I like how intuitive the user interface is. The fact that it drops down from the top menu bar, with all the controls and settings, makes it so easy to use. I like how fast and responsive it is to use. I could go on and on to be honest.

My 2 favorite areas of CloudApp are GIF & editing functions. This enables me to rapidly find out what I am performing and also send it with the client/expert. I did not believe I appreciated the instant download feature either, though it is good to use a hyperlink within the clipboard which I could easily put in into Slack when I am trying to rapidly take a step for a coworker.

Easy access in the top menu bar to make quick GIFs and screen recordings. It's also really nice that I can go back and grab those recordings later if needed since they're stored in the cloud. I love that there's an easy to use Dashboard to view all of my recordings.