When you think about AI application, customer service come first. Yet as the technologie is still young, it's hard to find something working well. If you don't choose the right tool, it's easy to kill you customer service. Yuma do a great job. You will need to spend some time on the setup and prompts to make sure it work well but the possibilities are endless. We already automate 1/4 of our customer service and we are very careful to maintain the best service.

After testing multiple AI support tools, it’s clear that Yuma is best in class. We’ve been able to automate the majority of our inbound volume through Yuma and have been consistently impressed by the wide range of topics it can handle and its carefulness in not stepping outside its bounds. Whenever we've had questions, their team has provided fast, effective solutions. I love working with this team and I deeply trust their product.

Since we started working with Yuma six months ago, our approach to customer service has completely transformed. It's not just about automation; it's about quality, efficiency, and creating a premium and agile customer service experience. Yuma didn’t just provide a tool; they dedicated a team to support us every step of the way, continuously auditing and optimizing our processes. Their tailored approach not only adapted to our model but also inspired us to rethink and adjust our customer service strategy. Today, it’s more than just a partnership; it’s a successful synergy and a true performance booster for TheBradery!