The team at Vidcruiter is very responsive to any requests and constantly works to make improvements.

Vidcruiter allows you to build video interviews (pre-recorded and live) and assessments directly into an automated hiring workflow in the platform. You can customize the workflow to match your company's processes. Interface is intuitive and easy to navigate. It has the standard ATS features - jobs page, customized candidate questions and rating system, job templates, resume/attachment upload, automated emails, customized notifications, etc. - in addition to the ability to customize screening video questions/options and share applicant videos easily with hiring managers and others in the company. We liked that you could do multi-party video conferences in the system and record them (useful for video interviews where hiring managers are in different offices). Videos can be recorded on PC or on mobile, which was key for us with so many people using their mobile devices nowadays. There is also a built-in calendar integration that allows for automated scheduling and allows you to see the times you and other users have free on your calendar (we use Outlook/Office 365). Vidcruiter's implementation and support team is very friendly, helpful and responsive (shout out to Remi, Sophie and Sophia!). They are knowledgeable of their product and customer needs, provide good training, and are quick to offer solutions and get things done when you have requests for updates, customization or how-to information.

Customer support are really responsive - they are happy to walk through the process with you and support where needed.