Administrative Software

There is not anything I do not like about JotForms. This is an excellent tool. I highly recommend JotForms. Review collected by and hosted on G2.com.

Clients can submit documents online that we can print in the office or upload to our PMS. These forms maintain the same format and structure we use in the office. This helps with consistency and training for our staff. Review collected by and hosted on G2.com.

So far, we have not found anything we dislike about iLobby. We will be launching the EmergencyOS module next! Review collected by and hosted on G2.com.

iLobby has significantly improved our operations by streamlining both visitor and warehouse management processes. The system replaces our outdated manual sign-in process, ensuring visitors sign off on safety and GMP documents efficiently while securely storing their information. Automatic host notifications enhance communication, and the user-friendly interface simplifies use for everyone who frequently hosts visitors, contractors, and auditors. At our warehouse entrances, iLobby facilitates the seamless signing in of drivers and records critical details like trailer numbers, pickup numbers, reefer setpoints, and ETAs. The warehouse notifications are particularly helpful for driver check-ins. Additionally, pulling reports for auditing purposes is effortless. Overall, iLobby has made our operations more efficient and effective. Review collected by and hosted on G2.com.

They still seem to rollout interface updates without giving proper advance notication. It's not a show stopping issue, but it can cause some bumps, even when the updates are minor. Review collected by and hosted on G2.com.

We need to create videos, with or without on-screen AI personas; and we need to do so quickly. This includes video edits and updates, which can be numerous. Having Synthesia accomplishes all of this at a very good price point. Review collected by and hosted on G2.com.

There do seem to be a lot of clicks to get where I am going, wish it was a bit faster to get to the settings I want. Review collected by and hosted on G2.com.

We used another form for our knowledge checks, but it wouldn't tell people if they got the answer correct or not, making it virtually useless. Now we can show people in real time if they know their stuff or not, promoting a better learning experience. Review collected by and hosted on G2.com.

One downside is that some features can feel a bit overwhelming at first, especially for new users. It took time for me to get used to all the options and settings. Review collected by and hosted on G2.com.

Google Workspace addresses severa key challenge in communication and collaboration, below are few:

1) Email Management.

2) Document Collaboration.

3) Presentations.

4) Spreadsheets.

5) Instant Messaging.

6) Calendar Management.

7) Document Creation.

8) Website Builder. Review collected by and hosted on G2.com.

They have constantly changed their UX, names of what things within the system are called, where things are kept, and how things work. I will log in one week, create directions for my team in how to use the platform and the following week everything is different. And, when they change something, inevitably something is broken. It feels like someone in the company loves tweaking the main design constantly- but it keeps breaking small stuff in the system. And, many of the UX updates don't improve the system, they just make things more confusing and difficult to find/use.

For example, they have things called workspaces and team spaces. But, we were paying for "seats" and "social accounts". I kept asking them to explain what a "seat" is vs. a "teamspace", and they couldn't really answer and made it seem like I was dumb for asking. I tried to explain that they constantly were changing what things were called and how things were billed- but they made it seem like I was the idiot.

In the end, I really feel like they changed the terms of our yearly agreement. I wanted a large number of accounts available with a certain number of social accounts available for each account (teamspace). That was our agreement. But, then they changed things and moved to this "seat" concept and somehow I suddenly had way less access that I signed up for.

Is this a robust system- yes. But, watch out- they may continue to change your terms, change what things are called, and constantly tweak the UX. Review collected by and hosted on G2.com.

We signed up for Simplified because it offered a robust social media management platform at an affordable price. We were able to manage our social media for many of our users. Review collected by and hosted on G2.com.

Calendly charges per user so even if I want to add my EA to manage my calendar it will charge me for that user. They should work on their costings to make it more accessible to general public. Review collected by and hosted on G2.com.

Finding the time on someone's schedule and then hoping them to honor the time is really challenging. Calendly booking makes it easy to book the time and makes sure there is no double booking at the same time. Also I can check my calendar for appointments and I keep getting reminders so I do not miss my appointments. So i think this was a big challenge that Calendly is solving for small business like me. Review collected by and hosted on G2.com.

Performing spelling checking reviewing is cumbersome and may cause the final spreadsheet to have typo and grammar issue Review collected by and hosted on G2.com.

I typically use Microsoft Excel to generate bulk posters for campaigns or projects through Canva. The process involves creating a spreadsheet (CSV file) with multiple variations of the poster content, where each row contains a unique message, headline, or other text elements for the posters. After preparing this CSV file, I upload it to Canva’s bulk creation feature, which automates the process of generating numerous posters at once. Canva automatically inserts the unique messages into pre-designed poster templates, creating a set of posters, each with different content but a consistent design.

This approach saves time and ensures consistency across a large number of posters, making it ideal for producing visuals for events, marketing campaigns, or educational materials. By using Excel for the initial data entry and Canva for the design, I can efficiently manage large-scale poster production with personalized or varied messaging. Review collected by and hosted on G2.com.

When adding a new visitor, the program defaults to the previous service that was used for the last client you checked in. It is not the end of the world. However sometimes we forget to change it! And it can cause confusion. I dont see an effective way to prevent that from happening. Maybe defaulting to no service at all so you have to choose a service everytime. But still, we should just be doing that anyway as users. Review collected by and hosted on G2.com.

The problem we always have is communication. Qminder is a great way to stay in communication with all the teams. It makes it easier for us to work together. And with that, our customer service improves. Review collected by and hosted on G2.com.

There isn't anything to dislike. So far, I haven't had any issues and it's been a helpful tool for our whole team. Review collected by and hosted on G2.com.

We have a full remote team and with Zoom, we've been able to have our daily staff meeting without missing a beat. It's also been great for client reviews and meetings. I love that I can record them and go back to watch, catching any notes or references I need. Review collected by and hosted on G2.com.

It has few limitations to attaching big MB files. At times the search box gives indexing or syncing errors. Review collected by and hosted on G2.com.

Tracking bulk emails by creating multiple folders with the help of mailbox rules.

Helps with creating tasks.

Perform auto spell checks on all emails.

Groups all email conversations allowing us to track the email chain better. Review collected by and hosted on G2.com.

We wish the iPad had a 100% touchless QR feature. As of now, it requires a touch to initiate the QR code.

We wish the app had a timeout feature for long periods of inactivity, so that the iPad is not locked with the app open 24/7 and can be given the opportunity to timeout. Review collected by and hosted on G2.com.

Consider using both the Pre-Registration option and also the mobile app for employee check-in, it's a great extra tool to have. Review collected by and hosted on G2.com.

It is now a natural part of our visitor check in process. It's a faster and more efficient method of notifying hosts of their visitors. We're not quite sure how we ever survived without it. Gone forever is the paper and pen check-in method and we are grateful for that! Review collected by and hosted on G2.com.

The inferface of QuestionPro puts your surveys at the front and center of your experience. This leads to deeper settings taking more time to navigate to and discover. This is not a reason not to use the platform, it just takes some initial exploration to get used to. Review collected by and hosted on G2.com.

When outreach is needed that requires survey logic to guide a user through the survey and elicit appropriate data insights, QuestionPro is our go-to tool. Review collected by and hosted on G2.com.

I can't think of any specific items that I dislike about Qualified at this point. The tool works the way it is supposed to, the data insights are easy to obtain and leverage, and our support from the Qualified team has been fantastic. Review collected by and hosted on G2.com.

Qualified allows our SDR team to scale without additional resources by leveraging their AI SDR. We utillize this functionality during offhours to engage with website visitors and convert these conversations into meetings. The tool also allows us to route support requests quickly to the apprioriate internal resource or content on our site, creating a better customer experience. Qualified also allows our team to surface specific offers to known prospects that helps to drive speed to lead. The analytics provided by Qualified are extremely valuable and allow us to create tailored campaigns based on intent and have better insights into our website visitors. Review collected by and hosted on G2.com.

The software’s ready-made templates simplify the input process and offer suggestions for engaging the audience, including icebreakers. Its greatest advantage lies in its user-friendly interface, which facilitates quick presentation creation and succinct results summaries. Review collected by and hosted on G2.com.

Mentimeter is an effective tool for enhancing the dynamism of a class session, presentation, or team-building event. It can be utilized to introduce topics, gather data and opinions from the audience, and create engaging games. This enables real-time data analysis. All participants are free to contribute to the discussion at any time, whether from their computers or portable devices. The results are immediately visible, while the presenter has control over the order and timing of the information presented. Review collected by and hosted on G2.com.

I wish it worked with yahoo. I have a really old yahoo email that I still use. I totally understand why they don't support it, but if they did, I could have all 5 of my active email accounts under one app. Review collected by and hosted on G2.com.

It not only makes it quicker to manage my incoming email, but makes it easier to find emails I'm looking for and to understand the gist of email chains. I also love the AI composition feature. Review collected by and hosted on G2.com.

We have two iPads and two printers. We have to go in and make sure each ipad is hooked up to the correct printer every morning through the Receptionist app. Review collected by and hosted on G2.com.

We used to have visitors sign in on paper, and now we are able to check visitors in electronically and trach who's in the building. This also allows visitors to have a badge which shows staff and students that the visitor has gone through the office and is safe to be in the school. Review collected by and hosted on G2.com.

The screener survey needs a little bit of attention. The skip logic and a few other features aren't as robust as what you would get from a company that is focused specifically in survey research. It does the job for recruiting people, but at times does take an extra step or question to make sure we get the right people in. Review collected by and hosted on G2.com.

User Interviews is making it possible for us to talk to consumers across the US in a quick and efficient way with minimal costs. Their panel of recruits have been extremely helpful in our team being able to do national interviews and focus groups Review collected by and hosted on G2.com.

While SOCi has many great features, there are a few areas that could use improvement: SOCi can be on the pricier side, especially for smaller businesses or those with a limited number of locations. The value is clear for larger organizations, but the cost might be a barrier for smaller companies that don't require all of the platform's capabilities. Review collected by and hosted on G2.com.

For businesses with multiple locations or franchise networks, maintaining a consistent brand voice across various social media accounts can be daunting. At the same time, each location may have unique needs, such as local promotions, events, or customer engagement that require tailored content. Review collected by and hosted on G2.com.

No major issues except initially performance was slow during peak time. Review collected by and hosted on G2.com.

Implemetaion of VAMS solution help us in following ways -

1. Seamless movement of visitors

2. Since its multi tenanet facility, now with VAMS solution we get approved visitors from host itself over system which is traceable in feature

3. Accurate reports of multiple parameters

4. Convienance of use Review collected by and hosted on G2.com.