Membership Management Software

Typically, Membership Management is a capability of a variety of other G2 Software categories. See more below to select the

best Membership Management Software.

Membership management software aids organizations in creating membership databases, storing member data, sending membership renewal reminders, and improving member experience. Organizations integrate these solutions with CRMs, accounting software, and content management systems to tackle administrative tasks like member payment processing, association management, email marketing, membership program management, and fundraising. These solutions are also known as association management software or AMS.

Novi AMS

Novi AMS

(78)4.8 out of 5

Novi AMS

(78)4.8 out of 5

Association Management Software for organizations using QuickBooks

Top Membership Management Software Result from Association Management


Benjamin B.
BB
“An AMS that doesn't require a PhD.”
What do you like best about Novi AMS?

It's easy to set up and use. It plays well with many other SaaS systems that we use and the staff are approachable, friendly, and solution-oriented. If you have issues, Novi doesn't make you file a ticket that gets answered by an anonymous email address. You just open the chat window in the site backend, and you're talking with a team member whose name you know (and who you've probably talked with before) within minutes.

They've worked to build a strong customer community. They treat their customers like they are members of a user association (most of their staff are former association staff, I think) Review collected by and hosted on G2.com.

What do you dislike about Novi AMS?

The only thing that Novi does not currently do that we want is facility member-to-member communications. It does connect to other platforms that do that, so it's not a huge issue.

Novi did not have all the bells and whistles that we wanted when we started with them a few years ago, but they've been very responsive to feedback and requests, and have added many new features that we've requested. So we're optimistic about future improvements. Review collected by and hosted on G2.com.

What problems is Novi AMS solving and how is that benefiting you?

Novi serves as an information hub for us to track our members (database), but also for our members to participate in the association(website). It's the central focus of our operations and activity. Many other SaaS platforms that we use connect or integrate with Novi in some way, and the two synch to Quickbooks Online saves us a huge amount of time by eliminating the need to export/import transactions and then have to reconcile them.

Note on the price: Novi is not the cheapest platform, and it shows. It has been well worth the cost to get the quality customer support and a system that works this well. There are far more expensive systems out there that are not half as good. Review collected by and hosted on G2.com.

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iMIS

iMIS

(186)4.2 out of 5

iMIS

(186)4.2 out of 5

iMIS is a cloud-based and mobile-ready non-profit management solution. It includes options for membership, fundraising, events, certification, product sales, online communitie

Top Membership Management Software Result from Association Management

Also listed in Donor Management, Fundraising, Nonprofit CRM


Maren T.
MT
“One stop shopping for all of our not for profit needs!”
What do you like best about iMIS?

The transition to iMIS has been great. Having the ability to build relationships with your implementation team so that they really understand your needs and can help problem solve has probably been the best part of our experience. They respect the budget we set forward, and while they educate us about how their other products would help, there is no pressure to purchase anything and stay within the parameters you have set. They have been incredible cheerleaders for our organization and staff throughout this process.

The software itself is great. Our organization has been on the hunt for something that really does it all, and I think we have found it with iMIS. We can manage our memberships, sponsorships, conferences, education, and more all in one space and there is no fear that we will outgrow the software as our Association grows. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

Implementation is a bit daunting, but the support you receive from the team helps a lot. It can also be quite technical with queries and reporting, but once you figure it out, it's not so bad. There are a ton of online resources available. Review collected by and hosted on G2.com.

What problems is iMIS solving and how is that benefiting you?

iMIS is helping us to create a ton of efficiecies in our processes that are going to benefit both internal and external members. We have also been able to preserve all of our historical data in the system, which is a huge bonus. Review collected by and hosted on G2.com.

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Dashboard

Dashboard

(14)4.9 out of 5

Dashboard

(14)4.9 out of 5

Dashboard is an association management software that lets you centralize your operations with member management, member communication, event management, content management, fi

Top Membership Management Software Result from Association Management


Andiswa M.
AM
“Dashboard has really met and surpass our day to day needs in the workplace.”
What do you like best about Dashboard?

In my company we use Dashboard to easily access sellers' profiles since we are an online company that sells used cars therefore we rely heavily on this software. It also easily allows us to see the name and details of the dealer that bought the seller's car, we can see what documents the seller has uploaded so we can know which are missing so we can chase them. It really is also easy to use, does not require too much effort and anyone can easily navigate it depending on what they intend to do. Review collected by and hosted on G2.com.

What do you dislike about Dashboard?

Just like any software, it can be down for some period of time and that means we don't have access to profiles at that time and therefore cannot provide the service we would like to provide until it comes back up again. Review collected by and hosted on G2.com.

What problems is Dashboard solving and how is that benefiting you?

Dashboard assists with providing us with the relevant information regarding sellers profiles which helps us in achieving our overall goal of providing the best service to our clients. Review collected by and hosted on G2.com.

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Glue Up

Glue Up

(101)4.6 out of 5

Glue Up

(101)4.6 out of 5

Glue Up is an all-in-one CRM platform that helps you build and grow your community through events, memberships & other digital tools.

Top Membership Management Software Result from Association Management

Also listed in Virtual Event Platforms, Training Management Systems, Nonprofit CRM, Event Management Platforms, Online Community Management


IW
“Glue Up is a great membership platform”
What do you like best about Glue Up?

1. Members can access everything via the app on their cell phones.

2. We like that it is similar to LinkedIn.

3. There are regular updates, so the platform gets new and better features.

4. It was easy to implement and upload.

5. There are training videos and booklets to refer to. The AI feature helps as well when one needs a quick answer.

6. Local customer support and regular update meetings. Review collected by and hosted on G2.com.

What do you dislike about Glue Up?

1. We would like to see some features that make certain of our ways of working easier.

2. It was not that easy to integrate with our accounting package initially. Review collected by and hosted on G2.com.

What problems is Glue Up solving and how is that benefiting you?

Ensuring we are interesting to the younger generations.

Ease of use and minimising email-flooding of members Review collected by and hosted on G2.com.

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GrowthZone

GrowthZone

(66)4.6 out of 5

GrowthZone

(66)4.6 out of 5

Drive Growth with Smarter Association Software that includes built in sales funnel management. Keep Members Engaged. Keep Members Longer.

Top Membership Management Software Result from Association Management


NW
“Bringing our association into the future!”
What do you like best about GrowthZone?

Before Growthzone, our association management was disjointed, running through a Microsoft Access database, disconnected billing, communication software, tracking, etc. Nothing worked together. We are in awe of how well Growthzone has been able to bring our management all into one platform, where all staff can track and learn together. The ease of use is notable, as is the ability to customize memberships, and transfer custom fields, and data. There are also continuous improvements happening and the ability to request future updates.

Our initial transfer of data ane implementation was time consuming, but the data was transfered correctly and the implementation staff were excellent in the transfer.

We also appreciate the integration with our website and running the website through GZCMS, which helps us do more internally. We use the system constantly for hundreds and hundreds of events and are currently in development to create a library within the InfoHub for our members. Review collected by and hosted on G2.com.

What do you dislike about GrowthZone?

There have been some issues in the past with other staff members having a tough time getting through to support, however, when issues have arisen, they have always gotten resolved.

There are a few areas we would like to see some more customization, but it seems to be headed in that direction witht the progressing development. Review collected by and hosted on G2.com.

What problems is GrowthZone solving and how is that benefiting you?

It solves our longstanding problem of having all different systems. It has moved our proceses into one unified system that all staff can access and understand. Review collected by and hosted on G2.com.

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MemberPress

MemberPress

(260)4.6 out of 5

MemberPress

(260)4.6 out of 5

MemberPress is an easy to use WordPress Membership Plugin. This powerful Membership Software installs simply on your site and helps you instantly start charging for access. Un

Top Membership Management Software Result from Association Management

Also listed in Online Learning Platform, Online Course Providers, Coaching


Jeremy H.
JH
“Superb!”
What do you like best about MemberPress?

I put a lot of time into research options for creating my own WordPress membership site plus online course creation, and MemberPress was the ideal solution, enabling me to create a membership program with an included learning management system (LMS) all in one plugin. Review collected by and hosted on G2.com.

What do you dislike about MemberPress?

I am still in the development phase and did run into a few problems fixing some compatibility issues with the Divi theme, but I got the support I needed to work through that and so far haven't run into other major issues. Review collected by and hosted on G2.com.

What problems is MemberPress solving and how is that benefiting you?

MemberPress solved my problem of needing affordable software to create an online membership program plus to offer online courses. Review collected by and hosted on G2.com.

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MemberLeap

MemberLeap

(13)4.7 out of 5

MemberLeap

(13)4.7 out of 5

An all-inclusive and flexible association management solution that is built around a core membership database that can improve an organization's day-to-day efficiency, includi

Top Membership Management Software Result from Association Management

Also listed in Event Management Platforms, Event Planning, Event Marketing, Event Registration & Ticketing


HM
“MemberLeap is a great website platform”
What do you like best about MemberLeap?

When I started using MemberLeap, I had never used software to create web content before. I was surprised at how easy it was to create and update web content. The interface is extremely intuitive and it is easy to learn the multiple functionalities of the software.

MemberLeap is also extremely responsive to help troubleshoot issues. Recently, I had to reach out to them to get a quote on how much it would cost to make a couple of edits to our web layout. They responded within a couple of days and were very clear on price.

Finally, it is very easy to embed multimedia items into content - I typically need to embed a large number of images. I can easily link to these images. Review collected by and hosted on G2.com.

What do you dislike about MemberLeap?

The content editor can have glitches at times. I've noticed that it can add extra characters after publication and can be finicky with special characters. Additionally, it is very important to save work if you are working on the same content for a long time - I've experienced (the hard way) that you could be logged out of your account and lose all your work. Review collected by and hosted on G2.com.

What problems is MemberLeap solving and how is that benefiting you?

I often need to update the content of our website - MemberLeap makes this frequent updating easy and the layout looks great! Review collected by and hosted on G2.com.

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Neon CRM

Neon CRM

(311)4.3 out of 5

Neon CRM

(311)4.3 out of 5

Built-in event & volunteer management, donor communications, automated receipting — with Neon CRM, you get all-in-one and then some.

Top Membership Management Software Result from Nonprofit CRM

Also listed in Admission-Based Nonprofit, Volunteer Management, Donor Management, Fundraising, Association Management


Ryan F.
RF
“Intuitive + Customizable”
What do you like best about Neon CRM?

Neon CRM stands out with its comprehensive approach to nonprofit operations, providing an out-of-the-box solution that covers nearly every aspect needed for efficient management. What makes it even more exceptional is its customizability—it's the most adaptable CRM I've worked with, having experience with various systems including Salesforce, HubSpot, Crelate, Virtuous, Bullhorn, and JobDiva. Beyond the superior product, Neon CRM offers outstanding training, a wealth of content, innovative ideas, and robust support. They also impress with frequent updates, continuously enhancing user experience and functionality. They're truly excelling in their field. Review collected by and hosted on G2.com.

What do you dislike about Neon CRM?

As with any technology product, Neon CRM occasionally experiences errors or issues. However, their support team is highly responsive and efficient in resolving problems quickly. Although these minor glitches exist, the prompt and effective support ensures they are nothing more than brief inconveniences. Review collected by and hosted on G2.com.

What problems is Neon CRM solving and how is that benefiting you?

Neon CRM excels in organizing relationships logically and intuitively, significantly enhancing our ability to manage connections effectively. Its robust financial reporting tools provide clear insights, aiding in strategic decision-making. The platform facilitates both individual engagement tasks and mass communications with ease, streamlining our outreach efforts. Automated workflows efficiently handle repetitive tasks, allowing us to focus on more impactful activities. The streamlined donation collection process, which supports multiple payment methods and allows donors to cover credit card fees, has greatly improved our fundraising efficiency. Review collected by and hosted on G2.com.

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Membershipworks is web based membership software for groups.

Top Membership Management Software Result from Association Management


Susan D.
SD
(Original )Information
“Great plug-in for Membership websites!”
What do you like best about Membershipworks?

I can embed HTML widgets into almost any website and can customize the fields as well as layout. It is a lot more flexible than other membership software I have tried. I have used it for business associations, networking groups and even created a directory of properties for a real estate association. I also like that the support team will pick up the phone and answer questions. That seems rare now among tech companies. Review collected by and hosted on G2.com.

What do you dislike about Membershipworks?

There are a few limitations. Such as only one widget per page. That has created the need for additional pages and popups, and I prefer fewer clicks to get to functions. However, these limitations are tolerable in light of all that it does do. Also, the HELP section is useful however sometimes I do not know the terms used so finding an answer is sometimes challenging... But that is why the phone line is appreciated! Also, right now only one primary image is available (excluding a photo gallery) and two would be nice: one for a logo and one for a headshot. Review collected by and hosted on G2.com.

Recommendations to others considering Membershipworks:

As with any software investigation: 1) Make a "wish list"; 2) Investigate alternatives considering features & reviews; 3) Test drive the software as well as customer support. In several of my projects, customer support was KEY to the success of the implementation. Review collected by and hosted on G2.com.

What problems is Membershipworks solving and how is that benefiting you?

For membership organization directories, I prefer to include more than just name, address, phone, email. With MembershipWorks I can customize all the fields that I need. Same goes for a real estate directory for a caravan tour. I created one that included real estate fields (prices, square footage, # bedrooms, a photo gallery & map) using it. Flexible!! Plus they include various widgets for searches. The BIGGY was a location search based on a zip, city or state. Other alternative software did not include this feature. Review collected by and hosted on G2.com.

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Daxko Operations allows you to manage your centers daily operations in one secure system with automated processes, cash flow, and reliable data for making decisions.

Top Membership Management Software Result from Association Management

Also listed in Donor Management, Parks and Recreation, Nonprofit Accounting, Nonprofit CRM


KR
“Great customer service to aid in questions.”
What do you like best about Daxko Operations?

The robust resources to aid in training and finding information. Customer Service has been able to help and give updates. Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

The interface for our members is a difficult and not a one touch easy to navigate. The coding errors which have taken a great deal of time to fix preventing from me completing my job. In addition the payment processing hurdles. Review collected by and hosted on G2.com.

What problems is Daxko Operations solving and how is that benefiting you?

An management of the member information and registration system. Helps keep in one place and effectively keep track of member information. Review collected by and hosted on G2.com.

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Forj

Forj

(80)4.6 out of 5

Forj

(80)4.6 out of 5

Forj is a modern, community-driven software platform purpose-built to empower the professionals who make our world better. By combining online communities with advanced learni

Top Membership Management Software Result from Online Community Management

Also listed in Association Management


Darla M.
DM
“Powerful Tool for Managing Community Engagement”
What do you like best about Forj?

Mobilize has an intuitive, user-friendly interface with low- and no-cost options for organizations to create and manage an online community. It is feature-rich. It supports a list-serve, onboarding and management of membership rosters, includes mini-profiles for each member that are viewable by the community, document management, and is customizable. Our professional organization is a volunteer-run and has no budget. We do not have a website, so our members rely on Mobilize to be our online hub and sharing spot. We are so grateful to be able to use Mobilize to further the good we do. Review collected by and hosted on G2.com.

What do you dislike about Forj?

While the Members feature offers great capabilities (mini-profiles, automated communications, forms), it does not allow filtering on membership date. Adding this feature would help us better recognize and onboard new members. Please add it! Mobilize doesn't really support collaboration in creating documents. If several of us need to work on a document, we use Google docs to leverage their editing and versioning features and then post the finished doc on Mobilize. It would be nice if Mobilize had that function, too. Review collected by and hosted on G2.com.

What problems is Forj solving and how is that benefiting you?

Through Mobilize, our community shares professional opportunities and resources, collaborates, creates and promotes events, and improves our organization. Our members are not co-located. Mobilize has helped us grow and become better organized despite the challenges of the pandemic. We also use Mobilize as the repository of our foundational documents that describe who we are, how we function, and what we hope to achieve. We reference these documents frequently. As we share our knowledge with one another, we are better able to serve social sector organizations. Review collected by and hosted on G2.com.

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ReadyMembership delivers quick results and supports your ambitions to grow your membership base, income and digital services. It’s a flexible solution combining CMS with CRM,

Top Membership Management Software Result from Association Management


Gerry B.
GB
“A brilliant all in one solution”
What do you like best about ReadyMembership?

As a CRM this is a powerful tool for managing memberships and an active website and events. We were able to do a significant amount of things we would normally have to do piecemeal.

The team were very knowledgeable and supportive. The team worked with us as partners rather than clients and had a good working relationship.

They were flexible in our needs and ensured we got the best from what we had bought from the company. Review collected by and hosted on G2.com.

What do you dislike about ReadyMembership?

As a small charity we found it expensive to do elements we would have liked. That said we got what we paid for and had excellent support. Review collected by and hosted on G2.com.

What problems is ReadyMembership solving and how is that benefiting you?

It addressed our membership issues which historically wasn't as best as we needed. We were able to clawback lost income by being able to see and automate the system which previously was manually managed. Review collected by and hosted on G2.com.

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SilkStart

SilkStart

(12)4.3 out of 5

SilkStart

(12)4.3 out of 5

SilkStart is an AMS that streamlines your operations through one central database that runs in the cloud that helps manage tasks like member managment, events, invoicing, paym

Top Membership Management Software Result from Association Management


Verified User in International Trade and Development
EI
(Original )Information
“Not Right for Us”
What do you like best about SilkStart?

The founder was good to work with and was able to solve some of the challenges with the software. Review collected by and hosted on G2.com.

What do you dislike about SilkStart?

1) limitations to see members across chapters

2) limited capability to create one newsletter and then copying other different chapter

3) No phone support or support on weekends or Canadian holidays

4) limited CRM capabilities

5) SEO limitations Review collected by and hosted on G2.com.

What problems is SilkStart solving and how is that benefiting you?

It hasn't worked for us after a significant investment of time and money. Review collected by and hosted on G2.com.

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ChamberMaster

ChamberMaster

(12)4.4 out of 5

ChamberMaster

(12)4.4 out of 5

ChamberMaster is a membership management software, designed to manage all the day-to-day operations of an organization.

Top Membership Management Software Result from Association Management


JO
“Easily track contact details”
What do you like best about ChamberMaster?

I am able to create registration pages and manage the numbers of people who accepted or declined the invitation. I am for instance, able to track contact details, membership levels, and renewal dates within a single database. Review collected by and hosted on G2.com.

What do you dislike about ChamberMaster?

I was also able to discover that its integration with our existing accounting software was challenging to implement. Invoicing is a procedure that includes several stages, and the customization of templates in invoices is not convenient. Review collected by and hosted on G2.com.

What problems is ChamberMaster solving and how is that benefiting you?

I spend on administrative work that ChamberMaster has greatly helped me to improve on the task of managing my chamber. The information about the members is now easily retrievable, and the process of organizing events has been made easier. Review collected by and hosted on G2.com.

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Fonteva for Associations is a customer relationship managment and members management software that has the features and tools you need to run your association.

Top Membership Management Software Result from Association Management


Francisco P.
FP
“FUN? Fonteva!”
What do you like best about Fonteva for Associations?

So far it has proven to be a sturdy eCommerce and ERP/B2B add on. Does well with Membership tasks too. We have been able to customize it, either through Fonteva itself or through their Support Partner, fusionSPAN.

Otherwise, having taken part of the AppCon'22 Conference at Crystal City, it looks like it has created its own Ecosystem, when it comes to Associations.

Arguably, it now being part of Togetherwork, will make it an even more reliable product. Review collected by and hosted on G2.com.

What do you dislike about Fonteva for Associations?

Hopefully most of these "sour grapes" will go away once we implement both Fonteva Payments AND Fonteva Platform 15.0.

As said "sour grapes" come mostly from having to do extra work when handling credit notes and memos over multiple SO's.

Yes, we were given a workaround, but no, one cannot use a workaround for too long as it hurts adoption. Review collected by and hosted on G2.com.

What problems is Fonteva for Associations solving and how is that benefiting you?

Everything eCommerce on Salesforce, of course. It also shapes and manages our Stripe Payments. Spark Admin, we are now finally digging into the more advanced features, and how they can help us be more productive with some chores and features, such as Rollup Summaries (for Lookup Relationships) Review collected by and hosted on G2.com.

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Springly

Springly

(28)4.2 out of 5

Springly

(28)4.2 out of 5

Springly is an all-in-one membership management software that uses powerful automation to improve the daily management of your organization. With all of your tools in one plac

Top Membership Management Software Result from Association Management

Also listed in Nonprofit CRM, Nonprofit Accounting


Verified User in Non-Profit Organization Management
AN
“Horrible”
What do you like best about Springly?

This is one of the worst platforms I have ever dealt with and there are a LOT of bad ones out there so this isn't saying much for them! Review collected by and hosted on G2.com.

What do you dislike about Springly?

The website builder is a disaster, if you are used to building in WordPress or even Wix or Squarespare - good luck with Springly builder, very old school way of thinking of how to structure websites and very limiting on theme customization. Trying to do anything within the system is a nightmare. And support is overseas so if you have an emergency - good luck! Review collected by and hosted on G2.com.

What problems is Springly solving and how is that benefiting you?

None - it caused more headaches Review collected by and hosted on G2.com.

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ClubExpress

ClubExpress

(245)4.0 out of 5

ClubExpress

(245)4.0 out of 5

ClubExpress provides associations with an Internet platform to manage both front-office and back-office operations.

Top Membership Management Software Result from Association Management


Verified User in Government Administration
AG
“Loving the new website”
What do you like best about ClubExpress?

I like that it has a new look and feel to it and that it is more user friendly than what we had before. Review collected by and hosted on G2.com.

What do you dislike about ClubExpress?

One of the downsides for me is not having specific vendor references on the website as options. We host several events and it has been pretty difficult getting the vendor side setup. And it seems like it needs one master report that will show all information on it. For now, we have to usually pull 2 reports and combine them to get all of the informaton we need. Review collected by and hosted on G2.com.

What problems is ClubExpress solving and how is that benefiting you?

I'm not aware of any problems being solved for us right now. Review collected by and hosted on G2.com.

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Protech AMS

Protech AMS

(12)3.8 out of 5

Protech AMS

(12)3.8 out of 5

Protech AMS is a cloud-based association management software that gives you a centralized view into your membership, data, and process letting you take control of your associa

Top Membership Management Software Result from Association Management


RL
“Best office workforce management platform!”
What do you like best about Protech AMS?

In my usage of around 1 year in my company this has been grear tool to work with. It provides important team management capabilities like member data management , financial tracking yearly etc , this makes us to easily work with office members.

It has been simple to work on and it loads on devices without lag.Most important features is its amazing analytics tool .Customer support helped us in setup of this platform and it was good experience. Review collected by and hosted on G2.com.

What do you dislike about Protech AMS?

No problem with the platform itself but it may take some time for beginners to get used to every features. Review collected by and hosted on G2.com.

What problems is Protech AMS solving and how is that benefiting you?

In total it has been great software for our digital marketing domain which needs collaboration with clients and office teams.Its tracking feature helps us in tracking project budgeting according to need and member data allowed us to work with employees in a better way. Review collected by and hosted on G2.com.

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ClubRunner

ClubRunner

(11)4.2 out of 5

ClubRunner

(11)4.2 out of 5

ClubRunner is a membership management and communication platform for clubs and districts.

Top Membership Management Software Result from Association Management


Debbie M.
DM
“Outstanding Membership and Website platform”
What do you like best about ClubRunner?

ClubRunner is exactly what we needed! We developed our new website with every component that we wanted. It's easy to create and the support team is outstanding! We've occasionally had questions and we get responses same day or next day, often with links to video directions. Our organzation's website coordinator says this is her favorite platform that she's ever used. I'm not a techy person but have been able to easily upload design components onto our website. Our members have found logging on to be easy and the site to be intuitive. We also LOVE that ClubRunner has an app so that you can access member info from your phone. This company and its product is phenomenal and we highly recommend it. SO glad we switched over to ClubRunner for Altrusa District Twelve! Review collected by and hosted on G2.com.

What do you dislike about ClubRunner?

None so far. ClubRunner staff entered our membership data accurately and guided us in the website creation components. Easy to use. Looks great. Excellent support. No problems at all. Review collected by and hosted on G2.com.

What problems is ClubRunner solving and how is that benefiting you?

We wanted to be able to have more information on our website available to our members with easy access to it in the "members only" section, in addition to the public part of the site . ClubRunner does this. We wanted a way for members of one club to be able to get the contact information of members in other clubs so that they could connect more easily. ClubRunner makes this easy on the computer or your cell phone. Review collected by and hosted on G2.com.

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MemberSuite

MemberSuite

(56)4.0 out of 5

MemberSuite

(56)4.0 out of 5

MemberSuite is an association management software for non-profits of all sizes that has modules for a customizable platform.

Top Membership Management Software Result from Association Management


SS
(Original )Information
“MemberSuite Review”
What do you like best about MemberSuite?

We have been using MemberSuite for five years. It has a lot of functionality that our previous AMS didn’t have – such as seamless importing general ledger entries into QuickBooks,

We have found MemberSuite very configurable to meet most of our unique needs. On occasion we have to modify our process to fit MemberSuite functionality, but that would be the case for any AMS. They have a comprehensive API that our web developers have been able to use for integration with forms on our website.

They do have a process for customizations, but they discourage it in favor of configurability. On occasion the customizations have stopped working on an update, but the problems were eventually fixed. They are occasionally also open to absorbing a useful customization into their core software, which allows for the functionality to be included in their integration testing more seamlessly.

One major pro is that you get the entire system (less customizations) for one price. There is no need to decide whether to separately purchase a module or go without it. If you use the system, you have access to all core functionalities. Review collected by and hosted on G2.com.

What do you dislike about MemberSuite?

I would like to be able to import data to any table, including invoices, payments, etc. THere are a few things that can be imported, but there needs to be many more.

I am disappointed that I am limited to using specific merchant services. We have an alliance with a service that we had to stop using when we moved to MemberSuite.

Our users sometimes have difficulty accessing and interacting with their portal accounts. Review collected by and hosted on G2.com.

Recommendations to others considering MemberSuite:

Make sure you understand the capabilities and limitations Review collected by and hosted on G2.com.

What problems is MemberSuite solving and how is that benefiting you?

Ease of member experience, accurate financials, intuitive processes for our staff. Review collected by and hosted on G2.com.

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