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VersatileCapitalist, Inc

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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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VersatileCapitalist, Inc Reviews

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Cory B.
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Cory B.
A 3x Salesforce Certified Problem Solver.
12/29/2017
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Review source: G2 invite
Incentivized Review

Great tool for Mass Updating records in Salesforce

This tool is amazing for updating Contact Record owners in Salesforce. Salesforce has a native Mass Transfer too but for some reason doesn't open up the functionality to contacts and custom objects.

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