One thing that really stands out with WP Engine's service is the hosting speed; and it's VERY fast. Our experience with WP on the reliability side has been nearly 100% up-time. When we migrated away from our old host, it was fairly seamless and they did a very good job of doing things FOR US. Excellent service. The service is always very affordable in contrast to other services out there that offer literally a quarter of the service level WP does. WP's customer service levels are also spectacular and I was very pleased with the clear level of knowledge and professionalism with their technical team.

WPE is a reliable, solid provider with superb service. I've been routinely pleased with the quality of their numerous new hires over the course of each year I've been with them. Most providers become buried under the weight of their own success but so far, WPE has maintained exemplary levels of technical and support service.

Everything works. As it should. Every time. The support is excellent, fast, knowledgeable and professional. The site's uptime has increased hugely since moving to WP Engine and we (touch wood) seem to be avoiding being taken down by attacks; which used to be a regular occurrence. I can't compare them to our last hosting company because the differences are far too great. Very glad I've got our site with WP Engine - my only regret is that I didn't move our site earlier! For once the reality lives up to the expectations, which is unusual!