Dance Studio Software

We have found TeamUp to be convoluted in some areas, such as changing an appointment time. It would be nice to drag and drop instead of multiple clicks to make a small change.

Some of the UI is not as friendly as we have experienced in other platforms.

Coaches do not recieve notifications about rescheduled classes.

It is still possible for the house to book coaches who have blocked themselves as it is not easy to see on the calendar that they are not available.

The app is a nice feature, but somewhat clunky and slow, and not really suitable for our needs. Review collected by and hosted on G2.com.

Being able to structure memberships that are applicable to certain lessons or activities make it a lot easier for us to manage who has paid for what and see how many sessions they have left. With our previous system, we had to do a lot of that accountability manually. Again, the memberships function has reduced our admin overhead by providing email list capture, financial reporting, and more. Review collected by and hosted on G2.com.

There are more features than my business needs. Review collected by and hosted on G2.com.

Wellness Living helps to automate many functions that were keeping me away from my staff and students. Review collected by and hosted on G2.com.

Getting help more immediately is the only thing i miss about MindBody. Review collected by and hosted on G2.com.

Walla is making life easy to run a studio. It helps me focus on growing rather than troubleshooting. With Walla I went from one studio to three. The proof is in the growth! Review collected by and hosted on G2.com.

There are several key features that Gymflow does not currently have (ie: ability to adjust charges on checkout, door access being allowed for class attendees, membership addons). I believe all of these changes are on the roadmap but as of now, the lack of these features have caused a few pain points for us. Review collected by and hosted on G2.com.

Gymflow has helped us solve the tedium of paperwork and storage issue of keeping all of those records. It has also allowed us to control door access via the app which opened up the option of 24 hour access. Review collected by and hosted on G2.com.

Though Acuity Scheduling is an impeccably good tool. We made a choice to move to calendly because Calendly offers even more integrations with virtual meeting tools than Acuity Scheduling. It therefore becomes an issue to automatically send out invite links with Zoom, GoogleMeet, Ms Teams or GoTo Meet So if it would accomodate a wide variety of online meeting tools it would be even better. Another problem we encountered was being unable to merge accounts for different businesses under one Acuity Calendar. Syncing different calendars is a big deal or even having multiple users under one Acuity profile Review collected by and hosted on G2.com.

Acuity Scheduling has simplified the process of scheduling appointments. It is convenient for us and our clients to coordinate and set up appointments. Integrating it with my calendar ensures that once there is a scheduled event at a certain time it automatically block off availability on the Acuity. This eliminates double bookings and back and forth emails. Effective and smooth scheduling saves us time and help me focus on personalized attendance to all my individual clients. This way I have had productive days since we deployed Acuity Scheduling. It helps plan and prepare for my video shoots, editing sessions delivering exemplary support to my clients. Off work having well laid out appointment schedules is one way to strike my work life balance. That beyond working hours I will be attending to personal issues Review collected by and hosted on G2.com.

Their support is incredible, but not always an instant 'live' chat which means problems aren't always resolved on the spot. However, they always get back to you with a solution. Review collected by and hosted on G2.com.

Automation is a huge part of why Clubworx has made our member managment so much easier. We've set up workflows for new trials, onboarding, birthdays. It not only helps to inform and educate new members, it is great for retention and member engagement. Review collected by and hosted on G2.com.

Clients not being able to renew their membership until the existing one expires. Review collected by and hosted on G2.com.

Glofox has significantly cut down the time I used to spend on administration on my website and has helped my clients book classes and pay for memberships more easily and have better insights in their attendance and performance. Review collected by and hosted on G2.com.

I encountered a few technical issues with the platform that took a bit longer to resolve than anticipated. However, the ongoing updates and improvements are promising, and I'm really excited to see the final product once it goes live. Review collected by and hosted on G2.com.

I needed a booking platform that could handle family accounts, waivers, and offer customizations, while also integrating our nonprofit's membership benefits across all our offerings. Omnify has been incredible in meeting all these needs, providing a comprehensive solution that truly benefits our organization. Review collected by and hosted on G2.com.

I would like to have the option to send customized email messages and text messages at the time they book the service on the software. For example, certain services have ways to prepare for the appointment. Other services we meet at other locations ... these are workshops/classes outdoors for example. Review collected by and hosted on G2.com.

Easy access for clients to book sessions online, reminders of appointments, manangement of forms and client data, credit card payment processing. Review collected by and hosted on G2.com.

The UI takes time to load very frequently even you have a 200Mbps+ connection. Also, sometimes it creates multiple entries of a member which makes hard for us while keeping track of things. Review collected by and hosted on G2.com.

Helps to schedule classes seamlessly. Review collected by and hosted on G2.com.

possibly that I'm on the other side of the world(Australia) making communication slightly delayed.

However, this is something that cannot be changed and the team always get back quickly Review collected by and hosted on G2.com.

We have been able to run online classes through Zenplanner making even our youngest students keen to be apart of the classes.

The online classes are certainly a tougher classes as they are a more personal interaction. Review collected by and hosted on G2.com.

The flow had some glitches that made it frustrating to navigate Review collected by and hosted on G2.com.

Scheduling emplyees and clients, taking attendance of clients and billing them Review collected by and hosted on G2.com.

There isn't a way to combine our rec class tuition from our company class tuition, given they have different pricing and discount structures. My coordinator has to manually put in the monthly amounts for our company members as a combined number. It's not that difficult. Review collected by and hosted on G2.com.

We have had it for many years, but we set it up incorrectly as we weren't even sure what we needed at the time. We can work with our setup so it's not really an issue. Just make sure to be thorough in your set up and it will be an amazing product to use! Review collected by and hosted on G2.com.

JR has makes registration easy, solves taking payments, makes customer communication easy, and has robust financial reporting. As the off-site owner, I can get as much or as little detail as possible whenever I want or need it. Review collected by and hosted on G2.com.

I signed up with Mindbody several years ago for my martial arts business, mainly because they promised a functional belt tracking module. Unfortunately, that feature never worked properly. When they attempted to replace it with a progress tracking system, it only made things worse. Both modules were full of programming errors and consistently failed to perform as advertised. Despite spending countless hours of my time, my staff's efforts, and thousands of dollars, nothing was ever resolved.

Mindbody repeatedly assured me that they would fix the issues, but those promises were never fulfilled. Ultimately, I had to find an alternative to manage student progress effectively. They string you along, making you believe they will solve the problems, but they never do—while continuing to bill you. In my opinion, it’s a dishonest company that sells you the dream without delivering on the work.

Now, after years of frustration, Mindbody refuses to acknowledge the issues or let me cancel my contract. Instead, they have become increasingly aggressive in preventing me from terminating the service. Their support team is highly skilled at handling objections, making it appear as though they are actively trying to resolve the bugs, but there seems to be no real intention to fix the problems.

After nearly five years of waiting for critical bugs to be addressed—bugs that have a significant impact on my business—I am left with nothing but frustration. They now focus on enforcing the terms of our contract despite their failure to deliver on their promises. My experience with Mindbody has been incredibly disappointing, and I strongly advise caution to anyone considering their software. Review collected by and hosted on G2.com.

They have not solved my issues, particularly with regards to progress tracking and belt tracking. They have put these things on the backburners for years and continue to charge for these services. In addition to that:

-they increased their fees

-they moved to a more expensive payment processor in Canada

-You cannot batch process membership confirmations/purchases without using their payment processor

-they moved their help desk overseas and I literally was teaching them about their own software for more than one occasion

-The customer service reps are completely tuned out to the technical issues of the program. Totally disconnected.

-They need to start over from a technical standpoint as they have been repairing bugs with poor technological "responses" for years. They don't want to invest in an overhaul of the program so it is littered with issues. Review collected by and hosted on G2.com.