Appointment Tracking Software

So far, we have not found anything we dislike about iLobby. We will be launching the EmergencyOS module next! Review collected by and hosted on G2.com.

iLobby has significantly improved our operations by streamlining both visitor and warehouse management processes. The system replaces our outdated manual sign-in process, ensuring visitors sign off on safety and GMP documents efficiently while securely storing their information. Automatic host notifications enhance communication, and the user-friendly interface simplifies use for everyone who frequently hosts visitors, contractors, and auditors. At our warehouse entrances, iLobby facilitates the seamless signing in of drivers and records critical details like trailer numbers, pickup numbers, reefer setpoints, and ETAs. The warehouse notifications are particularly helpful for driver check-ins. Additionally, pulling reports for auditing purposes is effortless. Overall, iLobby has made our operations more efficient and effective. Review collected by and hosted on G2.com.

Calendly charges per user so even if I want to add my EA to manage my calendar it will charge me for that user. They should work on their costings to make it more accessible to general public. Review collected by and hosted on G2.com.

Finding the time on someone's schedule and then hoping them to honor the time is really challenging. Calendly booking makes it easy to book the time and makes sure there is no double booking at the same time. Also I can check my calendar for appointments and I keep getting reminders so I do not miss my appointments. So i think this was a big challenge that Calendly is solving for small business like me. Review collected by and hosted on G2.com.

When adding a new visitor, the program defaults to the previous service that was used for the last client you checked in. It is not the end of the world. However sometimes we forget to change it! And it can cause confusion. I dont see an effective way to prevent that from happening. Maybe defaulting to no service at all so you have to choose a service everytime. But still, we should just be doing that anyway as users. Review collected by and hosted on G2.com.

The problem we always have is communication. Qminder is a great way to stay in communication with all the teams. It makes it easier for us to work together. And with that, our customer service improves. Review collected by and hosted on G2.com.

We wish the iPad had a 100% touchless QR feature. As of now, it requires a touch to initiate the QR code.

We wish the app had a timeout feature for long periods of inactivity, so that the iPad is not locked with the app open 24/7 and can be given the opportunity to timeout. Review collected by and hosted on G2.com.

Consider using both the Pre-Registration option and also the mobile app for employee check-in, it's a great extra tool to have. Review collected by and hosted on G2.com.

It is now a natural part of our visitor check in process. It's a faster and more efficient method of notifying hosts of their visitors. We're not quite sure how we ever survived without it. Gone forever is the paper and pen check-in method and we are grateful for that! Review collected by and hosted on G2.com.

I can't think of any specific items that I dislike about Qualified at this point. The tool works the way it is supposed to, the data insights are easy to obtain and leverage, and our support from the Qualified team has been fantastic. Review collected by and hosted on G2.com.

Qualified allows our SDR team to scale without additional resources by leveraging their AI SDR. We utillize this functionality during offhours to engage with website visitors and convert these conversations into meetings. The tool also allows us to route support requests quickly to the apprioriate internal resource or content on our site, creating a better customer experience. Qualified also allows our team to surface specific offers to known prospects that helps to drive speed to lead. The analytics provided by Qualified are extremely valuable and allow us to create tailored campaigns based on intent and have better insights into our website visitors. Review collected by and hosted on G2.com.

We have two iPads and two printers. We have to go in and make sure each ipad is hooked up to the correct printer every morning through the Receptionist app. Review collected by and hosted on G2.com.

We used to have visitors sign in on paper, and now we are able to check visitors in electronically and trach who's in the building. This also allows visitors to have a badge which shows staff and students that the visitor has gone through the office and is safe to be in the school. Review collected by and hosted on G2.com.

No major issues except initially performance was slow during peak time. Review collected by and hosted on G2.com.

Implemetaion of VAMS solution help us in following ways -

1. Seamless movement of visitors

2. Since its multi tenanet facility, now with VAMS solution we get approved visitors from host itself over system which is traceable in feature

3. Accurate reports of multiple parameters

4. Convienance of use Review collected by and hosted on G2.com.

No downsides at all. It works well, and is very reasonably priced. Review collected by and hosted on G2.com.

Our hybrid workforce has a highly flesible approach to when they will be in our physical office. Tactic allows them to coordinate and collaborate, making it easy to sit with the people you are working with. It also allows us to set aside permanent locations for employees who prefer full time in the office. Review collected by and hosted on G2.com.

There have been occasional reports of Boomerang not syncing properly with Gmail, or scheduled emails failing to send on time. While these issues aren't extremely common, they can be frustrating when you rely on Boomerang to ensure emails are sent exactly when you want. Review collected by and hosted on G2.com.

You can craft emails when it's convenient for you, even if it’s late at night or on the weekend, and Boomerang will handle sending them at the most optimal time. This keeps you from having to set alarms or worry about timing, and helps ensure your message is received when people are most likely to engage. Review collected by and hosted on G2.com.

One thing I didn’t enjoy about GReminders was the overall user interface. It felt a bit cumbersome and not as intuitive as I’d hoped. I had a hard time finding some of the features, and it took longer than expected to get familiar with the layout. On top of that, the design itself wasn’t the most visually appealing—it just didn’t feel polished or modern compared to other tools I’ve used. I found myself spending more time navigating the system than I should have, which took away from the otherwise great functionality. This of course also negatively affected the amount of time it took to implement some of the less surface-level functions. Review collected by and hosted on G2.com.

The biggest problem we were facing was confirmation from our potential customers about whether they were in fact going to be joining the meeting. As anyone in sales knows, a no show wastes a lot of time, and inhibits the ability to serve other customers. Getting a definite confirmation from the customer that they will be joining the meeting is often all it takes to lock them in. Review collected by and hosted on G2.com.

It would be terrific to include a barcode/QR code scanning feature in Waitwhile. We deal with six-digit strings of numbers that are cumbersome to type in to our devices from Waitwhile. A QR code would dramatically shorten times for us as well as provide improved functionality for co-workers. Review collected by and hosted on G2.com.

Aside from favorable interactions, our customer satisfaction depends on the speed and efficiency by which we are able to serve them. Waitwhile helps us communicate with our customer via text and alerts us to their presence in a timely fashion. Now that a serve/complete button has been implemented, I love that we no longer have to toggle between "Now Arrived" and "Now Serving" cues to click customers through. Review collected by and hosted on G2.com.

So far, I can't say there's a negative that I can pin point. Review collected by and hosted on G2.com.

We haven't had a "homebase" (CRM) in which we could really get in touch with our clients and send blast emails that will notify our clients of specials and services we offer.

Thryv has been a serious game changer. We are still in the middle of onboarding and getting all of our information pushed to Thryv and I couldn't be more excited. So far, we are very present on the internet on many different platforms, we have our much needed home base in which we are able to schedule, send estimates, let our clients know about upcoming events, specials etc.

having 24/7 assistance is HUGE!! It's a breath of fresh air as a business owner; knowing we will have a relation to any issues (if) and when they may arise. We are now more organized and the processes we are putting in place are very simple for our foreman and team leads. Review collected by and hosted on G2.com.

I have not found any down side in working with Kastle. They are local, and fast to respond to problems, no complaints. Review collected by and hosted on G2.com.

We have no problems at this time. Review collected by and hosted on G2.com.

Nothing. Track works great for my use cases. Review collected by and hosted on G2.com.

- The lead distribution structure in my organization is complicated and we have reps handling leads based on their location, size and how soon they want to implement our solution. Earlier, as the leads came in, we would manually route them to the appropriate rep and this process was prone to error and time-consuming.

- Track’s team worked with us to replicate this entire routing system online and they got it done within a matter of hours. This automated our entire lead routing process and now we just watch the leads come in and get assigned to the right rep without any manual work or errors. It feels like magic! Review collected by and hosted on G2.com.

There's very little we could fault with Helmbot, however, we would love to see more customisation on the customer-facing booking system, It's nice enough, but some more styling options would be great.

We would also love to have the ability to style the automated emails, add our logo and some colours etc. Review collected by and hosted on G2.com.

When it came to finding the right booking system, one of the most common issues we found was the lack of ability to build custom packages and discounts that match the way we wanted to run our business. Review collected by and hosted on G2.com.

Very little in the way to say about downsides to the system, it is a vast improvement to the old style visitor sign in books and much more professional.

The only feature I would like to see is the ability for all employees to pre-register their own visitorsrather than relying on an admin to do this Review collected by and hosted on G2.com.

Ensuring that we know who is on our site at all times, this is important for site security and safetry and is especially helpful in the event of a fire drill or evacuation Review collected by and hosted on G2.com.

Microsoft 365 is the best, it is a high capacity system to run all kinds of online work and communication, I have nothing bad to say about all its functions. Review collected by and hosted on G2.com.

As a Microsoft 365 user I have managed to increase my productivity and the quality of my work, all its functions have solved my need for a centralized system of storage and online work. Review collected by and hosted on G2.com.

Could be a bit overwhelming to grasp the potential, but this has been improved with their YouTube channel providing use case examples Review collected by and hosted on G2.com.

Weezly is now integrated in our workflow and increases our productivity in:

Appointment scheduling (Personalisation capabilities are amazing)

Smart outreach on LinkedIn (Directly integrated in our 1-to-1 communication allowing us to share demos and book meetings efficiently)

Screen recording (our customers love interacting with us on video while making presentations or demos) Review collected by and hosted on G2.com.

If I had to nitpick, I'd say my one complaint is that available appointment days are highlighted in grey, which has made some clients think those were greyed-out days, not available days. I added a note in the appointment description to help them overcome the confusion, but a more welcoming color for availability would be more intuitive. Review collected by and hosted on G2.com.

Once I've already done intake, using Leadmonk is allowing me to invite clients to book follow-up appointments at their leisure, making it easier for me to get out the door at the end of an appointment and stay on time for my next call. Review collected by and hosted on G2.com.

Nothing that I can think of! I'm happy with everything! Review collected by and hosted on G2.com.

YCBM makes it easy for my leads to book time with me and I come prepared for the meetings thanks to the booking form.

Also, I love using it in my coaching program! Review collected by and hosted on G2.com.