Server Management Software

With our current plan, our session replay recordings are available for one month unless they were played back. It would be great to have access to recordings for the past year regardless if they were played back or not. Review collected by and hosted on G2.com.

It allows us to easily find session replays to diagnose issues reported to support. It streamlines a lot of communication back and forth with the reporter. Review collected by and hosted on G2.com.

There are some features within the remote access tool that are missing compared to what we had before with ScreenConnect, however we have reviewed the roadmap and they are upcoming. Review collected by and hosted on G2.com.

We needed an RMM application that was fast, efficient and easy to use, along with features such as reporting and monitoring. NinjaOne offers it all. Review collected by and hosted on G2.com.

While Atera offers a robust set of features, the reporting tools could be more customizable to meet specific business needs. Additionally, while customer support is responsive and helpful, implementing new feature requests or updates can take longer than anticipated. Lastly, the platform would benefit from more granular controls in workflow customization to cater to complex environments. Review collected by and hosted on G2.com.

Atera helps us manage and monitor our clients' IT environments seamlessly, addressing issues before they become critical. The RMM capabilities ensure real-time device monitoring and proactive alerts, significantly reducing downtime. The automation of ticketing and troubleshooting has saved us countless hours, improving both response times and client satisfaction. Additionally, Atera's flat-rate pricing allows us to scale our services without worrying about unpredictable costs, making it an invaluable tool for our growing business.

The integration of PSA features has streamlined our billing and reporting processes, ensuring transparency and efficiency when managing client accounts. Overall, Atera has improved our operational workflows, enhanced customer relationships, and allowed us to focus on delivering top-tier IT services. Review collected by and hosted on G2.com.

The pricing can be on the higher side for smaller organizations, especially when considering advanced features and scalability. The licensing model can also be a bit confusing. Review collected by and hosted on G2.com.

Problem Solved: Managing multiple devices across a network can be time-consuming and inefficient, especially when systems are spread across various locations or platforms.

Benefit: Endpoint Central provides a centralized platform for managing all endpoints—desktops, laptops, and mobile devices—remotely. This greatly reduces the need for manual intervention and simplifies device management, saving time and improving efficiency.

Problem Solved: Keeping all systems up-to-date with the latest security patches and software updates is a constant challenge. Missed patches can expose devices to security vulnerabilities.

Benefit: Endpoint Central automates the patch management process, ensuring that devices are consistently up-to-date with minimal effort from IT staff. This boosts security by reducing the risk of unpatched vulnerabilities and improves compliance with industry standards. Review collected by and hosted on G2.com.

I feel like complex workflow automation like assigning a task to next user based on the bandwidth is not possible. This is dine manually by verifying the scope of each user on the board. Also, mobile app does not support all the desktop features. Review collected by and hosted on G2.com.

We use freshservice for tracking our project management. Stories creation and tasks for access requests are all created under the project board and tarcked based on the user including the story points. We integrated Freshservice with slack and outlook so whenever there is an update on the ticket all the watchers and assigned users will be notified directly thru slack and outlook. The tool is pretty self explanatory and easy to navigate even for a first time user. Review collected by and hosted on G2.com.

Not able to put multiple servers in maintenance mode at one time Review collected by and hosted on G2.com.

SquaredUp makes server mangement extremly easy. I am able to give our SOC insight to the servers, also able to give insight to our Operations Center with squared up Dashboards. Review collected by and hosted on G2.com.

I cannot complain about AppSignal, possibly the problem is with us that we still need to add more integrations, for example with error reporting. Review collected by and hosted on G2.com.

Performance monitoring and log analysys Review collected by and hosted on G2.com.

There isn't much to dislike about Turbo360.Turbo360 delivers outstanding insights its extensive feature set may seem a bit overwhelming at the outset. Its capabilities become invaluable when you will be more familiar with this platform. Review collected by and hosted on G2.com.

At this point it is addressing so many problems for us like Turbo360s tailored dashboard brings us all critical information together making it easier for us to make informed decisions.It excels at pinpointing the root cause of issues which has been immensely helpful for our team. We can quickly identify which services are experiencing delays or outages. Review collected by and hosted on G2.com.

when the central system has malfunctions, your surveillance resources take longer than expected to operate at their maximum capacity. Review collected by and hosted on G2.com.

following the guidelines and recommendations of the professionals that Pandora FMS has to offer and using all its security resources, my company was able to cancel several failures in our security measures and remote monitoring, which has allowed us to comply with all our work practices without any type of interruption. Review collected by and hosted on G2.com.

Applications manager supports many different types of monitors but with this abilitiy, covering what kind of apps to be monitored and how to monitor it can be tricky. As I specified before, each app has own performance metrics and trying to understand the tools in kitchen and using it can be tiresome. So, the technicians should exactly know what to monitor with how to do it. Additionally, the feature request list can be alive faster than normal because in these days, many different technologies, platforms and as well as applications are being derived fast and it's hard to catch up these speeds. So, it should be more agile when it comes different points of monitoring concepts. And finally, the widgets can be more variable. Review collected by and hosted on G2.com.

Mostly the website monitoring are being the top priority and Applications Manager handles this very easily with different monitor types like RUM (Real User Monitoring), EUM (End User Monitoring), Synthetic Transactional Monitoring, APM Insight, Database etc. So, these crucial monitor types are very helpful. Additionally, it can display the problematic monitors with root cause analysis and allow technicians using "Anomaly Templates" which spots anomalies based on upper and lower limits as checking old data. These can help to spot issues fast and easy. Review collected by and hosted on G2.com.

No major dislikes, but I believe certain minor user interface enhancements could visually improve its appeal to users. Review collected by and hosted on G2.com.

The Session Replay feature is beneficial in terms of recording sessions, replay functionality, performance impact, and interaction history. It aids in reconstructing an individual user's journey through the website and is helpful for identifying bugs, errors, and flaws in user experience (UX) design. Review collected by and hosted on G2.com.

Error messages are often unhelpful and vague without actionable information. Session timeout can be aggressive and annoying. Performance can be lackluster, especially when loading large resource lists or logs. The UI is constantly changing - features and buttons move around frequently, and the navigation gets reorganized without warning. Just when you get used to where everything is, they change it again. Review collected by and hosted on G2.com.

Many available integrations with third party tools that allow us to deploy apps easily without devops. Review collected by and hosted on G2.com.

Third-Party Integration Issues: Although OpManager integrates with other ManageEngine tools quite well, integrating with third-party solutions can sometimes be less smooth, requiring additional configuration and technical support. Review collected by and hosted on G2.com.

ManageEngine OpManager solves several critical network and IT infrastructure management challenges, benefiting organizations in various ways.

Real-Time Network Monitoring and Alerts Review collected by and hosted on G2.com.

I think one of the downside of New Relic is its pricing structure, which comprised of two components : the amount of data ingested and the number of user seats provisionned at each tier level. Altough the basic access tier come free of charge and the core tiers is pretty affordable, they do fall short when it come to usability of the more important features New Relic has to offer. The full platform access tier does provide all the functionnalities most users need, but the price increase is very substantial with this one. I would love for New Relic to come up with an alternative tier that provides a bit more than core, yet less that full platform, at an intermediate price. Review collected by and hosted on G2.com.

New relic is solving the problem of keeping track of various monitor that comes in diverse format and from various telemetry source, and it does so all in one place and in a consistent matter. The benefit I get from the platform are end-to-end obersability, which translates to automation of alerting workflow, quicker incident response and better SLA for our services. Review collected by and hosted on G2.com.

nothing ;-)

one thing to improve: documentation of the config file. We were configuring via the Admin UI on a local instance and then took the config file for our Docker deployment. But with a full documentation, that step would become easier.

an idea for improvement: if we could integrate FR with AWS XRay, as we are using an event-driven architecture - this would give us a perfect insight into our system behaviour. Review collected by and hosted on G2.com.

- indicate bugs, even if users are not reporting them

- monitor the application's performance

- review the effects of infrastructure right-sizing Review collected by and hosted on G2.com.

Slow Performance in dashboards while retreving data for larger Environments.

For Smaller Organisations, Pricing may be high compared to other Alternatives. Review collected by and hosted on G2.com.

Unified IT Infrastructure Management

Automated Incident Management

Cloud and Hybrid Monitoring

AIOPS Review collected by and hosted on G2.com.

The only "complaint" I have is lack of support of more IDE's like ecplise. Review collected by and hosted on G2.com.

Using Lightrun saves a lot of development and production investigation time.

We are using Lightrun during our development phase and to investigate production issues.

Instead of deploying a spcieal version with logs to see what happened (and then redploy without the logs), we just use Lightrun.

With a few clicks in the IDE we can see a snapshot of the code in the corresponding environment and see what is wrong. Review collected by and hosted on G2.com.

There is no dislike as such as of now, as it's best in this segment of monitoring. Review collected by and hosted on G2.com.

Everything is automated, everything is user friendly and the setup of dashboards and the alerts we receive is so consistent and did not have any issues with sematext.

We would love to continue with Sematext and will be using Sematext in the future.

The monitoring part is so unique and good. Many of our clients love the feature which Sematext is giving to us.

The Sematext Synthetics feature is amazing as it automatically checks the health checks.

The metrics and Dashboard creation are quite good, and you also get an option to view the status dashboard via the custom domain. which is very unique and impressive as they are giving at such a nominal price.

You also have a feature as bulk upload, where if you have many workloads to monitor you can do it seamlessly rather than doing it manually.

Love the product and I would also recommend people switch to Sematext as it makes life easier and more efficient. Review collected by and hosted on G2.com.

So far, I didn't encounter any downsides for this software. Review collected by and hosted on G2.com.

I have tried to tell the ICP (Internet Connection Provider) that my Internet connection sometimes gets unstable, but they said everything is fine on their end, and without proper logs to prove this, the Provider cannot be held responsible, and they won't do a thing to resolve this issue. Review collected by and hosted on G2.com.

right now it is challenging to disable or exit from lumigo once the AWS account is integrated. for that action, we need to raise a customer support request which becomes a tedious task for a developer. Self disabling/exiting option would greatly enhance the overall experience with Lumigo. Review collected by and hosted on G2.com.

we have a number of serverless applications deployed on AWS, it's challenging to manually go through logs to get insights like execution time, errors, performance, etc. through cloud watch logs, with lumigo all these challenging tasks become super easy. Letting us focus more on development rather than monitoring. with the insights we get through the Lumigo dashboard, it becomes easy for us to clearly identify bugs, a lambda that is consuming more time, etc. and we can work on fixing those bugs or optimizing and reducing operational costs.

configuring alert notifications helps us quickly focus on issues and thereby helps us maintain the quality/accuracy of the application.

Lumigo also gives us insights on which endpoint or basically which lambda is triggered more, this gives us an idea of what features of our business application are being used more by end-users and we can work on improving the performance and quality of that feature more. Review collected by and hosted on G2.com.