Knowledge Transfer Software

As with all software, there can be the occasional bug or friction - but they are few and far between with Fellow. And their team has demonstrated heavy interest in taking feedback from their user community, and actioning on requests. Overall, there isn't much not to like! Review collected by and hosted on G2.com.

Fellow has helped power our corporate Meeting Manifesto - 9 principles that we have identified and aligned to create more impactful meetings. From creating collaborative agendas for every meeting, to providing follow-ups and recaps to individuals that couldn't (or didn't need to) attend a session .... Fellow provides the tactical tooling necessary to super charge our meetings. Review collected by and hosted on G2.com.

It's hard for me to say since it's more of a want rather than a need, but I would like to see more integrations with other BI (business intelligence) tools such as Power BI. For example, you could have a Power BI report in a workspace, and then pin visuals from the report to the Mural canvas (somehow). The MURAL could be configured to refresh on a set interval so that it reflects the same data as in the Power BI report. Currently, Power BI is limited in terms of how creatively you can display visuals. You are limited by canvas size, shapes, style etc. However, leveraging Mural's environment, I could really see some beautiful reporting coming to life in a more engaging way, especially as users are able to annotate and engage with the data /visuals in a more meaningful way. Review collected by and hosted on G2.com.

One particular problem which Mural helped me solve relates to the quality assurance process of the Power BI reports our team produces. We produce several reports a month across a team of 16 people. One step in that process is called the peer review, which is essentially a step where 3 members of the team get assigned to do a review of the report, and make sure it's up to standards. This may include the functionality of the report, but also visually as well. Up until I joined the team, and for almost 1 year after, the peer reviews were done in OneNote. This involved the auditors leveraging a poorly formatted table in which they had to take screenshots of their findings, and then add comments to explain what it is they are flagging. After the auditing period concluded, a meeting would be held to go over the feedback. However, due to the lack of a proper template, there was no consistency in how the report owner would indicate whether the findings were accepted (and then subsequently, implemented) or rejected.

I deicded this had to be changed, and leveraged Mural to solve the problem. I created a process by which the report owner simply takes a screenshot of each page of the report, and pastes them into an area I defined for visual aspects of the report. There is another area created to log any functionality related findings. Now the auditors just have to use annotations (stick notes or comments) on the existing images to indicate their findings. If needed, they can take a screenshot of something that isn't shown in the image, which is not often the case.

Now, the peer review meeting time has gone down from 1 hour to 30 minutes or less, which is a huge time saving for our team. Not to mention, the quality of our reports has increased significantly, and the process is much more engaging and user-friendly. It feels more human, which is important because design is another form of human language and expression. Review collected by and hosted on G2.com.

To me the only downside would be the AI that jumps on the calls. I know this is something that probably cannot be avoided but it just makes it feel like someone else is on the calls but know its another way it allows the system to take better notes of the calls. I do feel like the notes tab on the calls can be a little overbearing for me. When I see a bunch of words, lines and sections it can be a little overwhelming especially on a very busy day. Thats why I feel that I tend to stick more to the scorecards feature and that really helps me know what I miss/go over etc Review collected by and hosted on G2.com.

Its solving how I communicate with my clients and helping me organize my calls as well. Before I tend to be all over the place with what was discussed on my calls. I knew what I needed to get accomplished but it felt like sometimes I did not always get to that point effeciently where Avoma has let me organize my calls and let me see what I have gone over and what I have missed. Another big thing is talk time. Before I did not realize how much I was talking on my calls and how little my clients talk and is still something I am trying to work on today. Avoma lets me see exactly the percentage of the time I talked compared to my clients. Review collected by and hosted on G2.com.

The tool is relatively expensive so scaling to the entire organization has not been possible yet but we circumvent this easy integrations such as Jira and confluence. Review collected by and hosted on G2.com.

Aha! Roadmaps effectively addresses several critical business challenges, such as disparate intake of ideas, lack of real-time visibility into roadmaps and progress tracking, and the need for a single source of truth for planning and prioritization. By centralizing and streamlining these processes, Aha! Roadmaps ensures that our team operates more efficiently and stays aligned on our strategic goals. Review collected by and hosted on G2.com.

I struggled in the beginning to understand the program's organization and flow.

I would appreciate have more integrations. Review collected by and hosted on G2.com.

I am currently researching two tpics: (1) The future of Estate Planning; and (2) The Opportunity and Responsibility for our generation to actively participate in digitization of analog atifacts (which in itself adds eall new value as each is added to the overall wealth of mankind). My main request is or others to contribute their ideas and methods, in the hope of compiling everything into a publishable work. Review collected by and hosted on G2.com.

Limitation on the number of admin users. It can be a bit restrictive when you have a larger team that needs access to manage feedback or review the roadmap. It would be great if there were more flexibility or options for adding additional admins without hitting limits. Review collected by and hosted on G2.com.

The problem of efficiently gathering, organizing, and prioritizing customer feedback Before using Canny, managing feedback was fragmented and often difficult to track, leading to delayed responses and overlooked insights. With Canny, we now have a centralized place for feedback, which helps us clearly see what features or improvements our users want most. The voting system highlights top priorities, and the integration with tools like Slack and Jira ensures feedback is quickly actionable. This has improved our team’s decision-making process, increased transparency with our users, and ultimately helped us build a more user-centered product. Review collected by and hosted on G2.com.

I don't really have anything negative about the platform. I find the layout easy to use and this has been a game changer for us! Review collected by and hosted on G2.com.

By allowing anonymous feedback, we've significantly improved our internal communications, enabling us to address individual concerns more effectively. This open line of communication has not only helped us tackle specific issues but has also led to a better overall experience for our students. With real insights from those directly involved, we can make informed decisions that enhance our programs and foster a more supportive community. Incogneato has truly made a positive impact on how we engage with each other including staff, students and academics! Review collected by and hosted on G2.com.

However, I have not been able to start a meeting transcription if it is not marked before and it is important because sometimes you need in the middle of a current meeting Review collected by and hosted on G2.com.

First, something that I have not thought of, that is, taking notes on meetings I am not able to assist. However, people dont see this as normal, and I dont know if I will be able to use it. MeetGeek could enhance my workflow by ensuring accurate information capture, enabling advanced insights, and integrating smoothly into my existing tools, boosting efficiency and collaboration. Review collected by and hosted on G2.com.

Here there must have a collum in every visit for implementaion ,like when over frequency of visit what we can add on so it will be more benificial . Review collected by and hosted on G2.com.

It halp to enhance customer visit confidence also to understand where is gap to selling ideas ,after using this i feel we are in 360 digree thinking pattern in sales activity , i become active listenser and understand power of this kind of tools. Review collected by and hosted on G2.com.

From my experience with Uservoice, customers are not able to attach the few files when asking a query. Review collected by and hosted on G2.com.

Uservoice provides a platform for us to connect with the user problems. It gives a proper feedback of the product and help us fix the issues faced by the users. The best part is that we can update the status of the issue so that the user is also updated of the progress. Review collected by and hosted on G2.com.

There seems to be some concerning funding issues which have been publically aired by the founder/developer of Sessions, which indicated the possibly lifespan of Sessions may be sugnificantly shortened if they do not find the funding needed. Further to this though, lately the software has been glitchly, preventing logins, spinning icons preventing pages from loading, making the software unreliable or dependable for its intended purpose. Review collected by and hosted on G2.com.

The ability to be able to create a face to face onboarding process that flows easily, and the ability to make it simple for the attendees to join, without having to first upload software, etc. It has helped me consistently win over every client so far as I am more relaxed and confident in my presentation. Review collected by and hosted on G2.com.

I believe that ROI (tangible or intangible) could be tracked on Hype better. I think that a built-in ROI tracker would create a lot of value for the user. The tools available to submit ideas are great, though when those ideas are selected for implementation, it is very important to be able to track the impact. Review collected by and hosted on G2.com.

It is streamlining the process from ideation to implementation. The employees enjoy interacting and using the tools in projects to track team work and documents. Review collected by and hosted on G2.com.

There are some small bugs with the tool (e.g. some meetings don't sync well with google calendar). Scott has been amazing at fixing these things for us super quickly, though. Review collected by and hosted on G2.com.

Improved team communications without the burdens of comms / project management tools. As a small team, we needed an intuitive UI to get us started. Review collected by and hosted on G2.com.

There have been a few user experience tweaks and reporting changes we would like to see. The folks at Ideawake have been receptive and have been great at listening. Review collected by and hosted on G2.com.

Ideawake is allowing UW-Stout to approach innovation in an accessable, organized, and transparent way. Review collected by and hosted on G2.com.

Not really any downsides that I can think of. Review collected by and hosted on G2.com.

Saving me time and allowing me to be more present in meetings rather than focusing on writing things down.

-Ease of CRM integration - all meetings and notes get automatically logged

-When I am not in a meeting I can go back and read the recap that Update AI took to get all caught up on an account Review collected by and hosted on G2.com.

It is hard to monitor the progress of submissions when skipso prescribes deadlines. I have no way of knowing when they are coming up as regards entries i am to judge and this results in my missing deadlines and working under pressure. Review collected by and hosted on G2.com.

Skipso eliminates all the unnecessary time wasted on award submissions. It eliminates the physical entry forms and facilitates communication between the organizers, participants, and judges. This helps keep everyone in line. Review collected by and hosted on G2.com.

If you use hubspot its got a native integration, alas, I do not use hubspot so I gotta do a bit more work to get the recaps etc integrated into my client notes & other automations. Thats really the only dislike and its not even a biggie. Review collected by and hosted on G2.com.

Prevents Loss of Ideas and Insights, Improves Coaching and Feedback, Increases Efficiency, Enhances Accountability and Clarity, Boosts Productivity in Follow-Up. Overall, Grain is a powerhouse for my company's operations, ensuring that we’re organized, accountable, and continually improving our service—making it a key asset in delivering top-notch client experiences and empowering our team. Review collected by and hosted on G2.com.

For the types of documents I regularly upload the 15GB limit per document means I have to spend extra time compressing or splitting pdf's to fit and this can mean uploading multiple files per document. This can be time consuming when the agenda is large.

Diligent is slightly more expensive than some of the other solutions on the market but because of it's ability to link within documents to other board books we continue to use Diligent as our solution.

It would be good to have unlimited Committees available to us as part of the plan we are on, rather than having to pay per Commmittee. Review collected by and hosted on G2.com.

It solves having to host documents on our local server which could lead to security issues Review collected by and hosted on G2.com.

It suits perfectly in my daily routine with the customers, there is nothing i dislike about it. Review collected by and hosted on G2.com.

saving time, getting feedback from the customers inside the videos, making the communication easier because before i used to have to upload it to youtube to send for the customers but now i can simply send the claap link for them Review collected by and hosted on G2.com.

Lack of a good mobile app.

Some pages and templates could be more customizable since each company looks at Innovation from a different lense. Review collected by and hosted on G2.com.

Brightidea is our centralized Innovation platform. It has allowed us to track innovation ideas across the firm all in one place.

We can identify duplicate ideas, run reports on areas with the highest interest and benefits.

Host multiple hackathon like events on Brightidea.

Create complex workflows to manage ideas and run them through a framework to becoming commercial opportunities. Review collected by and hosted on G2.com.