Digital Marketing Software

We had an early unexplained suspension of an email domain but they reimbursed us and made it right. Everything since then has been smooth sailing and better than we imagined. Review collected by and hosted on G2.com.

Instantly makes it simple and easy for a business to set up and do cold email the right way (which is really hard to do).

Our deliverability of emails is up. We're booking calls with people we may not have reached otherwise, which is helping us grow the business. Review collected by and hosted on G2.com.

The social media module is a great idea, but it's not developed enough, so it can't yet replace a real social media scheduler tool. The concept of "marketing contacts" also makes it much harder to manage than before. It should at least come with pre-made workflows that are easy to customize for who should be a marketing contact or not. The email templates also have limited features. Review collected by and hosted on G2.com.

Consolidating everything in one place is amazing. Having your data right where you take marketing actions makes it really easy to segment who to target, and then report on results. Review collected by and hosted on G2.com.

As a non-profit, our former CRM had donation tracking and reporting capabilities that are not as well developed in ActiveCampaign. The pipeline creation and automation of several fundraising tasks are great, but the reporting and tracking features are not as robust, and we find ourselves needing to create custom systems within ActiveCampaign. Review collected by and hosted on G2.com.

Combining two systems into one (CRM and contact management for marketing emails) means one less database to maintain. This streamlines our communication and fundraising efforts making them more efficient and effective while ensuring the accuracy of our data. Review collected by and hosted on G2.com.

I find SOCi to be a bit rigid in its functionality. It doesn’t offer the flexibility I need to manage social media effectively. Some features feel limiting, and I often find myself wishing for more robust capabilities. It also seems to lack certain key tools that would enhance its usability and make it more effective for day-to-day management. Review collected by and hosted on G2.com.

SOCi helps me manage both social media and local listings across multiple locations in one centralized platform. This saves me time by streamlining the scheduling and posting process, ensuring consistency across channels. The analytics are also helpful for understanding performance and making data-driven decisions, which allows me to focus on higher-level strategies instead of being bogged down by repetitive tasks. Review collected by and hosted on G2.com.

Honestly, the only thing I dislike is the fact that you can't have two people logged into the same account at once. Review collected by and hosted on G2.com.

I manage accounts for 10 different car dealerships, so Sprouts organizational capabilities go a very long way in helping me schedule, analyze and post content across all the stores. Sprout's reporting also provides much more detail than the native reporting from the platform, allowing me to analyze my strategy in greater detail. Review collected by and hosted on G2.com.

They have constantly changed their UX, names of what things within the system are called, where things are kept, and how things work. I will log in one week, create directions for my team in how to use the platform and the following week everything is different. And, when they change something, inevitably something is broken. It feels like someone in the company loves tweaking the main design constantly- but it keeps breaking small stuff in the system. And, many of the UX updates don't improve the system, they just make things more confusing and difficult to find/use.

For example, they have things called workspaces and team spaces. But, we were paying for "seats" and "social accounts". I kept asking them to explain what a "seat" is vs. a "teamspace", and they couldn't really answer and made it seem like I was dumb for asking. I tried to explain that they constantly were changing what things were called and how things were billed- but they made it seem like I was the idiot.

In the end, I really feel like they changed the terms of our yearly agreement. I wanted a large number of accounts available with a certain number of social accounts available for each account (teamspace). That was our agreement. But, then they changed things and moved to this "seat" concept and somehow I suddenly had way less access that I signed up for.

Is this a robust system- yes. But, watch out- they may continue to change your terms, change what things are called, and constantly tweak the UX. Review collected by and hosted on G2.com.

We signed up for Simplified because it offered a robust social media management platform at an affordable price. We were able to manage our social media for many of our users. Review collected by and hosted on G2.com.

The one downside I have found with Hootsuite is the incompataibilty to post Facebook stories. This si the only catergory I have to go and use the Meta for. Review collected by and hosted on G2.com.

Hootsuite allows me to have a one stop shop for all things social media, I can stay in the software for, Planning, copywriting, seo, anyaltics and inbox managment. Review collected by and hosted on G2.com.

I wish there was better learning support and pathways to train on custom content besides written instructions or wikis. GA hasn't changed much in terms of capabilities and features - it's gotten more streamlined, but I hope there's more AI integrated in the future. There are opportunities to have smarter insights. Review collected by and hosted on G2.com.

- Not knowing my target audience. I can learn a lot about their demo, behavior patterns when visiting the site.

- Lack of visibility to data - Not knowing where my traffic comes from and whether volume is up or down.

- Automated reporting

- Custom reporting where I need to track specific events/actions taken on a website (like purchases, app downloads, etc.). Review collected by and hosted on G2.com.

The integration took longer than expected. The project timeline was delayed due to the extra effort that we have to invest in integration. APP's missing countdown function is a pity. Hoping the mobile web, website and APP template can be in sync. Review collected by and hosted on G2.com.

Before using Insider, we were able to send bulk push notifications in the text format. However, we wanted to explore a solution that can help us automate the process, create deep segments based on their predicted behavior, events, and visits, and engage with customers who had abandoned their carts.

Insider’s team of Growth Consultants recommended us to use their web push channel to send messages to target customers who had a higher purchase intent. We were also able to re-engage customers who haven’t visited our website for a long time. By sending out personalized Cart Abandonment Push Campaigns using predefined templates, we were able to capture their attention and bring them back on our website. Review collected by and hosted on G2.com.

What I find less convenient about Systeme.io is that the Dutch terminology differs significantly from the Dutch version provided by Systeme. This sometimes means I spend extra time figuring things out. For example, what’s referred to as a “header” and “footer” elsewhere is called “blog layout” in Systeme. Regular pages are labeled as “blogs,” and actual blogs are referred to as “posts.”

This can be quite confusing at first, but once you get the hang of it, the system is straightforward and easy to use. Review collected by and hosted on G2.com.

I didn’t encounter any issues, but I could only select email marketing. However, Systeme.io helped me with migrating my website to their platform. Review collected by and hosted on G2.com.

It would be usefull if the real time playback would be even faster - would help in our customer support Review collected by and hosted on G2.com.

I am resolving online banking problems for customer. It could be zelle, bill pay, online wires, and other online related topics. I am helping our customers with online navigational steps, sometimes also detecting when the system is down or experiencing issues. I am able to see the errors customer gets, I am able to see the problems customers are running into, also I can see settings like if the customer screen is too zoomed in that can cause issues as well. Review collected by and hosted on G2.com.

The setting up process at start felt abit overwhelming due to number of features to navigate. I'd recommend getting guidance to help you in onboarding process Review collected by and hosted on G2.com.

It as helped us have streamlined social media management, boosting our online presence. With Employee Advocacy Feature, we coordinate as a team and easily share our branded content to significant wider reach. It also has a feature that allows us to schedule posts saves us time for contant audience engagement Review collected by and hosted on G2.com.

Sometimes the loading time is a bit slow, especially when switching between features. Also, adding some more advanced analytics and reporting tools would be great for better tracking performance. But overall, it’s still a great tool! Review collected by and hosted on G2.com.

Zoho Social has simplified our social media management by bringing all platforms into one dashboard. It saves us time by allowing us to schedule posts in advance and provides insights to track what works best. This helps us focus on improving our content and connecting with our audience more effectively. It’s also cost-effective, which is perfect for our small business. Review collected by and hosted on G2.com.

More visibility on the leads from the tasks pannel, directly from the inbox, would an amazing improvement. Even better if it allows us to filter/order, so we can give priority to some tasks over others without having to enter the lead itself. Review collected by and hosted on G2.com.

As per the previous summary, the level of support has been key. Review collected by and hosted on G2.com.

The dialer maybe...it would be better if I can use it in my mobile phone. Review collected by and hosted on G2.com.

Apollo.io is solving several problems for me by making scheduling meetings with my boss easy and efficient. It also simplifies workflows and provides automated reminders, ensuring nothing important is overlooked. Additionally, it addresses the challenges of targeting and contact enrichment by verifying emails, which saves time and improves accuracy in communication. These features collectively enhance productivity and streamline my daily tasks. Review collected by and hosted on G2.com.

To connect your domain and ensure better deliverability of emails, you need to configure DNS records (SPF, DKIM and DMARC). Although it may seem complex to those with no technical expertise, Brevo provides detailed instructions to facilitate the process. This requirement is not dependent on Brevo, but it is a standard practice to comply with anti-spam regulations and improve email security Review collected by and hosted on G2.com.

In the Campsite where I work, Brevo has helped us improve communication with clients in a meaningful way. Before their arrival, we send you emails with useful information such as directions to the property and tips to make check-in faster. This significantly reduced waiting times on arrival and made everything more organised and professional.

After client's stay, we use Brevo to send you a thank you message and to gather feedback on their experience. This has enabled us to obtain valuable opinions and to continuously improve our services. In addition, it encouraged satisfied customers to leave positive reviews, increasing the visibility and reputation of the property. Review collected by and hosted on G2.com.

The interface doesn't have great designs and they need to figure out a way to allow people to copy and paste without bringing in background code, etc. I found myself wasting a lot of time making sure the fonts and colors were actually how they appeared in Constant Contact verses the screen. I think it would be helpful to have a better list segmenting tool where you can build smarter lists for better target marketing. Review collected by and hosted on G2.com.

If you're looking to dive deeper into marketing automation and you're willing to spend more money, I would recommend using Marketo or HubSpot. If you're a smaller company looking to send and track emails and grow your list, Constant Contact is probably a fine fit and very cost conscious. Review collected by and hosted on G2.com.

The biggest problem I solved with Constant Contact was saving time on emails and creating one, cohesive brand for clients (once I fixed the design within Constant Contact). Constant Contact allows you to schedule in advance and automate your emails and lets you track the success by measuring engagement/lack of engagement. Review collected by and hosted on G2.com.

For smaller companies it can be a large investment. Whether you're a very small business to a larger business, the scale of pricing doesn't vary much. Review collected by and hosted on G2.com.

Birdeye can help improve the strength and consistency of your online presence on the web. They have dozens of sites that they monitor and work to ensure your listing is consistent across the board (the web). They also have a platform which makes it convenient to solicit reviews to help improve online reputation. They also have a great social feature that allows for easy and seamless posting on social media platforms. They offer messaging as well, so that you can send text messages to your customers from your business phone number and receive them all in one place. Review collected by and hosted on G2.com.

I wish there was a way to select a target audience for Instagram. It would be good if images auto-published for stories as well as videos Review collected by and hosted on G2.com.

Bulk scheduling of social media posts were a huge problem for me when I was using another scheduling tool - I could only schedule 21 days ahead! Now I can schedule things throughout the year, meaning I can schedule all my promotional posts at once. Review collected by and hosted on G2.com.

This is the complaint I have sumbitted to mailchimp compliance. Let see how they handle it. "I am contacting MailChimp regarding a serious issue with the onboarding process, where a Mailchimp employee, Kathleen, took control of my screen and submitted an SMS application without my permission. This behavior is illegal and unethical. I am questioning if Mailchimp employees are incentivized for SMS sign-ups or if this fraudulent activity goes higher up than that. I see the company was purchased recently by Intuit. There is complete lack of transparency on the website regarding token charges without providing the information to customer until after they signed up.

Considering a huge breach of trust I am concerned about other business information being used without authorization, such as unauthorized access to my social media accounts, potential data theft, being locked out of certain features so I can't protect myself, and more. I am demanding a complete termination of our business relationship and full refund within 1 day before filing with the Attorney General and the BBB. I will be keeping a copy of this correspondence for proof of this request." Review collected by and hosted on G2.com.

now they have breached my trust, they are solving no problems Review collected by and hosted on G2.com.