The asynchronous features of HelpGent have been essential to our customer support team. Adjustable communication media by videos, audios, texts, and screen recordings ensure that the customers have options that they are comfortable with.

Asynchronous and synchronous communication tools such as videos, screen casts, and text based chat enable HelpGent to deliver more holistic and individualized customer service at the request of consumers.

It seemed really good with several useful themes but sadly it just doesn' t work.