Expense Billing Software

There are a few more admin settings that would be nice to be easier. Managing permissions checked and up to date for several integrations and users can be a little tedious. Review collected by and hosted on G2.com.

It provides the business teams with one single cloud platform for finance activities rather than a scatter gun of spreadsheets and other platforms. And from an IT point of view, it's easier to manage user administration and review permissions, and you get greater visibility of how the platform integrates with other applications. Review collected by and hosted on G2.com.

Filename of photos clearly shows a lack of customer focus or knowledge of use of the software Review collected by and hosted on G2.com.

Allowing a more efficient expenses submission.

But it provides a easier way to capture expenses, but the use case was not really considered when designing the software. There is an impoprtant difference when developing software to capture requirements, use cases, and document the behaviour so that you can share with the stakeholders the user journey and show how the efficiency is realized. Review collected by and hosted on G2.com.

I haven’t had any major issues with it so far. The only thing I’ve noticed is that some travel options I can find on other booking sites don’t always show up in the company travel portal due to corporate travel policies. That’s understandable, but it can sometimes limit the number of choices available.

Aside from that, the booking experience has been smooth overall, and I haven’t really run into any significant problems. Review collected by and hosted on G2.com.

It simplifies the entire business travel process by keeping bookings, trip details, and expenses together in one place. Instead of coordinating everything separately, I can manage my travel from a single app.

It also makes it easier to follow the company’s travel process because the approved options are already available, so I don’t have to spend time figuring out what’s allowed. Having all my travel information in one place is especially helpful when I need to look back at a previous trip or confirm past details.

For me, the biggest benefit is convenience. It cuts down on the manual work involved in planning, booking, and managing business travel, and makes the whole process feel more straightforward. Review collected by and hosted on G2.com.

For travel allowances, the system is immediately configured with automatic deductions for breakfast, lunch, and dinner. I very rarely receive them during my business trips. This means I have to check each day separately to record them correctly. This represents 5 clicks per day - if there are 10 days, then 50 clicks, and additionally at the end, I have to check again if I have checked correctly. A simpler ergonomics is needed, for example, an overview of the entire month, where only the individual boxes of certain days would need to be checked - this way it could be filled out more quickly and with better visibility of all the days. Review collected by and hosted on G2.com.

No paper - nor sending photocopies. Review collected by and hosted on G2.com.

I still struggle to find the right menus, especially anything finance-related — I end up clicking around a lot before I land on what I need. Review collected by and hosted on G2.com.

A single platform to have access to benefits, absence management, timecards, expenses, holidays, training management. Also through Rippling we can check the pay bands for each employee. We can also administrate upwards and downwards review cycles. As an employee I like to have access to my insurance elections through the same portal. It is easy and accessible to understand how much money I am sending to my HSA account and how much do I have accumulated and how much is my company paying. These are complicated issues that are not straightforward to access and understand without a proper platform. Review collected by and hosted on G2.com.

The user interface often feels dated, sluggish, and unintuitive compared to modern software. Receipt scanning via optical character recognition can be finicky and frequently requires manual corrections. Overly rigid approval workflows make recalling or editing a submitted report surprisingly painful. Aggressive session timeouts frequently log you out mid-task, causing lost progress. Finally, itemizing complex receipts or multi-currency expenses remains an overly tedious, multi-step chore. Review collected by and hosted on G2.com.

SAP Concur eliminates chaotic paper receipts and manual data entry by digitizing the entire expense process. The platform integrates travel bookings with expense tracking, providing complete, real-time spending visibility. Automated workflows eliminate approval bottlenecks, ensuring employees get reimbursed significantly faster. Ultimately, it saves hours of administrative overhead, allowing teams to focus on core work instead of paperwork. Review collected by and hosted on G2.com.

It's free I guess, which is why we decided to try it out Review collected by and hosted on G2.com.

The user interface is not very intuitive, which leads you to click "help" and find unhelpful support articles which inevitably leads to contacting customer support. The customer support is TERRIBLE. It is the worst customer support I have ever encountered. The AI just regurgitates the same unhelpful information you read in the support article and when you ask to talk to a human, it's always an incredible unhelpful aloof person. On the live chat, I am not entirely convinced I am even talking to a live human being. The expense reimbursements don't sync correctly and you can't rename the "categories" without completely redoing the entire integration Review collected by and hosted on G2.com.

We use BILL Spend & Expense for corporate credit cards for our employees, both virtual cards and physical plastic cards. We also use it for expense reimbursements. Review collected by and hosted on G2.com.

We use BILL Spend & Expense for corporate credit cards for our employees, both virtual cards and physical plastic cards. We also use it for expense reimbursements. Review collected by and hosted on G2.com.

There are still a few bugs and limitations when working with our Israeli entity, which occasionally require manual workarounds.

The main area I would like to see improved is the budgeting functionality. Currently, it doesn’t fully support accrual-based budgeting or the proper treatment of prepaid expenses. For Finance teams managing budgets on an accrual basis, this can create a mismatch between Ramp’s budget reporting and the way expenses are actually recognized in the accounting system.

Better support for accruals and prepaid expense allocation would make the budgeting feature significantly more useful for financial planning and budget vs. actual analysis. Review collected by and hosted on G2.com.

Ramp has helped us centralize and automate many of our spend management workflows, including corporate cards, expense tracking, receipt collection, approvals, reimbursements, and spend controls.

For the Finance team, the biggest advantage is improved visibility and control. We can adjust card limits and spending policies in real time, quickly spot missing documentation, and cut down on the manual follow-up that would otherwise be needed.

It also delivers a smoother experience for employees while still giving Finance the controls we require. The automation and AI capabilities reduce manual effort even further and allow us to focus on exceptions instead of reviewing every transaction one by one.

Overall, Ramp has made our spend management process more efficient, scalable, and easier to manage across multiple entities. Review collected by and hosted on G2.com.

Some of the downsides on NetSuite would be how outdated it seems in terms of viewing and navigation. I do feel like it could be updated. We are also currently implementing NSPB (Planning & Budgeting) for a while now and believe it's a bit more different than NetSuite. We wish it were as beginner friendly as NetSuite. Review collected by and hosted on G2.com.

My configuring all the data we have into one setting stone that is easy for us to view on a monthly basis. Review collected by and hosted on G2.com.

I genuinely do not have any complaints about Expensify. It works great for me every time I use it and was super easy to learn. Review collected by and hosted on G2.com.

Quickly submitting expenses related to the program for reimbursement Review collected by and hosted on G2.com.

There are no real issues on my end. As a reviewer and approver, I find just seeing the complete invoice sometimes a little confusing, but it just takes a little moving around to review all the information I want to see. Review collected by and hosted on G2.com.

The biggest benefit I have found is prior to my approval as a first level supervisor, the invoices would be approved, and the work was not done to my satisfaction. They would pay and the job was not done or done well. Now if I'm not happy, I can deny the invoice and have the biller come back and make the necessary changes before getting paid. Review collected by and hosted on G2.com.

About 1 year ago I began to use Brex Bill pay. It didn't do a great job of recognizing invoices and correctly identifying invoice number, payment amount etc. Recently, though, that feature has been improved and I've begun using it again. Review collected by and hosted on G2.com.

Brex solves two main problems. First, we needed an easy way to manage employee spending on travel, entertainment, etc. Brex has done a great job with this. It is easy for me to quickly and easily see how much each employee has spent and how much may be remaining. The second problem is easy expense payment. A large portion of our expenses are international contractors. We are able to use Brex to quickly and easily pay these contractors in multiple foreign currencies. Review collected by and hosted on G2.com.

1. Limited customization

Some users want more control over invoice/quotation layouts, fields, reports, and branding.

Some system-generated text cannot be completely removed or changed.

2. Advanced features may require a paid plan

The free plan has limitations, particularly around customization and document functionality.

Some users find the paid plans relatively expensive when they only need basic invoicing. Review collected by and hosted on G2.com.

Refrens is primarily solving the problem of scattered, manual financial administration. Instead of managing quotations, invoices, expenses, payments, customers, vendors, and accounting records separately—often using spreadsheets and different software—Refrens brings many of these activities into one platform. Review collected by and hosted on G2.com.

There are many steps to verifying your business and setting up payment processing. If you have to change a bank account, you have to go through verification again. Review collected by and hosted on G2.com.

I just started a business and was spinning in circles setting up a process to write customer agreements and collect payments. Anchor has both electronic agreements and payment processing integrated so I could put the services right in the proposal, and set how they should be billed. The customer can add their payment method right to the agreement and pay the invoice immediately. I love that in just a few minutes I had monthly invoices set up and I don't have to manage invoices moving forward. Review collected by and hosted on G2.com.

For some reason, Bill disallowed the use of certain symbols in their Memo section. They used to allow me to use the @ symbol and additional symbols like that, and now they don't. I found it quite helpful to use those and unnecessarily restrictive. I imagine there's a coding reason for it or something like that, but I wished they didn't change that. I also find the Approval process can be confusing at times, because the steps aren't specifically guided as seamlessly as they are in the iPhone app. The app moves me through the approval process really easily and smoothly. The desktop app I don't always know if the approval and payment out has processed correctly. Review collected by and hosted on G2.com.

Bill really keeps the vast majority of my payment management in one easy to use resource. It's very helpful to konw I can just handle the vast majority of my financial payment/management needs inside this program. Review collected by and hosted on G2.com.

There is no option to initiate transfers to bank accounts in the USA, which is a significant limitation for me. I understand this is something the company is looking into. Review collected by and hosted on G2.com.

When it comes to invoice management, making payments to suppliers is straightforward and efficient. Accessing our invoices and receipts is also convenient, and the search function works very well. We make use of Payhawk data, along with our custom fields, to allocate expenses to various budget codes and funding sources. For expense management, the process is simple for both employees and approvers, which also helps save time for administrators responsible for consolidating payments. Review collected by and hosted on G2.com.

The initial API integration required some adjustments on our side and a good understanding of the Monetization data model. The implementation was successful, but more end-to-end examples for less common transaction-rating scenarios would make the first setup easier. Review collected by and hosted on G2.com.

We use Tridens Monetization to calculate transaction fees when pricing depends on cumulative volume within a billing cycle and on additional attributes, including source, destination, and account type. Automating these calculations removes a significant amount of manual work, applies the same rules consistently, and makes it easier to introduce or change rate plans. Review collected by and hosted on G2.com.

A few things that could use some polish: we've run into occasional outages, which doesn't happen too often but could potentially be an issue if I needed to get an urgent invoice out. I'd also love the ability to export just my search results rather than being forced to export every invoice each time - a small thing, but it'd save a lot of time. Lastly, because of how tightly Tabs integrates with our other systems, there are some restrictions on making manual updates or edits, which can be a bit limiting when we need to make a quick fix on the fly. Review collected by and hosted on G2.com.

Automated invoicing, with integrations to our other platforms such as Salesforce and NetSuite. Additional features down the line that could further automate our revenue recognition process. Review collected by and hosted on G2.com.

Honestly I havent been working with it enough to find something I dislike but at the moment I am hard pressed to find something as well. Overall the product works as intended and I hopefully do not find anything I dislike moving foward. Review collected by and hosted on G2.com.

Our first day implementing Bill360 we had a customer use the "pay now" options and that is already a one time customer that we will not have to reach out to in order to get paid. Also the outstanding payments being included on the invoice helps so much. This is one thing our owner has wanted for a long time with our invoicing. Review collected by and hosted on G2.com.

Honestly nothing, maybe that I spent so long looking for a good provider before I landed on Sequence! Review collected by and hosted on G2.com.

Before Sequence we didn't have a proper way to build, send and sign commercial quotes - it lived across documents and manual work. Now quoting, pricing and e-signature sit in one tool, the signed quote flows straight into the billing schedule, and there's approval routing we can turn on as the team grows. It means the sales team can move on a deal without waiting on someone to assemble the paperwork by hand. Review collected by and hosted on G2.com.