Zahoree, formerly Infolink-exp
6 reviews
- 1 profiles
- 1 categories
Average star rating
4.9
Serving customers since
2012
Zahoree, formerly Infolink-exp Reviews
AA
Adéṣẹ́gun A.
Multilingual Support with a Human Touch
We find Zahoree Support's service to be very professional, and I particularly appreciate the availability of different languages, which is crucial for our multilingual support needs. We have access to English, Spanish, Portuguese, and French speakers, which is quite valuable. Zahoree Support also helps us scale our customer service while keeping it human and aligned with our budget. Their quality assurance methodology is great, and they're always working on constant improvements. We like the human touch they provide, the direct contact with a customer success manager, and the flexibility in working with our needs. Their support is really good and adaptable.
JA
James A.
Global Platform Support Manager at Opus 2Scale at Speed - Zahoree Team is there for you!
The team’s communication has been strong. I hear from them daily about what they need to be successful, and what they’re doing to upskill their agents in the most effective way.
JB
Jessica B.
A Breath of Fresh Air
Zahoree has decreased our workload, allowing us to focus on high level goals and projects.
About
Zahoree, formerly Infolink-exp
With 20+ years of experience in the technology and support industry, Zahoree understands the scaling challenges of growing companies. We provide customer support solutions for innovative companies to scale their support operations via sourcing, training, management, optimization, and AI automation. One of Zahoree's key differentiators is that it's built its own CX technology (featuring Zahoree VIrtual Teams, ZWingman, and ZAutoQA). rather than merely licensing third-party tools. Strategically located in North America and Europe for nearshore support.
Details
Year Founded
2012
Website
zahoree.comHunting for software insights?
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