MSP Software

It's missing a few features that would be nice, but their mobile app is probably needing the most help. However I can log into computers with it. Offline equipment is also not as easy to add - but can be done. They are working on imporving this and I have seen improvments over the past year. Review collected by and hosted on G2.com.

We had no easy way to remote into computers (using zoom screen share before). We also had no idea how many computers we actually had out there or what condition they were in. We've discovered many things about our tech asserts through NinjaONE! Review collected by and hosted on G2.com.

While Sophos Firewall offers strong security, it has some drawbacks, including potential performance slowdowns when advanced features like deep packet inspection are enabled. Configuring complex settings can be challenging for less experienced users, and its integration with third-party security tools is somewhat limited. The reporting features could also be more detailed for advanced analysis, and while the firewall is competitively priced, some advanced features come with additional costs, which can increase the overall price for full functionality. Review collected by and hosted on G2.com.

Sophos Firewall helps solve key cybersecurity challenges by protecting against a wide range of threats, including malware, ransomware, phishing, and zero-day attacks, through advanced threat detection and deep packet inspection. It also simplifies network management with its user-friendly interface and synchronized security, ensuring seamless integration with other Sophos products for automated threat responses. By providing granular control over network traffic and real-time insights, it enhances security while reducing administrative complexity. This benefits organizations by improving overall security posture, minimizing risks, and streamlining IT operations, ultimately saving time and resources. Review collected by and hosted on G2.com.

Since this is opensource, If you know the concept then only this product is helpfull or else you will feel very dificylty to impliment itself. Review collected by and hosted on G2.com.

PfSense+ solved my many problems from the traditional Firewall.

1, Cost.

2, URL filtering.

3, End users tracking.

4, multi WAN as I want.

5, Load balancing as per my priority.

6, Captive portal and IPS/IDS.

7, User identity and self hosted RADIUS.

etc.., Review collected by and hosted on G2.com.

I only dislike commit time, when you want to make a fast change and see result quickly, you must pass through commit that takes around 45 sec to complete. Review collected by and hosted on G2.com.

PANW Firewall is providing a complete platform for enabling ZTNA.

From creating a security zones (aka Segments), and only allowing traffic within explicitly defined zones,

Implementing user identification (either transparent or explicit) which has endless posibilities.

Using Security Profiles to inspect allowed traffic.

Using Decryption that is not intrusive by default. (Firewall bypasses decryption on certain errors, so users are not escalating to support) Review collected by and hosted on G2.com.

While Atera offers a robust set of features, the reporting tools could be more customizable to meet specific business needs. Additionally, while customer support is responsive and helpful, implementing new feature requests or updates can take longer than anticipated. Lastly, the platform would benefit from more granular controls in workflow customization to cater to complex environments. Review collected by and hosted on G2.com.

Atera helps us manage and monitor our clients' IT environments seamlessly, addressing issues before they become critical. The RMM capabilities ensure real-time device monitoring and proactive alerts, significantly reducing downtime. The automation of ticketing and troubleshooting has saved us countless hours, improving both response times and client satisfaction. Additionally, Atera's flat-rate pricing allows us to scale our services without worrying about unpredictable costs, making it an invaluable tool for our growing business.

The integration of PSA features has streamlined our billing and reporting processes, ensuring transparency and efficiency when managing client accounts. Overall, Atera has improved our operational workflows, enhanced customer relationships, and allowed us to focus on delivering top-tier IT services. Review collected by and hosted on G2.com.

when the central system has malfunctions, your surveillance resources take longer than expected to operate at their maximum capacity. Review collected by and hosted on G2.com.

following the guidelines and recommendations of the professionals that Pandora FMS has to offer and using all its security resources, my company was able to cancel several failures in our security measures and remote monitoring, which has allowed us to comply with all our work practices without any type of interruption. Review collected by and hosted on G2.com.

At times, FortiGate can be slow and have some bugs that are quite annoying, but they are quick to release patches to fix issues. Review collected by and hosted on G2.com.

Keeping our entire network secure and interconnected regardless if it is on-premises or a remote site. Review collected by and hosted on G2.com.

I have no complaints about this product, the only detail is that when you open it from a mobile device, the web interface does not adapt to the size, it is very difficult to manipulate it remotely Review collected by and hosted on G2.com.

It allows ME to discover all the computers that are connected, the health status of each network segment, available hosts, even if you have dhcp configured, this tool allows you to set an ip with the mac of a computer, this is very useful in this type of environments Review collected by and hosted on G2.com.

Its expensive, with the document being not that user friendly for novice people. Customer support can be better, has complex configurtions for resources. Review collected by and hosted on G2.com.

The DPI has helped us significantly, earlier the attcaks on us bypassed our security and we weren't able to figure out the issue, but then we started using Palo Alto Networks Cloud NGFW DPI, it has caught several such malwares and helped hours of investigation. Review collected by and hosted on G2.com.

For the moment, I haven't found any drawbacks. Review collected by and hosted on G2.com.

It guarantees me a completely stable network. Previously, I had many wifi problems, when working with a large volume of data for my job, my NAS server did not function as smoothly and reliably as it does now. Review collected by and hosted on G2.com.

Network switch configuration part can be made more pricise so that configuration management can be made more easy. Review collected by and hosted on G2.com.

Entuity shows me a clear map and connectivity of my network devices. I can easily identify any cable cuts. Review collected by and hosted on G2.com.

It provides a comprehensive set of features, organizations with highly specialized or unique requirements may find certain customization limitations. It's crucial to assess whether the service meets specific customization needs. Depending on the level of traffic and specific configurations, the costs associated with Azure Firewall usage can accumulate. Cost is depends on how many services accessed. Review collected by and hosted on G2.com.

Azure Firewall addresses key challenges in cloud network security, benefiting me by providing centralized security management, controlling outbound traffic, filtering based on applications and threat intelligence, ensuring high availability, and seamlessly integrating with Azure services. This results in improved security, compliance, and operational efficiency for organizations leveraging Azure. Review collected by and hosted on G2.com.

Would be great if they could link this to Control4 systems. Review collected by and hosted on G2.com.

Residential home with extensive home control features (Control4) - lets me know if important devices have crashed etc. Review collected by and hosted on G2.com.

There are no cons in my overall outlook and experience with Pulseway. Review collected by and hosted on G2.com.

The problems Pulseway solves the complicated solutions other providers offer, with Pulseway is a easy all-in-one online platform to resolve all my clients endpoints in my daily managing services. It benefits my company in resolving the issues quick with ease and when I have questions or require additional help Pulseway (my direct Pulseway Account Manager - Sean) is always there to help me out. Review collected by and hosted on G2.com.

I always feel it's been protecting me from harmful access over internet, there is certainly nothing to dislike about it, since it gives me a seamless experience too. Review collected by and hosted on G2.com.

If my organization doesn't use Zcaler, it would be an issue of getting my traffic into unauthorized sites and harmful sites, which can result in viruses or data loss. Also, we tend to go through a lot of ads. But with Zcaler, all the above problems are rectified, since I have secure access to the internet and abide by policy in all terms. Review collected by and hosted on G2.com.

While Netdata is a robust monitoring tool, its integration documentation could be more user-friendly to accommodate users with varying levels of technical expertise. Additionally, certain compatibility issues, such as with Litespeed webserver detection on specific server setups, highlight room for improvement in ensuring broad system compatibility. Review collected by and hosted on G2.com.

Netdata addresses the critical problems of complex monitoring setup, scalability issues, and the intensive time investment required for manual configuration and maintenance of monitoring systems. By automating service discovery and providing real-time, granular insights into system performance, Netdata significantly reduces the operational overhead associated with monitoring a large and growing infrastructure. This automation and efficiency have been incredibly beneficial, allowing my team and me to focus on strategic initiatives and business growth rather than being bogged down by the day-to-day management of monitoring tools. The benefit extends beyond time savings, enhancing our ability to quickly identify and resolve issues, thereby improving our service reliability and customer satisfaction. Review collected by and hosted on G2.com.

Slow Performance in dashboards while retreving data for larger Environments.

For Smaller Organisations, Pricing may be high compared to other Alternatives. Review collected by and hosted on G2.com.

Unified IT Infrastructure Management

Automated Incident Management

Cloud and Hybrid Monitoring

AIOPS Review collected by and hosted on G2.com.

Third-Party Integration Issues: Although OpManager integrates with other ManageEngine tools quite well, integrating with third-party solutions can sometimes be less smooth, requiring additional configuration and technical support. Review collected by and hosted on G2.com.

ManageEngine OpManager solves several critical network and IT infrastructure management challenges, benefiting organizations in various ways.

Real-Time Network Monitoring and Alerts Review collected by and hosted on G2.com.

So far, I didn't encounter any downsides for this software. Review collected by and hosted on G2.com.

I have tried to tell the ICP (Internet Connection Provider) that my Internet connection sometimes gets unstable, but they said everything is fine on their end, and without proper logs to prove this, the Provider cannot be held responsible, and they won't do a thing to resolve this issue. Review collected by and hosted on G2.com.

I haven't found to many things I dislike about ExtraHop. It is not an automated system that will block an attack as it is happening, but it does e-mail out alerts so that I have the ability to begin investigating the incident as soon as possible leading to a faster mitigation scenario. Review collected by and hosted on G2.com.

As an ISP our network security is very important. ExtraHop is a tool to help ensure we are seeing any attack in realtime, giving us the ability to troubleshoot and mitigate the issue in a speedy manner. We have the abilty to isolate traffic quickly when an issue arises. Review collected by and hosted on G2.com.