Google Meet provides secure, inclusive video meetings that work for everyone so you can connect and collaborate on what matters most.
Being a data scientist, coach, and content creator at the same time means that I have a truly varied daily routine. These aspects make Google Meet help a data scientist, coach, and content creator like me in my day to day tasks. The platform is simple and integrates with Google Workspace tools, which makes it my go to for virtual meetings.
My Favorite Features of Google Meet:
Easy to Use: Even on busy days, I can effortlessly schedule and join meetings at any time.
Reliable Performance: I can confidently say that I'm able to focus on the content of the meeting rather than worrying about any disconnections or dips in audio/video quality. This means that whenever I’m hosting coaching sessions or working with someone on a project, the connection is stable and the audio/video quality is top notch.
Screen Sharing: This feature is extremely important, as it allows the user to share their screen and helps make explaining complex concepts during coaching sessions or during data presentations a lot easier. Review collected by and hosted on G2.com.
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for all the ways that we work: Gmail for custo
Also listed in Business Instant Messaging, Screen Sharing, Note-Taking Software, Spreadsheets, Website Builder
I used to use my website domain provider's email service, which was clunky and I had to shift between my personal Gmail and work email to collaborate.
Google Workspace has allowed me to work and collaborate through a single account. I use the same services I used with my personal Gmail but buying Google Workspace has improved my productivity, plus no hassles of shifting between multiple accounts.
Also, while integrating the email with my domain provider, the process was very smooth. Took me less than 2 minutes to complete. Review collected by and hosted on G2.com.
Microsoft Teams is a chat-based workspace in Office 365. It brings together people, conversations and content along with the tools that teams need so they can easily collabora
Also listed in Business Instant Messaging
I love the app like how much easy it is to use it. I use it almost everyday . I can join a team with a code and vice versa . I don't have to join everyone. just share the code and you are done. share information , chat with friends and team, create new ideas. share work , collaborate. the Best. It can easily be integrated with OneNote where notes can be shared.never needed support so far ,hence can't say about it . Review collected by and hosted on G2.com.
Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee eng
Also listed in Cloud PBX Platforms, AI Chatbots, Business Scheduling, Business Instant Messaging, Email Client
Zoom's interface is clean, intuitive, and user-friendly, making it easy for both tech-savvy and less-experienced users to get started. Joining a meeting is as simple as clicking a link, and setting up your own meeting takes just a few clicks. It is easy to access from almost any device, whether it's a smartphone, tablet, laptop, or desktop. Review collected by and hosted on G2.com.
Webex App is here to help you transform how work gets done, not just enable team chat. Webex Teams is an app for continuous teamwork that brings crystal-clear video meetings,
Also listed in Visual Collaboration Platforms, Business Instant Messaging, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard
The main thing i like most is that it can integrate with other tools which increases its overall efficiency. It is easy to use though it take time to learn due to vast features. it is highly scalable and customers can scale as per their need. Review collected by and hosted on G2.com.
Transform the way you work and build your business with one collaborative tool.
The most helpful thing about Skype is that it is free and works on all devices commonly used whether it be windows or mac , and even in android and ios.
It can screen share for presentations and can give acess to international calls and also it gives an end to end security encryption Review collected by and hosted on G2.com.
Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams.
Also listed in Project Collaboration, Work Management, Unified Workspaces, Screen Sharing, Audio Conferencing
Slack organize online office space where teams are connected though chat and can work together and it is very easy to use and we can create many channels for specific topic , projects or teams.We can direct private message to any people of the workspace.Many automations available. We can make smooth voice & video call smoothly.
Through slack we can communicate & share the code of the project with all my team mates.
We can connect slack with many apps like gmail,google drive.
Its have very robust automation like gmail is automate with my projects channel & if any cllients mail comes then it directly appears in that particular project channel.
Improves communication.
It have lots of emojis & we can add more emojis in it
Its best feature is huddle which is really working smooth even on slow internet Review collected by and hosted on G2.com.
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with you
Also listed in Digital Customer Service Platforms, Shared Inbox, Conversational Support, Complaint Management, Social Customer Service
I appreciate Freshdesk's interface and powerful automation features that simplify our work on customer support and payment support-related ticket management and Freddy improves our responses and Canned responses save time. Its Freshdesk's multi-channel support allows seamless email, chat, and social media communication, ensuring consistent customer service. The analytics and reporting tools are already some reports are predefined we need to update them according to our use. The reports provide valuable insights to optimize team performance and CSAT helps improve customer satisfaction. Review collected by and hosted on G2.com.
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help c
Also listed in Digital Customer Service Platforms, Social Customer Service, Live Chat, Customer Self-Service, Customer Communications Management
I am still on trial, but our main requirement was to be able to use an Exchange Shared Mailbox as a support email to avoid creating a regular user. Out of many solutions we reviewed Zoho Desk was only one that provided this capability. Thanks to that client facing email is in our domain and we don't need to worry about message delivery or authentication.
Another thing that we liked are customizations - Zoho Desk allows to customize not only email addres or customer portal address (to be in the company domain), but also customize visualy customer portal to match company brand and website visual design. However, it could allow a little bit more - as in some cases not all bottons or elements can be fully customized. Review collected by and hosted on G2.com.
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, an
Also listed in Digital Customer Service Platforms, Contact Center Quality Assurance, Conversational Support, Customer Communications Management, Contact Center Knowledge Base
Salesforce Service Cloud is a well known brand in the Software as a Service (SaaS) industry. Having a good reputation, our Quality Team is naturaly drawn to it for it's simplicity, ease of navigation, and general ease of use. The software experience within the platform is user friendly and there are new features in 2024 such as AI automation and AI bots, which are exciting for our end users. Review collected by and hosted on G2.com.
Smart live chat for e-commerce sites and websites.
Also listed in Customer Service Automation, AI Sales Assistant, Conversational Marketing, Chatbots
Automation with chatbot – Using predefined responses and automated messages, we can filter out common questions and focus on relevant inquiries.
Visitor behavior tracking – Smartsupp allows us to see which pages customers visit most often, helping us optimize our website and marketing campaigns.
Mobile app – A great feature that ensures we remain accessible even outside the office, which is a major advantage in the B2B sector. Review collected by and hosted on G2.com.
Millions of businesses trust GoTo Meeting for reliable, professional online meetings and on-the-go collaboration. Gain momentum with an award-winning solution that works insta
Also listed in Screen Sharing
My team and I learned the hard way that virtual meetings were a complete disaster a few years ago during the pandemic. Some of the tools we tested were cut again and again, others were so intricate that it seemed like a computer science degree was needed to handle them and others did not achieve the results we expected. Well, that was until a colleague mentioned GoTo Meeting. I was surprised by the stability of the connection when we first used it. There were no interruptions, delays or frustrating slow motion. Everything was clear: the audio, video and screen sharing feature. Whenever I had to do a presentation or demonstration, screen sharing quickly became one of my favorite features. As incredible as it may seem, all I had to do was show my screen to simplify a really complicated concept. The most important thing is that everything went perfectly. Review collected by and hosted on G2.com.
Qualified is the PipelineAI platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI S
Also listed in Business Scheduling, Buyer Intent Data Providers, Chatbots, Bot Platforms, Online Appointment Scheduling
Qualified is an incredibly user-friendly and powerful tool for setting up chatbots and streamlining lead generation. One of its biggest advantages is that it’s designed for both beginners and advanced users, making configuration seamless. Integrations with platforms like Salesforce and Account Engagement are effortless, allowing for smooth data flow and automation.
Additionally, Qualified continuously introduces new features that help maximize the platform’s potential. The AI-driven capabilities—such as AI-powered button experiences and offers—add significant value, enhancing engagement and personalization. On top of that, the support from the Qualified team is outstanding, always ensuring we get the most out of the tool. Review collected by and hosted on G2.com.
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best c
Also listed in Customer Service Automation, Digital Customer Service Platforms, AI Agents, Shared Inbox, Conversational Support
Keeping my customers satisfied without leaving them behind after the transaction has always been a major issue for me. I was able to handle the backlog of customer queries, unanswered chats and misdirected emails after implementing Intercom. Our users can get instant answers by typing into the website or mobile app. In addition to that, the system uses bots to automate responses or redirects the conversation to the appropriate team if we can’t respond immediately. I can now see the full scope of a customer’s engagement history and consolidate all their information in one place. Personalization, which allows us to send personalized messages to customers based on their actions, is another important aspect that has improved our user experience. Review collected by and hosted on G2.com.
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get pa
Also listed in Conversational Support, SMS Marketing, Automotive Marketing, Conversational Marketing, Chatbots
I like that I can text customers and message our team individually or by groups in the same platform. I love that every call and text is recorded in Podium. It makes it easy to see what other employees have said to a customer and be in the know. I also enjoy the reporting to see how we are doing with our response time. Podium also allows us to efficiently respond to customer reviews, saving time by preventing us from going to another platform. I use Podium several times a day, every day. When I had to reach out to customer support for assistance, they were very attentive to my needs. It is nicely integrated with our reviews and makes sending out promotions easy. Review collected by and hosted on G2.com.
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortles
Also listed in Feedback Analytics, Experience Management, Payment Processing, Conversational Support, SMS Marketing
User friendly layout and dashboard, and you can respond to reviews, check your NPS score, and review your client referrals all in one website. Constantly evolving to expand to more channels, such as YELP. Great program. AI generate reviews are especially helpful. Review collected by and hosted on G2.com.
UserGuiding is a must-have tool for product teams looking to drive revenue growth with superior self-service experiences—activate more users and reduce support tickets with th
Also listed in Customer Self-Service
UserGuiding is a Game-Changer for User Adoption!
UserGuiding has been an absolute game-changer for our user adoption process. The platform makes it incredibly easy to create interactive walkthroughs, tooltips, and onboarding flows—all without needing a developer.
What I love:
✅ Super intuitive, no-code setup
✅ Smooth onboarding experience for new users
✅ Great customization options to match our branding
✅ Responsive and helpful customer support
Since implementing UserGuiding, we’ve seen a noticeable improvement in user engagement and feature adoption. If you're looking for a sick user adoption tool that actually delivers, this is it! 🚀
Highly recommend! Review collected by and hosted on G2.com.
Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email c
Also listed in Customer Communications Management, Shared Inbox, Help Desk, Chatbots
One of the most user-friendly and attractive platforms I have used so far ! Not just that, but Glassix has revolutionized our school’s communication. It offers a unified and integrated experience in communication among stakeholders. Before , our customer service team was overwhelmed with inquiries. After integrating Glassix, we’ve seen a dramatic shift; the AI chatbots handle routine questions instantly, but complex queries are sorted into the shared inbox. This has resulted in an increased customer satisfaction. We now can focus on tasks that require human touch, and allowing us to focus more on educational quality. Its automation features guarantee that all questions be answered in a very friendly-like attitude. (Some students can't believe it’s a bot !) The built-in design and integrated multi-platform have made it pretty essential in our daily operations. It is also paramount to mention its AI analysis that help our marketing team to read through customer's needs and, as a result , improve lead engagement and modify market strategies. All these features is a result of the team implementation and understanding Glassix, thanks to their customer support we are using it not just frequently but on daily basis. Review collected by and hosted on G2.com.
UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.
Also listed in Live Chat, Call Center Infrastructure (CCI)
What I like best about UJET is accuracy of log in time. Additionally, it's nice that we can log in now through SSO so we no longer have to type our email every log in.
Haven't got the chance to contact support yet as I haven't encountered any issues for the past 9 mnths I've been using this tool in our company. Lastly, the user interface (UI) is intuitive / has user-friendly setup which makes the experience when utilizing it always smooth and seamless that basically makes it designed with usability in mind. Review collected by and hosted on G2.com.
With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.
Also listed in UCaaS Platforms, Video Conferencing, Audio Conferencing, SAP Store