Administrative Software

Sometimes Google Docs has minor glitches and doesn’t work properly, but it’s not too often. Also, they raised the price this year, which wasn’t very convenient. Another downside is that there’s no live support or chat to contact a support agent. Recently, I needed to reach out for support, but there was no direct support email or chat, and the community forums and guidelines didn’t help resolve my issue. It would be much more convenient if live support was available. Review collected by and hosted on G2.com.

Google Workspace helps us centralize everything we need. We communicate through Gmail, create documents, sheets, and reports without needing to pay extra for Excel, PowerPoint, or Microsoft Word. Google Meet is also very convenient for video calls, and we benefit from numerous integrations and the ease of using SSO for seamless access across all platforms. It keeps everything streamlined and cost-effective. Review collected by and hosted on G2.com.

Only thing is we wish that the Sign Out button on the bottom right-hand corner of the kiosk could be bigger or highlighted to stand out better. When guests need to sign out, they have difficulty finding that button. Review collected by and hosted on G2.com.

We can now see who is in the building for the day, especially if we missed them come into the door. Our office is hybrid, so this allows us to let unexpected guests know whether or not someone is in the office to be able to help them with their needs. It has also allowed our front desk to see if we have trainings for the day and how many people we are expecting at different times which lets us know when it may get busy in the lobby. Review collected by and hosted on G2.com.

Sometimes I dislike that there are SurveyMonkey adds sprinkled thoughout my survey, so I have to find and edit them out or upgrade to remove. I wish my respondants could get an email confirmation that they completed the survey without our company having to upgrade. I sometimes get multiple submissions from the same person because they aren't sure if they submitted it yet. Review collected by and hosted on G2.com.

SurveyMonkey makes it easy to collect information and be able to summarize it and export it for processing in excel. I can personalize it and brand it so it looks and sounds like me so people are more likely to complete the survey. Review collected by and hosted on G2.com.

The only thing I thought was a little confusing at first was understanding the payment plans. Also sometimes the voice would pronounce stuff really weird so we should have the option to highlight a sentence to regenerate the audio. Review collected by and hosted on G2.com.

it's helping me save time because I don't have to refilm or try to splice footage together when i'm making software trainings or onboarding videos. When i get feedback about something not being clear in the training I can quickly go add it and regenerate the video. Review collected by and hosted on G2.com.

The event type setup can be a bit of a headache – it's not always super intuitive. And sometimes, it feels like settings change without any heads-up, which can be pretty confusing when we suddenly run into unexpected changes. Review collected by and hosted on G2.com.

Basically, Calendly stops us from playing email tag all day trying to set up meetings. It just makes scheduling way easier. We save a ton of time, look more organized to clients, and don't accidentally double-book ourselves anymore. Plus, hooking it up to our CRM means less manual data entry, which is always a win. Review collected by and hosted on G2.com.

Sometimes they cannot solve problems, they require additional information to be sent even when screenshots have already been sent. The last time I needed it, I practically had to solve it myself, as the response they gave me did not help. Occasionally, it sends error messages to the people who need to submit the form, making it sometimes difficult to gather the required data. Review collected by and hosted on G2.com.

In most cases they have helped me, but in the last issue I had, it was not adequate. I had to try to find answers on my own (and apparently it worked), sometimes the platform is not able to receive the information. Review collected by and hosted on G2.com.

There really aren't many downsides. Like any software, there are bugs from time to time. However, I've never worked with a company that so diligently updates their software. We rarely have issues, if ever. Review collected by and hosted on G2.com.

We now have a 24/7 chatbot so we don't miss prospects outside of business hours or during the weekends. We also can follow-up with prospects within seconds rather than hours, which is the time it would take a human. Review collected by and hosted on G2.com.

We wish the iPad had a 100% touchless QR feature. As of now, it requires a touch to initiate the QR code.

We wish the app had a timeout feature for long periods of inactivity, so that the iPad is not locked with the app open 24/7 and can be given the opportunity to timeout. Review collected by and hosted on G2.com.

Consider using both the Pre-Registration option and also the mobile app for employee check-in, it's a great extra tool to have. Review collected by and hosted on G2.com.

It is now a natural part of our visitor check in process. It's a faster and more efficient method of notifying hosts of their visitors. We're not quite sure how we ever survived without it. Gone forever is the paper and pen check-in method and we are grateful for that! Review collected by and hosted on G2.com.

Simplified isn't exactly "simple." The platform constantly evolves, which is great for innovation but tricky for aspiring rural content creators. Review collected by and hosted on G2.com.

Writing property descriptions, blog posts, and social media content manually takes too much time. The AI Writer generates high-quality real estate listings, captions, and blog posts fast. Designing marketing materials often requires multiple tools or a graphic designer. The Graphic Design Tool allows users to create social media posts, property flyers, and ads with ready-made templates—no design skills needed. Posting manually across multiple platforms is inefficient and hard to track. The Content Calendar schedules and auto-posts content, keeping all marketing efforts aligned. Video editing takes time and requires advanced skills. The AI-powered video editor makes it easy to create promo videos. For businesses—especially in real estate—Simplified acts as a one-stop shop for content creation, branding, and social media marketing Review collected by and hosted on G2.com.

While Zoom has made great strides expanding beyond meetings, some of the newer features—like team chat and whiteboards—still feel a bit underdeveloped compared to standalone alternatives like Slack or Miro. Notifications can occasionally be inconsistent, and managing multiple workspaces or teams isn’t as smooth as it could be. Additionally, the UX can get slightly cluttered when juggling multiple Zoom products within the same interface. A more unified experience across the ecosystem would be a welcome improvement. Review collected by and hosted on G2.com.

Zoom Workplace solves the problem of fragmented communication by combining meetings, chat, calendar, and collaboration tools into one platform. It’s especially helpful for hybrid teams—scheduling meetings is simple, whether it’s with internal team members or external collaborators. The calendar sync and smart scheduling features ensure everyone stays on the same page, no matter where they are. This streamlined approach saves time, reduces miscommunication, and keeps our workflows running smoothly across different locations and time zones. Review collected by and hosted on G2.com.

I would like the option to define specific seating within meeting rooms, and not just the number of people attending. Other than that I can't think of anything I dislike about the platform. Review collected by and hosted on G2.com.

By saving time on operational tasks, our community manager and our team in genearl can spend more time engaging with members and thinking about way to improve the experience. Review collected by and hosted on G2.com.

Occasionally, users may find the menu systems somewhat unclear and not entirely straightforward to navigate. As an example, the process of establishing hierarchical relationships between goals, specifically differentiating and linking child goals to their corresponding parent goals, can present certain challenges. The interface might not always provide easily understandable steps for accomplishing this, which could lead to frustration when trying to organize goals in a parent-child structure. In particular, understanding how to correctly assign a child goal to a specific parent goal within the menu system is sometimes a hurdle for users. Review collected by and hosted on G2.com.

The process of setting and overseeing yearly goals is crucial, as is ensuring effective execution by the team. Successfully managing objectives established for the year ahead and guaranteeing that the team can deliver on those goals through consistent execution are vital components of organizational success. Careful planning and diligent follow-through are necessary for both goal establishment and subsequent team activities. Review collected by and hosted on G2.com.

When you reset the results of a Menti you want to use again and configure it so that the results are not visible to users/players, it doesn’t work properly. The players' answers are hidden, but the correct and incorrect answers are still shown. You have to manually hide the correct answers on each slide to be able to reuse it correctly. Review collected by and hosted on G2.com.

It helps increase student participation in class and identify in real time which content is not well understood, so it can be reinforced. Review collected by and hosted on G2.com.

They need referrals for the nonprofit to renew - that is not always possible. Review collected by and hosted on G2.com.

WE value the opinion of our community and QuestionPro helps us listen to their ideas, input and concerns. Review collected by and hosted on G2.com.

Basic excel is easy but the advanced excel one can find significantly complex for the people coming form a non technical background. Review collected by and hosted on G2.com.

It can Manage large volumes of data in a structured and accessible way cespecially when dealing with multiple data sources or complex datasets.

Also, it allows to organize data into rows, columns, and sheets, making it easy to store, sort, and filter information. This has been invaluable for tasks like budgeting, inventory management, and project tracking. The basic excel is easy to setup for new commerce and data entry operators. Review collected by and hosted on G2.com.

sometimes notification issues are faced, but everything else works perfectly. Review collected by and hosted on G2.com.

Now I have before using Google Email but here I use Microsoft Outlook email so this email uses more tools that are usable and very useful

Google email does not provide a meeting and calendar view so the main benefit is Microsoft Outlook provides meetings and calendar view and other tools. Review collected by and hosted on G2.com.

- Flow and resource center management can get a little overwhelming. The ability to add and search by tags would be welcome!

- Lacks some of the more advanced flow logic that other tools provide (i.e. start at a certain point if ... or forking flows depending on a user's choice/actions at a certain point). Review collected by and hosted on G2.com.

Userpilot allows us to increase user awareness and confidence around added and existing functionality. It also allows us to contextually surface other useful content (i.e. documentation or videos) at the right time for our users.

We have recently used Userpilot to successfully deploy customer onboarding for two of our products, with the aim of familiarizing our users with those products before they receive further training.

We are currently trialing session replay, and so far it looks like a very strong tool for understanding user behavior and investigating any issues that users encounter. Review collected by and hosted on G2.com.

The only downside we noticed is the fact that we can't put a schedule in. For example, if i'm away from 1pm to 4pm on a given day, there's no way the visitor can know. You still get the notification, but you're not on site. A custom message saying ''i'm away, please refer to X'' would be a good add on. Review collected by and hosted on G2.com.

Our company doesn't require a full time receptionist. The app can actually do this task pretty well. It helps to notify the right person, so there's much less wasted time or transfered demands to the wrong person. On a cost related analysis for our company, it is really efficient. Review collected by and hosted on G2.com.

I wish that there was a bit more freedom to make changes on Qminder, such as the messages displayed on the iPad or TV Screen.

Previously the ability for our stakeholders to sign in remotely using the app made it much easier for students to wait away from the department, unfortunately with that feature being no longer supported, we have to provide buzzers to our students to recall them.

I also think the cost of the text message service is too high, which is why we have never implemented it. Review collected by and hosted on G2.com.

Qminder ensures that our stakeholders are served in a timely fashion, and allows my team to understand what our stakeholders need from them. Review collected by and hosted on G2.com.

Superhuman isn't perfect. Sometimes it gets confused when people email me from different addresses, creating duplicate contacts instead of keeping conversations together.

The "important" email sorting needs work too - I often find myself manually recategorizing things because what's important changes with my projects.

I really wish they'd add voice assistant features. Being able to process emails by voice when I'm on the move would make it even better. Review collected by and hosted on G2.com.

Superhuman solves my biggest email headaches by transforming my chaotic inbox into something manageable. I used to waste hours sorting through a mix of urgent messages, newsletters, and random updates. Now my inbox stays clean with minimal effort on my part.

The speed boost is real - those keyboard shortcuts let me process emails twice as fast as before, giving me back a chunk of my day. And when I need to fire off quick responses, the AI suggestions that actually sound like me save even more time.

The newsletter organization has been surprisingly valuable too. Important messages don't get buried anymore, and I can catch up on newsletters when I actually want to read them, not when they're in my way.

These benefits add up to less stress and more productivity. Email used to be this constant source of anxiety - now it's just another tool I use efficiently rather than something that controls my day. Review collected by and hosted on G2.com.