Web Analytics Software

It can be complex for new users due to the numerous features.

Features like sales reports available in Universal Analytics are not present in GA4.

Advanced customization requires technical skills. Review collected by and hosted on G2.com.

Google Analytics solves the problem of tracking and understanding user behavior on websites. It benefits me by providing detailed insights into how visitors interact with my site, which traffic sources bring in the most visitors, and which content has the greatest impact. This information allows me to optimize my content, improve user experience, and increase conversion rates, supporting my data-driven strategic decisions and enhancing the effectiveness of my marketing campaigns. Review collected by and hosted on G2.com.

The system can be slow at times and you cant find sessions that are older than a year. Furthermore, as much as i like the recorded sessions, sometimes it feels like the sessions are cut short or it does not fully show their entire session. This makes judging, analysing and concluding a bit more difficult in certain circumstances. Review collected by and hosted on G2.com.

Like stated above, its focused on seeing if people actually use certain functions we implemented in our website. Judging on this, we can actually change the webpages to make sure the customer journey proceeds like we intended to. Review collected by and hosted on G2.com.

As for the aspects I didn’t quite like or missed:

I would like the duration of the user session to be customizable. Specifically, I am currently working with an internal company product that users might leave open for weeks. They often switch tabs and return later to resume their work. At the moment, sessions are limited to 30 minutes, which is inconvenient if a user steps away. If I could define a session as lasting 1–2 days (with 80% of the time being inactive and not tracked), it would make managing sessions much easier!

It’s not entirely clear to me what differentiates the Pro plan from the Team plan, or what "Core LogRocket Features" are. I would appreciate more detailed descriptions with screenshots or links, explaining what we gain or lose with each plan.

It would be helpful to have not only filtering by user but also the ability to access their individual profile card to view detailed information about them and their sessions (ideally merged into one session). Review collected by and hosted on G2.com.

The main problem LogRocket solves is enabling session review and debugging in production without involving the user directly. Review collected by and hosted on G2.com.

Before there was an easy way to see where a user was looking at the page from. I would go under screen recordings, then there was a button to see information on the user and where they were accessing from. I found a different unique menu that shows me a globe, cities, and regions from where people are accessing, but it's hard to decifer the information and it's less clear. I'm not really a technical person, so I feel like I have to learn a lot more before I can understand the data and that kind of frustrates me. Maybe posthog does have all of the same features, and it's possible it's primarily my fault as someone that doesn't understand it's capabilities, but I just wish it was easier to understand. Review collected by and hosted on G2.com.

I want to see if people are going to my website! Review collected by and hosted on G2.com.

1. Don't give us option to upload csv and analyse - Looker always needs a dialect.

2. Can't fully establish row level and column level security - You can hide columns but you can't hide rows. Also, if it is a PHI data and you need to have limited access you can't to it easily. You have to do a lot to cater this.

3. Needs hands-on before working - Since looker is based on Lookml ,which is similar to SQL but one can't start at its own withou having some guidance. Review collected by and hosted on G2.com.

1.Looker is making things dynamic for me. Schedules are running at its own since past 3 years and it is running good.

2. We have made very data-intensive and calculation-heavy visuals easily in looker with the help of persistent derive tables.

3. We are currently handling more than 6 clients in looker using the security feature. Review collected by and hosted on G2.com.

I don't have anything at the moment. They keep adding grat features. Review collected by and hosted on G2.com.

I've found Delve.ai an invaluable part of my tech stack for business strategy and growth. I speak to and train business owners all over the world, and I often refer to Delve.ai as a tool all business owners should be using in a digital-first world. For my organization and my clients and community members, it helps us understand our historical data and turns that data into visual pictures we can then act on. Another exciting feature is, since we are a B2B business, it let's know who the leads are that are visiting our site and classifies those leads as potential business clients, partners/competitors, government and educational organizations and more. This has helped us innovate and create new services that are more relevant based on the visitors to our site. We love Delve.ai. I recommend it highly. Review collected by and hosted on G2.com.

I **HATE** the dact that it splits Advertising / Social Media / Trends into separate, paid-for entities (where they dig the arm in too, especially with Social), that you only find out are separate when you sign up, quickly inflating the monthly bill for the software. It's then hard to Cancel those extras (Adobe-style hoop jumping!) where you've got to manually contact Support@ to kill the feature on the account. Just irks me so much. Review collected by and hosted on G2.com.

Position tracking and where our Competitors are would be my main one. Review collected by and hosted on G2.com.

I feel that there are areas where I could improve even more. For example, sometimes the interface could be more intuitive for new users, and certain integrations could be optimized to work faster. These small adjustments would make the experience with the tool even smoother and more efficient. Review collected by and hosted on G2.com.

It helps me centralize and automate the collection of key information from platforms I use daily, such as Google Ads, Facebook, and Analytics, which significantly reduces the time I spend on manual tasks. Review collected by and hosted on G2.com.

the lack of chart differences available to users, and that we can't rename data within a particular event happening. At the moment, backdated abbreviated datapoints are only understandable for my manager and I only. Review collected by and hosted on G2.com.

We have found flows where users get stuck in performing particular actions and failing, resulting in drop offs. Thanks to the realtime function of session replay, we have been able to spot issues immediately, and also resolving issues which we could not reproduce on our end. The dev tools in the session replay allow us to monitor certain errors that arise on the fly as well. This will have a tremendous benefit in helping us help users complete their journeys successfully. Review collected by and hosted on G2.com.

There appears to be a gap in e-commerce tracking capabilities within microanalytics. It gives fundamental traffic analytics but lacks elaborate conversion metrics and contrast measurements for user behavior inside the cart. Review collected by and hosted on G2.com.

Microanalytics have been useful for obtaining simple web traffic data without disturbing users’ privacy at all. It is simple to deploy and use and the GDPR compliance means I am not on the wrong side of the law. Review collected by and hosted on G2.com.

I don't really have any issues with Usermaven. There are features that I haven't configured but that is mainly due to me not digging into the documentation and learning what I can do. So if anything, I would say it's so robust, I'm not reaping the benefits of everything yet. Review collected by and hosted on G2.com.

I wasn't happy with the path and complexity of GA and was using a simpler tool, Clicky. Usermaven provided both ease of use and lots of features. Important to me was the product analytics piece as we are looking to launch a SaaS app. For the cost, Usermaven combined both well. Review collected by and hosted on G2.com.

I have used other tracking platform like trackier, offer18 etc but compate to this Affise is most trusted service provider and also it's ease of use. This gives a upper hand to Affise compate to others. So based on this there is nothing that I can dislike about affise. Review collected by and hosted on G2.com.

We can track most of the activities like CR, Conversions and revenue earning. Also, we have automation tools that make work very easy. Also any problems with tracking we can solve by taking help of affise support. From stats section you can get the detailed reasons for declining of conversion or if clicks are going into trafficback that also you can track. Review collected by and hosted on G2.com.

One downside is the challenge with survey data extraction—currently, Pendo’s export options can be limited, making it difficult to retrieve survey responses in a format suitable for detailed external analysis. Integration of API keys for our data extraction process within Pendo has not been implemented, however, I think this would help to improve the experience. Additionally, Pendo doesn’t capture metadata at the precise moment a survey is taken, which can lead to inconsistencies in tracking user context and make it harder to align feedback with specific behaviors or segments.

Another drawback is the lack of customization within individual NPS and guide reporting columns, restricting our ability to tailor reports to specific needs or group insights in meaningful ways.

Additionally, implementing tags is very manual and has been an extensive process for our team to complete. If tagless data collection or automated tagging was enabled, this would save so much time. These limitations can require additional manual work to fill in gaps, reducing the overall efficiency of Pendo’s reporting capabilities. Review collected by and hosted on G2.com.

Pendo is helping us understand user behavior to enable data-driven decisions to improve our user experience within our products. We are also using Pendo to collect and manage feedback which allows us to streamline the collection of data and centralize and align cross-departmental teams with that data. Although I'm not working in this area, our company also uses Pendo to improve onboarding processes and feature adoption within our products using tool tips and guides to help increase time-to-value for our users. Review collected by and hosted on G2.com.

Not really a downside, but I think I would use the dashboards more if I could customise the widgets like you can on Looker Studio. Review collected by and hosted on G2.com.

For us, its proving to be really helpful with our Accessibility improvements. It gives me actionable insights and allows me to demonstrate progress to my stakeholders, on top of the more day-to-day issues like broken link, spellings, etc. Reading age is a big one for us too. Review collected by and hosted on G2.com.

The GA4 integration auto connects (seemingly based on the script present on the website), which can be an issue for cases where sites use multiple GA4 scripts. Review collected by and hosted on G2.com.

Our company developed a leasing widget for multifamily industry, we are trying to gain visual insights to how users interact with it. Review collected by and hosted on G2.com.

User interface feels icky sometimes and needs improvement. Review collected by and hosted on G2.com.

I am benefitted by the part that it provides realtime website analytics and helpful in tracking active and passive users. Review collected by and hosted on G2.com.

Nothing really. Some channels have taken a while to onboard but that's to be expected. Review collected by and hosted on G2.com.

Fospha gives us true attribution across all of our paid channels - Meta, Snap, TikTok, Affiliates, CRM, SMS etc. Review collected by and hosted on G2.com.

While Plerdy is highly effective, some of the advanced features can have a bit of a learning curve for new users. A more extensive set of tutorials or walkthroughs would help speed up the onboarding process. Review collected by and hosted on G2.com.

Plerdy has helped us identify critical UX and SEO issues, enabling us to address them quickly. For instance, we discovered underperforming pages and adjusted their structure and content, which has significantly boosted our website’s conversion rates. The platform has also streamlined our workflow by integrating multiple tools into one comprehensive solution. Review collected by and hosted on G2.com.

What I disliked originally about LeadLander was the fact that I had trouble synthesizing and analyzing the data within our reports in order to make it relevant to my patch. I got on with our AM, Ahmed E., and he helped me create reports and showed me how to best navigate the data to find value. He was absoutely fantastic. Sales reps are often impatient and love to talk over folks; which makes me at best self aware and Ahmed was perfectly patient and got me to the data I needed in short order. He also helped me save some searches and watch/track certain key prospects. Now what I disliked is moot. Thanks Ahmed. Review collected by and hosted on G2.com.

They're helping me find the data that is relevant to my accounts and my territory. I can quickly drill down on our daily/weekly/monthly/yearly reports on web traffic and find the data that is key to my patch and not the entire company. Review collected by and hosted on G2.com.

Really wish they could tie in Pinterest and LinkedIn! Review collected by and hosted on G2.com.

Helping us find our target markets and reach our audience with ease. Review collected by and hosted on G2.com.