Business Process Mapping Software

1. Their customer support is not super great but helpful eventually after a decent waiting time which I think should be improved in certain areas.

2.Users should be able to see all notes linked to a task without needing to open each one individually, but Monday.com currently lacks this capability, which can impact workflow efficiency. For instance, a project manager noted that the need to open each task to access notes caused missed details and slowed productivity. Review collected by and hosted on G2.com.

As a project manager it help me keep track on the daily activites of a given project while different departments are working and to also help keep all the important resources stick together. Review collected by and hosted on G2.com.

As all features are built-in, customers were flooded with features that affected the ease of use for customers and needed enough time to start using it. Review collected by and hosted on G2.com.

Currenlty we are using the different products for Product Develoment and planning, kanban board, Team Collaboration, Task Management. Where now click up brought all the features built in one place where all these things sync together and help the user to have better experience. New AI feature eases us many work which we usually do with other products. Review collected by and hosted on G2.com.

While Notion offers a lot, I do find it difficult to integrate it smoothly with other tools, like Google Calendar. Additionally, the learning curve can be steep, especially when trying to set up complex systems. I feel that the platform could benefit from better support to help users get the most out of its features. The process can also become challenging for more advanced tasks. Review collected by and hosted on G2.com.

Notion is helping me save a lot of time by providing ready-to-use templates for new clients, activities, tasks, and projects. This allows me to focus more on the creative aspects of my work, which, as a designer, is the most important part of my business. With Notion, I can keep track of all ongoing projects and prioritize the tasks that need attention daily. Having everything organized in one place also reduces my stress; I no longer have to search in multiple locations for client or project information, which makes my workflow much smoother and more efficient. Review collected by and hosted on G2.com.

To be completely transparent there are not things I dislike about Smartsheet. There are things in every program and platform that could run differently and/or smoother at times, however, with Smartsheet I do not find myself saying that much at all.

Currently there is nothing I can say I dislike, I am more than happy, as is out team! Review collected by and hosted on G2.com.

Several months ago we were able to terminate our user agreement with a different older and bulkier CRM program and bring that information to Smartsheet.

I spearheaded the project in order to not only save money for the company, but more importantly, to make our sales process and customer management tool fit our needs within a program that is intuitive and user friendly for all.

I was able to automate a workflow that puts information where we want it which enables the team to stay in the know when it comes to sales & sales trends. We have been able to create reports that give us the information we need in order to focus our energy in the right places and strategise for current and future success of our company and the clients we serve.

Our old CRM has NOTHING on Smartsheet! We have already seen a huge increase in organization, employee buy in, project management, client retention, sales trends, and profitability. Review collected by and hosted on G2.com.

Its expensive. The pricing plan of dollars per seat make it expensive for a startup or a small organisation. Also, the feature are limited in the free version. Review collected by and hosted on G2.com.

We have a remote team of 10-15 members. We use Asana for our tasks management, content calender, project management and so much more. Its literally our most useful app right now. Everyone in our team uses asana daily. Its solving the problem of tasks management, and project management. Review collected by and hosted on G2.com.

Room for Improvement with Miro

While Miro is an incredible tool for collaboration, there are a few areas where it could improve. One issue I’ve noticed is how the platform struggles with performance when handling a large number of images or PDFs. Scrolling through such boards can become laggy, which disrupts the otherwise smooth experience.

Another challenge is with the iPhone version. While it’s great to have Miro on mobile, I’ve had instances where I accidentally moved objects on the board just by navigating. This can be frustrating, especially when working on detailed layouts or during collaborative sessions. Review collected by and hosted on G2.com.

Show connections between facts easily. Review collected by and hosted on G2.com.

One area of disappointment for me has been Lucid's AI-powered features. While the core diagramming and collaboration capabilities are excellent, I've found the AI functionality to be somewhat lacking, no matter how detailed my requirements or instructions are. The AI-driven features like automated layout and content generation simply don't seem to deliver the intelligence and contextual awareness that I was hoping for. Even when I provide very specific parameters and examples, the AI-generated outputs often miss the mark in terms of capturing the nuance and intent I'm looking for in my diagrams. I don't use the software for the AI features so it's not a big deal for me, but as a feature I feel like it was rolled out too early in order to ride the "AI wave." Review collected by and hosted on G2.com.

Prior to Lucid, our team relied on a patchwork of different diagramming tools and software, which made it difficult to maintain consistency and robustness in our visual assets. Lucid has provided us with a centralized platform that offers a comprehensive set of diagramming capabilities. We can now ideate on diagrams together, gather feedback, and iterate quickly - all while maintaining a single source of truth. This has significantly improved alignment and reduced the back-and-forth that used to plague our visual projects. Review collected by and hosted on G2.com.

Nothing, I love this product. It has been a lifesaver for us. Review collected by and hosted on G2.com.

There is no other market tool that provides a system that manages a document's life cycle as completely as Laserfiche. When considering their system, make sure to look at the Workflow piece, Laserfiche Forms, and Records Management as part of your solution; they work so well together that it is difficult to think of using their system without those pieces. Review collected by and hosted on G2.com.

We are taking people out of the document management process. The primary benefit is that people can focus on more value-adding work instead of spending time tracking paper, filing paper, and storing paper. A document's life cycle should be managed electronically; not a burden people have to work. Review collected by and hosted on G2.com.

There isn't anything negative I can say about Trello Review collected by and hosted on G2.com.

Trello benefits me as I can assign projects and not have to worry about the temps finding the documents or formats needed because I can attach everything they need to the card and they can just slide it to the finished column notifying me that the project is done - we don't have slow starts to projects because the temps don't know where to access their lists or me not being able to tell if the project I done or not Review collected by and hosted on G2.com.

The features and set up can be a bit manul at times which makes onboarding this tool move slower than I would like. I wish some of the features were more intuitive and more UI focused. Customer facing interfacing is lacking in easy of use and can create bottlenecks. Support team is overseas and creates a less than seamless experience in terms of trying to resolve issues quickly. Our renewal experience felt rushed and we had very little engagement from our CSM leading up to it. Review collected by and hosted on G2.com.

It helps keep internal processes and procedures clean and bullet proof. The customer facing URL gives customers a chance to particpate in the project roll out. The Forms feature makes it easy to gather and collect data. The files feature allows you to easily store documentation for each project which helps replace Google forms and Drive. Review collected by and hosted on G2.com.

There are two minor features we currently miss in Bordio: the ability to export timesheets and a clock timer for tasks. We've provided feedback on these, and we understand they'll be included in upcoming updates. These small drawbacks don't significantly impact our overall positive experience with the product. Review collected by and hosted on G2.com.

We are a small team, and before we started using a task management system, we used WhatsApp to assign tasks to each other. However, as our team grew, it turned into complete chaos. We were overwhelmed with an enormous number of chats, information got lost, and it was difficult to track who didn't complete a task when needed.

Our work efficiency increased, team communication sped up, and Bordio's clear interface made it easy to plan sprints. Most importantly, we can now always check the work history.

We are still in the process of improving our workflows, but it is clear that Bordio will help us achieve the level of management we are aiming for. In terms of numbers: our turnover increased by 40% last year. Of course, this is the result of comprehensive work, but Bordio is one of the main innovations for us and likely has had a significant impact on this result. Review collected by and hosted on G2.com.

It has been extremely good, no fault on the platform. Review collected by and hosted on G2.com.

Managing multiple projects simultaneously can lead to a lack of visibility and difficulties in tracking progress, leading to missed deadlines and misaligned priorities.

WorkOttter enhance visibility, making it easier to monitor progress, adjust timelines, and ensure projects stay on track. Review collected by and hosted on G2.com.

The only complaint we have is the inability to have specific users at higher Airtable plans. Just about everyone in our company has a paid airtable account, but it would be great if managment users only could upgrade to business. Unfortunately it doesn't work like that and more than doubling our Airtable expenses for everyone just to have a few managers have access to the Business level features does not make sense so we're stuck with everyone at team. Review collected by and hosted on G2.com.

We used to have several separat processes that now are all within airtable. This has reduced time it takes to do things like assign a task to our design department, reducing errors due to redundancy and repeating information. Also the seamless sharing and views makes it great for sharing real time data with clients, such as current budget on a large project that auto updates in their shared link. Review collected by and hosted on G2.com.

A common point of frustration with Creately is that its interface can feel cluttered at times, especially when working on larger, more complex diagrams. Review collected by and hosted on G2.com.

Creately solves several key problems related to visual collaboration, diagramming, and process mapping. For teams working remotely or in hybrid setups, it offers a centralized platform where everyone can collaborate on diagrams and flowcharts in real time. Review collected by and hosted on G2.com.

Nothing! It's the best

It rarely goes down, and a lot of features I wanted were rolled out recently. Would love to see the to do list feature continue to be evolved more - I like it but it's super simple right now. Review collected by and hosted on G2.com.

Over half of my company is now remote, so real time communications are key. We love the transparency of being able to see others' schedules, profiles, and send messages or video/audio communicate as needed. It's like you're back in the office! There's also a huge opportunity for culture, which is huge at a remote friendly company. Our ERG groups allow different groups of people to come together over similarities and interests. The integrations also make it super easy to blend between slack and windows when working, with in app alerts and automations and notifications from other apps within slack. Review collected by and hosted on G2.com.

I’m waiting for your AI assistant. I need him ))) Review collected by and hosted on G2.com.

team management, task planning, workload assessment, transparent productivity Review collected by and hosted on G2.com.

The past rendition of MindGenius stage was not as undertaking detailing amicable as current variants and it took a touch of experimentation to get the correct configurations for announcing especially on financials. While assets and time distributions are basic, we actually need to send out the activities to all the more costing driven programming items to get exact costings and following on costings for projects. No big deal as the similarity is acceptable. Review collected by and hosted on G2.com.

At first, we utilized MindGenius to catch and make organized web arrangements from gatherings. We utilized the note-taking, dismantling of contemplations, and re-development of brain guides to in a real sense make outlines and wireframes not long after gathering ends. At that point utilizing the guides to move straightforwardly to costing and undertaking plans was unfathomable. Review collected by and hosted on G2.com.

One downside is that the mobile version isn't quite flushed out yet. My team primarily uses the desktop version, which works well for us, but it’s worth noting if you rely heavily on mobile. Additionally, being a newer platform, the community help isn't as extensive as more established solutions. That said, the platform is so easy to use, and the customer support team is quick to respond, so we haven't found this to be much of an issue. Review collected by and hosted on G2.com.

Project.co has been incredibly helpful in managing multiple small teams within my organization. The platform excels in notekeeping, to-do lists, and file management, making it easy to keep track of important tasks and documents. It's provided my teams with much-needed visibility into our day-to-day operations, helping everyone stay on the same page and collaborate more effectively. The intuitive interface makes it easy to assign tasks, keep track of deadlines, and ensure that nothing slips through the cracks. It's been a game-changer for team organization and productivity! Review collected by and hosted on G2.com.

Not much down side. I've led F100 PMO teams that were responsible for portfolio and project management tools and processes, including MS Project, Asana, Clarity PPM and Planview. WHile each tool has strengths, Meisterplan was quickest to onboard and least costly to maintain. It is an elegant solution that permits our focus on portfolio and resource management, Review collected by and hosted on G2.com.

Meisterplan's strength is modeling and comparing various scenarios for schedule and resourcing; it does this better than any PPM tool I've used. The project scoring functionality is flexible and IMO peerless. We can make far better-informed project selection, scheduling and pacing decisions and thereby improve the ROI on the projects we select and deliver. We also can better manage WIP down to the individual person, improving emloyee satsfaction and retention. Review collected by and hosted on G2.com.

Por enquanto não possuo nenhum ponto negativo sobre a ferramenta, ela está sendo muito boa para utilizar diariamente. Review collected by and hosted on G2.com.

É uma ferramenta excelente! Sempre a recomendo para quem precisa se organizar melhor, elencar prioridades e melhorar a sua produtividade. Review collected by and hosted on G2.com.

Estou resolvendo problemas de produtividade do time, pois muitas vezes não conseguia medir o esforço que estava sendo utilizado para cada projeto. Como trabalhamos por hora em projetos, ele me ajuda a avisar o time a seguir o orçamento de horas que havia passado para o cliente. Review collected by and hosted on G2.com.