Communication Software

I didn't find any issues with the meeting features Review collected by and hosted on G2.com.

Professional backgrounds help me attend meetings from the comfort of my home. Review collected by and hosted on G2.com.

I can't invite more than 5 users from other Google Workspace in a month to collaborate. Don'tknow if this is a feature limit for my pricing tier but this restricts collaboration to a certain extent. I'm searching for a workaround in the meantime. Review collected by and hosted on G2.com.

It's worth investing in the product. Review collected by and hosted on G2.com.

The biggest benefit is collaboration. I don't have to manage multiple emails to invite and share my work with my clients. Plus it is really affordable for me for my requirements. Review collected by and hosted on G2.com.

as so far now, I don't dislike anything about it. Or I can say , as far as I have used the features of this app, I didn't find anything to dislike about it. Review collected by and hosted on G2.com.

It is so wonderful that my studies during Covid -19 were going in the faith of this app. even today , from video meetings to collaboration, the only app I think about is this. Review collected by and hosted on G2.com.

Zoom performs well with good internet connections, but the audio and video quality can quickly degrade in low-bandwidth situations. Audio or video glitches, connection problems, and lag can disrupt meetings, leading to frustration. Review collected by and hosted on G2.com.

For meetings with large groups it allows us to split into smaller breakout rooms. This is useful for group work, brainstorming, or networking sessions, and it’s easy to bring everyone back to the main meeting when needed. It integrates well with many other tools, such as Google Calendar, Outlook, Slack, and many project management platforms. It makes scheduling and managing meetings much more efficient. Review collected by and hosted on G2.com.

As i use this product on daily basis, the main i faced in using this that its interface is quite complex for the first time due its vast features. Though it states its wide integration capabilities with other applications however its integration with other applications can only be scaled to which the application can support. Review collected by and hosted on G2.com.

Webex is fairly a useful product in solving a lot problems like scheduling a instant meetings, seamless collaboration between the colleagues to share data, timeless integration with applications proves useful for handling day to day businees problems. Review collected by and hosted on G2.com.

It feels quite outdated and slow compared to modern apps , and also with poor internet the call 's lag and drop which is quite bad.

It requires very high data usage and is not ideal for the ones who dont have wifi connection and for the ones who have limited data plans. Review collected by and hosted on G2.com.

Skype is solving the barrier of language and distance it gives acess to have a free video confrencing with people across the world . Its features like screensharing makes learing and work more effecient. It breaks down the big problem of language barrier by live video calling with translation which makes the conversation easier.

It benefits me as it helps me to stay connected with my friends , family and colleagues anywhere and it gives me free acess to have international calls and it is also very secure with end to end encryption. Review collected by and hosted on G2.com.

Honestly, I wish there was a better way to organize it. It's really hard to stay organized with companies that I currently am partnered with, homeowners that I'm working on estimates for keeping those organized with all the cold calls that I do is really hard. It would be helpful if you could put people in different folders or areas. Review collected by and hosted on G2.com.

I think that the idea with tags is a great idea, but being able to put contacts in different folders would be extremely helpful. I feel like I forget about certain homeowners and following up with certain important companies due to the mix with the cold calls on some of my new companies Review collected by and hosted on G2.com.

I realise slack is good & meet my all requireents so, no dislikes Review collected by and hosted on G2.com.

Im a salesforce developer & in my organization we used slack for the team communication or for the video conferencing.We used before microsoft teams but it have limited features & limited automation but now, we have smooth experience with slack & can share code on it & manage team of the various projects & it have gmail integration which solves the problem like no need to check the mailbox again & again if, it integrated then email appears directly into slack.

Slack keeps the things organized and improve communication.

It boosts teamwork

Its flexible, i use slack on my phone , office laptop as well.

Its best feature is huddle which works smoothly on even slow internet & we have implemented a workflow for a particular time in channel for the birthday wish.

We automate the workflow for managing the merge request of our projects code in the project channel to my reporting manager. Review collected by and hosted on G2.com.

When I first started using Nextiva, the system worked flawlessly. Several months later, I began experiencing intermittent connection issues; incoming calls not ringing, and other times the call would go directly to my voicemail with no notification. I've contacted Nextiva about the issues and they worked quickly to resolve them - and it worked, for a period of time. Now, I'm having the same issues again. It appears that every few months, the system error reappears. It's quite frustrating as I depend on this service for my business. Review collected by and hosted on G2.com.

I'm a Canadian resident that works exclusively for a US based company. Nextiva worked flawlessly in the beginning, but after several months, I've had connectivity issues, such as incoming calls not ringing and calls going directly to voicemail. This is frustrating and has made me uneasy about the service quality. I need to have a a local presence, with a local phone number for my customers to use. Because this seems to be an ongoing issue, I feel I have no option but to look for another provider. Review collected by and hosted on G2.com.

It seems a bit outdated compared to other platforms, as the user interface lacks modernity and intuition. Sometimes you may think you’re using a tool from the last decade. Another detail is the quality of the video is decent, but not excellent; for me, it is no problem. Review collected by and hosted on G2.com.

After a while, we started using GoTo Meeting for all our regular meetings. Internal meetings, off-site meetings and presentations to clients are among the many uses we give it. Thanks to the reliability of the platform, we were able to avoid those embarrassing cases where cuts or technical problems occurred. Since we could now meet when it was convenient for all of us without having to worry about any technical problems, our workflow improved a lot. We found that other solutions offered more attractive features for larger meetings or virtual events. We continue to prefer this tool for our daily needs. It was a brilliant decision that saved our team from certain doom on multiple occasions. Review collected by and hosted on G2.com.

Webex calling is still lacking some useful features as compared with CUCM/CUC including Unified Messaging, ability to see call status of shared lines in the Webex App and a few others. Review collected by and hosted on G2.com.

Webex Calling is solving the challenges of adhering to a cloud-first strategy for many organizations as well as ease of management/operations. The solution, overall, has a lower TCO when compared to premises when factoring in the skillset required to maintain the solution. Webex calling keeps my organization and my clients from having to maintain hardware in addition to software. With Webex Calling, I don't even nee to maintain the software as that is done on my behalf by Cisco. It allows me to have my staff, and the staff of my clients, to focus on more strategic projects and not have to spend as much time managing the collaboration solution. Review collected by and hosted on G2.com.

1. It las limited free storage compared to others.

2. Advanced tool may feel difficult for new commers but its all about learning new things. Review collected by and hosted on G2.com.

With the help of Microsoft Outlook we can easily manage emails,calenders, tasks all in one place. We can even shedule meetings, it can filter various emails, send us reminders and can connect with microfot 365 which will solve our inteire business management problem. For me it saves my time and makes more productive. Review collected by and hosted on G2.com.

The mobiles experience feels inferior compared to the desktop experience - but it is all about the desktop experience.

As a minor point, I would be keen to see the roadmap and what other integrations could be possible.

The calendar experience seems alittle disjointed from the quality of the email experience - but that may be because the email experience is so fantastic that it can't be replicated in calendar / scheduling.

That is really nit picking! Its an email product and for email, its near faultless. Review collected by and hosted on G2.com.

Filtering emails

Managing emails

Responding to emails rapidly Review collected by and hosted on G2.com.

More of a nitpick, really, but I hope there's a more pared-down version of the product. We're basically just looking for a phone and SMS app for our client success team, so we don't really have a need for the other features.

Also, we couldn't use the office number to register a WhatsApp Business account. We would have loved to use the same number across all our comms channels so we won't need to expose our team members' personal information. Review collected by and hosted on G2.com.

We needed a simple, affordable, tech newbie-friendly calling solution to reach our Australian clientbase without worrying about expiring credits, maintaining a plan AND a calling credit, or setting up complicated phone systems for our remote team members scattered across the continent. Review collected by and hosted on G2.com.

I have 4 retail stores and the phones in 1 store quit working. I emailed GOTO to get "REPLACEMENT" NOT ADD ON phones. I called the cusotmer support team to get them installed. After 5+ hours the GOTO representative said everything was fixed. It was almost closing time for the store. I received a complaint from Corporate stating the phones were not working. Accutally it was ringing at one of my other stores. I then check all the stores and 3 of the 4 stores phone were routed to the wrong store. I called back the next day to customer service and after another 4 hours of my and my employees time at each store GOTO got it corrected. Then I received my CC bill where I pay my reoccuring payment each month and it went up nearly 100.00. I authorized no changes to my bill. There shoul d be no change to my bill for replacing exsiting phones. I was also told I would receive a credit for my and my employeess time lost for GOTO installing the phone wrong. I have now emailed and called multiple times and no one can or will help. GOTO representatives only say they have forwarded to Finance which you can not speak with. I have everything in email so I will be turning this over to an attorney. DO NOT DO BUSSINESS WITH THIS COMPANY. YOU WILL REGRET IT. Review collected by and hosted on G2.com.

I have billing problem and they have done nothing to reslove. Review collected by and hosted on G2.com.

We have been using TeleCMI for past 5 years but still no dislike. The System is running smooth. Review collected by and hosted on G2.com.

It helps to manage all the call details directly from the CRM. It benefiting us to have a disposition and have remarks at one place Review collected by and hosted on G2.com.

The system is incredibly complex, UIs are almost intentionally hard to understand and are almost never updated. Everything looks like it was built in the 90s because it probably was. Getting service and support on anything in the system is just as painful as getting support from Cisco on anything else.

They make you jump through hoop after hoop regarding service agreements, licensing, user assignments and access. You'd think you were trying to break into Fort Knox every time you need help with something. This also seems intentional, you don't have to pay your support team as much when customers will just give up and workaround the problem rather than try to get help from you. Review collected by and hosted on G2.com.

It allows you to make phone calls. Whoop dee doo. For the price Cisco charges you would think it would do a heck of a lot more than that. Review collected by and hosted on G2.com.

There was no downside really - the only thing for me was trying to understand the difference between the free version and the paid version when it came to how many attendees you can have per cost. Review collected by and hosted on G2.com.

ease of use, cost-effective and great quality platform Review collected by and hosted on G2.com.

We would appreciate if there was a way to add files with larger sizes in attachments while sending mails, as the current limit is not enough for us. Therefore, we have to use cloud services to upload first, and attach the link in the mail. Just a bit too hard! Review collected by and hosted on G2.com.

It allows us to host domain e-mails directly without using any third party in between, as well as allows our team members to use it as a mail service like Gmail. It's UI is better, intuitive, and it's much more secure. Review collected by and hosted on G2.com.

Some tools don't work very well in the browser version of Gather, like the draw tool when another person is sharing their screen, it doesn't work, but in the desktop version it works perfectly. Review collected by and hosted on G2.com.

When I didn't work with Gather, we used Google Meet and we used to create a link and share with the other team members to join, but now, we just meet directly in a set time and start our meeting with Gather, it implies a great saving of time. As well, Gather has an integration with Eraser, that is another application that allows us to make complex diagrams or write notes in a board and it's really easy to use to plan and outline our projects. Review collected by and hosted on G2.com.