WaitWell is a few steps up than the previous application. It is easy to use and navigate throughout the application, and dispite few questions submitted to support, I was able to figure out the most of it. The implementation process was a brezz, and it was done in a month from configuration, training, to go live date. Customer service and support is the best. I can get answers in few minutes no matter what the question or the issue is. I use it in my organization everyday to support its needs. The text message feature and the preconfigured communications tha tgoes with it is awesome. The application have a lot of features that satisfied our needs.

The system has almost all the features one might think of while looking for a better way to have people queued for service. From segregation of departments and vast options for services sequence to customisable messaging system and customer facing screens.

the ability to manage a queue of customers without having all of them milling about trying to cut in front of each other