Communication Software

I like everything about Google Meet so far. Review collected by and hosted on G2.com.

It brings people closer together, in an all-remote work environment it's important to have human interactions and Google Meet is the channel we use to do that, from casual meetings to trainings and basically anything that would require a videocall or screen sharing. Review collected by and hosted on G2.com.

What I found least helpful about Microsoft Teams was that I can only get 60 minutes for a free version. Hopefully, this will make at least 3 to 4 hours in the future. But I understand that I may need to upgrade the plan so that I can have longer time during meetings and for now I can't afford but I thought Microsoft Teams are one of the great tools for meetings, chats in a reasonable price. Review collected by and hosted on G2.com.

The benefits of a Microsoft Teams and how it solve is that I can easily talk or set a meeting instantly specially when there is an emergency meeting or urgent tasks that I need to clarify as well. Review collected by and hosted on G2.com.

There isn't anything to dislike. So far, I haven't had any issues and it's been a helpful tool for our whole team. Review collected by and hosted on G2.com.

We have a full remote team and with Zoom, we've been able to have our daily staff meeting without missing a beat. It's also been great for client reviews and meetings. I love that I can record them and go back to watch, catching any notes or references I need. Review collected by and hosted on G2.com.

I get frustrated with the occasional performance problems, especially when the connection becomes unstable during busy times. Also, some features feel a bit complicated and might need extra guidance or training for new users to make the most of them. Review collected by and hosted on G2.com.

Webex Suite makes it easier for teams to work together from different places, which has been really helpful for us. It allows us to communicate well and connects easily with the other tools we use. The platform is simple to use and keeps our meetings productive while keeping our data safe. Overall, Webex Suite has made our work smoother and more efficient. Review collected by and hosted on G2.com.

What I don’t like about Skype is that the call quality can be bad if the internet is slow. But other than that, it works fine for most things. It's easy to use and has helpful customer service. Review collected by and hosted on G2.com.

Skype helps me stay connected with people, no matter where they are. I can easily do video calls, voice calls, or chat with friends, family, and work teams from anywhere. It makes communication easy and convenient. Review collected by and hosted on G2.com.

Nothing! It's the best

It rarely goes down, and a lot of features I wanted were rolled out recently. Would love to see the to do list feature continue to be evolved more - I like it but it's super simple right now. Review collected by and hosted on G2.com.

Over half of my company is now remote, so real time communications are key. We love the transparency of being able to see others' schedules, profiles, and send messages or video/audio communicate as needed. It's like you're back in the office! There's also a huge opportunity for culture, which is huge at a remote friendly company. Our ERG groups allow different groups of people to come together over similarities and interests. The integrations also make it super easy to blend between slack and windows when working, with in app alerts and automations and notifications from other apps within slack. Review collected by and hosted on G2.com.

Right now I can't think of anything, since it is just exactly what I needed for my business at a very reasonable price. Review collected by and hosted on G2.com.

None at the moment Review collected by and hosted on G2.com.

I don't like that in order to invite another team member and add a secondary number they have to use the sample email domain to get invited. My wife and I run a small buisness and only need 1 email. I want to invite her and add a number so it can ring her AFTER it rings me for customer calls. But because we don't want to create another email we must share a single account. Review collected by and hosted on G2.com.

Allowing my wife/partner to both be in sync when staying up to date on customer calls, conversations, and txt messages. Before we had to constantly update each other and now we can work seamlessly and know that we are both in the loop. Review collected by and hosted on G2.com.

One downside is that some features can feel a bit overwhelming at first, especially for new users. It took time for me to get used to all the options and settings. Review collected by and hosted on G2.com.

Google Workspace addresses severa key challenge in communication and collaboration, below are few:

1) Email Management.

2) Document Collaboration.

3) Presentations.

4) Spreadsheets.

5) Instant Messaging.

6) Calendar Management.

7) Document Creation.

8) Website Builder. Review collected by and hosted on G2.com.

It has few limitations to attaching big MB files. At times the search box gives indexing or syncing errors. Review collected by and hosted on G2.com.

Tracking bulk emails by creating multiple folders with the help of mailbox rules.

Helps with creating tasks.

Perform auto spell checks on all emails.

Groups all email conversations allowing us to track the email chain better. Review collected by and hosted on G2.com.

I wish it worked with yahoo. I have a really old yahoo email that I still use. I totally understand why they don't support it, but if they did, I could have all 5 of my active email accounts under one app. Review collected by and hosted on G2.com.

It not only makes it quicker to manage my incoming email, but makes it easier to find emails I'm looking for and to understand the gist of email chains. I also love the AI composition feature. Review collected by and hosted on G2.com.

However, it does feel a bit… plain. There’s no standout feature that really differentiates it from competitors like Zoom or Teams, especially now that everyone is jumping on the virtual meeting bandwagon. The chat feature is basic, and while it works, it could definitely benefit from better emojis or reactions to make things feel less stiff. Review collected by and hosted on G2.com.

Screen sharing is smooth, and the interface is pretty intuitive, so even the less tech-savvy people in the group can hop on without too much trouble. Review collected by and hosted on G2.com.

The system is incredibly complex, UIs are almost intentionally hard to understand and are almost never updated. Everything looks like it was built in the 90s because it probably was. Getting service and support on anything in the system is just as painful as getting support from Cisco on anything else.

They make you jump through hoop after hoop regarding service agreements, licensing, user assignments and access. You'd think you were trying to break into Fort Knox every time you need help with something. This also seems intentional, you don't have to pay your support team as much when customers will just give up and workaround the problem rather than try to get help from you. Review collected by and hosted on G2.com.

It allows you to make phone calls. Whoop dee doo. For the price Cisco charges you would think it would do a heck of a lot more than that. Review collected by and hosted on G2.com.

While the platform performs excellently, we’d appreciate more advanced reporting features built into the interface without needing custom development Review collected by and hosted on G2.com.

Its seamless integration and advanced call management improve customer interactions and operational efficiency. Review collected by and hosted on G2.com.

Webex calling is still lacking some useful features as compared with CUCM/CUC including Unified Messaging, ability to see call status of shared lines in the Webex App and a few others. Review collected by and hosted on G2.com.

Webex Calling is solving the challenges of adhering to a cloud-first strategy for many organizations as well as ease of management/operations. The solution, overall, has a lower TCO when compared to premises when factoring in the skillset required to maintain the solution. Webex calling keeps my organization and my clients from having to maintain hardware in addition to software. With Webex Calling, I don't even nee to maintain the software as that is done on my behalf by Cisco. It allows me to have my staff, and the staff of my clients, to focus on more strategic projects and not have to spend as much time managing the collaboration solution. Review collected by and hosted on G2.com.

The only thing which would be a good edition to the NUACOM phone system would be to have other options on the softphone.

Example, have an option for "Lunch" so on the dashboard, this is reflected.

Also, when avaliable, the user shows as green. But busy shows as offline (in its own way) when busy is selected. it could be shown as red to show that the application is open, but they are anavliable to take calls.

Other than this, nothing else to state. This is just some feedback. Review collected by and hosted on G2.com.

NUACOM is benefiting us with the feature its provides. Being able to track calls and the queues they are from.

The ease of customising reports to give us more in depth, detailed data which can be used to improve customer satisfaction. Review collected by and hosted on G2.com.

The only downside I’ve noticed is the new interface. While it looks updated, it can feel a bit clumsy when it comes to managing devices – adding or deleting them is not as intuitive as it used to be. It would be great to see some refinement here to make device management smoother. But beyond that, TeamViewer remains a reliable and effective tool for my needs. Review collected by and hosted on G2.com.

TeamViewer solves the need for secure, reliable remote access and support, making it easy to manage devices and help others from anywhere. This flexibility saves time, boosts productivity, and ensures fast issue resolution without being physically present. Review collected by and hosted on G2.com.

Difficult to find my missed calls, can't rename my contacts, can see different stats of my team Review collected by and hosted on G2.com.

All my team can easily use 3CX and interact or transfer the call Review collected by and hosted on G2.com.

Microsoft 365 is the best, it is a high capacity system to run all kinds of online work and communication, I have nothing bad to say about all its functions. Review collected by and hosted on G2.com.

As a Microsoft 365 user I have managed to increase my productivity and the quality of my work, all its functions have solved my need for a centralized system of storage and online work. Review collected by and hosted on G2.com.

Nothing, For me Digital Samba is one of the best software for digital conferencing which deliver crystal free audio. With easy to access via mobile application that makes it usable for each of my employee's. We can add upto 100 participants without any lagging. it's currently supporting German language also. Review collected by and hosted on G2.com.

With the help of Digital Samba now i am able to add upto 100 participants in my training programs with high quality video conferencing. With cloud recording features we can share the training program with other employees and virtual backgrounds which adds a personal touch and maintain privacy that's why i totally recommend it to my colleagues for future. Review collected by and hosted on G2.com.