Membership Management Software

I wish they could implement all feature requests right away but get it that they have to consider the needs of all customers--it is a balancing act. Review collected by and hosted on G2.com.

A great tool to manage members, events and continuing education. Review collected by and hosted on G2.com.

Implementation is a bit daunting, but the support you receive from the team helps a lot. It can also be quite technical with queries and reporting, but once you figure it out, it's not so bad. There are a ton of online resources available. Review collected by and hosted on G2.com.

iMIS is helping us to create a ton of efficiecies in our processes that are going to benefit both internal and external members. We have also been able to preserve all of our historical data in the system, which is a huge bonus. Review collected by and hosted on G2.com.

Just like any software, it can be down for some period of time and that means we don't have access to profiles at that time and therefore cannot provide the service we would like to provide until it comes back up again. Review collected by and hosted on G2.com.

Dashboard assists with providing us with the relevant information regarding sellers profiles which helps us in achieving our overall goal of providing the best service to our clients. Review collected by and hosted on G2.com.

There is not much not to dislike but I would love for them to be able to add functionality that allows for a % of the invoice amount to be passed onto the customer when they pay with cc. Our organisation is losing a lot of money because this functionality is not available. Review collected by and hosted on G2.com.

We love the campaign functions as it's easy for us to get our messaging out to the people who need it. Review collected by and hosted on G2.com.

There have been some issues in the past with other staff members having a tough time getting through to support, however, when issues have arisen, they have always gotten resolved.

There are a few areas we would like to see some more customization, but it seems to be headed in that direction witht the progressing development. Review collected by and hosted on G2.com.

It solves our longstanding problem of having all different systems. It has moved our proceses into one unified system that all staff can access and understand. Review collected by and hosted on G2.com.

I am still in the development phase and did run into a few problems fixing some compatibility issues with the Divi theme, but I got the support I needed to work through that and so far haven't run into other major issues. Review collected by and hosted on G2.com.

MemberPress solved my problem of needing affordable software to create an online membership program plus to offer online courses. Review collected by and hosted on G2.com.

The content editor can have glitches at times. I've noticed that it can add extra characters after publication and can be finicky with special characters. Additionally, it is very important to save work if you are working on the same content for a long time - I've experienced (the hard way) that you could be logged out of your account and lose all your work. Review collected by and hosted on G2.com.

I often need to update the content of our website - MemberLeap makes this frequent updating easy and the layout looks great! Review collected by and hosted on G2.com.

The interface for our members is a difficult and not a one touch easy to navigate. The coding errors which have taken a great deal of time to fix preventing from me completing my job. In addition the payment processing hurdles. Review collected by and hosted on G2.com.

An management of the member information and registration system. Helps keep in one place and effectively keep track of member information. Review collected by and hosted on G2.com.

As with any technology product, Neon CRM occasionally experiences errors or issues. However, their support team is highly responsive and efficient in resolving problems quickly. Although these minor glitches exist, the prompt and effective support ensures they are nothing more than brief inconveniences. Review collected by and hosted on G2.com.

Neon CRM excels in organizing relationships logically and intuitively, significantly enhancing our ability to manage connections effectively. Its robust financial reporting tools provide clear insights, aiding in strategic decision-making. The platform facilitates both individual engagement tasks and mass communications with ease, streamlining our outreach efforts. Automated workflows efficiently handle repetitive tasks, allowing us to focus on more impactful activities. The streamlined donation collection process, which supports multiple payment methods and allows donors to cover credit card fees, has greatly improved our fundraising efficiency. Review collected by and hosted on G2.com.

The pricing of maintaining membership works is very costly it is a hell of a investment for small companies to manage it in a long run. Also we are dealing with providing sensitive data of the organisation and company with this platform. So sometimes trusting their security is not enough as their security system is not that robust. Review collected by and hosted on G2.com.

This is a tool that helps organisations in streamlining their customers membership management and long term financial operations that happen in day to day life. It also improves the quality of customer interaction that used to happen earlier manually by involvement of human resource. Now it is taken care by membership works. Review collected by and hosted on G2.com.

While the Members feature offers great capabilities (mini-profiles, automated communications, forms), it does not allow filtering on membership date. Adding this feature would help us better recognize and onboard new members. Please add it! Mobilize doesn't really support collaboration in creating documents. If several of us need to work on a document, we use Google docs to leverage their editing and versioning features and then post the finished doc on Mobilize. It would be nice if Mobilize had that function, too. Review collected by and hosted on G2.com.

Through Mobilize, our community shares professional opportunities and resources, collaborates, creates and promotes events, and improves our organization. Our members are not co-located. Mobilize has helped us grow and become better organized despite the challenges of the pandemic. We also use Mobilize as the repository of our foundational documents that describe who we are, how we function, and what we hope to achieve. We reference these documents frequently. As we share our knowledge with one another, we are better able to serve social sector organizations. Review collected by and hosted on G2.com.

As a small charity we found it expensive to do elements we would have liked. That said we got what we paid for and had excellent support. Review collected by and hosted on G2.com.

It addressed our membership issues which historically wasn't as best as we needed. We were able to clawback lost income by being able to see and automate the system which previously was manually managed. Review collected by and hosted on G2.com.

1) limitations to see members across chapters

2) limited capability to create one newsletter and then copying other different chapter

3) No phone support or support on weekends or Canadian holidays

4) limited CRM capabilities

5) SEO limitations Review collected by and hosted on G2.com.

It hasn't worked for us after a significant investment of time and money. Review collected by and hosted on G2.com.

I was also able to discover that its integration with our existing accounting software was challenging to implement. Invoicing is a procedure that includes several stages, and the customization of templates in invoices is not convenient. Review collected by and hosted on G2.com.

I spend on administrative work that ChamberMaster has greatly helped me to improve on the task of managing my chamber. The information about the members is now easily retrievable, and the process of organizing events has been made easier. Review collected by and hosted on G2.com.

Hopefully most of these "sour grapes" will go away once we implement both Fonteva Payments AND Fonteva Platform 15.0.

As said "sour grapes" come mostly from having to do extra work when handling credit notes and memos over multiple SO's.

Yes, we were given a workaround, but no, one cannot use a workaround for too long as it hurts adoption. Review collected by and hosted on G2.com.

Everything eCommerce on Salesforce, of course. It also shapes and manages our Stripe Payments. Spark Admin, we are now finally digging into the more advanced features, and how they can help us be more productive with some chores and features, such as Rollup Summaries (for Lookup Relationships) Review collected by and hosted on G2.com.

Sometimes setting up custom workflows or reports for association needs can feel a bit tricky, but the support team usually helps us figure it out quickly. Review collected by and hosted on G2.com.

Protech AMS helps us stay on top of membership renewals, event registrations, and member communications—all in one place. 🙌 It’s made managing our association so much smoother and freed up our team to focus on engaging with members and growing our community. 🚀 Review collected by and hosted on G2.com.

The website builder is a disaster, if you are used to building in WordPress or even Wix or Squarespare - good luck with Springly builder, very old school way of thinking of how to structure websites and very limiting on theme customization. Trying to do anything within the system is a nightmare. And support is overseas so if you have an emergency - good luck! Review collected by and hosted on G2.com.

None - it caused more headaches Review collected by and hosted on G2.com.

One of the downsides for me is not having specific vendor references on the website as options. We host several events and it has been pretty difficult getting the vendor side setup. And it seems like it needs one master report that will show all information on it. For now, we have to usually pull 2 reports and combine them to get all of the informaton we need. Review collected by and hosted on G2.com.

I'm not aware of any problems being solved for us right now. Review collected by and hosted on G2.com.

The person - account setting is fine, works great. But it does present challenges when you try to work with 3rd parties who 'integrate' with Salesforce. The person-account is something they need to understand and handle, which evidently is not common. You cannot 'create contacts' directly from an API, you have to let Salesforce create the person-account, which will automatically create the connected 'contact' object and be properly linked. This is Nimble's problem only because Nimble uses the person-accounts setting of Salesforce.

The basic Nimble license (based on a Salesforce PLATFORM license) does not include several objects that Salesforce itself might include if it were a regular Salesforce license. (Campaigns is one example). You may need to make sure you have the correct licenses for objects you will need.

When we first went live in 2017, Nimble didn't have a lot of hands on training for those who would be administering Nimble and Salesforce. I believe this may have improved since then. I wish they had short 'how-to' videos for super-users/admins. They have great documentation, but I am the "show-me" kind of learner.

Understanding that they are not the Salesforce guru for you & their best expertise is their own product - at the beginning, not being already a Salesforce guru myself, it was painful figuring out what was Salesforce and what was Nimble. I get it now, but not so much when I started. Review collected by and hosted on G2.com.

Our complex online join needed us to tweak the Community Hub, but is working great. We reduced all physical paper needed to be submitted in order to be considered as a member. We do not let anyone join automatically w/out a human review, but the process is so much better now.

The member web interface is almost out-of the box. It is easy now for our members to buy products, register for events, and edit their own data online.

The annual renewal is done with payments online using the Express URL featurer after the bulk renewals are run - No more mailing of renewal notices and hardly any checks have to be processed.

Easy way to manage committees, new events, and manage the relationships of people to companies and companies to companies in rosters. Review collected by and hosted on G2.com.

Hard to learn for new users and also high cost of Implementation. customer support is bit slow. Review collected by and hosted on G2.com.

One of the main benefit is robust industry specific functionality for helps to streamline the complex processes. Review collected by and hosted on G2.com.