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Vision Helpdesk

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101 reviews
  • 3 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2005

Profile Name

Star Rating

81
16
3
1
0

Vision Helpdesk Reviews

Review Filters
Profile Name
Star Rating
81
16
3
1
0
JB
James B.
02/07/2022
Validated Reviewer
Verified Current User
Review source: Organic

Best customer support software for our organization.

The Reports gave Vision Helpdesk an edge over the other tools that we evaluated. There are so many ready-to-use tabular and graphical reports in the tool. The icing on the cake is that there is also an option where we can generate reports using the custom details that we require. We use their form builder tool to collect reviews from our visitors. It is simple to set up and easy to use.
SD
Sam D.
02/06/2022
Validated Reviewer
Verified Current User
Review source: Organic

Best helpdesk system with superb support as per requirement

The feature-rich ticket management tool is something that my team fell in love with. The synchronised features and simple interface is what convinced us in moving ahead with Vision Helpdesk. I liked the option of having certain Knowledgebase articles to be made visible only after the client logs in. Also active directory integration is wonderful.
JL
Jeremy L.
02/04/2022
Validated Reviewer
Verified Current User
Review source: Organic

Best Customer Support Tool with Live Chat

We were looking for software that could help us manage all our clients and their queries at a centralized location. Vision helpdesk has been more than efficient in satisfying our primary requirements along with extended functionality. The live chat integration with the helpdesk as its base is revolutionary in itself. All the chat transcripts are created as tickets that can be easily monitored and tracked.

About

Contact

HQ Location:
Nasik

Social

@visionhelpdesk

What is Vision Helpdesk?

Vision Helpdesk is a comprehensive help desk software solution designed to streamline customer support and enhance service management. It offers features such as ticket management, multi-channel support, knowledge base creation, and reporting tools, enabling organizations to efficiently handle customer inquiries and improve overall service delivery. With its user-friendly interface and customizable options, Vision Helpdesk caters to businesses of all sizes looking to enhance their customer service operations. For more information, visit their website at [visionhelpdesk.com](https://www.visionhelpdesk.com).

Details

Year Founded
2005