Call Recording Software

Nothing major other than there are a lot of Americanisms in the copy and if there are multiple people speaking through 1 laptop in a group meeting it doesn't know who is speaking so Fathom assumes it's the person who's team login is. Review collected by and hosted on G2.com.

Having severe to profound hearing loss, it's allowing me to follow the calls without having to write my own handwritten notes and then missing valuable conversations when I look away from the screen Review collected by and hosted on G2.com.

The only thing I dislike about Gong is that it sometimes can not show up on the meeting, and I just wish I would recieve a notification if the person I am meeting with has declined the Gong recording so that I can prepare otherwise for the meeting (notebook pen etc). Review collected by and hosted on G2.com.

Gong is recording my meeting and taking notes for me so that I can be acitively engaged in my conversation. This is benefiting me because I can actually listen to the person, instead of taking notes and trying to multitask. I also do not forget anything because I can go back to the recording. Review collected by and hosted on G2.com.

I didn't find any issues with the meeting features Review collected by and hosted on G2.com.

Professional backgrounds help me attend meetings from the comfort of my home. Review collected by and hosted on G2.com.

I can't invite more than 5 users from other Google Workspace in a month to collaborate. Don'tknow if this is a feature limit for my pricing tier but this restricts collaboration to a certain extent. I'm searching for a workaround in the meantime. Review collected by and hosted on G2.com.

It's worth investing in the product. Review collected by and hosted on G2.com.

The biggest benefit is collaboration. I don't have to manage multiple emails to invite and share my work with my clients. Plus it is really affordable for me for my requirements. Review collected by and hosted on G2.com.

as so far now, I don't dislike anything about it. Or I can say , as far as I have used the features of this app, I didn't find anything to dislike about it. Review collected by and hosted on G2.com.

It is so wonderful that my studies during Covid -19 were going in the faith of this app. even today , from video meetings to collaboration, the only app I think about is this. Review collected by and hosted on G2.com.

Zoom performs well with good internet connections, but the audio and video quality can quickly degrade in low-bandwidth situations. Audio or video glitches, connection problems, and lag can disrupt meetings, leading to frustration. Review collected by and hosted on G2.com.

For meetings with large groups it allows us to split into smaller breakout rooms. This is useful for group work, brainstorming, or networking sessions, and it’s easy to bring everyone back to the main meeting when needed. It integrates well with many other tools, such as Google Calendar, Outlook, Slack, and many project management platforms. It makes scheduling and managing meetings much more efficient. Review collected by and hosted on G2.com.

It could be more speed up.Efficiancy could be more improve.Convin took extra time to learn Local language like Kannada,Tamil and Telugu.But for HIndi And english its the best. Review collected by and hosted on G2.com.

Convin is helping us on auditing the calls very easly .And it also concentrate on the quality check of agent like opening closure of call.When we do manual audit on convin and if we add up something new convin want us to right the point why we are disagree with convin point.And next time convin get his error correct Automatically. Review collected by and hosted on G2.com.

As i use this product on daily basis, the main i faced in using this that its interface is quite complex for the first time due its vast features. Though it states its wide integration capabilities with other applications however its integration with other applications can only be scaled to which the application can support. Review collected by and hosted on G2.com.

Webex is fairly a useful product in solving a lot problems like scheduling a instant meetings, seamless collaboration between the colleagues to share data, timeless integration with applications proves useful for handling day to day businees problems. Review collected by and hosted on G2.com.

It feels quite outdated and slow compared to modern apps , and also with poor internet the call 's lag and drop which is quite bad.

It requires very high data usage and is not ideal for the ones who dont have wifi connection and for the ones who have limited data plans. Review collected by and hosted on G2.com.

Skype is solving the barrier of language and distance it gives acess to have a free video confrencing with people across the world . Its features like screensharing makes learing and work more effecient. It breaks down the big problem of language barrier by live video calling with translation which makes the conversation easier.

It benefits me as it helps me to stay connected with my friends , family and colleagues anywhere and it gives me free acess to have international calls and it is also very secure with end to end encryption. Review collected by and hosted on G2.com.

I'm using this sales cloud for the past 2 years and i havent seen any lag or defect in this product. Review collected by and hosted on G2.com.

Day by day sales cloud helps our customers in increasing sales efficiency and sales growth. Through sales analytics it helps us to customize/enhance our business products to get reach in high level. Eventhough its providing a path to provide a support for those products as well via work order creation and assigning immediate technician to get that fixed. Sles cloud really helps our ORG to increase productivity and better relationship among customers. Review collected by and hosted on G2.com.

Honestly, I wish there was a better way to organize it. It's really hard to stay organized with companies that I currently am partnered with, homeowners that I'm working on estimates for keeping those organized with all the cold calls that I do is really hard. It would be helpful if you could put people in different folders or areas. Review collected by and hosted on G2.com.

I think that the idea with tags is a great idea, but being able to put contacts in different folders would be extremely helpful. I feel like I forget about certain homeowners and following up with certain important companies due to the mix with the cold calls on some of my new companies Review collected by and hosted on G2.com.

I realise slack is good & meet my all requireents so, no dislikes Review collected by and hosted on G2.com.

Im a salesforce developer & in my organization we used slack for the team communication or for the video conferencing.We used before microsoft teams but it have limited features & limited automation but now, we have smooth experience with slack & can share code on it & manage team of the various projects & it have gmail integration which solves the problem like no need to check the mailbox again & again if, it integrated then email appears directly into slack.

Slack keeps the things organized and improve communication.

It boosts teamwork

Its flexible, i use slack on my phone , office laptop as well.

Its best feature is huddle which works smoothly on even slow internet & we have implemented a workflow for a particular time in channel for the birthday wish.

We automate the workflow for managing the merge request of our projects code in the project channel to my reporting manager. Review collected by and hosted on G2.com.

When I first started using Nextiva, the system worked flawlessly. Several months later, I began experiencing intermittent connection issues; incoming calls not ringing, and other times the call would go directly to my voicemail with no notification. I've contacted Nextiva about the issues and they worked quickly to resolve them - and it worked, for a period of time. Now, I'm having the same issues again. It appears that every few months, the system error reappears. It's quite frustrating as I depend on this service for my business. Review collected by and hosted on G2.com.

I'm a Canadian resident that works exclusively for a US based company. Nextiva worked flawlessly in the beginning, but after several months, I've had connectivity issues, such as incoming calls not ringing and calls going directly to voicemail. This is frustrating and has made me uneasy about the service quality. I need to have a a local presence, with a local phone number for my customers to use. Because this seems to be an ongoing issue, I feel I have no option but to look for another provider. Review collected by and hosted on G2.com.

They still dont have a way to show how much your pipeline has increased or decreased over time. For example, if I just wanted to see how many dollars were added in a single month, this tool cant do that. There are a lot of clunky work-arounds but they still wont give you the exact data you are looking for. Review collected by and hosted on G2.com.

A one stop shop that gives me almost everything that I need to run my sales organization. I can track overall sales pipeline and the individual metrics for each of my sales reps. Review collected by and hosted on G2.com.

It seems a bit outdated compared to other platforms, as the user interface lacks modernity and intuition. Sometimes you may think you’re using a tool from the last decade. Another detail is the quality of the video is decent, but not excellent; for me, it is no problem. Review collected by and hosted on G2.com.

After a while, we started using GoTo Meeting for all our regular meetings. Internal meetings, off-site meetings and presentations to clients are among the many uses we give it. Thanks to the reliability of the platform, we were able to avoid those embarrassing cases where cuts or technical problems occurred. Since we could now meet when it was convenient for all of us without having to worry about any technical problems, our workflow improved a lot. We found that other solutions offered more attractive features for larger meetings or virtual events. We continue to prefer this tool for our daily needs. It was a brilliant decision that saved our team from certain doom on multiple occasions. Review collected by and hosted on G2.com.

I would love some more native integration with other common sales channels, for example LinkedIn. Review collected by and hosted on G2.com.

Our sales team relies heavily on using the phone in our sales funnel, and the auto dialer feature of Close really added some quality of life. Together with the smart views we are able to call exactly the leads we want to reach without much effort. Review collected by and hosted on G2.com.

The functionality can be glitchy, I often have issues logging in or my scores not saving / being logged out whilst working. Review collected by and hosted on G2.com.

Identifying areas for development for my team members that I would have to record manually if not. It therefore saves me a lot of time due to the ability to track an individuals performance across a specific period. As we move on to new processes duing a period of change in the business, the platform allows us to identify themes and trends in quality score drops so we can identify these and amend training to fix issues early. Review collected by and hosted on G2.com.

The features of Playvox are awesome and I dislike nothing about Playvox. Review collected by and hosted on G2.com.

This tool helps us to track and improve the individual and team performance.

It also helpsto improve customer satisfaction through consistent service quality. Review collected by and hosted on G2.com.

Integration works smoothly enough, but some of the features are proving tricky to get talking to other APIs seamlessly. There's a bit of confusion between the SF Integration, the Chrome add-on, and the standalone dialer - but we have a nice system now with integrated pop-up, and the chrome extension.

My sales team is using this every day, and it doesn't strain under the weight.

There are a lot of structures that aren't immediately obvious when you're using the product, that you'll only run into when something stops working.

It's honestly a little janky in places; the amount of things that I need to contact support to do for me, instead of just letting an admin do it? It's not my favorite.

We've actually had a stretch of difficulty with porting in numbers - things that had historically not taken that long, now taking multiple weeks. Review collected by and hosted on G2.com.

Connecting our sales team to interested buyers - and helping us analyze our team, and train them up accordingly. It's our cornerstone VOIP for a phone-based sales process.

We like it enough that we actually moved our support team over to the service as well: so that's handling support and repair queries as well. Review collected by and hosted on G2.com.

Sometimes, there would be a little mismatch in the sentiment analysis, but the customer support was always there and very helpful. Review collected by and hosted on G2.com.

Substrata is my tool of choice, and the fact that it easily integrates with other systems has contributed to the improvement of workflow in complex negotiations, thus, it has become a significant asset for my work. Review collected by and hosted on G2.com.