Communication Software

Tem pouca duração para usar em reuniões mais longas, se precisar de mais de 60 minutos não será possivel. Terá que enviar um novo convite e pode ser constragedor dependendo de quem tiver na reunião.

Poderia ter mais imagens de fundo para utilizar, algo mais simples que condizam com a realidade, podem aprimorar para uma IA melhor para gerar imagens de fundo. Outro ponto é que funciona melhor com o google chrome e precisa lembrar dessa opção para melhorar a conexão. Review collected by and hosted on G2.com.

Melhor comunicação com meus clientes e evita reuniões presenciais Review collected by and hosted on G2.com.

I can't invite more than 5 users from other Google Workspace in a month to collaborate. Don'tknow if this is a feature limit for my pricing tier but this restricts collaboration to a certain extent. I'm searching for a workaround in the meantime. Review collected by and hosted on G2.com.

It's worth investing in the product. Review collected by and hosted on G2.com.

The biggest benefit is collaboration. I don't have to manage multiple emails to invite and share my work with my clients. Plus it is really affordable for me for my requirements. Review collected by and hosted on G2.com.

Disliking thing about Microsoft Teams is while to launching the app it may open slowly especially on older systems. And some time it may lag or feels less responsive at times. And Through support channels it may take longer than expected in some cases like resolving issues. Review collected by and hosted on G2.com.

The benefiting of Microsoft Teams is we can collaborate more efficiently ensuring everyone is on the same page and changes like are automatically saved and tracked.

the way it is benefits to me to save my calender nofitications and helping me to attend the meetings on time. Review collected by and hosted on G2.com.

One issue that I do not enjoy as an ESL educator is that the Zoom Workplace relies on internet connection. Interference with technical equipment is also a problem that may affect lessons and the teacher’s ability to get through to students. Review collected by and hosted on G2.com.

Zoom Workplace helps me as an ESL teacher in addressing many issues as is described below. This makes it possible to engage with the students no matter the location of the latter. Such options as sharing the screen, breakout sessions, and live annotations to help me turn lessons into fun sessions as it is in a normal classroom setting. It also has a scheduling component and allows me to record lessons which students can use if they had to miss a specific class. This is particularly useful when working on projects with people in varying time zones and capability or learning levels. In general, it becomes easier and efficient for me and my students to teach and learn online. Review collected by and hosted on G2.com.

As i use this product on daily basis, the main i faced in using this that its interface is quite complex for the first time due its vast features. Though it states its wide integration capabilities with other applications however its integration with other applications can only be scaled to which the application can support. Review collected by and hosted on G2.com.

Webex is fairly a useful product in solving a lot problems like scheduling a instant meetings, seamless collaboration between the colleagues to share data, timeless integration with applications proves useful for handling day to day businees problems. Review collected by and hosted on G2.com.

Skype sometimes looks outdated as compared to other platforms. The interface can be cluttered and occasional call drops and lagging disrupts conversations.The mobile app is quite heavy and has significant battery usage which affects its usability on the go. It must have the option to integrate other third party options as well which makes its more powerful.Laslty its integration with microsoft copilot is not looking proper they must work on it to utilize AI capabilities over the app as well. Review collected by and hosted on G2.com.

It provides seamless global communications by offering reliable video calls,voice calls and instant messaging services.Its help me stay connected with my official colleagues and loved ones.Its screen sharing feature is just an awesome feature for work meetings as well as it makes collaboration quite easy.Its affordable international calling ensures that i can reach out to anyone without worrying of high costs.Its a very versatile tool for both peronal and professional communications. Review collected by and hosted on G2.com.

We currently have no downsides to using OpenPhone. We highly recommend it. Review collected by and hosted on G2.com.

Solves the issue of having a single system to use across both mobile and in-office desktop devices. It allows us to communicate with customers across North America both via phone call and text message, as well as keeping our costs manageable due to the single monthly cost. The value of the product is second-to-none. Review collected by and hosted on G2.com.

The app occasionally hangs.

There are issues with the huddle feature, making the web version a more reliable option at times.

The app version has some bugs, such as redirecting to the web version instead of the app during sign-in. Additionally, it requires daily sign-ins if the laptop is powered off. Review collected by and hosted on G2.com.

It allows me to instantly connect with my colleagues and set reminders for important tasks.

The huddle feature enables quick connections, while its project collaboration tools are highly effective. The video conferencing runs smoothly without any lags.

Overall, it's an impressive team collaboration software, superior to Microsoft Teams, that I use daily to stay connected with my colleagues.

I've also integrated it with WhatsApp, enabling me to receive assignment notifications seamlessly. Review collected by and hosted on G2.com.

I have yet to run across anything negative. Review collected by and hosted on G2.com.

Nextiva is our solution to our continued issues (for an entire year) with our fiber optic phone provider. After four (2+ hours each) tech support sessions with our fiber optic phone provider and our clients would still get no ring/no connection/no way to leave a voicemail, we finally turned to Nextiva to solve our problems. Review collected by and hosted on G2.com.

The user interface, which some find less intuitive compared to other platforms. Another challenge can be occasional lag or technical issues during larger meetings, which might disrupt communication. Some users also mention that features like screen sharing or file uploads could be smoother, and the mobile app doesn’t always deliver the same experience as the desktop version. Lastly, the pricing might feel steep for smaller teams who don't utilize all the features. Review collected by and hosted on G2.com.

GoTo Meeting simplifies remote communication by providing a reliable platform for hosting virtual meetings, which is essential for teams spread across different locations. Its screen sharing and collaboration tools allow for real-time presentations and discussions, making it easier to work on projects as a group without needing to meet in person. Additionally, its integration with calendars helps streamline scheduling, reducing the back-and-forth typically involved in coordinating meetings. These features save time and improve productivity by ensuring everyone stays connected and aligned, no matter where they are. Review collected by and hosted on G2.com.

Webex calling is still lacking some useful features as compared with CUCM/CUC including Unified Messaging, ability to see call status of shared lines in the Webex App and a few others. Review collected by and hosted on G2.com.

Webex Calling is solving the challenges of adhering to a cloud-first strategy for many organizations as well as ease of management/operations. The solution, overall, has a lower TCO when compared to premises when factoring in the skillset required to maintain the solution. Webex calling keeps my organization and my clients from having to maintain hardware in addition to software. With Webex Calling, I don't even nee to maintain the software as that is done on my behalf by Cisco. It allows me to have my staff, and the staff of my clients, to focus on more strategic projects and not have to spend as much time managing the collaboration solution. Review collected by and hosted on G2.com.

Outlook's search functionality is quite impressive but it sometimes be slow, especially when i was dealing with a large volume of emails from various automated emails which where accumulated in my inbox. This can be time consuming when you need to find something instantly. Review collected by and hosted on G2.com.

Managing of the meetings within the team and also with the client, especially when there are multiple schedules.

So the solution outlook is giving is the integrated calendar and meeting scheduler allowing the users to set up meetings, sending the calendar invitations by providing the ease to see the availability with colleagues.

this benefits the chances of double-booking, and improves time management by keeping all calendar events in one place. Review collected by and hosted on G2.com.

It’s hard to find much to dislike, but if I’m nit-picking: while the AI features are well integrated and definitely helpful, they don’t feel far ahead of what’s available elsewhere just yet. Also, the cost is undeniably steep at $30-40 per month—it’s a big ask for an email app. That said, Superhuman genuinely improves my efficiency and makes email a pleasure rather than a chore, so it feels like a worthwhile investment compared to other subscriptions that add far less value to my day. Review collected by and hosted on G2.com.

Superhuman has completely transformed how I manage email. It’s so much faster than Outlook, allowing me to power through messages with unprecedented efficiency. For the first time in years, I’m consistently reaching Inbox Zero—a milestone I thought was out of reach. The app’s polished design and intuitive experience make me actually want to engage with my inbox, turning a daily chore into something surprisingly enjoyable. It’s a productivity game-changer. Review collected by and hosted on G2.com.

More of a nitpick, really, but I hope there's a more pared-down version of the product. We're basically just looking for a phone and SMS app for our client success team, so we don't really have a need for the other features.

Also, we couldn't use the office number to register a WhatsApp Business account. We would have loved to use the same number across all our comms channels so we won't need to expose our team members' personal information. Review collected by and hosted on G2.com.

We needed a simple, affordable, tech newbie-friendly calling solution to reach our Australian clientbase without worrying about expiring credits, maintaining a plan AND a calling credit, or setting up complicated phone systems for our remote team members scattered across the continent. Review collected by and hosted on G2.com.

I have 4 retail stores and the phones in 1 store quit working. I emailed GOTO to get "REPLACEMENT" NOT ADD ON phones. I called the cusotmer support team to get them installed. After 5+ hours the GOTO representative said everything was fixed. It was almost closing time for the store. I received a complaint from Corporate stating the phones were not working. Accutally it was ringing at one of my other stores. I then check all the stores and 3 of the 4 stores phone were routed to the wrong store. I called back the next day to customer service and after another 4 hours of my and my employees time at each store GOTO got it corrected. Then I received my CC bill where I pay my reoccuring payment each month and it went up nearly 100.00. I authorized no changes to my bill. There shoul d be no change to my bill for replacing exsiting phones. I was also told I would receive a credit for my and my employeess time lost for GOTO installing the phone wrong. I have now emailed and called multiple times and no one can or will help. GOTO representatives only say they have forwarded to Finance which you can not speak with. I have everything in email so I will be turning this over to an attorney. DO NOT DO BUSSINESS WITH THIS COMPANY. YOU WILL REGRET IT. Review collected by and hosted on G2.com.

I have billing problem and they have done nothing to reslove. Review collected by and hosted on G2.com.

There are areas where improvements could be made, particularly in billing report and invoice generation.

Some customization requests also take longer than expected. Review collected by and hosted on G2.com.

The solution addresses the challenge we previously faced of relying on an on-premises system with limited local number availability for international markets.

With TeleCMI’s we now have access to local numbers in various countries and can fully monitor calls with detailed reporting. Now we can efficiently track call data and improve customer engagement across global markets Review collected by and hosted on G2.com.

The system is incredibly complex, UIs are almost intentionally hard to understand and are almost never updated. Everything looks like it was built in the 90s because it probably was. Getting service and support on anything in the system is just as painful as getting support from Cisco on anything else.

They make you jump through hoop after hoop regarding service agreements, licensing, user assignments and access. You'd think you were trying to break into Fort Knox every time you need help with something. This also seems intentional, you don't have to pay your support team as much when customers will just give up and workaround the problem rather than try to get help from you. Review collected by and hosted on G2.com.

It allows you to make phone calls. Whoop dee doo. For the price Cisco charges you would think it would do a heck of a lot more than that. Review collected by and hosted on G2.com.

"While Zoho Mail is generally effective, I’ve noticed occasional delays in syncing between devices and a lack of advanced customization options for email signatures. Overall, these issues are minor compared to the product’s strengths." Review collected by and hosted on G2.com.

Zoho Mail is helping us overcome the challenge of managing emails efficiently within a nonprofit environment. It solves the problem of disorganized communication by providing easy access to folders and filters for quick sorting. Additionally, the integration with Zoho CRM and other applications allows us to track email conversations and link them to important records, streamlining our processes. The security features and ad-free environment make it a trustworthy platform for handling sensitive communication, while the calendars and reminders keep us on track with important tasks and deadlines. Review collected by and hosted on G2.com.

There was no downside really - the only thing for me was trying to understand the difference between the free version and the paid version when it came to how many attendees you can have per cost. Review collected by and hosted on G2.com.

ease of use, cost-effective and great quality platform Review collected by and hosted on G2.com.

The only thing which would be a good edition to the NUACOM phone system would be to have other options on the softphone.

Example, have an option for "Lunch" so on the dashboard, this is reflected.

Also, when avaliable, the user shows as green. But busy shows as offline (in its own way) when busy is selected. it could be shown as red to show that the application is open, but they are anavliable to take calls.

Other than this, nothing else to state. This is just some feedback. Review collected by and hosted on G2.com.

NUACOM is benefiting us with the feature its provides. Being able to track calls and the queues they are from.

The ease of customising reports to give us more in depth, detailed data which can be used to improve customer satisfaction. Review collected by and hosted on G2.com.