I love that our technicians have the help and support that they need when they are out in the field using the live virtual mentor center through the Vision App.

We've struggled for years trying to document and capture equipment information from our techs. With XOi, we have provided the tool our technicians need to simply gather the requested information and provide an awesome deliverable to the customer. In addition, we now have a growing database of information on the equipment we touch on a monthly/quarterly/semi-annual basis to help both the technician and office/sales staff in repairing and replacing aging equipment.