It Call Logging Software

Typically, It Call Logging is a capability of a variety of other G2 Software categories. See more below to select the

best It Call Logging Software.

Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

Top It Call Logging Software Result from IT Service Management (ITSM) Tools

Also listed in IT Alerting, Incident Management, Enterprise IT Management, Service Desk, Customer Self-Service


SS
“A solid choice that is worth considering”
What do you like best about Freshservice?

Freshservice is straight forward to use and fairly easy to set up, meaning that you don't need to spend months trying to get usage out of the product. We were using it live within 30 days of purchase. Review collected by and hosted on G2.com.

What do you dislike about Freshservice?

FreshService has some rough edges that I wish were polished out some. The analytics/reporting is a bit clunky. Review collected by and hosted on G2.com.

What problems is Freshservice solving and how is that benefiting you?

We use Freshservice across our global operations, both as an IT service management (ITSM) and IT asset management (ITAM) tool, and as a ticketing system for multiple business departments. For IT, it helps us keep track of incidents, service requests, and assets in one place, making it easier to stay organized and respond quickly. The asset management side is a huge help for tracking hardware, software, and licenses across different locations, especially when it comes to audits and renewals. Other teams like HR, Facilities, and Finance also use Freshservice for handling internal requests. Having everything in one system makes it easier for employees to get the help they need without bouncing between different tools. Plus, the reporting features give us a clear view of service performance across teams. Overall, Freshservice helps keep things running smoothly, improves response times, and makes life easier for both our IT team and other departments. Review collected by and hosted on G2.com.

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Atera

Atera

(789)4.6 out of 5

Atera

(789)4.6 out of 5

Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastr

Top It Call Logging Software Result from Remote Monitoring & Management (RMM)

Also listed in IT Service Management (ITSM) Tools, Patch Management, IT Asset Management, Remote Support, Endpoint Management


AB
“Atera's Ease of Use and AI Integration Has Transformed Our IT Workflow”
What do you like best about Atera?

Atera is incredibly easy to use and implement, making it a perfect solution for IT professionals who need to get up and running quickly. The intuitive interface allows for seamless navigation, and the automation tools have reduced manual workload significantly. The AI-driven troubleshooting is a game-changer, helping us resolve issues 70% faster. The frequency of use is high because it combines Remote Monitoring and Management (RMM), PSA, and billing in one unified platform. The number of features offered is extensive, from ticketing automation to proactive device monitoring, making it an all-in-one solution. Additionally, Atera’s ease of integration with third-party tools ensures we can connect our existing systems without hassle. Review collected by and hosted on G2.com.

What do you dislike about Atera?

While Atera offers a robust set of features, the reporting tools could be more customizable to meet specific business needs. Additionally, while customer support is responsive and helpful, implementing new feature requests or updates can take longer than anticipated. Lastly, the platform would benefit from more granular controls in workflow customization to cater to complex environments. Review collected by and hosted on G2.com.

What problems is Atera solving and how is that benefiting you?

Atera helps us manage and monitor our clients' IT environments seamlessly, addressing issues before they become critical. The RMM capabilities ensure real-time device monitoring and proactive alerts, significantly reducing downtime. The automation of ticketing and troubleshooting has saved us countless hours, improving both response times and client satisfaction. Additionally, Atera's flat-rate pricing allows us to scale our services without worrying about unpredictable costs, making it an invaluable tool for our growing business.

The integration of PSA features has streamlined our billing and reporting processes, ensuring transparency and efficiency when managing client accounts. Overall, Atera has improved our operational workflows, enhanced customer relationships, and allowed us to focus on delivering top-tier IT services. Review collected by and hosted on G2.com.

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Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust

Top It Call Logging Software Result from CRM

Also listed in Sales Acceleration Platforms, Sales Platforms, Quote-to-Cash, Conversation Intelligence, Sales Engagement


Chris M.
CM
“Great tool for sales and marketing”
What do you like best about HubSpot Sales Hub?

Super easy to configure. Even if you dont know where a setting is, you can typically find it within a few clicks since intuative links are placed where you would need them. There are lots of pre-built reports and it's easy to build your own. The sales and marketing function work seamlessly. Lots of available integrations that are easy to set up. This is way easier than using Sales Force. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Sales Hub?

They still dont have a way to show how much your pipeline has increased or decreased over time. For example, if I just wanted to see how many dollars were added in a single month, this tool cant do that. There are a lot of clunky work-arounds but they still wont give you the exact data you are looking for. Review collected by and hosted on G2.com.

What problems is HubSpot Sales Hub solving and how is that benefiting you?

A one stop shop that gives me almost everything that I need to run my sales organization. I can track overall sales pipeline and the individual metrics for each of my sales reps. Review collected by and hosted on G2.com.

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OpenPhone

OpenPhone

(2,312)4.7 out of 5

OpenPhone

(2,312)4.7 out of 5

OpenPhone is the new phone for business. It comes with powerful calling, messaging, and a lightweight CRM. Works great for individuals and teams. It allows you to share a phon

Top It Call Logging Software Result from VoIP

Also listed in Outbound Call Tracking, Google Workspace Communication Tools


Harley R.
HR
“I use OpenPhone with my homeowners and mostly B2B sales and connections.”
What do you like best about OpenPhone?

OpenPhone is set up very simply, I absolutely love the AI features of the transcript and the ability to record phone calls. That has been more than helpful in going back and getting information like names emails and the ability to send my recorded calls to my manager for him to critique them. Review collected by and hosted on G2.com.

What do you dislike about OpenPhone?

Honestly, I wish there was a better way to organize it. It's really hard to stay organized with companies that I currently am partnered with, homeowners that I'm working on estimates for keeping those organized with all the cold calls that I do is really hard. It would be helpful if you could put people in different folders or areas. Review collected by and hosted on G2.com.

What problems is OpenPhone solving and how is that benefiting you?

I think that the idea with tags is a great idea, but being able to put contacts in different folders would be extremely helpful. I feel like I forget about certain homeowners and following up with certain important companies due to the mix with the cold calls on some of my new companies Review collected by and hosted on G2.com.

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Close

Close

(1,620)4.7 out of 5

Close

(1,620)4.7 out of 5

Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals

Top It Call Logging Software Result from CRM

Also listed in Customer Communications Management, SMS Marketing, Sales Engagement, AI Sales Assistant, Outbound Call Tracking


RJ
“First class CRM with unlimited customizability and an awesome support team”
What do you like best about Close?

First and foremost i love their powerdialer and overall telemarketing feature. In my opinion close is the best CRM in this department, adding to this is the easy customizability which enabled us to fit it exactly to our needs. To this date we were so far able to integrate it with every other software and even our offline touchpoints are now in close.

We use it daily and if we ever encountered a problem the customer support team quickly came up with solution to our Problem. Review collected by and hosted on G2.com.

What do you dislike about Close?

I would love some more native integration with other common sales channels, for example LinkedIn. Review collected by and hosted on G2.com.

What problems is Close solving and how is that benefiting you?

Our sales team relies heavily on using the phone in our sales funnel, and the auto dialer feature of Close really added some quality of life. Together with the smart views we are able to call exactly the leads we want to reach without much effort. Review collected by and hosted on G2.com.

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CallRail

CallRail

(1,501)4.6 out of 5

CallRail

(1,501)4.6 out of 5

CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide,

Top It Call Logging Software Result from Inbound Call Tracking

Also listed in Online Form Builder, Outbound Call Tracking, Marketing Analytics, Lead Capture, Attribution


Ivan P.
IP
“Great tool for tracking calls, analyzing quality”
What do you like best about CallRail?

I've been using CallRail extensively across five different companies, managing around 50 tracking numbers for ads, print collateral, car wraps, and our website.

The AI features are impressive, making it easy to analyze calls, automate insights, and optimize performance. Integrations and notifications are seamless, ensuring I never miss important data.

The call summaries are a game-changer, allowing me to quickly assess call quality. By reviewing these insights, I’ve been able to refine our call center SOPs, ultimately saving jobs and improving customer interactions. CallRail is an essential tool for any business serious about tracking and optimizing their inbound calls. Review collected by and hosted on G2.com.

What do you dislike about CallRail?

UX/UI I think can be a better bit better. Buts its pretty easy to use/ 8/10 Review collected by and hosted on G2.com.

What problems is CallRail solving and how is that benefiting you?

CallRail helps us track and analyze our marketing spend across multiple channels.

The platform’s call summaries and analytics help us quickly assess call quality, ensuring that we're investing in the right marketing strategies. Review collected by and hosted on G2.com.

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ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

Top It Call Logging Software Result from IT Service Management (ITSM) Tools

Also listed in Incident Management, Configuration Management, Service Desk


Dhaval M.
DM
“ServiceNow for Customer experience improvement”
What do you like best about ServiceNow IT Service Management?

here in ServiceNow Note tab in resolution page was very much helpful we can share here our work notes and requirement with customent it will be available with request number permenently so in future some one can also refer the same. also best thing is we can configure workflow as per ITIL standerds and set custom alerts. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow IT Service Management?

some tooltips need to share regularly to ServiceNow user acording to his role. what happen in current senairio Servicenow having somuch features but as we are busy in day to day task not exploring more. using this flash tooltips we can lern small things regularly and it's impect to effective utilysation of servicenow. Review collected by and hosted on G2.com.

What problems is ServiceNow IT Service Management solving and how is that benefiting you?

it's give transprancy between user and techsupport, what every users facing issue the raise concern using ServiceNow and as techsupport team we will get alert as we already configured and we can write our troubleshooting steps in worknote tab which is visible to user with if we have configured alerts then user received email on our worknotes. so that user also happy to see we are working on his issue towards resolutions. Review collected by and hosted on G2.com.

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JustCall

JustCall

(2,085)4.3 out of 5

JustCall

(2,085)4.3 out of 5

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single

Top It Call Logging Software Result from Contact Center

Also listed in Cloud PBX Platforms, Digital Customer Service Platforms, Contact Center Quality Assurance, Customer Communications Management, SMS Marketing


Jonathan Killstring H.
JH
“The only VOIP provider that made good on their pitch to us”
What do you like best about JustCall?

We have had just a heckin' rough time getting our telephony in Salesforce sorted out. JustCall is the one that actually allows us to review the sales team's calls with ease and speed. The transcription feature is genuinely useful.

Getting it set up was pretty painless, at least at a basic functionality level.

Customer support is genuinely helpful, though it can take a minute to get a hold of them. But they've never failed to resolve my issues. Review collected by and hosted on G2.com.

What do you dislike about JustCall?

Integration works smoothly enough, but some of the features are proving tricky to get talking to other APIs seamlessly. There's a bit of confusion between the SF Integration, the Chrome add-on, and the standalone dialer - but we have a nice system now with integrated pop-up, and the chrome extension.

My sales team is using this every day, and it doesn't strain under the weight.

There are a lot of structures that aren't immediately obvious when you're using the product, that you'll only run into when something stops working.

It's honestly a little janky in places; the amount of things that I need to contact support to do for me, instead of just letting an admin do it? It's not my favorite.

We've actually had a stretch of difficulty with porting in numbers - things that had historically not taken that long, now taking multiple weeks. Review collected by and hosted on G2.com.

What problems is JustCall solving and how is that benefiting you?

Connecting our sales team to interested buyers - and helping us analyze our team, and train them up accordingly. It's our cornerstone VOIP for a phone-based sales process.

We like it enough that we actually moved our support team over to the service as well: so that's handling support and repair queries as well. Review collected by and hosted on G2.com.

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Nooks

Nooks

(499)4.8 out of 5

Nooks

(499)4.8 out of 5

Nooks is an AI-Powered Parallel Dialer and Virtual Salesfloor that helps SDR teams 5x their conversations and supercharge productivity.

Top It Call Logging Software Result from Auto Dialer

Also listed in Outbound Call Tracking, Virtual Workspaces


Gianni F.
GF
“Amazing Dialer!”
What do you like best about Nooks?

Several features... where to start ... the customization options for the dashboard and the dialing interface, the ability to see prospects information in the same dashboard, the expedited way it dials and connects to calls, the feature of being able to switch/add numbers with ease, the feature of being able to collaborate in a common room with other colleagues in a constant video call, the feature of filtering and being able to handle my call lists, being able to set automated voicemails in case the call isn't picked up by a prospect. Overall, great interface, pretty intuitive, great performance. Super recommended! The customer support team is always ready to attend any issue and they consider the points of improvement for future upgrades. I use it daily. It easily integrates with other sale automation tools. Review collected by and hosted on G2.com.

What do you dislike about Nooks?

I tend to go over my call lists faster, this might be also bc of the fast way the platform dials and connects, compared to other dialers I've used Review collected by and hosted on G2.com.

What problems is Nooks solving and how is that benefiting you?

Increasing efficient and effective prospecting. Review collected by and hosted on G2.com.

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Helpdesk 365

Helpdesk 365

(142)4.8 out of 5

Helpdesk 365

(142)4.8 out of 5

HR365 Helpdesk - HR365's Sharepoint help desk is a simple, customizable helpdesk tool that ensures your organization can handle every issue effectively. Assign every ticket to

Top It Call Logging Software Result from Service Desk

Also listed in IT Service Management (ITSM) Tools, Help Desk, Customer Self-Service


DA
“This is an Exceptional and Reliable Helpdesk Ticketing Solution: Its Peformance Is Exceptional”
What do you like best about Helpdesk 365?

I like Helpdesk 365 because it is automated ,tickets are assigned to appropriate team that can handle it with ease .

Tickets are classified in a particular order such as time that it was placed, or how important it is .

Our employees get requests in their emails , without any difficulty.

Helpdesk 365 helps in knowing who is responsible for the tickets .

Helpdesk assists in monitoring how long a ticket has been submitted and the duration it has taken .

The customer support is amazing. Review collected by and hosted on G2.com.

What do you dislike about Helpdesk 365?

It gives us a challenge when we want to use another operating system since it is only found on windows,it makes our work hard. Review collected by and hosted on G2.com.

What problems is Helpdesk 365 solving and how is that benefiting you?

Through Helpdesk 365 we are able to customize our tickets to how we would like them to be seen ,it is a great way to market our brand .

All the information you may need for your customers and what they have ever purchased from you is provided,with this information you are able to know what they might like.

Our employees have an easy time because tickets are shared efficiently Review collected by and hosted on G2.com.

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800.com

800.com

(460)4.7 out of 5

800.com

(460)4.7 out of 5

Get a toll-free number and increase your sales globally. Search, order and activate your unique number today!

Top It Call Logging Software Result from Inbound Call Tracking

Also listed in SMS Marketing


Cameron D.
CD
“A Great Phone Service in a Sea of Options”
What do you like best about 800.com?

The price first and foremost. But don't let that scare you. I was happy with the ability to search for a good vanity number for my business. From there I appreciated the fact that I was able to find a plan that fit my budget and usage trends. Under $10 a month for 1,000 minutes and 120 messages is great. Getting approved for SMS was a straightforward, yet necessary process that added a huge benefit to my company being able to communicate with existing and potential clients. Review collected by and hosted on G2.com.

What do you dislike about 800.com?

Several interesting features require an upgrade to the pro plan. I don't use any of these, yet, but it would be nice to have some inclusions even at a limit like is the case with the number of minutes and text messages per month. Review collected by and hosted on G2.com.

What problems is 800.com solving and how is that benefiting you?

We needed a good vanity number that would primary serve for inbound and outbound SMS communication. We use the phone feature as well but we primarily wanted to allow clients to text us. Other platforms make this more challenging and therefore create the need for a service like 800.com Review collected by and hosted on G2.com.

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Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements

Top It Call Logging Software Result from Professional Services Automation

Also listed in IT Service Management (ITSM) Tools, Service Desk


Lokesh  S.
LS
(Original )Information
“Best MSP user request ticketing tool we have integrated with Datto RMM and ITGlue”
What do you like best about Autotask Professional Services Automation (PSA)?

Autotask provide us a solution for ticket management and seamless integration with essential tools, enhancing our workflow and efficiency.

Autotask integrated with Datto RMM, IT Glue, and Backup Radar. This setup allows us to createad a automatic ticket via APIs when issues occur.

We have used Autotask daily for the past five years, I’ve found it to offer numerous valuable features like:

Checklists and Documentation - It enables us to create checklists and upload screenshots and documents, ensuring easy access to crucial information.

Reporting - The reporting capabilities are excellent, allowing us to generate and share reports with our management team and clients as needed for example audit purpose.

24/7 Support - The support team is always available to assist us whenever required.

Ease of Use - The system is easy to implement and user-friendly, making it accessible for users with varying technical skills. Review collected by and hosted on G2.com.

What do you dislike about Autotask Professional Services Automation (PSA)?

Support team should respond quickly, although their technical expertise is exceptional. Review collected by and hosted on G2.com.

What problems is Autotask Professional Services Automation (PSA) solving and how is that benefiting you?

Autotask provide us a solution for ticket management and seamless integration with essential tools, enhancing our workflow and efficiency.

Autotask integrated with Datto RMM, IT Glue, and Backup Radar. This setup allows us to createad a automatic ticket via APIs when issues occur.

We have used Autotask daily for the past five years, I’ve found it to offer numerous valuable features like: Review collected by and hosted on G2.com.

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Salesloft

Salesloft

(4,111)4.5 out of 5

Salesloft

(4,111)4.5 out of 5

Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help mar

Top It Call Logging Software Result from Sales Engagement

Also listed in Sales Acceleration Platforms, Conversation Intelligence, Sales Coaching, Outbound Call Tracking, Email Tracking


Craig P.
CP
“Poor customer service, getting left behind in technology”
What do you like best about Salesloft?

Their native Saleforce integration is mediocre, but the competition has caught up. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

I have been a Salesloft customer for 3 years, things started out well but they never updated features or technology in that entire period. Outbound email best practices are not possible with Salesloft and it will ensure poor email deliverability, limited campaign options, and a lack of integrations to new sales tech

Worst of all was my customer service experience. I noticed an annual auto renewal hit my credit card and informed their billing and customer service immediately that I did not plan to renew and that I would like a refund. They refused completely and wouldn’t compromise in any way. They referenced an email about billing that went to my spam, this info in inaccessible on their platform, and they felt completely entitled to keep all of my annual fee.

Stay far away from Salesloft! Review collected by and hosted on G2.com.

What problems is Salesloft solving and how is that benefiting you?

Salesloft wants to be an enterprise sales solution and the goal is to create outbound efficiency. Many competitors solve that problem better. Review collected by and hosted on G2.com.

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WhatConverts

WhatConverts

(225)4.9 out of 5

WhatConverts

(225)4.9 out of 5

Call tracking is the center piece of the WhatConverts solution for agencies and companies that want to see the complete marketing picture. We go beyond phone call tracking to

Top It Call Logging Software Result from Inbound Call Tracking

Also listed in Marketing Analytics, Attribution, AI Sales Assistant, Conversation Intelligence, Lead Capture


Donovan R.
DR
“Great and quick support from the WhatConverts team!”
What do you like best about WhatConverts?

We have been using WhatConverts for a few of our agency clients. Never had any major issues, their team sat down with us on request to walk us through the product, how we could optimise our setups and what other features were available.

Recently we put in a support request for a change we did not know was possible and the team not only got back to us extremely quickly, they also actioned the change across our account, saving us a ton of manual work. Super easy to use and quick for us to implement on our clients sites. Review collected by and hosted on G2.com.

What do you dislike about WhatConverts?

At this stage we don't have much to talk about in terms of dislikes. We found their pricing. alittle confusing initially but once diving in, it makes a lot more sense. Review collected by and hosted on G2.com.

What problems is WhatConverts solving and how is that benefiting you?

For a lot of our service based businesses, we find that it can be tricky to identify what calls are being placed, what specific service the user is calling about and what the final outcome was. With WhatConverts we not only know where the call came from, we also know how it went and what the outcome was without having to put extra admin on the sales staff. At the end of the month we get to have confidence in the metrics we are presenting to our clients. Review collected by and hosted on G2.com.

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Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

Top It Call Logging Software Result from CRM

Also listed in Sales Planning, Business Scheduling, Sales Acceleration Platforms, Sales Platforms, Conversation Intelligence


Balamurugan P.
BP
(Original )Information
“Salesforce Sales Cloud Best CRM i ever seen”
What do you like best about Salesforce Sales Cloud?

The best thing that i would like from sales cloud is that the creation of case and work orders. It supports customers to interact with people like a social platdorm and getting updates on daily basis. Doing this Everyday it really helps the customers to interact with new peoples and keep on sharing their insights. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Sales Cloud?

I'm using this sales cloud for the past 2 years and i havent seen any lag or defect in this product. Review collected by and hosted on G2.com.

What problems is Salesforce Sales Cloud solving and how is that benefiting you?

Day by day sales cloud helps our customers in increasing sales efficiency and sales growth. Through sales analytics it helps us to customize/enhance our business products to get reach in high level. Eventhough its providing a path to provide a support for those products as well via work order creation and assigning immediate technician to get that fixed. Sles cloud really helps our ORG to increase productivity and better relationship among customers. Review collected by and hosted on G2.com.

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TeleCMI

TeleCMI

(188)4.8 out of 5

TeleCMI

(188)4.8 out of 5

TeleCMI ensures reliable customer communication that leads to increase of business productivity and results to succeed all your business endeavours.

Top It Call Logging Software Result from VoIP

Also listed in Contact Center, Outbound Call Tracking, Cloud PBX Platforms


SR
“Enhanced Team Monitoring and Customer Tracking with TeleCMI API's”
What do you like best about TeleCMI?

We are using TeleCMI, and it has been very useful for our marketing needs. When a customer calls our marketing number, we can see their details after the call is answered. TeleCMI also allows us to track which agent answered the call, making it easy to manage and monitor our team. Overall, it’s a great tool for our business.

The most we like is that outbound calls which are integrated with our CRM. Initially We have request a few new enhancements to them, where their product team delivered it by a week of time. Review collected by and hosted on G2.com.

What do you dislike about TeleCMI?

We have been using TeleCMI for past 5 years but still no dislike. The System is running smooth. Review collected by and hosted on G2.com.

What problems is TeleCMI solving and how is that benefiting you?

It helps to manage all the call details directly from the CRM. It benefiting us to have a disposition and have remarks at one place Review collected by and hosted on G2.com.

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Clari

Clari

(5,417)4.6 out of 5

Clari

(5,417)4.6 out of 5

With Clari, sales leaders get instant insight about their forecast and deal progress, with a direct line to reps to coach and align on next steps to close.

Top It Call Logging Software Result from Revenue Operations & Intelligence (RO&I)

Also listed in Business Scheduling, Sales Acceleration Platforms, Customer Revenue Optimization, Sales Engagement, AI Sales Assistant


Bethany C.
BC
(Original )Information
“Happy with the results but the processes need to be more straight forward”
What do you like best about Clari?

I like I can send off hundreds of emails in bulk the same day. Additionally Groove support is efficient at answering questions and resolving my issues. Very reliable team y'all have over there.

i use it frequently for my work as a BDM.

I dont really implement or integrate. thats rev ops team's job. Review collected by and hosted on G2.com.

What do you dislike about Clari?

My frustration is with the UI. It feels very clonky and a lot of times for me groove is frequently saying an issue has occured with that little issue pop up when I'm about my normal business and then I have to stop using groove and do something else until the engineering team resolves it.

And parts of the UI seem counterintuitive and difficult.

Heres to name a few to start:

- SO many times I've started creating a flow and I accidentally x out of the screen and lose what I created. Wish the flow would save automactically as I'm building it out step by step.

- It's really easy to lose track of contacts who bounce on a flow and it gets complicated really quick between removed, bounced, exited, completed, etc. to keep things straight.

- I understand the purpose of global standards but would like to make a few exceptions to a few flows ex. we have a global standard to kick people out of a flow when they respond but when im sending out a monthly newsletter to my clients and prospects (regardless if they resond or not) i'm not able to do that very easily carrying the same audience across a multi-step flow Review collected by and hosted on G2.com.

What problems is Clari solving and how is that benefiting you?

it solves:

- sending hundreds of emails + newsletters in bulk saving me hours if not days of time

- automating templeted emails i send frequently ad hoc Review collected by and hosted on G2.com.

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Siit

Siit

(25)5.0 out of 5

Siit

(25)5.0 out of 5

Siit provides the power to HR & IT teams to build meaningful and lasting relationships with their employees. By providing the first dedicated internal help desk, it is now p

Top It Call Logging Software Result from HR Service Delivery

Also listed in Service Desk


Mickael B.
MB
“Transforming My Daily Work Experience”
What do you like best about Siit?

I have been using SIIT for a while now, and it has significantly improved my daily work experience. This software is incredibly simple to use and extremely useful. The AI works exceptionally well and is very intuitive.

With SIIT, I no longer have to wait for days to get a response from HR, nor do I need to bother them with every little question. The tools are well-connected, and I can conveniently use it through Slack or Teams.

I would like to commend the team behind SIIT for their outstanding work. This software has truly made a difference in my daily workflow. Review collected by and hosted on G2.com.

What do you dislike about Siit?

Since it’s a SaaS application, a stable internet connection is required, which can be a drawback if you experience connectivity issues. Review collected by and hosted on G2.com.

What problems is Siit solving and how is that benefiting you?

Reduces HR Response Time: Eliminates the long wait times for responses from HR by providing instant answers through the AI.

Decreases HR Workload: Minimizes the need to contact HR for routine questions, allowing them to focus on more complex tasks.

Improves Employee Productivity: By offering quick support and answers, it allows employees to stay focused on their work without unnecessary interruptions.

Centralizes Support Tools: Connects various support tools in one platform, streamlining the process of getting help and information.

Offers Intuitive User Experience: Provides a user-friendly and intuitive interface that makes it easy for employees to navigate and use.

Ensures Consistent Support: Delivers consistent and accurate information through its AI, ensuring all employees receive the same level of support.

Saves Time: Reduces the time spent searching for information or waiting for help, allowing employees to be more efficient. Review collected by and hosted on G2.com.

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See all Siit reviews

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad prod

Top It Call Logging Software Result from VoIP

Also listed in UCaaS Platforms, AI Sales Assistant, Google Workspace Communication Tools, Outbound Call Tracking, Feedback Analytics


SM
“Quick, painless setup, even for non-tech savvy folks”
What do you like best about Dialpad Connect?

Reasonable pricing that works well on solopreneur and/or startup budget. The onboarding call was also quite helpful. The call/voice quality was excellent! Review collected by and hosted on G2.com.

What do you dislike about Dialpad Connect?

More of a nitpick, really, but I hope there's a more pared-down version of the product. We're basically just looking for a phone and SMS app for our client success team, so we don't really have a need for the other features.

Also, we couldn't use the office number to register a WhatsApp Business account. We would have loved to use the same number across all our comms channels so we won't need to expose our team members' personal information. Review collected by and hosted on G2.com.

What problems is Dialpad Connect solving and how is that benefiting you?

We needed a simple, affordable, tech newbie-friendly calling solution to reach our Australian clientbase without worrying about expiring credits, maintaining a plan AND a calling credit, or setting up complicated phone systems for our remote team members scattered across the continent. Review collected by and hosted on G2.com.

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Proactivanet

Proactivanet

(65)4.8 out of 5

Proactivanet

(65)4.8 out of 5

Proactivanet is an ITSM Software with total management solution for assets and services for IT. Inventory, Service Desk and CMDB that suites for the optimization of any IT ser

Top It Call Logging Software Result from Service Desk

Also listed in IT Asset Management


AR
“Experience in Proactivanet”
What do you like best about Proactivanet?

I consider that the most useful aspect of the platform is being able to have detailed control of all technological assets, its user-friendly interface, and especially the control of software usage and licensing. Review collected by and hosted on G2.com.

What do you dislike about Proactivanet?

I don't like that in Proactivanet creating a metric and alert is complex, I would like to be able to do it easily as well as customize colors like in Power BI. Review collected by and hosted on G2.com.

What problems is Proactivanet solving and how is that benefiting you?

Proactivanet has helped us have centralized control of the university's technological assets on a single platform, allowing us to identify who uses them, how often, and the type of use given to the computer equipment, which facilitates decision-making. Review collected by and hosted on G2.com.

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