Fathom records, transcribes, highlights, and summarizes your meetings so you can focus on the conversation.
Also listed in AI Sales Assistant, Video CMS, Sales Coaching, Note-Taking Software, Transcription
Having severe to profound hearing loss, having Fathom taking notes has allowed me to concentrate on the teams call and not miss vital information that I would have missed if I was scribbling notes.
Being able to then review the actions after the calls allows me to ensure follow ups are concise and acted upon in a timely manner.
Asking Fathom to assist with writing a follow up email, has also freed up valuable time that would have been spent drafting an email from your hand written notes. Review collected by and hosted on G2.com.
The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisio
Also listed in Sales Coaching, Sales Analytics, AI Sales Assistant, Revenue Operations & Intelligence (RO&I)
Gong lets me stay focused and engaged in all my meetings by taking all the notes for me. It is extremely beneficial because it allows me to be actively listening to my clients and discover real pain points that they have, leading to business for myself. Review collected by and hosted on G2.com.
Google Meet provides secure, inclusive video meetings that work for everyone so you can connect and collaborate on what matters most.
Being a data scientist, coach, and content creator at the same time means that I have a truly varied daily routine. These aspects make Google Meet help a data scientist, coach, and content creator like me in my day to day tasks. The platform is simple and integrates with Google Workspace tools, which makes it my go to for virtual meetings.
My Favorite Features of Google Meet:
Easy to Use: Even on busy days, I can effortlessly schedule and join meetings at any time.
Reliable Performance: I can confidently say that I'm able to focus on the content of the meeting rather than worrying about any disconnections or dips in audio/video quality. This means that whenever I’m hosting coaching sessions or working with someone on a project, the connection is stable and the audio/video quality is top notch.
Screen Sharing: This feature is extremely important, as it allows the user to share their screen and helps make explaining complex concepts during coaching sessions or during data presentations a lot easier. Review collected by and hosted on G2.com.
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for all the ways that we work: Gmail for custo
Also listed in Business Instant Messaging, Screen Sharing, Note-Taking Software, Spreadsheets, Website Builder
I used to use my website domain provider's email service, which was clunky and I had to shift between my personal Gmail and work email to collaborate.
Google Workspace has allowed me to work and collaborate through a single account. I use the same services I used with my personal Gmail but buying Google Workspace has improved my productivity, plus no hassles of shifting between multiple accounts.
Also, while integrating the email with my domain provider, the process was very smooth. Took me less than 2 minutes to complete. Review collected by and hosted on G2.com.
Microsoft Teams is a chat-based workspace in Office 365. It brings together people, conversations and content along with the tools that teams need so they can easily collabora
Also listed in Business Instant Messaging
I love the app like how much easy it is to use it. I use it almost everyday . I can join a team with a code and vice versa . I don't have to join everyone. just share the code and you are done. share information , chat with friends and team, create new ideas. share work , collaborate. the Best. It can easily be integrated with OneNote where notes can be shared.never needed support so far ,hence can't say about it . Review collected by and hosted on G2.com.
Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee eng
Also listed in Cloud PBX Platforms, AI Chatbots, Business Scheduling, Business Instant Messaging, Email Client
Zoom's interface is clean, intuitive, and user-friendly, making it easy for both tech-savvy and less-experienced users to get started. Joining a meeting is as simple as clicking a link, and setting up your own meeting takes just a few clicks. It is easy to access from almost any device, whether it's a smartphone, tablet, laptop, or desktop. Review collected by and hosted on G2.com.
Convin is an AI-backed Full-Stack Conversations QA platform for contact centers.
Also listed in Speech Analytics, Contact Center Quality Assurance
After few learning Convin captured all the details of Communication of agent and it shows the correct convin Quality score. Review collected by and hosted on G2.com.
Webex App is here to help you transform how work gets done, not just enable team chat. Webex Teams is an app for continuous teamwork that brings crystal-clear video meetings,
Also listed in Visual Collaboration Platforms, Business Instant Messaging, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard
The main thing i like most is that it can integrate with other tools which increases its overall efficiency. It is easy to use though it take time to learn due to vast features. it is highly scalable and customers can scale as per their need. Review collected by and hosted on G2.com.
Transform the way you work and build your business with one collaborative tool.
The most helpful thing about Skype is that it is free and works on all devices commonly used whether it be windows or mac , and even in android and ios.
It can screen share for presentations and can give acess to international calls and also it gives an end to end security encryption Review collected by and hosted on G2.com.
Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.
Also listed in Sales Planning, Business Scheduling, Sales Acceleration Platforms, Sales Platforms, Conversation Intelligence
The best thing that i would like from sales cloud is that the creation of case and work orders. It supports customers to interact with people like a social platdorm and getting updates on daily basis. Doing this Everyday it really helps the customers to interact with new peoples and keep on sharing their insights. Review collected by and hosted on G2.com.
OpenPhone is the new phone for business. It comes with powerful calling, messaging, and a lightweight CRM. Works great for individuals and teams. It allows you to share a phon
Also listed in Outbound Call Tracking, Google Workspace Communication Tools
OpenPhone is set up very simply, I absolutely love the AI features of the transcript and the ability to record phone calls. That has been more than helpful in going back and getting information like names emails and the ability to send my recorded calls to my manager for him to critique them. Review collected by and hosted on G2.com.
Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams.
Also listed in Project Collaboration, Work Management, Unified Workspaces, Screen Sharing, Audio Conferencing
Slack organize online office space where teams are connected though chat and can work together and it is very easy to use and we can create many channels for specific topic , projects or teams.We can direct private message to any people of the workspace.Many automations available. We can make smooth voice & video call smoothly.
Through slack we can communicate & share the code of the project with all my team mates.
We can connect slack with many apps like gmail,google drive.
Its have very robust automation like gmail is automate with my projects channel & if any cllients mail comes then it directly appears in that particular project channel.
Improves communication.
It have lots of emojis & we can add more emojis in it
Its best feature is huddle which is really working smooth even on slow internet Review collected by and hosted on G2.com.
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
Also listed in UCaaS Platforms, Call Center Infrastructure (CCI), Contact Center, Cloud PBX Platforms
Nextiva's Customer Service and Technical Service Department is the best I've ever encountered!
I had an issue with failed incoming calls and reached out to Nextiva's Technical Department via Chat. Ivan T was the technician and worked with me to troubleshoot the issue. He was extremely helpful and patient. He took the necessary time, and tried multiple options until he was able to resolve my issue.
My issue is resolved thanks to Ivan's patience and skill.
#voipproviders
#contactcentersoftware
#ucaasplatforms
#callcenterinfrastructure(cci)software
#VoIP Provider
#Contact Center Software
#UCaaS Platforms
#Call Center Infrastructure (CCI) Software Review collected by and hosted on G2.com.
Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust
Also listed in Sales Acceleration Platforms, Sales Platforms, Quote-to-Cash, Conversation Intelligence, Sales Engagement
Super easy to configure. Even if you dont know where a setting is, you can typically find it within a few clicks since intuative links are placed where you would need them. There are lots of pre-built reports and it's easy to build your own. The sales and marketing function work seamlessly. Lots of available integrations that are easy to set up. This is way easier than using Sales Force. Review collected by and hosted on G2.com.
Millions of businesses trust GoTo Meeting for reliable, professional online meetings and on-the-go collaboration. Gain momentum with an award-winning solution that works insta
Also listed in Screen Sharing
My team and I learned the hard way that virtual meetings were a complete disaster a few years ago during the pandemic. Some of the tools we tested were cut again and again, others were so intricate that it seemed like a computer science degree was needed to handle them and others did not achieve the results we expected. Well, that was until a colleague mentioned GoTo Meeting. I was surprised by the stability of the connection when we first used it. There were no interruptions, delays or frustrating slow motion. Everything was clear: the audio, video and screen sharing feature. Whenever I had to do a presentation or demonstration, screen sharing quickly became one of my favorite features. As incredible as it may seem, all I had to do was show my screen to simplify a really complicated concept. The most important thing is that everything went perfectly. Review collected by and hosted on G2.com.
Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals
Also listed in Customer Communications Management, SMS Marketing, Sales Engagement, AI Sales Assistant, Outbound Call Tracking
First and foremost i love their powerdialer and overall telemarketing feature. In my opinion close is the best CRM in this department, adding to this is the easy customizability which enabled us to fit it exactly to our needs. To this date we were so far able to integrate it with every other software and even our offline touchpoints are now in close.
We use it daily and if we ever encountered a problem the customer support team quickly came up with solution to our Problem. Review collected by and hosted on G2.com.
Scorebuddy is a cloud-based quality assurance software that evaluates customer interactions across multiple channels, calls, emails, live chat, and social media.
I love how quickly we can make in house changes to the system to ensure the marking criteria is always reflective of our processes which are regularly updated. This allows us to quickly begin measuring whether we are being compliant against regulatory process changes implemented and identy gaps in knowlege to inform additional training sessions. Review collected by and hosted on G2.com.
Playvox is a modern Quality Assurance software. Improve customer experience and satisfaction by evaluating, coaching, training and motivating your agents to increase their per
Playvox is a tool that helps to improve the performance of customer support teams with a focus on quality assurance performance.
It is the platform that helps us to evaluate customer interaction across multiple channels including email, chat and phone calls.
It helps us to track individual and team performance through the dashboard.
This is a very easy tool to set up and for tracking individual and team performance. The tool is used to accept feedback from every agent regularly.
Being a quality analyst, my almost work is done through this tool every day.
The feedbacks are shared through Playvox which helps us to improve the customer satisfaction level as well.
I have personally used this tool and found that it really works to improve customer support experience.
It is a easy to check out whether all the quality member are on same page or not through the calibration option. Review collected by and hosted on G2.com.
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single
Also listed in Cloud PBX Platforms, Digital Customer Service Platforms, Contact Center Quality Assurance, Customer Communications Management, SMS Marketing
We have had just a heckin' rough time getting our telephony in Salesforce sorted out. JustCall is the one that actually allows us to review the sales team's calls with ease and speed. The transcription feature is genuinely useful.
Getting it set up was pretty painless, at least at a basic functionality level.
Customer support is genuinely helpful, though it can take a minute to get a hold of them. But they've never failed to resolve my issues. Review collected by and hosted on G2.com.
Substrata is a real-time, socially-aware AI sales coaching platform for Professional Dealmakers. It is trained to understand the 'social dance' between sellers and buyers, hel
Also listed in AI Sales Assistant, Email Tracking, Revenue Operations & Intelligence (RO&I), Sales Analytics, Conversation Intelligence
AI coaching for sales, In my role as a Google Developer Expert, software developer, and conference organizer at @ngPolandConf & @jsPolandConf, I have found Substrata to be an invaluable resource. This platform's implementation and onboarding process were both simple and straightforward. The number of features available allowed for a more in-depth analysis of the buyer-seller dynamics. Its ability to understand emotions and office politics greatly helped me make my sales strategy more effective. Review collected by and hosted on G2.com.