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Wolken Software

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15 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
Serving customers since
2011
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Serviceaide ChangeGear

99 reviews

Product Description

Serviceaide ChangeGear is a fully-integrated Service Desk Platform with powerful features and affordable pricing built to meet all of your IT service management needs.

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Wolken Software Reviews

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KM
Kanchan M.
Business Analyst at NSEIT LIMITED
08/12/2023
Validated Reviewer
Review source: Organic

Level of customer service you will receive

Easy to use and configurable Saas product with a good product quality and delivery options.
RT
Raj T.
08/11/2023
Validated Reviewer
Verified Current User
Review source: Organic

Rich features and configurability

Ability to use natural language to describe issues and very prompt and relevant responses from our knowledge bases
YB
Yadu B.
08/11/2023
Validated Reviewer
Review source: Organic

Use Service Desk for increased Customer Satisfaction

Wolken Service Desk helps us achieve our customer satisfaction goals with accuracy, predictability, and control. I particularly like the aspect of building knowledge bases to reduce time to respond better.

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HQ Location:
Cupertino, USA

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@wolkensoftware

What is Wolken Software?

Wolken was established to address the challenges and gaps in the service delivery market with the passion to bring excellent service support within the reach of every company. Our founders recognized the need for a comprehensive platform seamlessly integrating various applications, providing businesses with a unified and efficient customer service solution. We offer a simple, scalable, and secure cloud-based ServiceDesk solution for businesses to handle their internal and external customer service with ease. Our unique customer-centric business model and cutting-edge technology position us for success in the global SAAS market. Wolken is set to eliminate complexities and streamline operations for our customers with the extensive use of AI & ML, out-of-the-box set-up, and low to no code platform that can be implemented in enterprises in a matter of weeks. Wolken's top-notch solutions like our Customer ServiceDesk, IT Service Management, HR Case Management & Quality ServiceDesk help businesses streamline their operations, enhance collaboration, and optimize productivity by leveraging the power of the cloud.

Details

Year Founded
2011