Replaces old age document based sharing. Saves time transferring academic records. Had to connect to customer service a couple of times and they were really helpful.
The overall experience is very user-friendly, especially since the new droplet was introduced. The end user has the ability to select their preference of uploading capability from scanning directly, uploading, virtual printing, or the droplet feature. The box level process of scanning our archive permanent records included a very professional process from the packing and pick up service to the quickly sending records as we are waiting for the box levels to finishing scanning.
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