MSP Software

There are some features within the remote access tool that are missing compared to what we had before with ScreenConnect, however we have reviewed the roadmap and they are upcoming. Review collected by and hosted on G2.com.

We needed an RMM application that was fast, efficient and easy to use, along with features such as reporting and monitoring. NinjaOne offers it all. Review collected by and hosted on G2.com.

I don't like that Sophos Firewall can be complicated to configure at first, especially when it comes to adjusting advanced rules or managing complex policies. Although it has many useful features, the interface sometimes turns out to be a bit unintuitive and can cause confusion for less experienced users. Review collected by and hosted on G2.com.

Sophos Firewall can have issues related to complexity in configuration and alert management, which could result in a steeper learning curve for me. However, this can also benefit me, as by facing these challenges, I can develop a deeper understanding of its operation, allowing me to configure more customized and effective solutions to enhance network security. Review collected by and hosted on G2.com.

Since this is opensource, If you know the concept then only this product is helpfull or else you will feel very dificylty to impliment itself. Review collected by and hosted on G2.com.

PfSense+ solved my many problems from the traditional Firewall.

1, Cost.

2, URL filtering.

3, End users tracking.

4, multi WAN as I want.

5, Load balancing as per my priority.

6, Captive portal and IPS/IDS.

7, User identity and self hosted RADIUS.

etc.., Review collected by and hosted on G2.com.

Choosing something can be tough, as the setup process may seem overwhelming, particularly for newcomers. It’s also costly, with some features needing additional licenses that drive up the total cost. Nevertheless, once it’s operational, it performs effectively. Review collected by and hosted on G2.com.

We utilize Palo Alto firewalls to safeguard our network against external threats and to prevent unauthorized access. These systems enable us to detect and block malicious traffic prior to any potential damage. With centralized management and seamless integration with our existing tools, monitoring and response processes have been optimized. As a result, we have significantly minimized downtime and enhanced the security of our systems. Review collected by and hosted on G2.com.

While Atera offers a robust set of features, the reporting tools could be more customizable to meet specific business needs. Additionally, while customer support is responsive and helpful, implementing new feature requests or updates can take longer than anticipated. Lastly, the platform would benefit from more granular controls in workflow customization to cater to complex environments. Review collected by and hosted on G2.com.

Atera helps us manage and monitor our clients' IT environments seamlessly, addressing issues before they become critical. The RMM capabilities ensure real-time device monitoring and proactive alerts, significantly reducing downtime. The automation of ticketing and troubleshooting has saved us countless hours, improving both response times and client satisfaction. Additionally, Atera's flat-rate pricing allows us to scale our services without worrying about unpredictable costs, making it an invaluable tool for our growing business.

The integration of PSA features has streamlined our billing and reporting processes, ensuring transparency and efficiency when managing client accounts. Overall, Atera has improved our operational workflows, enhanced customer relationships, and allowed us to focus on delivering top-tier IT services. Review collected by and hosted on G2.com.

Its expensive, with the document being not that user friendly for novice people. Customer support can be better, has complex configurtions for resources. Review collected by and hosted on G2.com.

The DPI has helped us significantly, earlier the attcaks on us bypassed our security and we weren't able to figure out the issue, but then we started using Palo Alto Networks Cloud NGFW DPI, it has caught several such malwares and helped hours of investigation. Review collected by and hosted on G2.com.

when the central system has malfunctions, your surveillance resources take longer than expected to operate at their maximum capacity. Review collected by and hosted on G2.com.

following the guidelines and recommendations of the professionals that Pandora FMS has to offer and using all its security resources, my company was able to cancel several failures in our security measures and remote monitoring, which has allowed us to comply with all our work practices without any type of interruption. Review collected by and hosted on G2.com.

At times, FortiGate can be slow and have some bugs that are quite annoying, but they are quick to release patches to fix issues. Review collected by and hosted on G2.com.

Keeping our entire network secure and interconnected regardless if it is on-premises or a remote site. Review collected by and hosted on G2.com.

I have no complaints about this product, the only detail is that when you open it from a mobile device, the web interface does not adapt to the size, it is very difficult to manipulate it remotely Review collected by and hosted on G2.com.

It allows ME to discover all the computers that are connected, the health status of each network segment, available hosts, even if you have dhcp configured, this tool allows you to set an ip with the mac of a computer, this is very useful in this type of environments Review collected by and hosted on G2.com.

Network switch configuration part can be made more pricise so that configuration management can be made more easy. Review collected by and hosted on G2.com.

Entuity shows me a clear map and connectivity of my network devices. I can easily identify any cable cuts. Review collected by and hosted on G2.com.

For the moment, I haven't found any drawbacks. Review collected by and hosted on G2.com.

It guarantees me a completely stable network. Previously, I had many wifi problems, when working with a large volume of data for my job, my NAS server did not function as smoothly and reliably as it does now. Review collected by and hosted on G2.com.

It provides a comprehensive set of features, organizations with highly specialized or unique requirements may find certain customization limitations. It's crucial to assess whether the service meets specific customization needs. Depending on the level of traffic and specific configurations, the costs associated with Azure Firewall usage can accumulate. Cost is depends on how many services accessed. Review collected by and hosted on G2.com.

Azure Firewall addresses key challenges in cloud network security, benefiting me by providing centralized security management, controlling outbound traffic, filtering based on applications and threat intelligence, ensuring high availability, and seamlessly integrating with Azure services. This results in improved security, compliance, and operational efficiency for organizations leveraging Azure. Review collected by and hosted on G2.com.

There are no cons in my overall outlook and experience with Pulseway. Review collected by and hosted on G2.com.

The problems Pulseway solves the complicated solutions other providers offer, with Pulseway is a easy all-in-one online platform to resolve all my clients endpoints in my daily managing services. It benefits my company in resolving the issues quick with ease and when I have questions or require additional help Pulseway (my direct Pulseway Account Manager - Sean) is always there to help me out. Review collected by and hosted on G2.com.

Would be great if they could link this to Control4 systems. Review collected by and hosted on G2.com.

Residential home with extensive home control features (Control4) - lets me know if important devices have crashed etc. Review collected by and hosted on G2.com.

While Netdata is a robust monitoring tool, its integration documentation could be more user-friendly to accommodate users with varying levels of technical expertise. Additionally, certain compatibility issues, such as with Litespeed webserver detection on specific server setups, highlight room for improvement in ensuring broad system compatibility. Review collected by and hosted on G2.com.

Netdata addresses the critical problems of complex monitoring setup, scalability issues, and the intensive time investment required for manual configuration and maintenance of monitoring systems. By automating service discovery and providing real-time, granular insights into system performance, Netdata significantly reduces the operational overhead associated with monitoring a large and growing infrastructure. This automation and efficiency have been incredibly beneficial, allowing my team and me to focus on strategic initiatives and business growth rather than being bogged down by the day-to-day management of monitoring tools. The benefit extends beyond time savings, enhancing our ability to quickly identify and resolve issues, thereby improving our service reliability and customer satisfaction. Review collected by and hosted on G2.com.

I always feel it's been protecting me from harmful access over internet, there is certainly nothing to dislike about it, since it gives me a seamless experience too. Review collected by and hosted on G2.com.

If my organization doesn't use Zcaler, it would be an issue of getting my traffic into unauthorized sites and harmful sites, which can result in viruses or data loss. Also, we tend to go through a lot of ads. But with Zcaler, all the above problems are rectified, since I have secure access to the internet and abide by policy in all terms. Review collected by and hosted on G2.com.

Slow Performance in dashboards while retreving data for larger Environments.

For Smaller Organisations, Pricing may be high compared to other Alternatives. Review collected by and hosted on G2.com.

Unified IT Infrastructure Management

Automated Incident Management

Cloud and Hybrid Monitoring

AIOPS Review collected by and hosted on G2.com.

Third-Party Integration Issues: Although OpManager integrates with other ManageEngine tools quite well, integrating with third-party solutions can sometimes be less smooth, requiring additional configuration and technical support. Review collected by and hosted on G2.com.

ManageEngine OpManager solves several critical network and IT infrastructure management challenges, benefiting organizations in various ways.

Real-Time Network Monitoring and Alerts Review collected by and hosted on G2.com.

No 'dislikes' but some opportunities...

I'd like a feature to export all lighthouse metrics into an Excel/csv so I can track performance over time (only a small thing, but I currently do this manually). Even better, auto-update a Google sheet.

Auto-generated performance analysis. If we have a drop in performance, I'll tend to review all the date/time options to identify any trends in performance drop to help identify any anomalies and potential causes. It's be great to have a way to do this better. Review collected by and hosted on G2.com.

The bridge tool between our platform engineers and our team, giving instant access to monitoring tools that enable us to improve and identify issues. Review collected by and hosted on G2.com.

So far, I didn't encounter any downsides for this software. Review collected by and hosted on G2.com.

I have tried to tell the ICP (Internet Connection Provider) that my Internet connection sometimes gets unstable, but they said everything is fine on their end, and without proper logs to prove this, the Provider cannot be held responsible, and they won't do a thing to resolve this issue. Review collected by and hosted on G2.com.