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Vision Helpdesk

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97 reviews
  • 3 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2005

Profile Name

Star Rating

80
16
3
1
0

Vision Helpdesk Reviews

Review Filters
Profile Name
Star Rating
80
16
3
1
0
Ahmed W.
AW
Ahmed W.
IT Administrator at Link Egypt
11/28/2019
Validated Reviewer
Review source: Organic

Vision Helpdesk

very good ticketing support very good support agents
Matt I.
MI
Matt I.
IT Operations Manager at WorkVentures
11/15/2019
Validated Reviewer
Review source: Organic

Full Service Helpdesk Ticketing System

Vision Helpdesk is a full featured ticketing system, which has all the features of the top tier products on the market. Setup is simple, and the interface is clean without a lot of bloat. Very intuitive. It has alot of features you would also typically have to pay more for as plugins with other packages.
LS
Liam S.
10/01/2019
Validated Reviewer
Verified Current User
Review source: Organic

Complete solution

The software has a modern look. I was able to get it to fit in with our corporate theme. It's very feature-rich. We're now able to do workflow tickets between departments. Handle SLA's and have also been able to implement change management and Self Service all in the one package. Because of the looks, the team was pretty comfortable moving over to it from an older system, and the feedback from our clients has been positive.

About

Contact

HQ Location:
Nasik

Social

@visionhelpdesk

What is Vision Helpdesk?

Vision Helpdesk is a comprehensive help desk software solution designed to streamline customer support and enhance service management. It offers features such as ticket management, multi-channel support, knowledge base creation, and reporting tools, enabling organizations to efficiently handle customer inquiries and improve overall service delivery. With its user-friendly interface and customizable options, Vision Helpdesk caters to businesses of all sizes looking to enhance their customer service operations. For more information, visit their website at [visionhelpdesk.com](https://www.visionhelpdesk.com).

Details

Year Founded
2005