Enterprise Automation Software

The features and set up can be a bit manul at times which makes onboarding this tool move slower than I would like. I wish some of the features were more intuitive and more UI focused. Customer facing interfacing is lacking in easy of use and can create bottlenecks. Support team is overseas and creates a less than seamless experience in terms of trying to resolve issues quickly. Our renewal experience felt rushed and we had very little engagement from our CSM leading up to it. Review collected by and hosted on G2.com.

It helps keep internal processes and procedures clean and bullet proof. The customer facing URL gives customers a chance to particpate in the project roll out. The Forms feature makes it easy to gather and collect data. The files feature allows you to easily store documentation for each project which helps replace Google forms and Drive. Review collected by and hosted on G2.com.

Nothing, I love this product. It has been a lifesaver for us. Review collected by and hosted on G2.com.

There is no other market tool that provides a system that manages a document's life cycle as completely as Laserfiche. When considering their system, make sure to look at the Workflow piece, Laserfiche Forms, and Records Management as part of your solution; they work so well together that it is difficult to think of using their system without those pieces. Review collected by and hosted on G2.com.

We are taking people out of the document management process. The primary benefit is that people can focus on more value-adding work instead of spending time tracking paper, filing paper, and storing paper. A document's life cycle should be managed electronically; not a burden people have to work. Review collected by and hosted on G2.com.

Support team should respond quickly, although their technical expertise is exceptional. Review collected by and hosted on G2.com.

Autotask provide us a solution for ticket management and seamless integration with essential tools, enhancing our workflow and efficiency.

Autotask integrated with Datto RMM, IT Glue, and Backup Radar. This setup allows us to createad a automatic ticket via APIs when issues occur.

We have used Autotask daily for the past five years, I’ve found it to offer numerous valuable features like: Review collected by and hosted on G2.com.

Android application and iOS application doesn't comes with all the functions which available in the website, which is downside for the user who use the keka in application.

UI needs to be more trendy, its very simple looking. Review collected by and hosted on G2.com.

We often need to reach out to HR for queries related to payslips, leave balances, or tax documents. Keka’s self-service portal allows employees to access this information directly and saving time for HR.

Keka’s analytics provide insights for user performance, turnover, attendance patterns, and more, aiding decision-making for workforce planning and because of automation it reduces human error in payroll and attendance calculations, ensuring compliance and minimizing errors. Review collected by and hosted on G2.com.

Syncro Development team doesn't seem to focus on the core product, there are many things that need simple updates. New valuable features are added to the "Teams" plan vs. the Core plan. This includes basic features like reporting, syncing, and backup. Review collected by and hosted on G2.com.

Syncro provides a PSA and RMM integrated solution that allows us to create and work tickets for customers. It has integrated invoice generation that syncs with QBO and Xero with some basic functions. Ticketing allows logging or tracking time with timers. There are some basic Automated Remediation functions available; If X happens do Y where Y is an action like Update Status, Email, Run Script, etc. Review collected by and hosted on G2.com.

I have had no issues so far, but a feature to integrate to platforms like devops to capture tasks and time set for it to calculate estimated project time, or automatically start the ruddr timer when that task is changed from new to active until closed would be helpful Review collected by and hosted on G2.com.

On Ruddr, you can see allocated projects, roles and tasks that you can log time against, as well as client billing estimates depending on allocated time per project. This helps with time tracking to make sure work progress goes in a timely manner and estimating client/project billing. Review collected by and hosted on G2.com.

Thankfully, after many years of using Kantata, I've seen great improvements with some of the little things that used to bother me. The only dislikes I have now are the fact that checklist items don't have to be checked off to mark a task complete, the system doesn't send out follow-up or reminder notifications/emails to remind members when a due date is coming up, if a due date is missed, or if a comment/tag hasn't been responded to in a certain amount of time. Finally, the mobile platform/site is not good. Review collected by and hosted on G2.com.

I highly recommend Mavenlink for project management. If your job is to make sure that projects are getting done on time and within budget, this is by far the best tool out there. Yes, there may be some things that it doesn't do as well as others, but they are constantly making improvements and the customer service/support is wonderful! Review collected by and hosted on G2.com.

My biggest business problem that I'm able to solve with Kantata is knowing where a project stands with regard to budget, in real-time. It doesn't take me hours to figure it out. I know at the click of a button. This has made project management more efficient. One other big improvement they've made in the last year are custom task statuses. I'm able to customize the task statuses for projects which really helps with project management. Review collected by and hosted on G2.com.

The worst out of box experience.

This system is a nightmare to set up and you will spend at least 2 to 4 months just to configure and get the basics going.

You end up spending more time setting the system up than you do supporting your customers.

Also costs more than other vendors and their out of box experience is far superior. Review collected by and hosted on G2.com.

It solved nothing.

I moved from Atera. Ended up with no cost saving and a promise that it would be better which was far from the truth Review collected by and hosted on G2.com.

A Few Minor Hiccups

While Bigtime has been a fantastic addition to our workflow, there are still a few areas where manual intervention is required. In some cases, duplicate data entry is necessary to ensure accuracy. However, the overall time savings and reduction in errors far outweigh these minor inconveniences. Review collected by and hosted on G2.com.

BigTime has significantly decreased manual efforts for invoicing, which has subsequently minimized human error that is inevitable with manual entry. Review collected by and hosted on G2.com.

i don't think so, there is any drawback . Review collected by and hosted on G2.com.

actually, it is very easy to use so anyone can start learning and working on that, having very little code so most of the things we can achieve through customization only. we basically use PS Cloud for Project mgt, Resource mgt, time mgt, skill mgt, revenue mgt, service CPQ, and many more. Review collected by and hosted on G2.com.

Sometimes the refresh speed is low. But everything else is super fine. Review collected by and hosted on G2.com.

Quixy is reducing the manual paper based work and multiple email communications. It helped me create lengthy workflows easily and automate the workflow within a single platform. Review collected by and hosted on G2.com.

Los diferentes versionamientos que existen de bizagi, por que esto genera incompatibilidades en los despliegues para nuevos desarrollos, para aplicar cambios y nuevas funcionalidades de las implementación de lo nuevos ajustes realizados y adicional para llegar a la version web se difultad bastante dependiendo del versionamiento que se tenga en la actualidad por cada empresa. Review collected by and hosted on G2.com.

Subir versionamiento y ambientes no productivos para la llegar a la version 11.2.5. Esto con el fin de poder migrar bizagi a la version que se encuentra web o nube Review collected by and hosted on G2.com.

La verdad es que nada, sin embargo me "frustra" que no le tome el peso de lo que realmente es y con contra quienes compite: Falta potenciar awareness, ya que muchas veces la plataforma, sus features y capacidad en sí, "pelea" codo a codo con saas de renombre como salesforce, sap, servicenow y otros, y lo que siento al ser una empresa que ofrece los servicios de CoTalker, es que al no estar en el radar de ellos, simplemente optan por otra solución, la cual siempre (y por experiencia propia), termina siendo más costosa, larga de implementar y en un alto porcentaje o grado de no satisfacción. Review collected by and hosted on G2.com.

Resuelve problemas de automatización de procesos de negocio, de operación, de desarrollo de flujos, de centralización de información, de repositorio de conocimiento, de plataforma de gestión interna y externa, en otros casos de comunicación, de atención a usuarios y gestión de tickets, entre otros.

Los beneficios podríamos enlistarlos en varias hojas y nos faltaría el tiempo, sin embargo si tuviera que resumir el mayor beneficio en uno sólo, es la capacidad de adaptación de la plataforma para cualquiera sea el requerimiento, ya que nos suele pasar que a reunión de recibimiento de brief, oportunidad o problemática, no hay vez en dónde no utilicemos (sin importar el core del problema), CoTalker para poder hacer de base para la o las soluciones que queramos entregar a ese desafío, y eso, viniendo de nosotros, que estamos muy insertos en el mercado, jamás lo encontrarán en otra plataforma. Review collected by and hosted on G2.com.

I can't think of anything I dislike about Naverisk right now Review collected by and hosted on G2.com.

The biggest issue I found with previous products is the fact that whatever you ask the platform to do, it's always Hit and Miss as to whether that actually happens. With Naverisk, I'm not worried. I set it off, or schedule the process, and I know it'll do it. I can just crack on with my day. Review collected by and hosted on G2.com.

There are very less things I could dislike about S/4HANA Cloud. I would say the Customer Support can be a little better in terms of responses.

Otherwise, SAP S/4HANA Cloud is to be recommended to all in the SAP world. Review collected by and hosted on G2.com.

I have been using SAP S/4HANA Cloud for a while now and there have been many benefits that I could see. The time it saves is very important and effecient in delivering work. Also, it comes ina decent cost and the ease of use and its features go hand in hand. So, the problems that persisted on an on-premise platform does not come here, as we are able to access S/4HANA Cloud from anywhere. Review collected by and hosted on G2.com.

The advanced functionalities may require time to learn, but this means users will ultimately become proficient and leverage the platform's full potential. Review collected by and hosted on G2.com.

It helps me find all my content and tasks in one place, reducing chaos and making my work more efficient.,The task scheduling and reminders ensure that I meet deadlines consistently, helping my team stay on track. Review collected by and hosted on G2.com.

There are various features for which Appian is yet to mature and for them one need to create plugins. It would be great to see some OOTB features built for them Review collected by and hosted on G2.com.

Currently working for a client automating their loan services using Appian. Requests come thick and fast to create a portal for a borrower and Appian's low code has been used to deliver these portals quickly and efficiently Review collected by and hosted on G2.com.

It has some limitations, like it can struggle with processing large datasets, leading to performance lags or timeouts. For me debugging complex RPA flows can be challenging due to limited debugging tools. Review collected by and hosted on G2.com.

It is helping me automate repetitive flows in the collection and processing of ecommerce data. Saving my time and my team's time Review collected by and hosted on G2.com.

When creating workflows, it would be useful if you were able to add a relationship report from within the same workflow itself. Sometimes it's useful to be able to look at current records going through the workflow whilst you're already in there. Review collected by and hosted on G2.com.

We didnt have a risk tool in use, and Logicgate is our first choice! Review collected by and hosted on G2.com.

According to some of my team members, setting up or configuring Comidor software can be challenging at first, which may necessitate additional training or support to ensure proper configuration. However, despite these initial small difficulties, we are extremely satisfied with the platform's rich features and high quality. Review collected by and hosted on G2.com.

Prior to implementing Comidor, our material ordering process lacked efficiency. We relied on manual processes that were both time-consuming and prone to errors. Moreover, our inventory levels and order status were difficult to track, resulting in a lack of visibility. With no centralised system to track orders, we struggled to monitor inventory levels, making it challenging to identify delays or shortages. Review collected by and hosted on G2.com.