Emergency Software

There are quite a few steps to get to the "Send" screen. This is not much of a Con because it is a result of the system's great, customizable options and detailed views for great reporting, but it would help our team improve our effeciency with sending calls to many different groups if there were fewer pages or steps involved. Review collected by and hosted on G2.com.

Previously, our team was manually calling individuals to inform them that their partnership gifts did not go through. This was very time-consuming, and most of the calls went to voicemail. After implementing DialMyCalls for automating these calls, partners are notified more quickly, they receive a detailed voicemail or they can connect with our team immediately to update their giving. This has increased our team's efficiency and increased our ability to engage in personal calls with those who prefer to call in. Review collected by and hosted on G2.com.

Having to turn on Geolocate to get accurate information is a struggle for construction workers to grasp. I have also learned that if you do not open the notifications, they will turn off after so long. Review collected by and hosted on G2.com.

AlertMedia is solving a communication gap for us at Hensel Phelps. Free apps set numbers to the amount of people you can message at a time and do not have templated messaging that can be measured like AlertMedia. Thos two features are what makes it worth it along with the active threat intelligence that you know is verified behind the scenes. Review collected by and hosted on G2.com.

I can't think of anything I dislike about the product. Review collected by and hosted on G2.com.

It is providing the ability to contact our employees during an emergency. We are a small non-profit and being able to avoid ongoing monthly fees, is a huge benefit for us. Review collected by and hosted on G2.com.

Everbridge 360 is complex for new users, costly, and with limited customization. There are also occasional inefficiencies in account management and system performance. Review collected by and hosted on G2.com.

Communication Delays: It minimizes delays by enabling rapid, one-click emergency communications, ensuring vital information reaches the right people quickly.

Risk Management: The platform offers real-time access to global risk data and detailed situation reports, helping organizations stay ahead of potential threats.

Operational Inefficiencies: By streamlining the management of critical events through a unified dashboard, it enhances operational efficiency and reduces disruptions.

Employee Safety: It allows employees to confirm their safety, request assistance, and access vital information through two-way communication Review collected by and hosted on G2.com.

As part of the pre-registration process in iLobby, we upload a CSV file with a list of invitees to the event page for the corresponding event. However, the pre-registration email sent to visitors can sometimes be confusing for those who are unfamiliar with the process. When visitors fail to complete their pre-registration, it causes delays during the sign-in process on the day of the event. Review collected by and hosted on G2.com.

Before we implemented iLobby, keeping track of who was in our building and ensuring security during events was a challenge. We had no streamlined way to monitor visitor flow or maintain accurate logs. iLobby solves these issues by offering a reliable, automated system that tracks visitors in real time, enhances security, and improves operational efficiency. By automating visitor check-ins and pre-registration, iLobby significantly reduces the administrative burden on staff, allowing us to focus on other important tasks. Additionally, the system’s real-time notifications keep employees informed when their visitors arrive, ensuring smooth communication. Security is another major benefit. We now have a more controlled and secure process, which is crucial for protecting both our employees and visitors. iLobby has helped us save time, reduce human error, and provide a safer environment for everyone in the building. Review collected by and hosted on G2.com.

There hasn't been anything that I haven't liked about this service Review collected by and hosted on G2.com.

Being able to effectively send out mass marketing texts to our customers weekly letting them know what our sales are for that week. Review collected by and hosted on G2.com.

It did take several weeks of back and forth emails for me to fully understand how I wanted to customize and set up hiplink for our organization. Hiplink was helpful every step of the way, it just took some time for me to figure it out and work with our IT staff to implement it. Once it was set up it was very easy to use. Review collected by and hosted on G2.com.

We were using Pagegate and it is difficult to set up and use. We use Hiplink for paging Fire and EMS through our radio operated paging system as well as sending notifications to applications, text messages and emails for a variety of emergency services. Review collected by and hosted on G2.com.

I have not yet found something that I dislike. Review collected by and hosted on G2.com.

The biggest benefit is how quickly I can send out texts to the full list of employees, or subgroups (for us that means Departments or physical building address) for emergency issues. So far we have had some weather related as well as customers that were acting in a violent manner. Review collected by and hosted on G2.com.

Sometimes, the initial setup for certain features was a bit complex for me, especially when trying to customize advanced campaigns. However, the customer support team is always available to assist and resolve these challenges quickly. Review collected by and hosted on G2.com.

RedFlag helps us address problems in the center quickly and efficiently. Anytime a guest or tenant has an issue, they can text our 'Text-N-Tell' number, and we’re able to immediately resolve their concern, no matter how small. This platform has been a game changer for us over the past year, especially since our security team can't be everywhere at once. The speed of text notifications ensures they are alerted immediately and can respond swiftly, which has greatly improved our overall operations and customer satisfaction. Review collected by and hosted on G2.com.

although customizing is easy, the platform feels too mundane and rigid to edit Review collected by and hosted on G2.com.

this platform is bridging the communication gaps, making communication more accessible without hustle Review collected by and hosted on G2.com.

While our experience with D4H Incident Management Suite has been overwhelmingly positive, there are a few minor areas that could be improved. That said, it's worth noting that most of the suggestions or changes we've proposed have already been acknowledged by the D4H team and are either in their development workflow or slated for future updates. Their responsiveness to feedback is truly commendable.

For the few features we need immediately, we’ve managed to find effective workarounds, but it would be ideal to have these built into the system natively. The team has been proactive in providing solutions and ensuring that our needs are met while we await the updates.

Overall, these are small considerations in the grand scheme of things, and we appreciate the fact that D4H continually evolves and adapts to user feedback. We’re confident that the platform will continue to improve in the future. Review collected by and hosted on G2.com.

D4H is solving several critical problems for our healthcare system, particularly around incident management and operational coordination. One of the main challenges we faced was streamlining the management of complex incidents in real time, and D4H's suite offers an intuitive platform to coordinate, track, and document everything efficiently. It has greatly improved our ability to manage critical events, allowing us to keep teams aligned, quickly adjust workflows, and ensure that all necessary information is easily accessible.

The platform’s customizability also resolves the issue of rigid software that doesn’t adapt to evolving needs. With D4H, we can make real-time changes to forms, status boards, and workflows, which is a huge benefit in dynamic environments. Additionally, the ease of use for new staff, combined with its alternative uses such as regulatory surveys and safety meetings, means we’re also getting value beyond just incident management. The ability to meet state high reliability organization standards has been a significant advantage as well.

In short, D4H is benefiting us by enhancing our efficiency, improving communication, and ensuring compliance across various operational areas. It’s become an indispensable tool that supports both day-to-day operations and emergency preparedness. Review collected by and hosted on G2.com.

It would be great to have an "automated" upgrade option for the clients

Also for the cloud based solution it would be good if we could have a proxy server on premise to also reach the computers that have no internet access Review collected by and hosted on G2.com.

Before Netpresenter we have been sending out our messages through email. But not all email was read or looked at. With Netpresenter we can reach everyone in a much better and efficient way than before. People are now actually watching the updates and news.

Local teams can put their messages on Netpresenter to be displayed only on their computers, without missing out people or bothering the whole company. Review collected by and hosted on G2.com.

One drawback of the OnSolve platform is its complexity, especially when navigating some advanced features. Review collected by and hosted on G2.com.

OnSolve is solving the problem of delayed communication during critical events by providing real-time alerts and automated notifications. Review collected by and hosted on G2.com.

Es ist relativ teuer und wird immer teurer und es dauert jeweils ein wenig lange, bis gewisse Innovationen umgesetzt sind. Review collected by and hosted on G2.com.

Wir müssen alle Mitarbeitenden erreichen. Beekeeper löst dieses Problem. Review collected by and hosted on G2.com.

It is more expensive compared to competitors but all the other features offered makes it great value for money Review collected by and hosted on G2.com.

With SIGNL4, there's no longer a need for a full-time batch operator.

Unacknowledged alerts are escalated, and silent modes on mobile devices can be overridden ensuring critical alerts are attended to timeously. Review collected by and hosted on G2.com.

Resource Intensity

Limited Customization Review collected by and hosted on G2.com.

InformaCast has helped us in emergency communication. Due to multimodal communicaiton and mobile accesibility, we could use various communication channels and people could stay connected wherever they were. Review collected by and hosted on G2.com.

Correcting issues with the software often requires installing a corrected version over the current version. Review collected by and hosted on G2.com.

Emergency notifications for network outages were being sent by email and were being missed by the Center Center reps who didn't have time to be parsing emails during calls. The desktop alerts allowed the reps to see a quick message about outages or upgrades without having to leave the billing system software, ensuring they remained focused on answering calls over checking email. Review collected by and hosted on G2.com.

If you have a specific requirement it can require some developement work, the team were very quick to respond to meet our needs. Review collected by and hosted on G2.com.

Mass notification, BC Plan creation, storage and updates. With 1 tool to do all this the embedding stage is a lot simpler. Review collected by and hosted on G2.com.

Keeping contact information up to date can be a little difficult. Review collected by and hosted on G2.com.

One Call saves our team time. Instead of Managers having to put out notices on doors they can use One Call to get information out. Review collected by and hosted on G2.com.

As of this review. Nothing. I've had very positive interactions and experience with all levels of the Omnigo team. Review collected by and hosted on G2.com.

The abilty to pull data from incident reports and calls for service has been extremely helpful to identify trends that that can impact staff and site safety. In addition, the ease and ability to run multiple types of reports is extremely helpful. The reports are easy for clinical and non-clinical leaders to understand. It also lets them see the level of activity at thier hospital and more specifically, their department. Review collected by and hosted on G2.com.