets and automation – The snippets feature saves time by allowing quick responses, improving efficiency when handling multiple clients.

Monthly review insights – OpenPhone provides usage data and insights, helping me track business activity and improve operations.

Overall, OpenPhone helps me stay organized, improve team collaboration, and provide a seamless experience for my clients, making it an essential tool for my business. 🚀 Review collected by and hosted on G2.com.

1. All the features can be overwhelming to newcomers, requiring an initial learning curve.

2. With so many channels and chats, you can get lost while searching for any specific information.

3. I feel the pricing can be made a bit more competitive to make it more appealing for small organizations. Review collected by and hosted on G2.com.

1. We have to create multiple working groups to focus on various initiatives and workflows. Slacks helps solve this purpose with ease.

2. Since we are a completely remote company, the features of slack including huddle and native Zoom support allows the team to stay in sync.

3. With the list building feature we can keep track of all the latest updates for the monthly townhall.

4. The Jira and Confluence integration allows to keep track of all the project updates including ticket status, natively from Slack.

5. Slack allows us to track data from deleted and archived data sources as well. Review collected by and hosted on G2.com.

I have yet to run across anything negative. Review collected by and hosted on G2.com.

Nextiva is our solution to our continued issues (for an entire year) with our fiber optic phone provider. After four (2+ hours each) tech support sessions with our fiber optic phone provider and our clients would still get no ring/no connection/no way to leave a voicemail, we finally turned to Nextiva to solve our problems. Review collected by and hosted on G2.com.

It seems a bit outdated compared to other platforms, as the user interface lacks modernity and intuition. Sometimes you may think you’re using a tool from the last decade. Another detail is the quality of the video is decent, but not excellent; for me, it is no problem. Review collected by and hosted on G2.com.

After a while, we started using GoTo Meeting for all our regular meetings. Internal meetings, off-site meetings and presentations to clients are among the many uses we give it. Thanks to the reliability of the platform, we were able to avoid those embarrassing cases where cuts or technical problems occurred. Since we could now meet when it was convenient for all of us without having to worry about any technical problems, our workflow improved a lot. We found that other solutions offered more attractive features for larger meetings or virtual events. We continue to prefer this tool for our daily needs. It was a brilliant decision that saved our team from certain doom on multiple occasions. Review collected by and hosted on G2.com.

Webex calling is still lacking some useful features as compared with CUCM/CUC including Unified Messaging, ability to see call status of shared lines in the Webex App and a few others. Review collected by and hosted on G2.com.

Webex Calling is solving the challenges of adhering to a cloud-first strategy for many organizations as well as ease of management/operations. The solution, overall, has a lower TCO when compared to premises when factoring in the skillset required to maintain the solution. Webex calling keeps my organization and my clients from having to maintain hardware in addition to software. With Webex Calling, I don't even nee to maintain the software as that is done on my behalf by Cisco. It allows me to have my staff, and the staff of my clients, to focus on more strategic projects and not have to spend as much time managing the collaboration solution. Review collected by and hosted on G2.com.

More of a nitpick, really, but I hope there's a more pared-down version of the product. We're basically just looking for a phone and SMS app for our client success team, so we don't really have a need for the other features.

Also, we couldn't use the office number to register a WhatsApp Business account. We would have loved to use the same number across all our comms channels so we won't need to expose our team members' personal information. Review collected by and hosted on G2.com.

We needed a simple, affordable, tech newbie-friendly calling solution to reach our Australian clientbase without worrying about expiring credits, maintaining a plan AND a calling credit, or setting up complicated phone systems for our remote team members scattered across the continent. Review collected by and hosted on G2.com.

I have 4 retail stores and the phones in 1 store quit working. I emailed GOTO to get "REPLACEMENT" NOT ADD ON phones. I called the cusotmer support team to get them installed. After 5+ hours the GOTO representative said everything was fixed. It was almost closing time for the store. I received a complaint from Corporate stating the phones were not working. Accutally it was ringing at one of my other stores. I then check all the stores and 3 of the 4 stores phone were routed to the wrong store. I called back the next day to customer service and after another 4 hours of my and my employees time at each store GOTO got it corrected. Then I received my CC bill where I pay my reoccuring payment each month and it went up nearly 100.00. I authorized no changes to my bill. There shoul d be no change to my bill for replacing exsiting phones. I was also told I would receive a credit for my and my employeess time lost for GOTO installing the phone wrong. I have now emailed and called multiple times and no one can or will help. GOTO representatives only say they have forwarded to Finance which you can not speak with. I have everything in email so I will be turning this over to an attorney. DO NOT DO BUSSINESS WITH THIS COMPANY. YOU WILL REGRET IT. Review collected by and hosted on G2.com.

I have billing problem and they have done nothing to reslove. Review collected by and hosted on G2.com.

We have been using TeleCMI for past 5 years but still no dislike. The System is running smooth. Review collected by and hosted on G2.com.

It helps to manage all the call details directly from the CRM. It benefiting us to have a disposition and have remarks at one place Review collected by and hosted on G2.com.

The system is incredibly complex, UIs are almost intentionally hard to understand and are almost never updated. Everything looks like it was built in the 90s because it probably was. Getting service and support on anything in the system is just as painful as getting support from Cisco on anything else.

They make you jump through hoop after hoop regarding service agreements, licensing, user assignments and access. You'd think you were trying to break into Fort Knox every time you need help with something. This also seems intentional, you don't have to pay your support team as much when customers will just give up and workaround the problem rather than try to get help from you. Review collected by and hosted on G2.com.

It allows you to make phone calls. Whoop dee doo. For the price Cisco charges you would think it would do a heck of a lot more than that. Review collected by and hosted on G2.com.

There was no downside really - the only thing for me was trying to understand the difference between the free version and the paid version when it came to how many attendees you can have per cost. Review collected by and hosted on G2.com.

ease of use, cost-effective and great quality platform Review collected by and hosted on G2.com.

Only one thing:

I do have occasional technical hiccups where my external USB-C-powered microphone is not working. This can be quite annoying. But unplugging it from my USB-C port does the job and then the internal MacBook Air microphone will have to do the job, which works. Review collected by and hosted on G2.com.

Gather solves the problem of allowing me to work fully remotely anywhere in the world while connecting me to my team mates and feel actually really connected, as a human person, as a creative spirit, and as a professional. Review collected by and hosted on G2.com.

So far, I have no dislikes about NUACOM. The onboarding process was straightforward, the support team has been incredibly helpful, and the app is intuitive and easy to use. It’s early days for us, but everything has been running smoothly, and the service has met all our expectations. Review collected by and hosted on G2.com.

NUACOM is helping us streamline our communication processes by providing a reliable and easy-to-use softphone solution. It enables us to manage our incoming calls more efficiently, ensuring calls are handled professionally and without delays. The app's simplicity and reliability have been a great benefit in improving our responsiveness to calls. Review collected by and hosted on G2.com.

Difficult to find my missed calls, can't rename my contacts, can see different stats of my team Review collected by and hosted on G2.com.

All my team can easily use 3CX and interact or transfer the call Review collected by and hosted on G2.com.

I was a little surprised they use a third part for texting capabilities, as our previous company had it built in. It is understandable and it was fairly seamless (just a little time consuming) to apply for the process. But I don't blame Lorena's Team for any of that. Review collected by and hosted on G2.com.

The feature that I love the most is our ability to set up our own auto-attendant feature. Depending on the type and date, we are able to have different auto-attendant announcements to maintain our customers updates. And I love the call quality. No droppsed calls like the previous

service provider! Review collected by and hosted on G2.com.