Business Collaboration Software

There is no downside to Monday.com that we've found. We've been excited and happy with it and all the features they continue to roll out. Review collected by and hosted on G2.com.

It has helped us to have access to real-time updates about work within the organization. It has given us a great way to do expense requests and approvals, report submissions, HR requests, On- and off-boarding, grant management, quarterly employee reviews, and more! It is all within the nonprofit account, which decreases our overhead. We work internationally with teams on the other side of the globe and this allows us to all access data points in real-time. Review collected by and hosted on G2.com.

I wish ClickUp offered more granularity with schedule development. It offers dependencies, but doesn't offer the ability to adjust them for the number of days before/after a specific task. It seems like they could easily adjust this consider they have "triggers" set up for other tasks. The ability to have these granular dependencies would make this a more comprehensive product and not require the need for additional scheduling software.

Additionally the "free" AI credits are creating issues with the "AI Summary" on my decision log. Even if something has not been changed or updated, the AI Summary "refreshes" after changing from one view to another, using all of my free credits to refresh a column that has no new updates. If I run out of credits, the program freezes and doesn't allow updates. I found this feature to be worthless and restrictive, so I finally had to remove that feature completely from my decision log. This was disappointing as I looking forward to receiving (running) summary updates to share with my client. Now I have to do that manually. Review collected by and hosted on G2.com.

It's helping me stay on task and meet my timeline obligations to my client. I love having task lists and the ability to prioritize work. I also like being able to add "backlog" items for all of those "great ideas" that may not need to be done right away, but are great to document so that they aren't forgotten. It also helps declutter my desk from post-it notes. Review collected by and hosted on G2.com.

One drawback is that the interface can feel slightly complex for new users especially when dealing with multiple workflows or project boards. It sometimes takes a bit of time for team members to fully understand how everything works. Review collected by and hosted on G2.com.

Jira helps solve the problem of keeping track of multiple tasks and project updates within a team. In my corporate work we use it to monitor project progress, assign responsibilities and track issues reported by clients or testers. This keeps everything organised in one place and helps the team stay aligned on deadline and priorities. Review collected by and hosted on G2.com.

1. Limited Feature Depth

Google’s browser-based apps don’t match the same level of advanced functionality you get in the Microsoft Office desktop versions.

Sheets: It can struggle with very large datasets, complex macros (VBA), and more advanced pivot table work compared with Excel.

Docs: It offers fewer high-end formatting, layout, and document design options than Word.

2. Connectivity & Performance

Internet dependency: Offline modes do exist, but they feel less robust and are more cumbersome to set up than native desktop software.

Loading speeds: As spreadsheets or documents get larger, performance can drop noticeably, with browser lag and slower load times.

3. File Compatibility Issues

Converting files from Microsoft Office can lead to broken formatting, missing fonts, or formulas that don’t carry over correctly. This can become a major hurdle for teams that need to collaborate with external partners who use Office 365. Review collected by and hosted on G2.com.

Core Problems Solved

Data Silos: Eliminates the need to save files locally or deal with messy email attachments.

Security Vulnerabilities: Helps prevent data leaks and phishing with AI-driven security plus centralized admin controls.

Inefficient Communication: Cuts down on “app fatigue” by bringing chat, video, and email together in a single interface.

Key Benefits

Real-Time Co-editing: Multiple people can work in the same Doc or Sheet at the same time, so everyone stays aligned around a “single source of truth.”

**AI Integration (Gemini): Automates repetitive work, such as summarizing long email threads or drafting project proposals.

Enterprise Security: Offers business-grade capabilities like Vault for data retention and Endpoint Management to help secure remote devices. Review collected by and hosted on G2.com.

Because of the flexibility and style options, it's hard to get a clear picture of what a team is doing as a whole and who is responsible for what for lower-level tasks and projects. But that's more of a comment on teams than it is on Asana! Review collected by and hosted on G2.com.

Get buy-in on using Asana from the whole team who will be using it. Otherwise, it's just another list of tasks for you. Just make sure that you are all using it to keep track of tasks and projects so that it is a good representation of work you are progressing on instead of haphazard and outdated content. Review collected by and hosted on G2.com.

My company is a global company made up of remote workers. We're not in the office together, so Asana helps us collaborate as if we were. It's great for this! Review collected by and hosted on G2.com.

It seems very complicated. It's hard to know exactly what Notion can do. I would like also the ability to edit Excel files with Notion using the LLMs. The file formats are limited to really only PDF. The all meetings page seems to not let you reference it. It's hard to ask general questions and have multiple pages referenced. I'd like to be able to reference my whole space, not just specific pages. If you ask generally without specific references, then you get off answers. I connected it to Slack but only using public channels, not the entire history of all conversations, which is very limiting. There was a pretty steep learning curve due to how customizable it is. I still feel like I am just scratching the surface a month in. Review collected by and hosted on G2.com.

Notion makes it easy to reference meeting notes and acts as a searchable memory bank instead of flipping through pages. Review collected by and hosted on G2.com.

What I dislike about Microsoft Teams is that it can feel heavy at times, especially on slower systems. Notifications can also become overwhelming if you’re part of many channels, and finding older messages or files isn’t always intuitive. While it’s powerful, there’s a small learning curve before everything feels smooth. Review collected by and hosted on G2.com.

Microsoft Teams helps solve the issue of coordination across people and tasks. Meetings, chats, and shared files are connected, so work doesn’t feel fragmented. For me, this means fewer follow-ups, clearer communication, and easier collaboration, especially when multiple discussions are happening at the same time. Review collected by and hosted on G2.com.

Some dislikes I have with zoom is centred around its app. Most times after opening the Zoom app, my webcam automatically comes on without my request. Additionally, the app randomly crashes after a while, which can be very frustrating. It's also difficult sometime getting support in tackling some issues I come across. Review collected by and hosted on G2.com.

Zoom Workplace helps collaboration and communication between teams easy. Instead of using different tools for meetings and chats or scheduling, Zoom brings everything together in one place. It helps save time and effort, and make collaboration seamless. Also, the addition of Zoom AI makes it even better because I can easily summarise meetings, compose messages and emails, drafting, and transcribe conversations. Review collected by and hosted on G2.com.

Outside of timeline management, Smartsheet struggles to flex to the varied ways marketing operations teams actually work. Rollout across teams with different working styles and technical comfort levels is genuinely difficult — the interface doesn't adapt well, and adoption tends to be inconsistent as a result. Workflow automation is limited compared to dedicated work management platforms, and building more complex operational systems in Smartsheet requires significant workarounds that create technical debt over time. It works well as a single-purpose tool but doesn't scale effectively as a marketing operations backbone. Review collected by and hosted on G2.com.

Smartsheet serves a narrow but real use case for our team — primarily as a timeline and milestone tracking tool for campaign planning. Where it adds value is in giving stakeholders a familiar, spreadsheet-adjacent view of project schedules, which reduces friction for people who aren't comfortable with more complex work management interfaces.However, the benefits are limited in scope. It handles linear project tracking reasonably well but doesn't solve the broader operational challenges marketing teams face — cross-functional workflow management, dynamic resource planning, intake routing, or campaign operating model design. In practice, we've found it works best as a supplementary planning view rather than a primary operations platform.The core limitation is that Smartsheet solves for visibility into timelines but not for the operational complexity underneath them. Teams end up doing significant manual work outside the tool to compensate for what it doesn't handle, which offsets much of the efficiency gain it provides. Review collected by and hosted on G2.com.

One thing I don’t really like about Webex Suite is that the interface can sometimes feel a bit cluttered and not as intuitive as it could be. When you’re trying to quickly find certain settings or features during a meeting, it can take a few extra clicks, which can be frustrating.

I’ve also noticed that joining meetings can occasionally feel slower compared to some other platforms, especially if the app needs to update or load plugins. Sometimes the desktop app and web version behave slightly differently as well, which can be confusing.

Another minor issue is that notifications and messages can be easy to miss when there are multiple spaces or threads active. It would be nice if there were clearer ways to prioritise or organise conversations. Overall it works well, but the user experience could feel a bit smoother and simpler. Review collected by and hosted on G2.com.

For me, the biggest benefit is efficiency. I can quickly schedule or join meetings, message colleagues, and share screens or documents from the same place. It helps keep communication organised, especially when working with teams remotely or across different departments.

It also helps reduce missed information. Features like meeting recordings, transcripts, and summaries make it easier to revisit discussions or catch up if you couldn’t attend a meeting. Overall, it makes collaboration smoother and helps teams stay connected and productive even when they’re not in the same location. Review collected by and hosted on G2.com.

I can't think of any flaws related to Fellow's AI features and tools, my opinion is very positive and favorable due to the performance and digital capabilities of all its virtual communication resources. Review collected by and hosted on G2.com.

Fellow is the platform I currently use to make my virtual work possible, facilitating the collection of information and the transcription of all my work meetings in an automated and efficient way, improving my business productivity and protecting my professional data. Review collected by and hosted on G2.com.

Claap’s AI transcription performs well overall, but it may occasionally miss words—especially with strong accents, technical terms, or when multiple people speak at the same time. As a result, minor edits are needed after meetings. Processing time can also vary depending on the length of the recording and server traffic. During peak usage, transcriptions and summaries may take a bit longer than expected. Review collected by and hosted on G2.com.

Claap solves the main problem of losing important information from meetings, since key discussions, decisions, and action items are often not properly documented or end up scattered across emails and chat tools. It automatically records meetings, generates transcripts and summaries, and organizes everything in one searchable workplace. This lets the team focus on the discussion instead of taking notes, quickly search past meetings for insights, and keep everyone aligned even if someone couldn’t attend live. With strong security controls and compliance features, it also gives me confidence when handling sensitive conversations. Review collected by and hosted on G2.com.

I only struggled with the complex user interface of this software as it has advanced data management tools. It's was really difficult to learn everything in the beginning for new users without proper training. So we took help of youTube video sessions to learn it's functionality. Review collected by and hosted on G2.com.

I use mainly use Airtable to manage our database related to business. It helps us managing accounts details and provides profit and loss analytics monthly. The advanced tools allow real-time editing and team collaboration which ensures data accuracy when stored in clouds. Review collected by and hosted on G2.com.

It would be helpful to have more integration options with product management tools so that time entries could be connected directly to feature tickets or backlog items. Review collected by and hosted on G2.com.

actiTIME gives us a reliable way to track effort across the product development lifecycle. It helps identify where bottlenecks occur, whether estimates are realistic, and how workload is distributed across the team. This leads to better planning, more predictable delivery, and clearer communication with leadership about timelines and capacity. Review collected by and hosted on G2.com.

I just wish more marketers knew about this tool, since it’s still not as widely recognized as it deserves to be. Review collected by and hosted on G2.com.

Before using Morningmate, our marketing projects often suffered from scattered communication and missed deadlines across different tools. Morningmate centralized all project management tasks, which cut down planning time and reduced confusion between teams. Real-time KPI tracking helped us identify underperforming campaigns quickly and optimize budgets more effectively. Collaboration with external partners also became smoother, since everyone could work in the same workspace without constant email back-and-forth. Overall, it solved the problem of inefficiency and gave us clearer visibility into campaign performance. Review collected by and hosted on G2.com.

There's nothing I dislike, but it would be nice if they had a full general ledger accounting system to handle accounts payable, etc. Review collected by and hosted on G2.com.

Ravetree helps us map out projects, set project budgets, allocate people to those projects, log time and expenses, and create invoices. Pretty much all of the day to day stuff at our firm. Review collected by and hosted on G2.com.

In reality, the problem for me is the mobile functionality when the signal strength is low. The offline functionality also lacks strength in that I continue to have a notebook to record the updates when I am offline. Review collected by and hosted on G2.com.

I've reduced missed appointments & last-minute curveballs by utilizing Bordio as the Field Operations Manager. This allows the crew to see the priorities more clearly, me to recognize overloading sooner, & our daily route to look less reactive. Review collected by and hosted on G2.com.

No regrets or faults to report for the time I have used Conceptboard. It has been an awesome experience. Review collected by and hosted on G2.com.

For all project management needs and visual collaboration, Conceptboard has amazing features and we have used it successfully. Review collected by and hosted on G2.com.

The least helpful aspects of Backlog i have experienced are its limited advanced features and customization compared to more powerful tools like Jira. It may feel restrictive for large or complex projects that require detailed workflows, automation, or advanced reporting. Backlog’s integrations with third-party apps are also relatively limited, which can be a drawback for teams using many external tools. Its user interface, while simple, can feel basic and less flexible for power users. Additionally, Backlog is less suited for organizations needing highly scalable enterprise-level project management or deep analytics. Review collected by and hosted on G2.com.

A backlog solves the problem of unclear priorities and forgotten work for me by organizing tasks in one visible, ranked list. It reduces chaos, prevents overcommitment, and makes trade-offs explicit. This benefits me by improving focus, decision-making, and efficiency, while building trust with stakeholders and creating a clear sense of progress and direction in daily work Review collected by and hosted on G2.com.

I’d say the onboarding experience can feel a bit overwhelming at first. The platform is extremely powerful, but that also means there’s a learning curve especially when you start working with complex automations, custom fields, and advanced workflows. It takes time (and sometimes trial and error) to fully understand how everything connects.

Another area for improvement is the mobile app. It works well for basic task management and quick updates, but it doesn’t yet offer the full depth of features available on the desktop version. For teams that rely heavily on mobile access, having more parity between desktop and mobile would make a big difference.

That said, once you get past the initial setup phase, Wrike becomes a very robust and flexible project management tool. Review collected by and hosted on G2.com.

Wrike has helped our team centralize project planning, timelines, and communication. Before Wrike, tracking tasks and deadlines across departments was chaotic. Now, we can assign clear responsibilities, monitor progress, and deliver projects on time with fewer miscommunications. Review collected by and hosted on G2.com.