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Zigpoll

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43 reviews
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4.3
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Zigpoll

43 reviews

Zigpoll is a customer feedback platform designed to help businesses gather actionable insights through customizable surveys. It enables the creation and deployment of interactive surveys across websites, emails, and SMS channels without any coding requirements. By integrating seamlessly with platforms like Shopify and WordPress, Zigpoll facilitates real-time data collection, empowering businesses to enhance user experiences, optimize products, and boost conversion rates. Key Features and Functionality: - No-Code Survey Creation: Easily design and implement surveys with a user-friendly interface, eliminating the need for technical expertise. - Multiple Question Formats: Utilize various question types, including multiple-choice, open-ended, and sliding scales, to capture diverse feedback. - Advanced Targeting and Triggers: Deploy surveys at strategic moments, such as post-purchase or during exit intent, to maximize response rates. - AI-Powered Analytics: Leverage artificial intelligence to analyze responses, detect trends, and generate actionable insights. - Multilingual Support: Automatically translate surveys to engage a global audience effectively. - Incentive Integration: Offer discounts or prizes to encourage survey participation and increase engagement. - Seamless Integrations: Connect with popular platforms like Shopify and WordPress for streamlined data synchronization. Primary Value and Solutions Provided: Zigpoll addresses the challenge of collecting timely and relevant customer feedback by offering an intuitive, no-code solution that integrates effortlessly into existing workflows. By capturing zero-party data through contextual surveys, businesses can gain a deeper understanding of customer preferences, identify areas for improvement, and make informed decisions to enhance products and services. The platform's AI-driven analytics and real-time reporting enable companies to act swiftly on feedback, leading to improved customer satisfaction, reduced cart abandonment, and increased conversion rates.

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Zigpoll

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Zigpoll is a comprehensive platform designed to enhance customer engagement through post-purchase surveys, email capture campaigns, and customer surveys. It enables businesses to gather valuable feedback and insights directly from their customers, facilitating data-driven decisions to improve products and services. Key Features and Functionality: - Post-Purchase Surveys: Collect immediate feedback from customers after a purchase to assess satisfaction and identify areas for improvement. - Email Capture Campaigns: Build and expand your email list by capturing visitor information through engaging campaigns. - Customer Surveys: Design and deploy customized surveys to understand customer preferences, behaviors, and opinions. Primary Value and Solutions Provided: Zigpoll addresses the need for businesses to connect with their customers effectively and gather actionable insights. By integrating surveys and email capture tools into a single platform, it simplifies the process of collecting and analyzing customer feedback. This leads to improved customer satisfaction, enhanced product offerings, and more targeted marketing strategies.

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Aditya V.
AV
Aditya V.
Data Scientist
07/22/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

One of the best integrations to get customer feedback during the shopping journey

Evaluated their Standard premium plan which allowed for unlimited customer responses during his/her visit journey. Easy to integrate and collect response
Verified User in Higher Education
UH
Verified User in Higher Education
04/26/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Manager State Government Relations

The branching logic was a key feature when I worked at Hobsons. This feature is unavailable in free programs like Google or Survey Monkey. I believe this helped differentiate the responses based on the individual.
Grace U.
GU
Grace U.
Senior Professional - Data Analytics Specialist at Pegasystems
03/21/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Flexible for questionnaire

Zig poll is best used to conduct feedback and voting on any area of work - it might be a fun activity or a taking a peer review. Also, the best thing about zig poll is its flexibility to create a survey in no time.

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New York City, NY

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What is Zigpoll?

Zigpoll is an interactive polling software designed to help businesses engage with their audiences more effectively. Hosted at [https://www.zigpoll.com/](https://www.zigpoll.com/), this platform offers a suite of tools that enable companies to collect feedback, preferences, and opinions from their customers through various types of polls such as multiple choice, sliding scale, and open response formats.Zigpoll is particularly useful for organizations looking to enhance customer interaction, gather actionable insights, and improve their products or services based on real user feedback. The platform is easy to integrate with websites, allowing seamless interaction with visitors. With its user-friendly interface and customizable features, Zigpoll assists businesses in making data-driven decisions and fostering customer engagement.

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