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Vision Helpdesk

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97 reviews
  • 3 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2005

Profile Name

Star Rating

80
16
3
1
0

Vision Helpdesk Reviews

Review Filters
Profile Name
Star Rating
80
16
3
1
0
Bill B.
BB
Bill B.
Epic Radiant Analyst at The University of Texas Medical Branch at Galveston
04/05/2018
Validated Reviewer
Review source: Organic

Complete Help Desk Solution

I have been in the market for the perfect solution for us for quite some time, I would have to say one of the items that stands out to me is how well the software integrates with email and other avenues of getting calls from users. Lots of other solutions are not very good with putting conversations together and the ability to merge everything to one incident.
Anthony O.
AO
Anthony O.
Information Security analyst
03/23/2018
Validated Reviewer
Review source: Organic

Vision heldesk Review

I like the way the interface is structured. I like the fact that its web based. After the setup process its was pretty much an easy process to go from there. Updates to tickets were sent in Email to users. Office 365 integration was really great. My users are all able to login using their office 365 credentials.
ZG
Ziemowit G.
02/27/2018
Validated Reviewer
Verified Current User
Review source: Organic

A very good and simple helpdesk ... we need it

It is very difficult to assess what is best, if I were to describe it in one word, I would say: integration. The most important in the work of the press editorial is efficient communication, thanks to the integration of several communication channels, we no longer have to think which message was last ... all in one place ... We have had this for a long time.

About

Contact

HQ Location:
Nasik

Social

@visionhelpdesk

What is Vision Helpdesk?

Vision Helpdesk is a comprehensive help desk software solution designed to streamline customer support and enhance service management. It offers features such as ticket management, multi-channel support, knowledge base creation, and reporting tools, enabling organizations to efficiently handle customer inquiries and improve overall service delivery. With its user-friendly interface and customizable options, Vision Helpdesk caters to businesses of all sizes looking to enhance their customer service operations. For more information, visit their website at [visionhelpdesk.com](https://www.visionhelpdesk.com).

Details

Year Founded
2005