MSP Software

Since this is opensource, If you know the concept then only this product is helpfull or else you will feel very dificylty to impliment itself. Review collected by and hosted on G2.com.

PfSense+ solved my many problems from the traditional Firewall.

1, Cost.

2, URL filtering.

3, End users tracking.

4, multi WAN as I want.

5, Load balancing as per my priority.

6, Captive portal and IPS/IDS.

7, User identity and self hosted RADIUS.

etc.., Review collected by and hosted on G2.com.

While Sophos Firewall offers strong security, it has some drawbacks, including potential performance slowdowns when advanced features like deep packet inspection are enabled. Configuring complex settings can be challenging for less experienced users, and its integration with third-party security tools is somewhat limited. The reporting features could also be more detailed for advanced analysis, and while the firewall is competitively priced, some advanced features come with additional costs, which can increase the overall price for full functionality. Review collected by and hosted on G2.com.

Sophos Firewall helps solve key cybersecurity challenges by protecting against a wide range of threats, including malware, ransomware, phishing, and zero-day attacks, through advanced threat detection and deep packet inspection. It also simplifies network management with its user-friendly interface and synchronized security, ensuring seamless integration with other Sophos products for automated threat responses. By providing granular control over network traffic and real-time insights, it enhances security while reducing administrative complexity. This benefits organizations by improving overall security posture, minimizing risks, and streamlining IT operations, ultimately saving time and resources. Review collected by and hosted on G2.com.

It's missing a few features that would be nice, but their mobile app is probably needing the most help. However I can log into computers with it. Offline equipment is also not as easy to add - but can be done. They are working on imporving this and I have seen improvments over the past year. Review collected by and hosted on G2.com.

We had no easy way to remote into computers (using zoom screen share before). We also had no idea how many computers we actually had out there or what condition they were in. We've discovered many things about our tech asserts through NinjaONE! Review collected by and hosted on G2.com.

I would like more personal customization and the ability to set and save views. Take the ticketing page. It would be nice to set as many or as few columns as I would like to see and that be a saved view. My other dislike is the frequent upgrades. I understand that you are trying to improve your product but I wish there was more heads up on the changes. I dislike when a page changes and then I have to learn how to re-navigate while I have a client on the line. Review collected by and hosted on G2.com.

Atera provides us with our ticketing system. From here we use the Splashtop and remote on users' computers to solve their issues. Review collected by and hosted on G2.com.

when the central system has malfunctions, your surveillance resources take longer than expected to operate at their maximum capacity. Review collected by and hosted on G2.com.

following the guidelines and recommendations of the professionals that Pandora FMS has to offer and using all its security resources, my company was able to cancel several failures in our security measures and remote monitoring, which has allowed us to comply with all our work practices without any type of interruption. Review collected by and hosted on G2.com.

I have no complaints about this product, the only detail is that when you open it from a mobile device, the web interface does not adapt to the size, it is very difficult to manipulate it remotely Review collected by and hosted on G2.com.

It allows ME to discover all the computers that are connected, the health status of each network segment, available hosts, even if you have dhcp configured, this tool allows you to set an ip with the mac of a computer, this is very useful in this type of environments Review collected by and hosted on G2.com.

De momento no he encontrato ningún pero. Review collected by and hosted on G2.com.

Me garantiza una red completamente estable. Antiguamente tenía muchos problemas de wifi, al trabajar con gran volumen de datos por mi trabajo, mi servidor NAS no funciobana de forma tan fluida y fiable como ahora. Review collected by and hosted on G2.com.

Network switch configuration part can be made more pricise so that configuration management can be made more easy. Review collected by and hosted on G2.com.

Entuity shows me a clear map and connectivity of my network devices. I can easily identify any cable cuts. Review collected by and hosted on G2.com.

Would be great if they could link this to Control4 systems. Review collected by and hosted on G2.com.

Residential home with extensive home control features (Control4) - lets me know if important devices have crashed etc. Review collected by and hosted on G2.com.

There are no cons in my overall outlook and experience with Pulseway. Review collected by and hosted on G2.com.

The problems Pulseway solves the complicated solutions other providers offer, with Pulseway is a easy all-in-one online platform to resolve all my clients endpoints in my daily managing services. It benefits my company in resolving the issues quick with ease and when I have questions or require additional help Pulseway (my direct Pulseway Account Manager - Sean) is always there to help me out. Review collected by and hosted on G2.com.

While Netdata is a robust monitoring tool, its integration documentation could be more user-friendly to accommodate users with varying levels of technical expertise. Additionally, certain compatibility issues, such as with Litespeed webserver detection on specific server setups, highlight room for improvement in ensuring broad system compatibility. Review collected by and hosted on G2.com.

Netdata addresses the critical problems of complex monitoring setup, scalability issues, and the intensive time investment required for manual configuration and maintenance of monitoring systems. By automating service discovery and providing real-time, granular insights into system performance, Netdata significantly reduces the operational overhead associated with monitoring a large and growing infrastructure. This automation and efficiency have been incredibly beneficial, allowing my team and me to focus on strategic initiatives and business growth rather than being bogged down by the day-to-day management of monitoring tools. The benefit extends beyond time savings, enhancing our ability to quickly identify and resolve issues, thereby improving our service reliability and customer satisfaction. Review collected by and hosted on G2.com.

Its expensive, with the document being not that user friendly for novice people. Customer support can be better, has complex configurtions for resources. Review collected by and hosted on G2.com.

The DPI has helped us significantly, earlier the attcaks on us bypassed our security and we weren't able to figure out the issue, but then we started using Palo Alto Networks Cloud NGFW DPI, it has caught several such malwares and helped hours of investigation. Review collected by and hosted on G2.com.

Third-Party Integration Issues: Although OpManager integrates with other ManageEngine tools quite well, integrating with third-party solutions can sometimes be less smooth, requiring additional configuration and technical support. Review collected by and hosted on G2.com.

ManageEngine OpManager solves several critical network and IT infrastructure management challenges, benefiting organizations in various ways.

Real-Time Network Monitoring and Alerts Review collected by and hosted on G2.com.

I haven't found to many things I dislike about ExtraHop. It is not an automated system that will block an attack as it is happening, but it does e-mail out alerts so that I have the ability to begin investigating the incident as soon as possible leading to a faster mitigation scenario. Review collected by and hosted on G2.com.

As an ISP our network security is very important. ExtraHop is a tool to help ensure we are seeing any attack in realtime, giving us the ability to troubleshoot and mitigate the issue in a speedy manner. We have the abilty to isolate traffic quickly when an issue arises. Review collected by and hosted on G2.com.

Native reporting engine is limited but does allow for API integration. Review collected by and hosted on G2.com.

Logicmonitor is delivered as cloud based solution which provided a secure and always on platform for us to leverage in our MSP offering. We required no investment in infrastrcuture and the solution was ready to deploy in a minutes. Logicmonitor works cloely with vendors to onboard key metric and aotumaically allocates alert severity indicators that we could leverage out of the box. The platorm is highly customizable but from an alerting level as well the client dashboard level, enabling us to provide client specific views of their critical infrastructure. The SLA widgets enables us to measure and report against key metrics aligned to our MSA's. Logicmonitor provides us with confidence that our clients solutions are operating optimally and dramatacically reduces our mttr. Review collected by and hosted on G2.com.

So far, I didn't encounter any downsides for this software. Review collected by and hosted on G2.com.

I have tried to tell the ICP (Internet Connection Provider) that my Internet connection sometimes gets unstable, but they said everything is fine on their end, and without proper logs to prove this, the Provider cannot be held responsible, and they won't do a thing to resolve this issue. Review collected by and hosted on G2.com.

The only real downside, is the limitation that everything has to involve your own network - though this is totally understandable. As great as it would be to see interactions between competitors and potential customers, wouldn't want to share that information about your own network. Can't really think of anything else, overall it's an extremely useful tool. Review collected by and hosted on G2.com.

I use Kentik for several purposes. Primarily, have used it as an Internet Services Product leader to do research on potential customer opportunities and to help guide Sales. It provides great insight into the traffic patterns of potential customers, or opportunities to upsell existing customers who might not be optimizing their use of our network. Additionally, it's a good tool for looking at competitors and understanding their traffic flow and pinpoint target customers.

It's also a good tool for day-to-day study of the network. When there are significant changes to the network infrastructure (e.g.: new PoP, new peer, significant new customer), Kentik enables real-time assessment of the resulting shifts in traffic. Review collected by and hosted on G2.com.

Nothing at this time, some flexibility / new features would come in super handy in the future:

syslog alerting & triggering

custom monitoring script alerting (specialized services)

API endpoint monitoring Review collected by and hosted on G2.com.

Infrastructure monitoring

Production Service monitoring

Network Monitoring

Asset Management & Documentation Review collected by and hosted on G2.com.

Una cosa que no me gustó fue que en la versión 2.2 no se pusiera la integración de Openshift ya que sólo estaba disponible para la versión cloud. Pero he visto que para la 2.3 sí estará disponible. Lo comento simplemente para que sepáis que actualmente estamos en 2.2 y no podemos monitorizar nuestros clusters openshift y nuestro cliente estaba un poco mosqueado por el tema ya que se había anunciado (sin matices) que en la verisón 2.2 se soportaría openshift.

Sólo para custom graph, creo que se podría mejorar el tema de las gráficas para que sea más visuales como lo son en Grafana y que puedan ser dinámicas. Por ejemplo si haces un custom graph de la CPU de varios servidores, que puedas pinchar en un servidor y sólo te muestre su gráfica o pinchas en varios y muestra varias. Review collected by and hosted on G2.com.

Con un único producto puedes monitorizar practicamente toda la infraestructura de la empresa. Incluso puedes tener un inventario actualizado si metes el plugin de mk_inventory. Review collected by and hosted on G2.com.

At times, FortiGate can be slow and have some bugs that are quite annoying, but they are quick to release patches to fix issues. Review collected by and hosted on G2.com.

Keeping our entire network secure and interconnected regardless if it is on-premises or a remote site. Review collected by and hosted on G2.com.