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Xurrent

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77 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2010

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Star Rating

64
16
1
0
0

Xurrent Reviews

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Star Rating
64
16
1
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AY
alvin y.
01/25/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Review of 4Me

The ease of use on the service instances instead of the application where the focus is on the end user's experience. Also, the ease of creating a dashboard for our reporting has greatly increased our engagement with senior business stakeholders. Our Knowledge library is slowly increasing, therefore it is becoming easier for the frontline staff to simply passing easy/first time fixes onto the end users.
MW
Martin W.
01/25/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

4me SME User experience

The upsides of 4me is that it is easily configurable and adaptable, it can take a very short period of time to get up and running and also to make any changes do not take any long winded processes to complete. I have personally been involved in multiple integrations with other applications such as Dynatrace and it really has beenvery straightforward.
ML
Mark L.
11/20/2023
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review

4Me The modern ITSM tool of choice

Besides the fact that 4Me is an easy to use, fit for purpose tool, they are also really open for customer feedback, and do not hesitate to act on it accordingly.

About

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HQ Location:
Santa Barbara, US

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@4me

What is Xurrent?

Xurrent is transforming service management for the modern enterprise. The Xurrent platform seamlessly connects teams to optimize IT service management through its AI-forward, service-oriented, and multi-tenant SaaS architecture. It automates cross-functional workflows, enabling frictionless service delivery that significantly enhances business outcomes. Xurrent is designed to be Easy, Advanced, and Complete—providing an intuitive user experience, cutting-edge capabilities, and comprehensive features that make it the most advanced ITSM platform available today. With a strong focus on ease of use and deployment, Xurrent empowers organizations to achieve exceptional results with minimal effort. Hundreds of organizations worldwide trust Xurrent to elevate their Enterprise Service Management. In 0 3, Xurrent was recognized for the third consecutive year as a Gartner® Peer Insights™ Customers’ Choice in the ‘Voice of the Customer’: IT Service Management (ITSM) Platforms. For more information, visit www.xurrent.com

Details

Year Founded
2010