General Contractors Software

1. For sharing documents, max of 10 mb file size allowed.

2. No push notification, incase employee forgots morning punch.

3. While filling proposed inverstment, tax calculation dont work properly. Review collected by and hosted on G2.com.

1. Being a banking domain, some employees enagaged in field duty for them we had a great difficulty to manage their attendance, now that issue is resolved with the help of mobile application.

2. Investment declarations are now carried out smoothly this year, previously this was a major headache task.

3. It has reduced manual intervention regarding profile updation, time office management and salary processing, all employee need to raise an helpdesk ticket.

4. Performance module helped in tracking the employees performance, and the best part is the transparency in the review ratings. Review collected by and hosted on G2.com.

Their customer support is quite bad, they don't know to handle lateness queries, and they have no knowledge on how to handle clients. Deel's interface also lags a lot, so they need to update their payment and services deadline, as it can show something and the outcome will be completely something different.

Also their way of reply is very generic, it always feel like I am talking to an AI vs having a conversation with an actual human being.

Another thing, I'd love if Deel is like wize were you keep your money for as much as you'd love to, and don't have to withdraw it within a limitation of time. Review collected by and hosted on G2.com.

Deel's strength lies in its ability to streamline international contractor payments. They offer a transparent fee structure, eliminating the uncertainties associated with fluctuating foreign exchange rates. This predictability in costs was particularly beneficial for our company, which employs a significant number of international contractors. Deel's efficient transfer process further enhanced our experience. Their swift transaction times ensured our contractors received their payments promptly, fostering a positive working relationship. Review collected by and hosted on G2.com.

So far, I have not found anything to dislike about Rippling. Review collected by and hosted on G2.com.

Rippling is solving the complexiities that sometimes come with the onboarding experience for new hires. It also remedies maintenence/efficiency issues by streamlining software updates to employee devices and having all HR features in one place. Review collected by and hosted on G2.com.

I haven't come across anything that has hindered the use of the system. Customer support sends emails and updates to ensure modifications are explained. Although I am unable to comment on the ease of integration at this point as we use a niche software system that we run payroll through so can not use the integration function. Review collected by and hosted on G2.com.

Blocking days that employees can't say they can't work is very handy. Review collected by and hosted on G2.com.

I have not found any downsides to Gusto yet. Review collected by and hosted on G2.com.

Having Gusto manage payroll, pay my business taxes and organize all necessary tax documents is a HUGE benefit... my business would not be successful without Gusto.

Even customer support goes above and beyond. I once asked for help changing hours per pay period and the customer support agent sent a very kind, detailed eMail with step by step guidance and arrows to highlight each section of that page. Once I saw the steps, it was quite intuitive, but I did not realize that the employee's name was a hyperlink and that was where all next steps were accessed. The agent was never patronizing or short on patience, and I hope that my profuse 'thank you!!' did a bit to communicate my deep appreciation. Review collected by and hosted on G2.com.

Despite its advantages, Salesforce Field Service has a steep learning curve for new users, which can be challenging for smaller companies with limited technical support. Some advanced features require in-depth system knowledge, which can extend training time for users to fully utilize the platform. Additionally, the frequency of updates and configuration adjustments can be a bit Review collected by and hosted on G2.com.

Salesforce Field Service is helping us streamline and optimize our field operations, reducing time delays and improving customer satisfaction. By enabling real-time scheduling and resource tracking, it allows us to allocate resources more efficiently and address customer needs promptly. This has led to increased operational efficiency and improved service quality, directly benefiting our customer experience and reducing operational costs. Review collected by and hosted on G2.com.

When I do have to talk to customer service, I rarely get anyone helpful. One problem, is we use another software to keep our accounting software online, and bill.com or bill spend and expense don't play nice. Only a few people there know about the issue, and they will tell you, the only solution is to manually correct it, which takes forever, if we accidentally try to sync while someone else is in the books. Don't be fooled by the rewards. It was extremely important to one of our partners that we would get rewards comparable to our previous card using this. I repeatedly asked customer service what their rewards were and they would say 1%. This was entirely false. If you read their rewards policy, it is the worst I've ever seen on several points. I would not recommend this for any business that thinks rewards are important. Also, we were told the divvy card was similar to our other cards, and we would pay the balance on the statement after a month. You don't have this option. The card is paid at the end of every statement period. Very dissapointed we were mislead by their sales team. Review collected by and hosted on G2.com.

It allows us to sync transactions into QuickBooks, card users to describe their transactions and upload receipts, and us to get cards to our employees with spending controlled by their managers. Review collected by and hosted on G2.com.

I find the email forwarding a bit clunky - if there is a tip or a hotel expense that is not exactly and easily matched to the receipt, the site will generate a separate report. I find it very easy to just go into the created report and attach a receipt and it's very easy to do without email forwarding, but it would be nice if that feature was a bit more sophisticated. Review collected by and hosted on G2.com.

No more reimbursements!!! Truly a godsend to not always be reconciling and ensuring that all items were reimbursed properly. Review collected by and hosted on G2.com.

I dislike how long it initially takes to get to the needed pages. Having to open multiple tabs makes searching easier and cuts down on the amount of time I spend waiting for the page to load. It would be easier for me if everything I needed to do with one invoice could be done from the same page. I frequently have to refund invoices, and this can't be done from Intacct. I have to go to Intacct to find the information and take it to Braintree (both EFT and CC versions). There's about a week's waiting period for everything to process and sync; then I have to use Intacct to verse on one page and reprocess on another. It isn't very easy to learn at first either. Since there are so many back and forth steps, a lot of manual fixes, one thing at a time, it takes a lot of patience and asking questions. The terms are more geared towards accountants and not a billing support team. Review collected by and hosted on G2.com.

It helps me find copies of invoices for customers and reverse and reprocess invoices. All of these tasks help the customer get invoices paid and make sure the right customer is paying. Seeing all of the brand invoices in one spot helps show patterns and if any invoices aren't paid. Review collected by and hosted on G2.com.

Some little details are missing or clunky when setting up automations and rules for different users. Review collected by and hosted on G2.com.

We are able to approve travel and expense requests for our sales and admin staff, as well as record and process reimbursements much quicker than we did with Xero. We are also able to track and manage spending on company cards daily, ensuring we can see where and why money is being spent. Review collected by and hosted on G2.com.

Some of the administrative functionality isn't as intuitive as you would hope, often utilizing custom naming conventions that can be confusing until you get used to the Chrome River syntax. Review collected by and hosted on G2.com.

We utilize Chrome River for PO and Invoice processing, so including Expense managment (both Pre-Approval and Expense modules) has simplified our end-user experience by having everything in one palce for our staff to handle their financial responsibilities. We also leverage Emburse's virtual credit card program (Emburse vPay), which natively works with the Expense Management platform, making it a seemless and efficient process. Review collected by and hosted on G2.com.

Being a Canadian company the VAT/GST tax functionality in the software was not as practical. However workarounds were implemented to ensure success with the use of the software. Review collected by and hosted on G2.com.

The workflow functionality of the application allows for the timely submission and review of expense reports. The bottleneck that used to exist in this area was eliminated and resulting in more accurate and timely reporting. In addtion, employees were receiving more timely reimbursement for out-of-pocket expenses. Review collected by and hosted on G2.com.

So far, I haven't experienced any issues with the Alaan Card. Everything has been running smoothly, and it's been a seamless experience for managing company expenses. The card has performed exactly as expected, without any errors or setbacks. Review collected by and hosted on G2.com.

The Alaan Card automates and centralizes expense tracking, allowing me to easily monitor and categorize spending in real time through the app, saving time and reducing errors. It also eliminates the need for reimbursements by providing employees with a prepaid business card. This means I no longer have to deal with waiting for approval or submitting claims. The ability to upload receipts instantly by simply taking a picture makes record-keeping easier and more accurate. Review collected by and hosted on G2.com.

My only suggestion on how to make it better is on the engagement surveys. When they are sent out, there is not a way to pick the employees that you want to complete it. We have our board of directors in our employee count. They dont take the engagement survey, so that does affect the numbers. It also would be nice to send out those surveys to teams to check the pulse or to look for improvement. Review collected by and hosted on G2.com.

It has allowed me more time to do other tasks I am responsible for. It allows our employee information to stay current and up to date since the employees can log in and update their information easily. Review collected by and hosted on G2.com.

The travel side of Navan can be a little bit bumpy for the end user experience. I normally use the online version to make reservations for flight and hotel but the online experience is much easier than the alternative of doing this process manually so it's not the end of the world. Review collected by and hosted on G2.com.

Time: Navan is making the end user experience easy and quick. No one likes to deal with "expense reports" no matter the company. Navan's app makes traveling and filing these expenses incredibly easy i.e. scan receipt while waiting for my to-go order at the airport easy. Review collected by and hosted on G2.com.

The down sides that we encounter lie within in the advanced inventory management. There is a need within our organization to exlude specific locations or customers settings from reorder point auto-calculate functions. We are very location specific and would like more options available regarding inventory management. Review collected by and hosted on G2.com.

NetSuite has allowed our company to grow and evolve. We are able to streamline process and ensure that we are staying ahead of the competition. Review collected by and hosted on G2.com.

I have not encountered a downside in my department. The system completely meets the needs we had. Review collected by and hosted on G2.com.

Fyle is solving an organizational issue we have had for years. It is saving time and creating a much more cost efficient expensing process. Review collected by and hosted on G2.com.

There are only two things I wish I could change about Ramp:

-I wish you could set the time zone and time for cards with daily limits to reset. Currently it's in UTC which can be tricky when we use it for team onsites since it doesn't coincide with when we're using the cards.

-I wish you could designate someone on the team as a "travel planner" to automatically be able to book travel and manage trips for everyone. Currently, a user can log in and designate someone individually to do this, but it would be helpful to take away this step (especially for C-level users who usually don't have the time to log in and do this). Review collected by and hosted on G2.com.

It allows us to control spending so much more as well as automate a lot of our otherwise very timely accounting processes. In a small start up like ours, it's so important to have a software like Ramp that allows us to have that control and minimize the amount of time we're spending on the processes. Review collected by and hosted on G2.com.

The customer is good but the waiting time to have a chat with them can be reduced. Review collected by and hosted on G2.com.

• Faster processing times and a smoother flow of payments.

• Ensuring consistency between AP/AR and accounting systems.

• Clear visibility into outstanding invoices and payment status, which enhances efficiency.

• Industry regulations and standards. Review collected by and hosted on G2.com.

It is very difficult to understand how to work with Remote as a contractor when providing services as a company but residing in a different country.

Invoicing functionality misses drafts - whenever I quit the form of creating invoice my progress is not saved.

The worst thing that happened to me was automated invoicing: my employer has issued and paid an invoice automatically without my review - with a random number that messes up my whole bookkeeping and without a valid VAT number that is required in EU when working with b2b transactions between eu companies. Even though it is a communication issue, I have never seen employers to issue employee's invoices and it's just not how it should be done.

It is really easier to have an e-signed contract with any software available on the market and handle invoices yourself, if you are a company providing services in EU.

The mobile app is completely useless but it's installation is recommended in every corner of this software. I have installed it and it always redirects me to a mobile browser because something is not yet supported in the app. Review collected by and hosted on G2.com.

E-signed contract, payments Review collected by and hosted on G2.com.