Social Selling Software

Honestly, the only thing I dislike is the fact that you can't have two people logged into the same account at once. Review collected by and hosted on G2.com.

I manage accounts for 10 different car dealerships, so Sprouts organizational capabilities go a very long way in helping me schedule, analyze and post content across all the stores. Sprout's reporting also provides much more detail than the native reporting from the platform, allowing me to analyze my strategy in greater detail. Review collected by and hosted on G2.com.

I don't like the task portion of Hubspot. It is where I do the most of my work but I feel like it is very limited compared to the other parts fo hubspot. For eaxmple when I'm searching for companies and contacts I can't filter based on task title. I think that is weird. I should be able to do that. Review collected by and hosted on G2.com.

Hubspot is what allows me to very easily contact all my contacts within days who are all over the country. Instead of having to scower the web for phone numbers it allows me to have it all centralized within one platform for my ease. It also allows me to track all my deals making sure I'm staying up to date which each and every one of them. Review collected by and hosted on G2.com.

I haven't found any downsides as such, instead, I would like to say since I use this daily with ease, the downtime is negligible, and it is easy to implement as well.

Customer support is also reactive and resolves queries immediately. Review collected by and hosted on G2.com.

Salesforce Sales Cloud addresses key challenges by centralizing customer data, enhancing lead management, and improving sales forecasting. It helps us as it automates repetitive tasks, providing a 360-degree customer view, and facilitates team collaboration. Integration with other tools ensures seamless information flow, while robust analytics help set realistic targets and make informed decisions. Overall, Salesforce Sales Cloud streamlines sales processes, boosts efficiency, and enhances customer relationships, ultimately driving revenue growth. Review collected by and hosted on G2.com.

The social media module is a great idea, but it's not developed enough, so it can't yet replace a real social media scheduler tool. The concept of "marketing contacts" also makes it much harder to manage than before. It should at least come with pre-made workflows that are easy to customize for who should be a marketing contact or not. The email templates also have limited features. Review collected by and hosted on G2.com.

Consolidating everything in one place is amazing. Having your data right where you take marketing actions makes it really easy to segment who to target, and then report on results. Review collected by and hosted on G2.com.

I find SOCi to be a bit rigid in its functionality. It doesn’t offer the flexibility I need to manage social media effectively. Some features feel limiting, and I often find myself wishing for more robust capabilities. It also seems to lack certain key tools that would enhance its usability and make it more effective for day-to-day management. Review collected by and hosted on G2.com.

SOCi helps me manage both social media and local listings across multiple locations in one centralized platform. This saves me time by streamlining the scheduling and posting process, ensuring consistency across channels. The analytics are also helpful for understanding performance and making data-driven decisions, which allows me to focus on higher-level strategies instead of being bogged down by repetitive tasks. Review collected by and hosted on G2.com.

They have constantly changed their UX, names of what things within the system are called, where things are kept, and how things work. I will log in one week, create directions for my team in how to use the platform and the following week everything is different. And, when they change something, inevitably something is broken. It feels like someone in the company loves tweaking the main design constantly- but it keeps breaking small stuff in the system. And, many of the UX updates don't improve the system, they just make things more confusing and difficult to find/use.

For example, they have things called workspaces and team spaces. But, we were paying for "seats" and "social accounts". I kept asking them to explain what a "seat" is vs. a "teamspace", and they couldn't really answer and made it seem like I was dumb for asking. I tried to explain that they constantly were changing what things were called and how things were billed- but they made it seem like I was the idiot.

In the end, I really feel like they changed the terms of our yearly agreement. I wanted a large number of accounts available with a certain number of social accounts available for each account (teamspace). That was our agreement. But, then they changed things and moved to this "seat" concept and somehow I suddenly had way less access that I signed up for.

Is this a robust system- yes. But, watch out- they may continue to change your terms, change what things are called, and constantly tweak the UX. Review collected by and hosted on G2.com.

We signed up for Simplified because it offered a robust social media management platform at an affordable price. We were able to manage our social media for many of our users. Review collected by and hosted on G2.com.

The one downside I have found with Hootsuite is the incompataibilty to post Facebook stories. This si the only catergory I have to go and use the Meta for. Review collected by and hosted on G2.com.

Hootsuite allows me to have a one stop shop for all things social media, I can stay in the software for, Planning, copywriting, seo, anyaltics and inbox managment. Review collected by and hosted on G2.com.

More visibility on the leads from the tasks pannel, directly from the inbox, would an amazing improvement. Even better if it allows us to filter/order, so we can give priority to some tasks over others without having to enter the lead itself. Review collected by and hosted on G2.com.

As per the previous summary, the level of support has been key. Review collected by and hosted on G2.com.

Well some of the things I really just dislike or the brand can work on is lack of transparency it will be always my main concern while discussing the dislike concerns and transparent regarding sponsorship content is closure or the nature of influencer brand partnership can lead to destruct among users Review collected by and hosted on G2.com.

Afluencer is solving the problem of connecting business with influencer more efficiently within influence a market so it's like I don't have to run behind the businesses I can find a particular business who want to collaborate me with me who wants to work with me as it is faciliating collaboration and ensuring compilance Review collected by and hosted on G2.com.

The CrmOne software is easy to use and works really well for small to medium-sized teams who need a centralized platform to manage customer data. While the interface could be a little more intuitive, once you get the hang of it, navigating the system becomes much easier. The features of system are flawless. Review collected by and hosted on G2.com.

For companies dealing with multi-step sales processes, keeping track of tasks, stages, and timelines becomes chaotic without the organizational capabilities of a Crm Software. Review collected by and hosted on G2.com.

In the beginning I had a problem logging into Facebook to link all the accounts. But the second time I created a new group and the problem was solved. Review collected by and hosted on G2.com.

One of the features is AI can be used to quickly rewrite posts to fit different styles, whether it's an informative post or an engaging one. I really like that the app has combined convenience and speed for publishing and writing posts. Review collected by and hosted on G2.com.

I think where they are weakest is in sales/clients followup tools. Managing Deals and activities with contacts (making calls, sending emails, etc) is quite cumbersome and it is difficult to have good visibility of what is going on.

I also think the way of handling Contact Lists / unsuscribes is not optimal, and that the Automations lack some basic functionalities (e.g. updating contact/deal information with dynamic values). Review collected by and hosted on G2.com.

We handle most of the contact with clients and leads through it. Being able to do it all we need from prospectir to clients follow up from a single tool is really confortable. Review collected by and hosted on G2.com.

Sometimes the loading time is a bit slow, especially when switching between features. Also, adding some more advanced analytics and reporting tools would be great for better tracking performance. But overall, it’s still a great tool! Review collected by and hosted on G2.com.

Zoho Social has simplified our social media management by bringing all platforms into one dashboard. It saves us time by allowing us to schedule posts in advance and provides insights to track what works best. This helps us focus on improving our content and connecting with our audience more effectively. It’s also cost-effective, which is perfect for our small business. Review collected by and hosted on G2.com.

Unfortunately, the rates offered to me for the deliverables was significantly lower than my usual rates for such content and collaborations. Due to the time, effort and expenses that go into my business, this makes it difficult to create content sustainably. However, I am still open to future opportunities as I appreciate the communication and effort. Review collected by and hosted on G2.com.

inBeat plays a valuable role in connecting the right brands with the right creators, acting as a "middleman" between them. As a content creator, this is very helpful to me as I can spend less time pitching to brands and focus on what I do best--creating content! Review collected by and hosted on G2.com.

Sometimes, the customer support team seems less trained and cannot understand the query in detail. Review collected by and hosted on G2.com.

Zoho CRM is a tool to monitor all your Sales team and inside sales team performance at one place. For any organisation its essential to store all kind of leads at one place, bifercate these leads into different categories like lead lost, future reach out, not product fit or many more. Zoho CRM not only helps in doing it but also help in running email campaign for right fit leads to nurture to boost sales.

We are here also able to track all sales numbers, month on month basis or quarter on quarter basis and understand which source of leads is giving more business like is it networking, is it referral or is it inbound. This all is only able to possible with the help of ZOHO CRM and its integration with hubspot sales hub. Review collected by and hosted on G2.com.

For smaller companies it can be a large investment. Whether you're a very small business to a larger business, the scale of pricing doesn't vary much. Review collected by and hosted on G2.com.

Birdeye can help improve the strength and consistency of your online presence on the web. They have dozens of sites that they monitor and work to ensure your listing is consistent across the board (the web). They also have a platform which makes it convenient to solicit reviews to help improve online reputation. They also have a great social feature that allows for easy and seamless posting on social media platforms. They offer messaging as well, so that you can send text messages to your customers from your business phone number and receive them all in one place. Review collected by and hosted on G2.com.

I wish there was a way to select a target audience for Instagram. It would be good if images auto-published for stories as well as videos Review collected by and hosted on G2.com.

Bulk scheduling of social media posts were a huge problem for me when I was using another scheduling tool - I could only schedule 21 days ahead! Now I can schedule things throughout the year, meaning I can schedule all my promotional posts at once. Review collected by and hosted on G2.com.

Ocasionalmente, presenta errores de interfaz, como ítems que no aparecen en pantalla y hay que refrescar para que vuelvan a la normalidad.

Por otro lado, el buscador es muy poco intuitivo y muchas veces muestra algo muy diferente a lo que se está buscando.

Aún así, los beneficios superan ampliamente a estos problemas, que son sólo ocasionales. Review collected by and hosted on G2.com.

ClickUp es la manera en que puedo estar seguro de que no voy a olvidar ninguna tarea diaria, ni que voy a perder de vista ninguna información importante relacionada a un cliente debido a que centralizo toda la información allí para cuando la necesito. Review collected by and hosted on G2.com.

Occasional algorithm changes can impact reach unpredictably, and the ad review process can sometimes take longer than expected. Review collected by and hosted on G2.com.

Facebook helps solve the challenge of reaching and engaging a specific target audience efficiently. It provides powerful tools for creating and managing ad campaigns, analyzing performance metrics, and fostering brand visibility. This results in increased brand awareness, lead generation, and higher conversion rates. Review collected by and hosted on G2.com.

I have not come across many things yet that I don't like.

There are a couple of suggestion / feature requests I have mentioned and hopefully they get thought about just to make the customer journey a little easier.

One thing that has niggled me a little is the Files, when you link emails up to Capsule and you have a logo on the emails, its saving those as files. So I have had to add in email signatures that have to logo and don't look at good as they would when getting sent from Outlook. Review collected by and hosted on G2.com.

Holding customer information, their projects, correspendance between us and customer

Opportunties in sales

Recording leaving customers

Wehad to use a few different platforms before so this keeps it all in one place Review collected by and hosted on G2.com.