Referral Software

The spacing can get a bit odd when pre-scheduling a social post. Also, the numbers from Birdeye compared to the numbers on Facebook do not match and I can't figure out why that is or which platform I should rely on. Review collected by and hosted on G2.com.

Birdeye makes bulk scheduling content very easy. It's nice to have a calendar view of your posts, that way if there are any gaps it's easy to see. I also enjoy the reports feature. It covers a lot of insights that I may not be able to see on the specific platform itself. Their new AI features are fun to explore. My favorite AI tool is the scheduling tool that shares best times to post for each of our platforms. Review collected by and hosted on G2.com.

I find SOCi to be a bit rigid in its functionality. It doesn’t offer the flexibility I need to manage social media effectively. Some features feel limiting, and I often find myself wishing for more robust capabilities. It also seems to lack certain key tools that would enhance its usability and make it more effective for day-to-day management. Review collected by and hosted on G2.com.

SOCi helps me manage both social media and local listings across multiple locations in one centralized platform. This saves me time by streamlining the scheduling and posting process, ensuring consistency across channels. The analytics are also helpful for understanding performance and making data-driven decisions, which allows me to focus on higher-level strategies instead of being bogged down by repetitive tasks. Review collected by and hosted on G2.com.

I think reputation has area's for improvement by allowing us to be able to manage all platforms that allow reviews. My properties often get reviews on Yelp and I am unable to respond to those as they are not part of my platform. Additionally responding to review on Apts.com or Apartment List. All in one place would be great. Review collected by and hosted on G2.com.

Rep.com allows me to access a multitude of online reputation management is a succint place. I like that I can quickly respond to online reviews then toggle over to my social media pages for additional posting AND review my online reputation score to see where I have opportunities to boost that even more. Review collected by and hosted on G2.com.

No complaints so far! I am curious to see how the experience of using the dashboard continues to be as I set up multiple referral campaigns. Review collected by and hosted on G2.com.

By being a one-stop solution for an entire referral campaign from beginning to end, Referral Factory is a must-have tool for any marketer. Referral Factory takes care of a lot of the tracking and organizing, which otherwise would have led to several inefficient and tedious steps. It's clean, efficient and effective and I don't miss the excel sheets to keep track for referral campaign funnels. Review collected by and hosted on G2.com.

It may unindate our clients with too many texts about reviews and recommendations. That can be remedied by lowering the amount of review and recommendation requests going out to our clients, and spacing them further apart in time. Review collected by and hosted on G2.com.

More authentic and sincere reviews from our clients Review collected by and hosted on G2.com.

We’ve requested a few functionalities to be added to their roadmap for updates in 2025. The downside is that we’d like those now, but knowing they’re working on including them gives us hope. We’ve also found a few bugs during our usage, and the support team has been addressing them as they come. Review collected by and hosted on G2.com.

We use Synup to manage social media and location listings including reputation management for our clients. The product works well for our purposes. Review collected by and hosted on G2.com.

I’ve seen a few drawbacks as to the social media feature. I would particularly want to be able to share videos to the various profiles in my social accounts through Oggvo software apart from pictures and plain text. That would make it better; Wow that would make it even better! Review collected by and hosted on G2.com.

Specifically, Oggvo helps to solve the problem of effective control over my activity on social platforms. It aids me in making a considerable number of posts and at the same time schedules them to keep my profiles updated. This has been a blessing to me in that I get to concentrate more on the audience interaction and brand establishment. Review collected by and hosted on G2.com.

I don't like that you have to upgrade your account level to gain access to better reporting. As a long time customer, we've been lucky to have been grandfathered into one of the older plans. Having to pay extra charges to receive a better look at how the app is working for us a little disappointing. This should be intrinsic to every level of subscription. The same is true for the promotions option. We've used Smile for years now (since around 2019-2020) and it would be nice to see a company such as theirs reward the people who stuck with them through their growth years. Review collected by and hosted on G2.com.

Smile helps us retain customers and grow our repeat customer base. This brand loyalty leads to further sales. Review collected by and hosted on G2.com.

The sign-up process can sometimes an issue. We have a wide variety of members and non member that use our Center and often times, non-members receive access to join our loyalty program. Review collected by and hosted on G2.com.

Perkville has helped us set a standard for the amount of points we provide to our members. They have a variety of ideas and practices that help retain our members and also help grow our business. Review collected by and hosted on G2.com.

To be completely honest, there is no down side to Great Recruiters that I have experienced just yet! Keep up the great work! Review collected by and hosted on G2.com.

Right this moment, Great Recruiters is helping us the most with marketing/networking - having a link to share & the review cards - it is also a platform for us to legitamize ourselves & our company - especially in this day & time where everything is done over the phone or online! Review collected by and hosted on G2.com.

Honestly, it is hard to find areas to complain in due to the ease of connecting with the customer support team, sales, and other departments. Review collected by and hosted on G2.com.

The issue is getting more google reviews to my business and being able to keep my employees engaged and happy Review collected by and hosted on G2.com.

One of the only downsides about Podium that I have noticed while using it is the fact that all employees of our location receive notifications from every message sent in to us, even if it does not pertain to our specific department. For example, all Sales Professionals will still receive notifications pertaining to the Repair Department, and vice versa. Review collected by and hosted on G2.com.

To be quite honest, I am not aware of any problems that Podium is solving at the moment. However, I am sure that the developers at Podium are indeed doing so. I am sure that if there are security concerns, they are addressing it, and that will always benefit my company. Review collected by and hosted on G2.com.

There are a lot of different offerings and capabilities that take time and resources to properly and effectively get the maximum value from these solutions. You need to make sure that you have the time and the capacity to not only create the marketing campaigns, but also specific content and messaging That will be most effective for the audience, as well as the competitors that are positioned in G2 who also utilize G2's marketing solutions. Review collected by and hosted on G2.com.

G2 Marketing Solutions is great in that it provides a holistic view of how you are positioned against your competitors, not only from a technical perspective, but also from the perspective and reviews of the actual users of the products. Review collected by and hosted on G2.com.

Provide few more colour theme in RightChoice Review collected by and hosted on G2.com.

I turned to Right Choice when I was struggling with deciding on the best educational course. The options out there were overwhelming, and I had no idea where to start. Right Choice not only simplified the process but also helped me make an informed decision that I feel great about. They provided clear insights, honest advice, and tailored solutions that fit my needs perfectly. I didn’t feel like I was just another customer—they genuinely cared about helping me. Review collected by and hosted on G2.com.

While Cello’s dashboards could use some enhancements for an even smoother user experience, e.g. by allowing customer filters and more customisation, based on our interaction of far, I am confident that their dedicated team will address these improvements. Review collected by and hosted on G2.com.

I want to be setting up and running a referral program on autopilot. Review collected by and hosted on G2.com.

We use our Loyalty Program in tandem with Okendo to incentivise reviews, however some users have found ways to cheat the system. Currently , there is no way of preventing customers from getting their incentive if they submit a substandard review, or fake image. Review collected by and hosted on G2.com.

Okendo faccilitates the collection and publishing of product reviews, providing social proof to our ecomerce store. We use Okendo in tandem with Klaviyo and LoyaltyLion. Review collected by and hosted on G2.com.

Although Reviews.io is more expensive than other platforms and some features require higher-tier plans, the value we’ve received in terms of support and functionality has been worth it.

We faced some challenges during the implementation, but the team was incredibly supportive. They were always available via live chat to offer solutions and think of workarounds.

While our transition took longer than anticipated, partly due to our product setup, the overall experience with Reviews.io has been positive. We appreciate the team’s dedication to ensuring a smooth transition. Review collected by and hosted on G2.com.

Reviews.io has greatly enhanced our operations by enabling us to manage customer reviews efficiently without any slow loading times. The 24/7 customer support is always available when needed, and the integration with Klaviyo allows us to create on-brand emails. Review collected by and hosted on G2.com.

So far, I have no dislikes. There are quite a few product features that seem to be in their pipeline but have not launched yet, so I just hope some of our feature requests are coming soon! Review collected by and hosted on G2.com.

Our sellers need more customer evidence, success stories, and customer-provided metrics to show, from the viewpoint of our customers, why we're better than the competition and how we deliver meaningful results. In our industry, it's very difficult to find customers willing to go on the record with metrics and evidence. When customers do agree, it takes a lot of time and resources to turn stories into usable marketing content, so we have a shortage of customer evidence/proof, and the stories we do have quickly become outdated. With this tool, we can unlock new testimonials, we can provide sellers with quantitative proof points, and we can amplify our customer’s voices faster and more broadly. Review collected by and hosted on G2.com.

Being based in New Zealand presented a unique time-challenge, but StoryTap always worked with us to find a time that suited us. Nothing to dislike. Review collected by and hosted on G2.com.

In New Zealand, it can be hard for health organisations to get honest feedback about patients care and experience. StoryTap's platform allows consumers to record their story, when ready, in their own comfortable space. Review collected by and hosted on G2.com.

The product is slightly expensive, but that is only in my personal opinion. When comparing it to other similar services it is pretty much on par with the other ones and definitely much cheaper than services like Trustpilot and other. Review collected by and hosted on G2.com.

Syncing reviews from our Facebook page, allowing our customers to write reviews directly on our website without any complicated integrations. Review collected by and hosted on G2.com.