I love what Voice Form does -- allowing respondents to answer questions by recording and uploading audio. This has been really useful for me as a coach and HR consultant. I'm a one-person show juggling tons of clients, so when it's time for me to do individual interviews or focus groups, trying to find times that mutually work for me and my clients is a nightmare. Voice Form solves this problem: I essentially can do an interview asynchronously by allowing respondents to answer my questions using this tool. I can then schedule a short follow up call if I need to probe deeper or clarify anything. The support team is also responsive. I had an urgent need yesterday and one of their reps responded to me in less than 15 minutes. I was blown away.

The ability to hear the client's needs without having to guess their tone.

Easy to use, friendly platform. We can create new marketing strategies with this kind of feedback