Collaboration features, simplicity, power Voiceflow takes the pain out of building powerful conversational experiences in a group setting. Building conversation agents is very much a "team sport" and Voiceflow makes it pleasant (even fun) to build systems that add value to external-facing customer use-cases and also labor-saving internal conversation applications In the LLM era, Voiceflow's Knowledge Base is also a very powerful tool which makes it easy-as-pie to implement RAG systems without the endless back and forth over tool selection or library selection. It really is as easy as "put in your documents" and off you go with a state of the art experience that doesn't make things up when you ask questions. Voiceflow uncovers the elusive middle ground where human-written conversation flows blend with large language model capability Voiceflow's support and community are top-notich and make integration a breeze. Once a contract was signed the team worked hand-in-glove with a large group of stakeholders to address complex security + compliance requirements Voiceflow is a tool you can use everyday to create one-off agents and also "set it and forget it" knowing that your conversation agent is in good hands

I love the product, it's ease of use and how well it's thought out, I also love the solid documentation they have on their product. It's almost a self serve tool!

It is easy to use just drag and drop It is easy to implement on the website just copy and paste frequency of use daily The number of feature is decent integration is easy just copy and paste code