Zigzag make it easy for customres to return their goods to us. All of the information that would be needed is in one place on the portal. The tracking is also easy to follow and reporting makes it a breeze to see what product you are due back with the reason for return. The support team are always on hand to answer any questions or queries we might have

Since working with ZigZag we have seen that the customer journey is a lot smoother than previous portals we had used, Zigzag is always on hand for anything we may need help with and the responses are always efficient. Zigzag provides several features. No matter what feedback we provide, they are always on hand to help us implement any changes or improvements we need to make to better our customer experience. Implementation and moving from a different system was stress-free and was an easy transition for our customers. Integration was quick and easy we outlined everything we wanted from the system for our customers and Zigzag did not disappoint. ZigZag is our only returns portal which means this is frequently used several times a day by our customers, Zigzag also offer an admin portal for users to gain more access to further features you made need to help your customers.

Super fast set up and integration Really positive and helpful team Happy to develop your roadmap with you and try new ideas Development is quick and testing is simple Easy system for customers to use Has allowed us to understand why customers are returning Capability to capture payment on the platform