Communication Software

-the option to answer your attendance(whether you'll be attending the meeting or not) via email does not work, or if it does, the e-mail interface does not tell correctly Review collected by and hosted on G2.com.

-being able to keep track of multiple meetings

-challenges of needing to meet up for work meetings, it can be done remotely instead. Plus, presentations can easily be done through the meetings Review collected by and hosted on G2.com.

Sometimes Google Docs has minor glitches and doesn’t work properly, but it’s not too often. Also, they raised the price this year, which wasn’t very convenient. Another downside is that there’s no live support or chat to contact a support agent. Recently, I needed to reach out for support, but there was no direct support email or chat, and the community forums and guidelines didn’t help resolve my issue. It would be much more convenient if live support was available. Review collected by and hosted on G2.com.

Google Workspace helps us centralize everything we need. We communicate through Gmail, create documents, sheets, and reports without needing to pay extra for Excel, PowerPoint, or Microsoft Word. Google Meet is also very convenient for video calls, and we benefit from numerous integrations and the ease of using SSO for seamless access across all platforms. It keeps everything streamlined and cost-effective. Review collected by and hosted on G2.com.

I sometime run into issues when I'm sharing my screen during a presentation... it can be interne-derived. Also when sharing screen it should not let you share your teams, to be on the safe side. There may comments unintended for a public audience. Review collected by and hosted on G2.com.

Benefits : its the communication tool - I keep in touch with my team in ( Brasil, Argentina, Mexico and USA) through teams all day long .

Problem Solving: It bridges the distance - we can work , have calls and even see each other with out having to be in the same room. Review collected by and hosted on G2.com.

What I dislike about Zoom Workplace is that it can sometimes feel a bit overwhelming with all its features packed into one platform. The interface, while powerful, can be slightly cluttered, especially when juggling multiple chats, meetings, and calendar invites. A cleaner layout or more customizable dashboard would definitely improve the user experience. Review collected by and hosted on G2.com.

Zoom Workplace solves the problem of scattered communication and disjointed workflows by bringing meetings, chat, calendar, and collaboration tools into one unified platform. For me as a lead generation specialist, this means less time switching between apps and more time focusing on outreach, follow-ups, and closing deals. It keeps my schedule organized, improves team coordination, and ensures I never miss a touchpoint with prospects. Review collected by and hosted on G2.com.

At first, it took a bit of effort to find my way around. The interface isn’t complicated, but some settings are buried a bit deeper than I’d prefer. Also, when using the mobile version during travel, I noticed a bit of lag in larger meetings — not a deal breaker, but something to be aware of if you rely heavily on your phone. Review collected by and hosted on G2.com.

Since our team is split across multiple locations, Webex has been a central piece of our workflow. It’s helped us avoid miscommunication and keep things moving without long email threads. We use it for daily check-ins, brainstorming sessions, and even quick client presentations. Being able to do all that in one tool saves a lot of time and reduces the mental load of switching between platforms. Review collected by and hosted on G2.com.

One of the downsides of Skype is that it can sometimes experience connectivity or lag issues, especially in group calls. The app can also be a bit heavy on system resources, which may slow down older devices. Updates are frequent but don't always bring noticeable improvements, and occasionally cause interface changes that can be confusing. There are times when notifications don't sync properly across devices, and the mobile app can be slow to load or refresh messages. Compared to newer platforms like Zoom or Microsoft Teams, Skype can feel slightly outdated in terms of its interface and features. Review collected by and hosted on G2.com.

Skype helps solve the problem of long-distance communication, especially in a professional setting. It allows me to connect with colleagues, clients, and team members from different locations in real-time, reducing the need for physical meetings and travel. This not only saves time and cost but also boosts productivity and flexibility. The ability to screen share during video calls is a big plus for presenting ideas, conducting training, or resolving technical issues remotely. It has been a reliable tool for managing meetings and staying in touch during remote work or travel. Review collected by and hosted on G2.com.

While Slack is a great communication tool, there are a few things that could be improved. Sometimes, it can feel a bit overwhelming with too many channels and notifications, making it easy to miss important messages. Also, the search function, while useful, isn’t always the most intuitive or accurate. Lastly, the app can be a bit heavy on system resources, especially when running in the background all day. Review collected by and hosted on G2.com.

Slack solves the problem of scattered communication by bringing all team conversations into one organized platform. Instead of relying on long email threads or switching between multiple apps, I can quickly message colleagues, share files, and stay updated on projects in real time. It keeps everyone aligned, boosts collaboration, and saves a lot of time by making communication more efficient and centralized. Review collected by and hosted on G2.com.

There's always a learning curve whenever you're using a new tool for your business. Most of the time this learning curve can be substantial especially if you're not familiar with the platform.

Truthfully, I cannot find much about OpenPhone that I dislike. I don't often write reviews unless I feel it will help others make decisions that will be helpful for their business or personal lives.

My biggest complaint about OpenPhone is "where have you been?" Because having an easy way to speak to and communicate with prospect and clients is crucial for success.

This platform is going to level the playing field for smaller companies to be better able to compete with those companies who can afford to have this level of seamless communication from day one. Review collected by and hosted on G2.com.

The main problem I was concerned about is having a professional communication system for my prospect and clients as well as members of my sales team. With OpenPhone this problem will be solved before getting started. Relying on an Answering Service just wasn't going to cut it with my business, as most of my prospects or clients are busy professionals or C level Executives who do not have time to wait. OpenPhone will enable me to be able to provide all my prospects, clients and team members immediate answers to their questions with near zero friction for the caller. The ability to scale my business will be greatly enhanced with everything OpenPhone provides out of the box. Review collected by and hosted on G2.com.

The only truly negative feeling is that the price is a bit high for a small office, however it is more than made up of for by the number of features. Review collected by and hosted on G2.com.

Making a small office be able to handle all aspects of the phone easily - whether remote or in the office. Review collected by and hosted on G2.com.

It seems a bit outdated compared to other platforms, as the user interface lacks modernity and intuition. Sometimes you may think you’re using a tool from the last decade. Another detail is the quality of the video is decent, but not excellent; for me, it is no problem. Review collected by and hosted on G2.com.

After a while, we started using GoTo Meeting for all our regular meetings. Internal meetings, off-site meetings and presentations to clients are among the many uses we give it. Thanks to the reliability of the platform, we were able to avoid those embarrassing cases where cuts or technical problems occurred. Since we could now meet when it was convenient for all of us without having to worry about any technical problems, our workflow improved a lot. We found that other solutions offered more attractive features for larger meetings or virtual events. We continue to prefer this tool for our daily needs. It was a brilliant decision that saved our team from certain doom on multiple occasions. Review collected by and hosted on G2.com.

I get a lot of emails that are about the conversations i have in microsoft teams that i do not want to see on outlook.

This option should automatically be off instead of on Review collected by and hosted on G2.com.

Communication across the globe.

It is smart tool to convert all the meeting times based on the recievers local time zone to avoid any confusion.

We are using it to share very sensitive data, becuase the security of the data is guranteed on it.

We also use outlook for Scheduling, and saving drafts with out daily use info.

Icing on the top, is we have integrated Outlook to Observe AI, which is an AI tool to monitor out customer interactions with out empployees, And creates a transcripts, then the call is reviewed by our quality team, and the review results is sent by QA team and the employees get an email on their outlook, along with a notification that is sent to respective supervisor, and to me as An operations manager.

This helps me and Supervisors to stay on top of our areas of oppotunites Review collected by and hosted on G2.com.

There's no thing I would say I dislike about Superhuman. There could be one feature added - one inbox for all accounts, but this is more like a extra feature than real need. Review collected by and hosted on G2.com.

It helps me with overloaded inbox and reminders the most. Review collected by and hosted on G2.com.

Webex calling is still lacking some useful features as compared with CUCM/CUC including Unified Messaging, ability to see call status of shared lines in the Webex App and a few others. Review collected by and hosted on G2.com.

Webex Calling is solving the challenges of adhering to a cloud-first strategy for many organizations as well as ease of management/operations. The solution, overall, has a lower TCO when compared to premises when factoring in the skillset required to maintain the solution. Webex calling keeps my organization and my clients from having to maintain hardware in addition to software. With Webex Calling, I don't even nee to maintain the software as that is done on my behalf by Cisco. It allows me to have my staff, and the staff of my clients, to focus on more strategic projects and not have to spend as much time managing the collaboration solution. Review collected by and hosted on G2.com.

We have been using TeleCMI for past 5 years but still no dislike. The System is running smooth. Review collected by and hosted on G2.com.

It helps to manage all the call details directly from the CRM. It benefiting us to have a disposition and have remarks at one place Review collected by and hosted on G2.com.

The current lack of a robust noise cancellation feature. It would be incredibly helpful, especially when some participants are calling in from slightly noisy environments. That's definitely a feature I'd love to see implemented in the future. Review collected by and hosted on G2.com.

Zoho Meeting solves the problem of effective remote communication and collaboration by providing reliable virtual meetings with screen sharing and recording. This benefits us by enabling seamless team and client interactions, improving information sharing, boosting productivity, and offering a cost-effective solution for our remote work needs. Review collected by and hosted on G2.com.

We can build our office environment, desks, kitchens, etc, only with the provided materials. It would be better if they can allow us to build our own staff as well Review collected by and hosted on G2.com.

it helps us to engage with each other with a less effort and more naturally. Review collected by and hosted on G2.com.

While there are many great features for this service, it does require quite a bit of a learning curve for the Admin to take in to become fully proficient with everything. It also takes some time to work with and train the users to ensure they have a full grasp on the capabilities and know how to use it for maximizing utility of it within the business unit. One of the key user preferences to receive notifications appears to be hidden deep in the app's UI -- that made it difficult to diagnose an issue that one of our users was having. Review collected by and hosted on G2.com.

An integrated communications platform to interact with customers, no matter if it is on mobile phones, tablets or laptop/desktop platforms. Satisfying HIPAA security compliances was a requirement as well. Review collected by and hosted on G2.com.

We just started using net2phone less than a week ago and the list of dislikes so far is very long. The biggest beef was with the onboarding process. We completed net2phone's setup spreadsheets and scheduled our port over date weeks in advance. On the day of the port over, we were told to expect about 15-20 minutes of down time but that was it. Only on the date of the port over were we told we had to figure out how to reboot and reset all of our Polycom phones. Which meant either hunting for passwords because the Polycom default password didn't work or going through a fifteen minute override process for each phone. Long story short, we spent the entire day working through equipment issues that could have been dealt with on a weekend or off hours to avoid impacting our work day. Not a peep of apology from net2phone when I expressed frustration over that. And then, on the product side, the mobile app is twice as glitchy as the app for our prior provider - somthing I told them was a big issue for us and our remote employees. To me, the worst part has been that all involved at n2p have completely ignored my complaints - acting as if everything were just fine. Review collected by and hosted on G2.com.

As of right now, n2p isn't really solving any problems that we had previously. If anything, the service is worse. The most critical piece in our selection of n2p was the claims that their mobile app and portal were state of the art and 99.9% efficient. If we said 50% efficient, we'd be stretching it. Review collected by and hosted on G2.com.

Okay, in general terms, one area for improvement in 3CX, particularly relevant for resellers managing multiple clients or larger organizations, lies in enhancing the flexibility and granularity of the multi-tenant system. While it offers a solid foundation, further development could focus on providing more advanced customization options and resource management at the individual tenant level.

Specifically, a key area for improvement could be finding more streamlined solutions for scenarios where multiple departments or tenants within the same physical location need to utilize the same SIP trunk or VoIP provider using the same public IP address. Current configurations for such scenarios can sometimes be complex or require workarounds. Simplifying this would significantly benefit resellers managing diverse client needs and improve deployment efficiency in various network environments. Review collected by and hosted on G2.com.

Complete phone system requirment Review collected by and hosted on G2.com.

Just tiny things, a few bugs here and there and I wish you could rearrange the order of people in the gallery-type mode when you are in a meeting with several people, but I am confident that any small qualms will be ironed out in time! Review collected by and hosted on G2.com.

Makes remote work more personal and engaging and includes the functions of multiple software in one. Review collected by and hosted on G2.com.