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Verloop

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229 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.7
Serving customers since
2016
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Verloop Reviews

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Profile Name
Star Rating
198
31
3
1
0
VP
Vinamra P.
Founder and CEO, Qtrove
02/02/2019
Validated Reviewer
Verified Current User
Review source: Organic

Hands down best chat automation tool

We use Verloop to generate more leads on our website and connect customers to our agents in real time. Verloop automates customer queries, enables our support forum 24x7 and also connects real agents to visitors in real-time. One software for both chatbot and live-chat.
Anuj S.
AS
Anuj S.
Product Management | Data Science | Analytics
01/30/2019
Validated Reviewer
Verified Current User
Review source: Organic

The Next Gen Chatbot

The ease of integration and the self-explanatory Chat flow gives Verloop Chatbot an added advantage over its other counter products in the market. It has helped us to scale our Customer Support in a way which not only helps the end user with real-time resolution but also provides relevant context to the CS Agent in case of a Chat transfer to Human
Neha N.
NN
Neha N.
Senior Software Engineer at Directi | 5+ years of experience in Frontend architecture and scaling
01/29/2019
Validated Reviewer
Verified Current User
Review source: Organic

A smart hybrid(Bot+Human) chat platform

Verloop user for more than a year, we use it to automate lead generation and support in our company. Bot builder is really comprehensive and geared for complex use-cases like ours. FAQ automation and in-built fallback to human agents helped us to make sure that our end-users always had the most optimum experience. Verloop's customer support is top-notch.

About

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HQ Location:
Bangalore

Social

@verloopio

What is Verloop?

Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels.

Details

Year Founded
2016
Website
verloop.io