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Vision Helpdesk

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97 reviews
  • 3 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2005

Profile Name

Star Rating

80
16
3
1
0

Vision Helpdesk Reviews

Review Filters
Profile Name
Star Rating
80
16
3
1
0
Patricia M.
PM
Patricia M.
HR Coordinator at LSF, HeadStart/Early HeadStart
07/15/2016
Validated Reviewer
Verified Current User
Review source: Organic

The most user friendly helpdesk ever!

The client portal is so user friendly compared to our previous software. The features are endless. Our employees have a wide range of technical skills and every one of them can use this application without any difficulty.
JK
Joshua K.
IT Infrastructure Manager
04/20/2016
Validated Reviewer
Review source: Organic

Vision Helpdesk is the perfect fit for any company

Vision Help desk has one of, if not the best and cleanest looking dashboards out of any of the help-desks that we trialed. It also shows who is logged into the staff portal and how long they have been logged in which is great for productivity productivity tracking. The interface is otherwise very intuitive and allows you to change themes or color palates to match your organizations color scheme.
Jong P.
JP
Jong P.
--
03/21/2016
Validated Reviewer
Verified Current User
Review source: Organic

Very Reliable and Robust Helpdesk Software

What I like best about the software is that it is pretty much straightforward in terms of overall management. The user experience design is very fluid and the actions and navigation are not convoluted. Ease of use is very apparent especially for the clients, they even get to see the knowledge-base before submission of a ticket. Captured all the data we need to better manage our helpdesk.

About

Contact

HQ Location:
Nasik

Social

@visionhelpdesk

What is Vision Helpdesk?

Vision Helpdesk is a comprehensive help desk software solution designed to streamline customer support and enhance service management. It offers features such as ticket management, multi-channel support, knowledge base creation, and reporting tools, enabling organizations to efficiently handle customer inquiries and improve overall service delivery. With its user-friendly interface and customizable options, Vision Helpdesk caters to businesses of all sizes looking to enhance their customer service operations. For more information, visit their website at [visionhelpdesk.com](https://www.visionhelpdesk.com).

Details

Year Founded
2005