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Xurrent

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77 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2010

Profile Name

Star Rating

64
16
1
0
0

Xurrent Reviews

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Profile Name
Star Rating
64
16
1
0
0
AM
Adam M.
Head of IT
09/05/2022
Validated Reviewer
Review source: Organic

Modern way to optimise service delivery in the organisation

The most important aspect of 4me is the fast implementation and simplicity of the management. All teams providing support can deliver faster and configure the platform by themselves.
AM
Andrew M.
IT Service Management at Müller UK & Ireland Group
06/08/2022
Validated Reviewer
Review source: Organic

4me ESM review

4me's flexibility and ability to allow custom templates and UIX's makes the end to end process easier as it allows support teams to set pre-defined questions / data capture to help assist / improve incident resolution
AT
Anja T.
06/01/2022
Validated Reviewer
Verified Current User
Review source: Organic

4me is a powerful and well designed ITSM suite

4me gives you the possibilites to design IT services, manage the IT delivery of your providers (in case you are receiving IT services and not delivering them) and have an eye on the most important metrics. So it is somehow "strict" how the design and the configuration is taking place within the tool - but all has a well designed and thoughtful background. We are using 4me for >1 year now and all questions that came up so far were all solved with the built in logic of 4me - so far it is flawless for us, even in complex situations with more than 1 other ITSM tool and more than 1 service provider involved.

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HQ Location:
Santa Barbara, US

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@4me

What is Xurrent?

Xurrent is transforming service management for the modern enterprise. The Xurrent platform seamlessly connects teams to optimize IT service management through its AI-forward, service-oriented, and multi-tenant SaaS architecture. It automates cross-functional workflows, enabling frictionless service delivery that significantly enhances business outcomes. Xurrent is designed to be Easy, Advanced, and Complete—providing an intuitive user experience, cutting-edge capabilities, and comprehensive features that make it the most advanced ITSM platform available today. With a strong focus on ease of use and deployment, Xurrent empowers organizations to achieve exceptional results with minimal effort. Hundreds of organizations worldwide trust Xurrent to elevate their Enterprise Service Management. In 0 3, Xurrent was recognized for the third consecutive year as a Gartner® Peer Insights™ Customers’ Choice in the ‘Voice of the Customer’: IT Service Management (ITSM) Platforms. For more information, visit www.xurrent.com

Details

Year Founded
2010