Auto Dealer Software

Sometimes the notifications are way too much, I guess it's role based and not user preference but if that can b added it would be the best Review collected by and hosted on G2.com.

It's a 1 stop solution for CAR DEALERS, I can honestly not work with out this in future. It's so systematic that it feels like it has a brain of itself telling us on how to procced with each lead. Review collected by and hosted on G2.com.

The only thing I am not crazy about, is when navigating AutoLeap, it will open a new window everytime you click to start something new, but with that also comes some perks, as you are able to reference previous windows easier. Review collected by and hosted on G2.com.

Everything. We can see much clearer; money being made, sales, technician hours, everything. We changed software for this very reason. AutoLeap works FOR you. Review collected by and hosted on G2.com.

My main dislike currently with Shopmonkey is the syncing with Quickbooks. After the update to 2.0 my inventory did not transfer over correctly so it is throwing my numbers off. This also makes it hard because if an item does not show up in Shopmonkey I have to go to Quickbooks to find the item and the price of it. I am the only one who can do this so it makes my job much harder. I also wish that the paid invoices and invoices themselves automatically transferred to Quickbooks instead of going to Accounting Link and then to Quickbooks. They are currently working on some of the issues but it all takes time. Review collected by and hosted on G2.com.

Using less paper and ink throughout the month. Helping with major organization issues from the past. Easier to search to see if tickets were missed throughout the month. Review collected by and hosted on G2.com.

Its odd to say this about a company or a product, but there are no negatives or downsides with Tekmetric. Any issues that may arise, are taken care of by them immediately, they listen to feedback from their users, and this is they ensure you are using the best software on the market today. Review collected by and hosted on G2.com.

Tekmetric is consatntly solving problems, designing new features requested by users and bringing the best platform to the market. Review collected by and hosted on G2.com.

There are at times is buffers but this is rarely happens, as long as you have a strong internet connection, app is up to date. This software has a minimal issues. Review collected by and hosted on G2.com.

Whenever there are issues on a trip, the guest or host has always an option to contact Turo support either via phone, chat, or email,which benifited both customers and supports or customer service. Review collected by and hosted on G2.com.

Sometimes it is not as customizable as we'd like, especially with messaging on the widgets that can feel stale after some time. I would love it if this messaging could be customized or even just rotated, so it was not the same message. Review collected by and hosted on G2.com.

We are getting customers to stay on our website longer by utilizing PERQ quiz widgets, creating gamification of our site almost. We also can identify how many users submitted information through PERQ and were matched to a sale, as well as users who were not matched to a sale who we can remarket across various channels. Review collected by and hosted on G2.com.

The biggest caveat with Conquest will apply to dealers with multiple stores that carry the same franchises. Unfortunately, you cannot set up buckets to mirror across stores. So, if you've got multiple Chevrolet dealers and you want to price them exactly the same you will have to do this manually per dealer. It's concerning to me that this still isn't a feature with Conquest considering how many dealers across the nation have multiple stores with the same OEMs. Review collected by and hosted on G2.com.

After having used other products, I really believe that Conquest is the one to go with. That said, if you're not already using vAuto as your inventory solution then Conquest is likely not the route you'll want to go. Keep in mind that Conquest is part of the vAuto group of solutions so it's best utilized with the rest of vAuto's features and integrated across your websites as one solution as opposed to multiple vendors (speaking from experience). Review collected by and hosted on G2.com.

Obviously, nobody wants to price hundreds of new cars manually. Conquest allows you to price all of your vehicles down to the specifications you decide upon and then export that price and applicable incentives. This alone is well worth the money for the program as it saves me time when we set up pricing strategies. Conquest also allows you to track specific competitors based on data pulled from across the internet and compare it against your pricing to ensure that you're keeping up with the market. Review collected by and hosted on G2.com.

THere is a learning curve to maximize the full capabilities of the system. Review collected by and hosted on G2.com.

Enhances our ab ility and capacity to communicate with our customers who are not at the shop. This increase productivity and improves communication Review collected by and hosted on G2.com.

No way to close specific job lines for flat rate technicians. Would like to be able to communicate with each member of the staff without having to "send" jobs back and forth with notes. Review collected by and hosted on G2.com.

Customers love the text/email feature. Being able to see notes/repairs orders in real time. It keeps me available to answer incoming calls for more business. Review collected by and hosted on G2.com.

I would like to see email-building tools like MailChimp. Review collected by and hosted on G2.com.

It's a swiss army knife. One instrument has all your tools. Review collected by and hosted on G2.com.

Nothing so far, but we are expecting to see more automation. Review collected by and hosted on G2.com.

100% Review collected by and hosted on G2.com.

We began to have more confidence in this service because there is no uncertainty about paperwork, different programs, and different tasks and who is responsible for them with this service. All vehicles are connected to the system can be rented online at a fixed price, with all vehicle parameters provided. Review collected by and hosted on G2.com.

Implementing a new software solution can take time, and there may be a learning curve involved in using GaragePlug effectively. GaragePlug is a cloud-based solution that relies on technology and internet connectivity, so it's important to have a reliable internet connection and backup plans in case of technical issues. Review collected by and hosted on G2.com.

Without a comprehensive management solution, many garages struggle with manual tasks such as tracking inventory, managing job cards, and scheduling appointments. GaragePlug can automate these tasks and improve efficiency. Review collected by and hosted on G2.com.

It is a complicated program that uses a lot of RAM and processing power so it frequently has tech issues. They lost a lot of their tech support people in the pandemic and don't have the best tech support like they used to have. I also don't like that they have a grip on the market now and every car dealer in america now essentially must have vauto to function as a car dealership. Review collected by and hosted on G2.com.

vauto gives us the report generator which helps us with our annual used car writedown. It is our photo aggregator, our vehicle description generator. All our vehicle listings for new and used cars travel through vauto to the rest of the internet. It also is integrated with the KBB buy center we use to acquire used cars. Also it keeps records if we ever need to look up a prior listing on a car that has been sold it will all be stored. Review collected by and hosted on G2.com.

I remember the first time of using it, it was confusing, the interface is kind of complicated. I wish they could make it a little bit more simple. Review collected by and hosted on G2.com.

It helps car dealerships efficiently manage leads generated from various sources. it keeps us organized. And it allows us to gain insights into sales performance, lead conversion rates, marketing effectiveness, and etc.. By analyzing data and identifying areas for improvement, dealerships can make informed decisions to optimize their operations and drive growth. Review collected by and hosted on G2.com.

The downsides of CCC in my opinion is that if you work with fleet, you cannot make a profile for them so anytime you schedule their vehicles in you have to retype all of the same information. I hope they solve this asap. Review collected by and hosted on G2.com.

CCC is very helpful at solving scheduling problems. It has a great calendar feature to book each customer into the system on the day that they are scheduled, and you input all of their information then so you do not have to go back. Review collected by and hosted on G2.com.

It is not the most visually applealing software to use. It certainly gets the job done. This complaint is hardly a complaint as the software does exactly what is meant to do. Review collected by and hosted on G2.com.

Check out the company. Their support is quick and easy. The software easily handles everything we need it for use in an independent automotive sales dealership. Review collected by and hosted on G2.com.

It is not problems that are being solved. The software keeps our inventory organized and allows us to track profits and losses pretty easily. There are numerous reports available to track out strong areas and weak areas. Review collected by and hosted on G2.com.

Open certain windows takes more steps than necessary, like viewing a invoiced customer repair order. Sales tax report is not clear and doesn't show a breakdown of the taxable and non-taxable categories. Review collected by and hosted on G2.com.

Help videos are included, both in the software and online. If you can't find what you need, customer service is ALWAYS very helpful. Review collected by and hosted on G2.com.

Biggest benefit: saves me a lot of time, especially for end of year taxes! Review collected by and hosted on G2.com.

Installing an "agent" on our local devices was a little tricky. It's not too intuitive during the set-up process. But this is unavoidable, and once the agent is set up, it's pretty easy if it is necessary. Review collected by and hosted on G2.com.

Dealer track is allowing us to run inquiries on vehicles and licenses. This tool gives us quick access to information from the DMV. We use this daily, and it's an efficient program that does the job well. Review collected by and hosted on G2.com.

There's nothing I can think of regarding any pitfalls for CFS; there is barely anything to dislike. Maybe a more modern approach to design for the official website may attract a more diverse audience, but for me I still feel it's pretty good overall. Review collected by and hosted on G2.com.

I used Carsforsale.com to narrow down which vehicle I should get as my daily drive. I educated myself through the options provided near my area and approached a seller through the website before making a deal. It was a straightforward and hassle-free process. I've also helped a friend set up a seller page (car dealer) for the sake of listing their vehicle on the website. Review collected by and hosted on G2.com.

No issues here! The outage was a terrible set back this year but we recouped as quickly as we could and they handled the outage as professionally as possible. I do wish that it would integrate with other CRMs, more specifically hubspot. Review collected by and hosted on G2.com.

I am the Finance Manager so I use FI and the program integrates perfectly with my warranty and insurance sales program. Review collected by and hosted on G2.com.