Auto Mechanic Software

I wish instead of having different floors that you need to switch from, you could just have everything in one view or like a faster filter to see what floor you're looking at. Review collected by and hosted on G2.com.

It makes our hybrid setup actually easy to manage. People can come in on the same days without chaos. It’s also helped our office stay at a comfortable capacity. Review collected by and hosted on G2.com.

Nothing at all it is very helpful at all times. Review collected by and hosted on G2.com.

FacilityOS is solving the problem of tracking everyone who enters and leaves our building, including employees, guests, and delivery drivers. Before using it, it was harder to keep accurate records and know exactly who was on-site. Now, FacilityOS automatically logs check-ins and check-outs with time stamps, which keeps our workplace more organized and secure. It also helps ensure our guests and vendors are accounted for and safe while on the property. Overall, it saves time, improves safety, and gives us peace of mind knowing our facility is being properly monitored. Review collected by and hosted on G2.com.

We had a hard time at first getting the machine up and running but once we figured out our own issues, it was easy to integrate. It took a few of us to get it going, but it was unfamiliar to us. Review collected by and hosted on G2.com.

The Receptionist documents all visitors online so it reduces our time spent logging visitors and creating sign in sheets. It is a plus to have everything documented immediately. Review collected by and hosted on G2.com.

I don't like that Zoom Workplace isn't as good on the mobile application compared to the desktop version. There are problems when it comes to connecting to calls, there are less features than the desktop version, and the quality just isn't as good. Review collected by and hosted on G2.com.

Zoom Workplace helps my team immensely. Thanks to Zoom Workplace my team can communicate seamlessly without having to be physically with each other. This is amazing because my team is consistently traveling from state to state and it is virtually impossible for us to all be in the same building together. Without Zoom Workplace my team couldn't even exist! I love how easy this application makes it for us to get work done together! Review collected by and hosted on G2.com.

The only downside is that it's not pretty - aka not intuitive to use. There's always a period of struggle when someone new starts, and they usually can't find their way to what they need by accident. Review collected by and hosted on G2.com.

The only actual issue that we've had with NetSuite is the reporting/saved searches. Over the last couple of years there's been improvements with that and it's really upped our game as far as doing more directly in NetSuite. I'm able to provide leaders information/data that I believe in and am willing to put my name to. Review collected by and hosted on G2.com.

The staff was very helpful in the implementation process but I would have liked for there to have been more written documentation on how to use each feature. There are some features of the time clock system that need customization options. Review collected by and hosted on G2.com.

AutoLeap is helping us with many problems as a new shop. Customer and vehicle information tracking, estimate creation, inventory tracking, invoicing and payments. Without a robust shop management software all of this would be done by hand and would require a complex filing system. Review collected by and hosted on G2.com.

very little - has 99% of what we want!!! Review collected by and hosted on G2.com.

Efficiency & Flow

Our front-of-house team works faster and cleaner than ever. Building estimates, communicating with customers, and assigning work all happen in seconds. Nothing gets lost, nothing slips through the cracks, and our advisors can focus on taking care of people — not fighting with software.

Data That Actually Matters

The reporting tools have changed the way we manage the shop. We track technician productivity, GP, car count, conversion, maintenance recommendations, and more — all in real time. That visibility has allowed us to build incentive plans, balance workloads, identify bottlenecks, and make smarter decisions month after month.

Improved Tech Productivity

For the technicians, it’s simple: more clarity, more hours, less downtime. They have everything they need on one screen — job details, parts, photos, notes — which means fewer interruptions and more actual wrenching.

Customer Experience

Digital inspections, clear communication, text updates, and fast approvals have drastically improved trust and transparency. Customers understand what we’re recommending and why, and that’s boosted our CSI and online reviews.

Growth-Friendly

We’ve expanded plow installations, added equipment, hired more people, and even started planning the second location — and Tekmetric has supported each step. Whether it’s same-day auto service pushes or high-volume seasonal spikes, the system scales with us. Review collected by and hosted on G2.com.

Semetimes the bank feeds deisconnect more than I'd like. It's super annoying when I sit down to do my admin day and realize that I have to re-enter my password for Chase. Review collected by and hosted on G2.com.

It separates my revenue streams so I can actually see what;s making money. I've got the coffee bar, the booze and the event tickets, xero helps me to check margins on the cocktails are covering the overhead when the coffee side is slow, and definetely keeps the IRS off my back and Lets me focus on the community and the events rather than accounting. Review collected by and hosted on G2.com.

Trying to make sure that the tray is correct so that it doesn't go to another department by default. It can be a little bit of a waste of time, but I would still say Stampli is worth it. Review collected by and hosted on G2.com.

Stampli has helped us tremendously with timely payments to vendors, not being asked to code the same invoice multiple times, and getting invoices to the correct coders the first time. This has helped our work load so much, because we no longer have to spend at least an hour each day finding old invoices that we coded months ago that were never paid. Review collected by and hosted on G2.com.

I wish Kastle offered the download to Apple watch customers for easy access as well. Review collected by and hosted on G2.com.

With Kastle, we gain both security and greater awareness of who is visiting our suite and who is not permitted entry. Additionally, I can generate various reports detailing all employees who have access to our suite. Review collected by and hosted on G2.com.

I can’t create an invoice on the go. If a client or even a non-client walks into the office needing a quick out-of-scope job like a copy of a report or something similar I can’t just generate an invoice without first creating an agreement. Having the ability to issue a quick standalone invoice would make things much more efficient for those small, one-off tasks. Review collected by and hosted on G2.com.

What problems is Anchor solving and how is that benefiting you?

I’m in a small community where a lot of our clients talk among themselves, so consistency is really important. Anchor’s set pricing and the ability to apply discounts let me show the same retail pricing to everyone, which keeps things transparent and fair. Before Anchor, my pricing was all over the place. Now, each service includes its own scope of work, expectations, and benefits meaning my engagement letters practically write themselves. It’s streamlined, consistent, and saves me a ton of time. Review collected by and hosted on G2.com.

I am disappointed that the ID scanner doesn't autofill the user's information, which could save time and reduce errors during visitor check-ins. Additionally, it's frustrating that we can't get the system to recapture the signature on each visit, which is essential for maintaining accurate and up-to-date records. The initial setup was also challenging, as the sign-in flows seemed to be designed for a different environment, which made customization and adjustment to our specific needs more cumbersome. Review collected by and hosted on G2.com.

I use Envoy Visitors for tracking who enters and escorts visitors at data centers, with the added benefit of viewing multiple sites from one location and customizing flows. Review collected by and hosted on G2.com.

Although FreshBooks does a great job with ease of use, the reporting features could be more advanced for those who want deeper insights into financial trends. I’d also like a bit more flexibility when customizing invoices and dashboards. Additionally, the cost may feel high for freelancers or very small businesses on a tight budget. Review collected by and hosted on G2.com.

FreshBooks helps me save time by simplifying invoicing, expense tracking, and payment collection all in one place. Instead of juggling spreadsheets or multiple tools, I can manage client billing, track time, and stay on top of cash flow quickly and accurately. It reduces errors, keeps everything organized, and ensures I get paid faster. This efficiency lets me focus more on growing my business instead of being stuck in administrative tasks. Review collected by and hosted on G2.com.

Cash application is still early. Not a dealbreaker, just requires more exploration before we commit. Review collected by and hosted on G2.com.

Our Law toolbox subsidiary is painful. Senior accountants manually raise invoices, download data from partner portals, and track revenue in Excel and partially in Recurly. We can't even pull basic metrics like churn or renewal rates because the data is everywhere.

Zenskar automates billing, ties cash application and rev rec to the same data source, and finally gives us proper SaaS reporting. Less manual work, a single source of truth, and the visibility we need as we prepare for IPO. Review collected by and hosted on G2.com.

We occasionally have concerns about the automatic network connection with other vendors. For example, there was a time when we unintentionally connected with a vendor who shared the exact same name as another, and we failed to notice the mistake before a payment was processed. While there are controls that could be implemented to prevent such issues, this situation highlights what seems to be a weakness in the system. Review collected by and hosted on G2.com.

BILL AP helps us save time on data entry by remembering the coding from previous invoices. We also appreciate the BILL email feature, which allows us to send invoices directly to BILL from our email, including their attachments. The process is efficient—a quick review and a few clicks, and the invoices are ready for final review and payment processing. Review collected by and hosted on G2.com.

I wish there was a way to assign a customer in the queue to a specific client. Sometimes, when an associate is actively working with a customer, they forget to claim the customer in the queue. Allowing us to force-assign customers would help free up the waiting queue and more accurately represent our workers' workload. Review collected by and hosted on G2.com.

Qminder helps keep track of check-ins, allowing us to organize efficiently and see who we've helped throughout the day. Review collected by and hosted on G2.com.

I can't think of anything off the top of my head. It's really a fully baked out tool. Review collected by and hosted on G2.com.

Speed to quote accelerated by 70%+; Zero mis‑configurations, fewer revision loops; Real‑time margin visibility and discount controls; Streamlined, auditable approvals. Review collected by and hosted on G2.com.

Some features are not available in my country (India) such as Payment collection from the clients and making of GST-compliant invoices. Payment collection is only available in some countries. Review collected by and hosted on G2.com.

Generating Invoices and Estimates for clients.

Sending automatic reminders for collecting payments.

Sending auto-payment receipts.

Payment collection from clients by integration Stripe payment gateway directly in Wave. Review collected by and hosted on G2.com.

The biggest drawback we've had using Paystand is the amount of time it takes to notify us about a bounced ACH for insufficient funds or bad account number. For example, if a customer makes a payment on a Tuesday, we won't know if that payment truly clears until the following Tuesday. We will still get credited 1-2 days after the initial payment, but if it bounces, that payment is reversed. Then we're left to go back and try to recollect a week later. Our company experiences a high volume of bounced transactions, so being notified about them after 7 days is pain compared to the standard 2-3 days when depositing a check. If your company doesn't experience many returned transactions then it's probably not a big deal. Review collected by and hosted on G2.com.

We are modernizing our accounts receivable processes and having digital solution was the first step in that direction. Review collected by and hosted on G2.com.

This company is fraudulent and a scam, and they do not answer the phone. I received two checks through email from America PAC for the Elon Musk petition referral program. Checkbook.io sent the checks.

I deposited the checks via mobile deposit and my bank flagged the checks and shut my account down saying the checks were fraudulent. When I tried to dispute this matter and explained that they are not fraud, Wells Fargo told me they require verification from Checkbook.io to prove the checks were legitimate. I sent over 30 detailed emails as well as attempted to call them. When you call them, it says “no support agents are available. Leave your number and email and someone will get back to you” and nobody ever calls you. I've called over 100 times.

All I needed them to do was call from a verified phone number and tell my bank the checks were legitimate. They couldn’t even do that.

What financial business does not operate using the phone? It makes no sense.

When I finally do get an email back, it isn’t helpful at all, and my support inquiry is closed and marked completed.

My bank is closing my account on 2/4/25 if I can’t get the checks verified by then. My funds are being held by bank, and I will have to have my long awaited checks recalled and then re-issued if I can’t get this done. Review collected by and hosted on G2.com.

It allowed my employer to pay me seamlessly through email. However they will not help you if a bank needs further verification. They do not have a working phone number. Zero Customer service. Review collected by and hosted on G2.com.